We were looking for a custom solution and Suti was able to meet that need. They were quick to respond and seem to always have a solution.
Pros
Ease of use. Suti was great to work with to meet our needs. Our end users love the multiple ways of getting receipts into the system.
Cons
I don't really have Cons, but if I had to come up with something it would be that the ADMIN section can be a little confusing. Could use more pop ups to explain what some of the settings actually control.
Rating breakdown
Likelihood to recommend: 10/10
Extremely positive. We went from a paper based form to fully electronic in a very short period of time. The change management aspect was easy compared to other changes we have implemented. Strong support from the vendor, a dedicated support person who understood our business. This has lead to us processing expense payments in a quicker and more accurate manner.
Pros
The ease of Implementation both from a user perspective and also the technical integration into Great Plains. Working with SutiExpense, we were able to get the product up and running in no time. They were able to implement the various tax processing we needed for Canada which other providers could not do or could not do easily. Pricing model was flexible and worked well for us enabling us to keep costs down.
Cons
We may still be in the honeymoon process but to date we have not found any real cons. We had some minor hiccups with the implementation but support from the vendor was very good and helped us work through the issues. Some issues with the approval process but most of these were due to staff not be fully trained.
Rating breakdown
Likelihood to recommend: 10/10
It has save time for all of our employees to track their expenses.
Pros
SutiExpense is a great tool to track your expenses. The fact that you can do it on the computer or through the app it helps a lot. Sometimes is hard to keep all receipts save until you get home to get your expense report done, but using the app helps a lot because you can upload right away using your mobile.
Cons
As an administrator I wish the app could read the information on the receipts to help the users to avoid entering/typing the information as well.
Rating breakdown
Likelihood to recommend: 9/10
Truly love the product. Better than anything else I am aware.
Pros
So easy to use from input to actual payment, easiest manner in which to function.
Cons
I like least the lack of spell check or word correct.
Rating breakdown
Likelihood to recommend: 10/10
Overall good, but there are several inconsistencies within the logic of the program.
Pros
It allows you to send receipts right to a holding place for consolidating later.
Cons
Sometimes a challenge to see or find receipts from tiny postage stamp size pictures.
Hi Rob,
Thank you for your feedback! We understand it could be a bit difficult to see receipts only from a thumbnail image, which is why we offer a few different options to expand the view of the receipt.
One option is to click on the receipt thumbnail image itself which will provide a pop-up with the full view of the receipt.
Additionally, if you click on the edit icon in the My Receipts screen, a pop-up will appear with options to zoom in or open the full size of the receipt into a new browser tab for review.
Throughout the environment, we provide the option to view the complete receipt, simply by clicking on the 'View Complete Receipt' button above the receipt image.
With that being said, we are always open to new suggestions. Please feel free to reach out to us with any further feedback!
Thank you,
SutiSoft Customer Success Team
Rating breakdown
Likelihood to recommend: 3/10
We offer two flexible pricing models - per user and per report. Additional discounts available for enterprise customers.
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