Most popular features of all Finance & Accounting apps
25 reviewers had the following to say about Tipalti AP Automation's features:
Pros
Simplifies the payment process, while supporting statutory compliance and all at a very reasonable cost.
Cons
We could use improved standardized reporting, but all data can be easily exported and manipulated for reporting..
Rating breakdown
Time used: 1-2 years
Frequency of use: Daily
Likelihood to recommend
using tipalti has solved the administrative burden of managing payees and their payment info, allows for easy process of payments, additional users (account managers) have access and can easily understand and provide support to payees (including information on payments - paid or pending) without needing to connect account managers to company's accounting software (which is more complicated to use)
Pros
ease of use, manages supplier payments in logical and comprehensive way - allowing to see current status and allows for payment planning, streamlines invoice approval process for payees, reduces significantly administrative effort to manage payee bank info (and tax-related docs), simple and easy process to issue payments
Cons
some additional flexibility on managing customization of payments and ability to see in single view the unpaid balance of payees
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Pros
Overall simplicity and provides a good tracking, invoices and payment status.
Cons
Just a small improvement: once payments are submitted to the 2 approvals, if only one person has approved, I'm not able to see which one it is, so I have to solicit both
Rating breakdown
Time used: 1-2 years
Frequency of use: Daily
Likelihood to recommend
We love how easy it is to send payments to vendors worldwide, although initial set up was a chore, overall, this software does a good job of making a tedious task less so.
Pros
Simple to send and receive vendor payments. Lower costs compared to some software options.
Cons
Could be more customizable.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Weekly
Likelihood to recommend
We have been a satisfied customer of Tipalti's payment management system for several years.
Pros
The invoice feature is one of the most valuable to me and has allowed me to streamline the process.
Cons
The only problems I have is that fee contractors needed to make several attempts to sign in and register in the platform for the first time; also the system does not prevent them from uploading the same invoice more than once.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
Straight Forward System and fantastic customer support. Payments internationally are no longer a periodic issue.
Pros
Truly reduces the hassle of PCI Compliance. Always pays employees on time and handles tax details intuitively.
Cons
Could better integration services with Bank of America, as that tends to be a preferred bank at our organization.
Rating breakdown
Time used: 6-12 months
Frequency of use: Monthly
Likelihood to recommend
Overall great support when needed. Data is easily managed and we generally have a seamless AP schedule thanks to Tipalti.
Pros
Easy to manage vendor payments Reconciliations are straight forward Payments are easily executed
Cons
Lack of detail at times for error'd payments Lack of integration with our primary business bank provider - Bank of America
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
It had to work, it had to work well and we didn't want to deal with all of the hassles that this workflow could potentially entail.
Pros
Payments in different currencies Payments all around the world Different payment formats that the may require (ACH, wire, etc.) 1099 Handling
Cons
None that come to mind
Rating breakdown
Time used: 2+ years
Likelihood to recommend
The customer service is always kind and attentive.
Pros
Invoice processing efficiency has improved by 90%.
Cons
The initial uploads created several duplicate vendors and not all invoices uploaded properly.
Rating breakdown
Time used: 1-2 years
Frequency of use: Daily
Likelihood to recommend
Pros
-easy to onboard new vendors/suppliers -easy to pay selected invoices in batches -easy to pickup the system, even for non acct types
Cons
-doesn't sync with our ERP -doesn't automated 1099s yet -doesn't allow for multiple payment setups for same customer yet
Rating breakdown
Time used: 1-2 years
Frequency of use: Daily
Pros
Some of the benefits include: payment automation features, minimal error and downstream errors, compliance with taxation issues, advanced reporting and lots more.
Cons
There is no perfect solution and businesses really need to understand the product and what they need to find the best solution. This is product has a good value and platforms that do more cost a lot more. You have to request a quote and sometimes you just want to sign up for something.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Monthly
Likelihood to recommend
Very valuable asset for the businesses
Pros
Very well automized, easy to use and very clear AP module usage, easy management of transfers
Cons
There should be more visual training support, like video trainings to present all modules
Rating breakdown
Time used: Less than 6 months
Frequency of use: Weekly
Likelihood to recommend
One recommendation would be like they need work well on customizing the better UI.
They have engineered a tool that has allowed us to pay several hundred of our partners in multiple currencies into an organized and simplified approach.
Pros
The Tipalti team is professional, responsive to our needs and questions, and constantly seeking ways to improve our manual processes. We feel we have an invaluable partner in them as they are invested in our success as much as theirs.
Rating breakdown
Time used: 2+ years
Frequency of use: Monthly
Likelihood to recommend
Recommendations to others considering Tipalti AP Automation
We have used Tipalti's solutions over the past few years. In that time, they have literally saved us countless hours by automating our manual processes. Because of their tools, our payment processing to our audit testing/documentation has been improved tremendously. By utilizing their products, we've been able to enhance our own controls and increase our ability to provide greater service to our partners.
I think that technical support has improved and our inquiries have been attended promptly. I'm happy with the service
Pros
The platform is very friendly and intuitive to use, the onboarding process facilitates compliance and international payments are good
Cons
Fees are high and partial payments are not available
Rating breakdown
Time used: 6-12 months
Frequency of use: Daily
Likelihood to recommend
Pros
Tipalti made it super easy to manage monthly payments to the clients, no matter what country and currency they bill in.
Cons
The help section is not as easy to navigate as I could wish.
Rating breakdown
Time used: 1-2 years
Frequency of use: Monthly
Likelihood to recommend
Pros
Having Tipalti has reduced emails with payment status as all the info can be found via Tipalti.
Cons
Some users are still having a hard time comprehending the required info to create an account. I would like to see it be more user-friendly.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
Overall, the software and business is exceeding expectations and can be a value to any company in e-commerce or other financial obligation settlement needs.
Pros
The streamlined and ergonomic interface, together with global reach and end-user CRMs, make the payment obligations such an easy task, it's pratically effortless.
Cons
Ocassional payments stuck with less calrity on the reasoning.
Rating breakdown
Time used: 1-2 years
Frequency of use: Weekly
Likelihood to recommend
Tipalti has really streamlined our payment process - it saves a ton of hassle in updated payment methods and manually entering wires every week.
Huge time saver
Pros
Eliminates needing to enter our online banking's portal for each different type. Easy payment receipts to provide to vendors.
Cons
Some details of the workflow are not as efficient as they could be - but the team is always responsive to my suggestions and they are always improving.
Rating breakdown
Time used: 6-12 months
Frequency of use: Weekly
Likelihood to recommend
The software permitted customers to confidentially add their personal information and update it as needed without interrupting my daily workflow.
Pros
I like how it links payments to customer payment preferences and quickly links it all together for seamless payments.
Cons
When I process a batch of payments at once and receive a required funds figure, I am not entirely clear as to whether or not this includes applicable fees on the transfer.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Weekly
Likelihood to recommend
