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Cliniko Logo

Medical practice management for healthcare practices

Table of Contents

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Cliniko - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Cliniko overview

What is Cliniko?

Cliniko is a medical practice management application that allows healthcare practices of any size to manage patients and practitioners across multiple locations. Features include multi-platform online booking, scheduling, billing and invoicing, patient histories, real time alerts, and statistical reporting.

With Cliniko's scheduling functionality, users can manage appointments made through the practice website, Facebook page, or on-site through automatic sync with the Cliniko appointment diary. Users can also manually create one-off or repeat appointments, group bookings, and classes. Patient health records and appointment histories are securely stored in the platform and can be updated using pre-designed or custom document templates, body charts, uploaded files, and more.

Cliniko includes an optional alerts feature to send patients reminders and notifications for upcoming appointments and payments. Additionally, alerts can be set up to notify practice managers of late or overdue payments and pending appointments. Real-time alerts are generated for patient arrivals, cancellations, confirmations, and practitioner delays. With the built-in reporting and tracking features, practice mangers can view statistics and analytics for appointments, revenue per practice and practitioner, client spend, cancellations and no-shows, referrals, and outstanding invoices.

Starting price

45per user /
per month

Alternatives

with better value for money

Cliniko’s user interface

Ease of use rating:

Cliniko reviews

Overall rating

4.7

/5

23

Positive reviews

96

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.36/10
Rating distribution

5

4

3

2

1

20

2

0

0

1

Pros
“I truly love this software manager, I can easily see at what location each staff are working in and have access to so much. The reminders are great, the appointment scheduler is easy to use.”
Verified reviewer profile picture

Sylvie D.

Marketing Director

“Easy to navigate and logical to use. AMAZING customer service - prompt ( despite the 10 hour time difference ), friendly and have always managed to explain any issues I may be having.”
AR

Annie R.

Physiotherapist

“I am so happy and satisfied with this software. It is very user friendly.”
JC

Jen C.

Head Receptionist

Cons
“It has limited integration with our accounting system, and some reports could be slightly more detailed.”
CG

Chelsea G.

Administrator

“Can be hard to get/amend code for iframe to embed into website.”
AH

Adam H.

Director

“Cannot attach a PDF to an email. Cannot easily see in the diary which patients have cancelled their appointment.”
AL

Andy L.

Practice Manager

Who uses Cliniko?

Based on 23 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Health, Wellness and Fitness
Computer Software
Financial Services
Hospital & Health Care
Others

Use cases

Appointment Scheduling
Physical Therapy
Massage Therapy
Clinic Management
Electronic Medical Records

Cliniko's key features

Most critical features, based on insights from Cliniko users:

Confirmations/Reminders
Appointment scheduling
Client database
Online booking
Calendar sync
Mobile access

All Cliniko features

Features rating:

Patient scheduling
Patient records management
Practice management
Appointment management
Billing & invoicing
Calendar management
For physical therapy
Onsite registration
Scheduling
Reporting & statistics
Website integration
Patient intake
Patient communications
OSHA recordkeeping
Online payments
Online forms
One-to-One messaging
Multiple user accounts
Multi-Provider practice
Multi-Physician
Multi-Location
Medication management
Medical billing
Invoice management
Inventory management
Insurance management
In-Person payments
Virtual waiting room
Video conferencing
Third-Party integrations
Templates
SOAP notes
SMS messaging
Self service portal
Self check-in/check-out
Role-Based permissions
Rescheduling
Reporting/Analytics
Reminders
Referral tracking
Recurring appointments
Records management
Real-Time reporting
Progress notes
Point of sale (pos)
Physician scheduling
Payment processing
Historical reporting
Discount management
Digital signature
Data import/export
Customizable templates
Customizable reports
Customizable forms
Customizable fields
Customizable branding
Customer history
Credit card processing
Communication management
Client management
Class scheduling
Charting
Booking management
Availability management
Availability indicator
API
Analytics
Alerts/Notifications
Access controls/permissions
HIPAA compliant
Healthcare compliance
Health monitoring
Forms management
For psychiatrists
For podiatrists
For pain management
For ophthalmologists
For mental/behavioral health
For family medicine
For dermatologists
For chiropractors
File sharing
Event scheduling
EMR/EHR
Employee management
Email reminders
Electronic signature
Electronic payments
EDI
Document storage

Cliniko alternatives

Cliniko logo

Starting from

45

/user

Per month

Free trial
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Ease of Use
Features
Value for Money
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23.99

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DaySmart Appointments logo
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99

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Practice Better logo
visit website

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Free version
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Cliniko pricing

Value for money rating:

Starting from

45

/user

Per month

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Cliniko price and value

Value for money rating:

To see what individual users think of Cliniko's price and value, check out the review snippets below.

“I truly love this software manager, I can easily see at what location each staff are working in and have access to so much. The reminders are great, the appointment scheduler is easy to use.”
Verified reviewer profile picture

Sylvie D.

Marketing Director

“Easy to navigate and logical to use. AMAZING customer service - prompt ( despite the 10 hour time difference ), friendly and have always managed to explain any issues I may be having.”
AR

Annie R.

Physiotherapist

Cliniko integrations (22)

Integrations rated by users

We looked at 23 user reviews to identify which products are mentioned as Cliniko integrations and how users feel about them.

Mailchimp logo
Mailchimp

Integration rating: 5.0 (1)

Cliniko support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Chat
Phone Support
Knowledge Base
24/7 (Live rep)
FAQs/Forum

Training options

Videos
Documentation

Cliniko FAQs

Q. What type of pricing plans does Cliniko offer?

Cliniko has the following pricing plans:
Starting from: $45.00/month
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of Cliniko?

Cliniko has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business


Q. What languages does Cliniko support?

Cliniko supports the following languages:
English


Q. Does Cliniko offer an API?

Yes, Cliniko has an API available for use.


Q. What other apps does Cliniko integrate with?

Cliniko integrates with the following applications:
Wibbi, HealthEngine, Foodzilla, SimpleSet, Meta for Business, APIANT, AskNicely, Mailchimp, Xero, Synergy


Q. What level of support does Cliniko offer?

Cliniko offers the following support options:
Email/Help Desk, Chat, Phone Support, Knowledge Base, 24/7 (Live rep), FAQs/Forum

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