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Functionality
4.2
/5
1.4K
Total features
76
11 categories
Wave Accounting features
Common features of Billing and Invoicing software
Proinsias M.
Online Media, self-employed
Used daily for 2+ years
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I was very happy with the invoicing, payments, and the Design and functionality. I was able to search past transactions very easily. I did not pay for premium support, but the support that I recieve is excellent.
It was free to use the accounting services I was able to invoice customers using Stripe as a Payment Gateway which was great value The Design and User Interface is very professional compared to others that I have seen The Payment Gateway was also very professional when sent to customers, it added to the credibility of the business
My particular Bank would not allow me to sync my account with Wave, but that was a local issue not a general issue. I was very very happy with the invoicing. but I always felt that the ledger views were not as robust.
Theodore H.
Broadcast Media, self-employed
Used weekly for 2+ years
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I loved it until I needed a document amended. Now I'm considering going back to Quickbooks so I have control over my own W2 and W3 filings.
I like the ease of use n invoicing and invoice tracking.
I've been trying to get a W3 corrected for 3 weeks. I would do it myself, but the software won't allow that. I've had 2 chats and sent 3 emails. Their accounting department hasn't even called me back.
Josh W.
Marketing and Advertising, 1-10 employees
Used weekly for 2+ years
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After years of being with them, the one time I had to reach out to customer service for something (and it was a big one--payroll), I was lied to and it dramatically affected me and my business. I switched to Quickbooks that day. A few days later, I get a message that says they have suspended my account (but I already left :). LOL
I loved at how easy it was to just duplicate invoices and charge people's credit cards.
WORST customer service I've ever dealt with. They literally just lied to me, which in turn made me lie to my employees about getting paid. I never should have believed them, and passed down that information to my employees. Stupid of me for trusting this company.
Jamie R.
Marketing and Advertising, 1-10 employees
Used daily for 2+ years
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I love Wave. I switched from Freshbooks years ago and it was such a good move. Wave is so easy to use which means you save time and money.
Wave is super simple to use. It's well laid out, intuitive and easy to use. I've been using Wave for years after switching from Freshbooks.
Occasionally, Wave has issues sending invoices to Gmail addresses. This is very surprising given how prevalent Gmail is and I would hope they'd sort this out.
Ara A.
Business Supplies and Equipment, 1-10 employees
Used weekly for 2+ years
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My experience has been more than fair and I would recommend it
Been using Wave for invoicing, recurring subscription, credit card processing and as a payment portal for my products online
It does not integrate buy now pay later options as other payment portals are doing .Also of a bill is last due,after a certain amount of time,you have to send the reminder manually
stephen k.
Insurance, 51-200 employees
Used weekly for 1-2 years
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I like the software, it provides me with unlimited expense invoicing and receipts and this helps me accounting for monthly expenses. Its easy to use and i like the interface.
its only have self serve, customer support only they provide automated chat bots which sometimes does offer the exact support required
Raja C.
Business Supplies and Equipment, 501-1,000 employees
Used daily for less than 6 months
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this software works very smoothly. the main part of this is billing and accounting were much favorable than others software you can use it very simple manner
this software works very smoothly. the main part of this is billing and accounting were much favourable
this software is very easy to learn and simple accounting could be done
Jay S.
Civic & Social Organization, 1-10 employees
Used monthly for 2+ years
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My clients get a very professional feel, and the documentation they need with invoicing and payments through Wave as opposed to payment apps like Venmo and Cash App.
Processing is slow but it ads to that real corporate feel.
Clay A.
Hospitality, 1-10 employees
Used weekly for 2+ years
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Very stress free. For a free app, you expect the quality to not be as high, but overall Wave has been very reliable. I didn't really want to pay $30+ a mo for Quickbooks when all I need is for my transactions to be categorized. Wave does this well, so glad it is free. I did use the chat once and had very good experience, although I think I saw they were disabling chat except for people that have paid for support or something, so that's a bummer. But I understand, they have to get paid somehow so I'm not complaining.
I love the simplicity. We are just a small business, so the primary purpose of using this app is to categorize all my expenses, so once tax time rolls around, I just have to send the tax lady a breakdown of my income and expenses. Once a week or so, I'll log in to check all the transactions it imported from my bank account. It auto categorizes most of them which is awesome, I just have to click the...
For some reason, they disabled the ability for deposits to be auto categorized. This is my most common type of bank transactions, since all credit card payments are deposited into my account a few days after they process, so I have tons of transactions I have to go manually mark as the 'Sales' category. I did talk to customer support over chat about this though, and the lady agreed this would be extremely useful so they are looking into this.
Kari G.
Human Resources, 1-10 employees
Used daily for 2+ years
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Overall, I highly recommend Wave if you are running a business and want low costs and an easy way to manage your finances. My business is simple and Wave makes it so much easier for me to stay on top of things and know where I need to focus my energy.
I have been using Wave since around 2015 and my books were a mess when I first began because I was doing them (not my strength) and once I heard about Wave's bookkeeping services, I couldn't believe how affordable they were. It's super easy to set up and use, run reports and know about your financials. I tried switching to QB for about 1 month and hated it, so I switched back. Lesson learned and I'm sticking around!
One thing I had to get used to was because I had my bank account connected and until the month is reconciled, when a invoice is paid I mark it paid and then the 'payment' comes in again from banking. It was easy to catch and now my Wave bookkeeper keeps all that reconciled. Thank you!
Barbara M.
Accounting, 1-10 employees
Used daily for 1-2 years
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No matter what complaints we have, we 100% now use Wave Accounting. We no longer accept Quickbooks clients and encourage any nw client consultations to switch over. For every new start-up business we assist, we automatically set up a wave accounting software for them and help them sync their busienss bank accounts. We also assist former Quickbooks users to switch over and set everything up for them.
This software is 100% FREE to use! No gimmicks, no catches. I was skeptical when one of my clients told me he used this. I did NOT want to lean yet another accounting software, but once I logged in and found out how easy and streamlined this software was to use, I was 100% sold on it! The ONLY fees they charge are IF you decide to use their payroll (I highly advise AGAINST using their payroll, it needs an overhaul), or IF you use them for payment processing of invoices you send to clients. The fees for using their payment processing are similar to those of Square and Stripe and a small price to pay for the amazing software. I would encourage you to use their payment processing so this service can remain on the free billing platform with no monthly charges!
1) Reporting abilities are lackluster! No way to print "no receipts attached" reports for clients. 2) Sometimes has glitches. We will work in this software, then log in later and all of the work we did has disappeared. Major panic attacks more than once! Still having problems with one account in particular. If I log in on an incognito window, the work is there again (sometimes). 3) Payroll systems...
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Venture Capital & Private Equity, 51-200 employees
Used daily for 6-12 months
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Recommended by out bank, we tried them out. Big mistake. There is no telephone support, only chat support, which stops working about 30 minutes before closing time (they say they work 9-5 EST). Their process for us to start accepting credit cards took 3 months. Everytime we get paid online, funds get withheld until you provide supporting documentation which takes weeks to process and multiple, escalating questions. Overall, a waste of time with a system that was supposed to take the hassle out of online invoicing.
The app allows you to be able to keep track of your expenses on the go
Billing and payments: every time you get paid with their credit card system, they withhold payments until you provide supporting documentation and their back and forths take forever. You can also not connect other systems like PayPal or Stripe. So you are stuck with their merchant processing if you want to accept payments on the go.
Andi L.
Marketing and Advertising, 1-10 employees
Used weekly for 1-2 years
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Before I used Wave, I was behind every month on my invoicing. I hated sending invoices, and I really, REALLY hated being the Collections person, asking my clients to pay their bills. Then I found Wave, and my whole life changed. I was able to get set up super quickly, connect to my bank, add my clients' contact information, and set up the template for my invoices. Now, I have "Monthly Invoicing" on my calendar, and it takes me about 15 minutes to handle the task (instead of 2 hours). My favorite emails are, "Congrats! You Got Paid!" from Wave. I feel fantastic!
Wave has absolutely changed my business for the better. It used to take me about 2 hours a month to do my invoicing, which I hated doing, and so I avoided it. Now, I handle monthly invoicing in about 15 minutes. Plus, as new clients come in or one-off projects are completed, I can send the invoices quickly—like 5 minutes. So ease of use is absolutely the first thing I love about Wave. Second, as a...
My only issue with Wave is probably a rare use-case. I manage invoicing for a client of mine. (Side note: Wave made it SO EASY for me to be an admin of her account but not the manager, and I can log into my account to access hers. It is AWESOME!) She sells programs, and her clients generally pay in one invoice. Occasionally, her clients need to pay in installments. It was not easy to set up a recurring invoice for only three months to send to the client, especially without a credit card on file. I had to create three different invoices, and label them as Installment #1, #2, etc. However, I recognize that this is probably a one-off user scenario that not many people would need. And I can't complain when the tool is free, and I found a workaround.
Felix J.
Accounting, 5,001-10,000 employees
Used daily for 6-12 months
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It’s been a solid piece of cloud accounting software, albeit limited. It’s hard to beat the price of it, and I have yet to find a similar but more fully featured one at the price of FREE!
I use Wave to keep track of my personal finances, from income to spending. In that lens, Wave performs quite well, allowing you to tag transactions that are automatically imported from your bank. It also lets you generate some simple reports such as your income statement, balance sheet, and cash flow. The interface is simple to use and understand, and I was able to pick it up (coming from an accounting...
Wave still appears to be in its infancy, although the product has been there for a while. The user interface will frequently be updated (the reconciliation flow changed 3 times since I signed up about 6 months ago), and new features will constantly be added without any notification, often shifting often things around from where you expect them to be. The reports from Wave are also very limited, so...
James K.
Research, self-employed
Used weekly for 2+ years
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WAVE is the best inexpensive mobile and cloud accounting software out there. I doubt if there is any accounting and invoicing software that can provide all of WAVE's features for free!
I use Wave Mobile App for my business' finance, for managing my income and expenses. I use wave for billing and creating invoices for my clients. After using Wave for over 2 years now, I can say it works quite well. It allows me to create client contacts, which the app automatically uses to create client record books. The interface is simple and easy to get along with. The fingerprint unlock integration is one of my best features because I am able to sign in to the app without trying hard to remember passwords or pins. Above all, I think the best thing about Wave is, you get most of the relevant features needed for FREE!
There are few hitches I encounter using wave. I am not able to write off a partly paid bill as bad debt if all attempts to reclaim the payment from my clients fail. Sometimes, people pay about 70% and fail to pay for the rest. In order to close the invoice, I will have to mark it as completely paid and doing that can overstate or affect my financial records and reports within Wave.
Brad M.
Marketing and Advertising, 1-10 employees
Used weekly for 2+ years
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Over the 7 years that I have been using Wave, I have watched it evolve into what it is today and am blown away by the features available at absolutely no cost. When I started out, the Free price tag saved me, but over time I expected to upgrade and pay for the service, but it never came. I get all the bells and whistles like everyone else, for nothing. So a big thank you to the Wave team for helping Small businesses across the world. (Love from South Africa)
Other than the fact that the software is free to use, I mostly love that it was built for Small Businesses. I Have personally made use of the software since 2013 and recommend it to every business owner that I come across. Most people think that you MUST pay for accounting software to get a good product but this is simply not the case with Wave!
It is difficult to fault this. I guess if anything, I wish it integrated with more platforms such as WooCommerce, and Zoho CRM. With the intergration I would be able to streamline my business process a little better.
Vincent T.
Accounting, 1-10 employees
Used weekly for 6-12 months
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Wave Accounting is very cost efficient & cost effective for small businesses here in Fiji. The overall experience has been a pleasant one and I would recommend it to small business owners only.
Right off the bat, perhaps the biggest pro of Wave Accounting is the fact that it is 100% free. A simple plug & play app that allows users the ability to have an accounting software to keep their books in order. Also, like QuickBooks, the feature that allows users to attach source documents with the transactions is a huge plus. It is very useful in Fiji because our Tax Authority conducts random audits...
Perhaps the biggest drawback for me is the difficulty in producing specific reports. I tried to produce an Accounts Payable report to see the Tax Input the business had for the 1st Quarter of 2020. However, the options provided was limited and therefore key fields were left out of selection. Although you could import data from Wave Accounting to Excel, it is very limited. Also, being in Fiji, I noticed that features like Payroll & Banking options are not available here. This was a drawback especially because Bank Reconciliation had to be manually done on an external app or software.
Rowan M.
Construction, self-employed
Used daily for 6-12 months
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I am really impressed for a free offering. Everything looks and feels professional and I'm able to focus on running my business and not learning accounting.
Having a system that connects to your bank and imports all the transactions for you is a game changer. This is almost as simple as using something like Mint to manage your personal budget. Once the transactions are imported, they definitely lead you down the path to success even if you know nothing about accounting.
The lack of accounting/reporting for individual projects is a massive omission. I don't think they need a full blown project system, but just some way to tag transactions so that you know the expenses and income for a given project. I also found the sales tax feature a little simplistic. Here in Washington state we have really small tax zones (customers less than a mile apart can be in different zones) and I have to track the sales tax collected/paid per zone. I was able to do this, but it feels very clunky as the system seems to be designed for a just a handful of different sales taxes.
Chris K.
Consumer Goods, self-employed
Used daily for 2+ years
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I have two small e-commerce business, and needed a way to track my inventory purchases, sales, shipping expenses, etc. I also had two independent contractor businesses, needing to track expenses such as mileage, supplies, etc. With Wave, I have each venture as a separate company, I can customize the chart of accounts for each one, create invoices for my independent contractor gigs, track invoice...
Wave offers a lot of the basic accounting functions needed for small business users, and the best part is that it's FREE TO USE! Woo hoo! I used QuickBooks in my previous career, and liked the detail it provided, but once I started my own small e-commerce business, I didn't want to spend hundreds of dollars on software, or get locked into a recurring monthly subscription. I was thrilled to find Wave and amazed that it was FREE!
I wish there was a keyword search function in the Transactions section. Sometimes I need to look for a specific transaction but don't remember the exact date it occurred, so have to scroll through several pages to find what I'm seeking. A workaround is to export an Income Statement, then search or sort in Excel, but obviously that takes several extra steps and time. But since it's not costing me anything, this is a minor inconvenience.
Mark B.
Financial Services, 201-500 employees
Used daily for 2+ years
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As many other reviews have stated, there is no subscription cost for Wave, which is great. There have been a number of features added to Wave since I started to use it, such as recurring invoicing/credit card processing and direct bank payments. Wave's support is helpful, money is transferred quickly, and my invoices look great. I am providing a more detailed review than I did the first time, but...
On a few occasions, my invoices got picked up by my clients' spam filters, so I tend to use the PDF invoice option. Not a big issue, I've followed up on it. Also if I take payment through PayPal, I can get paid in US funds, but I have to invoice in Canadian funds only through Wave because my bank is in Canada (even if I have a US funds account). Oh well, again, no big deal. Apparently, there is auto-reconcile of transactions through AI functionality in Wave's future, which will address another pet peeve I have, but again no big deal.
Verified reviewer
Used daily for 2+ years
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Easy, almost fully automated bookkeeping. The invoicing and payment features automatically updates my books when I get paid, the bank connection means that I only have to reconcile my account to make sure everything is ok.
This is great for the very new or very small business. It's easy to use and has all of the basic features that you will need for an unbeatable price. It's very easy to use and the documentation and support have been very helpful. There is no phone option but live chat is available and I have never had to wait more than a day for an e-mail response. It is truly free to use for accounting. You have the options of accepting credit card and bank payments for a very competitive rate. The only other cost is for payroll if you were to use that feature. The software is in active development and since I started using it they have added great features such as Invoicing app, recurring payments, and bank payments and it keeps getting better.
Limited reporting, you get all of the basics that you will need to measure your financial health, receivables, etc but there are no custom reports. While you can very easily reconcile your bank account, you can't print a reconciliation report. There is no class/job tracking feature and while it looks like many users have requested it, it doesn't look like the developers are planning on implementing it anytime soon. So if your business needs this feature, this is not the right option for you.
Thierno Sadou B.
Human Resources, 1-10 employees
Used daily for 2+ years
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Overall, Wave Accounting is a solid, free, and easy-to-use online accounting software for small businesses. It offers a full suite of features for managing accounting, including invoicing, payroll, expense and income tracking, and detailed financial reporting. The advantages of the software are its freeness, its ease of use, its completeness, its availability everywhere and its integration with third-party...
Wave Accounting is a great choice for small businesses looking for free, easy-to-use, and comprehensive accounting software. Here are some of its benefits:Free: Wave Accounting is free software, which is a big plus for small businesses looking to save money.Easy to use: the software is easy to use and does not require special accounting skills. The platform is user-friendly and intuitive, making it...
Although Wave Accounting is a good choice for small businesses, there are some points that can be problematic for some businesses. Here are some of its drawbacks:Limited customer support: Wave Accounting offers email-only customer support, which can be a problem for businesses that need immediate assistance.Limitations in payroll management: Payroll management in Wave Accounting is limited to certain...
Ibrahima sadou K.
Accounting, 1-10 employees
Used daily for 2+ years
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Wave Accounting is popular online accounting software designed for small businesses and entrepreneurs. It offers a range of features, such as bank account management, invoicing, and accounting, to help businesses track their money and keep track of their finances in one place. It is often praised for its intuitive user interface and free features, which makes it accessible to businesses on a budget. However, some people may find certain features to be limited or lacking compared to other more advanced accounting software.
Wave Accounting is a great online accounting platform for small businesses. It's easy to use and offers a variety of features to help you manage your finances efficiently.One of the best things about Wave is that it's free. This means that small businesses can access a professional accounting solution without having to spend a lot of money. Additionally, Wave is accessible online, which means you can...
Wave Accounting is popular online accounting software for small businesses and freelancers. It offers a range of features, including invoicing, accounting, expense management, and payment management, all designed to help users manage their finances efficiently.However, there are a few points that can be considered disadvantages for some users:Limited Features: Although Wave Accounting offers a number...
Jennifer S.
Internet, 11-50 employees
Used daily for 1-2 years
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Overall, I'm very satisfied with the Wave Accounting software. It's comprehensive yet easy to use, and the mobile app makes it easy to stay on top of my business. The only downside is that some features are lacking compared to competitors, and the customer service could be improved.
I've been using Wave Accounting for my small business for a few years now, and I'm really impressed by its user-friendly interface and the comprehensive set of features it offers. It's great for tracking expenses, managing invoices, and reconciling bank accounts. The mobile app is also very handy, making it easy to stay on top of my business even when I'm away from my computer.
While Wave Accounting is a great accounting software, it is missing some features that competitors offer. For instance, it doesn't have budgeting or forecasting capabilities, and the reporting options are quite limited. Additionally, the customer service could be improved, as it can be difficult to get help when you need it.
Arthur R.
Transportation/Trucking/Railroad, 51-200 employees
Used daily for 2+ years
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An overall exceptional experience using Wave for my accounting needs. The only drawback is the automated banking transaction allocation as well as payroll management are not available in my country.
The basic version of the software is free and includes many features not found in paid versions. You don't need to purchase expensive add-ons to make it work for accounting, bookkeeping, or invoicing. Wave offers additional services that will help you improve your skills within the program. Wave automatically syncs your accounting and invoicing, making it a great choice for small businesses that want...
Wave's accounting software can be used for free. It's a great choice if you have a small business or don't need more advanced features. Wave's functionality is limited for businesses looking to grow. Wave does not provide multiple plans to increase its functionality, which limits its scalability. It offers limited customer service. Wave Accounting offers only self-service customer support. Wave Accounting offers only one-on-one support to Accounting customers through Wave's paid Accounting Coach option.