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NextGen Office

Empowering our clients to make healthcare better

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Table of Contents

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NextGen Office - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

Last updated: March 2026

NextGen Office overview

Based on 1278 verified user reviews

What is NextGen Office?

By industry, NextGen Office reviewers are most commonly professionals in medical practice (52%). The most frequent use case for NextGen Office cited by reviewers is electronic medical records (41% of reviewers).

What do users say about NextGen Office pricing?

Some users say NextGen Office offers cost savings over server-based systems, and reviewers appreciate the subscription model with included updates. However, some reviewers feel extra fees and unbundled features make the total cost high for smaller practices.

Starting price

300

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Pros & Cons

Customer Support

Pricing

Practice Specialty

Performance and Speed

Payment and Charge

Excessive clicking required

NextGen Office’s user interface

Ease of use rating:

4.0

(1.2K)

NextGen Office pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from

Overall rating

Reviews sentiment

1-2(104)

3-4(647)

5(527)

What do users say about NextGen Office?

Select to learn more

Who uses NextGen Office?

Based on 1,278 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Medical Practice

Hospital & Health Care

Health, Wellness and Fitness

Financial Services

Others

Use cases

Electronic Medical Records

Medical Billing

Medical Scheduling

Claims Processing

Patient Management

NextGen Office's key features

Most critical features, based on insights from NextGen Office users:

HIPAA compliant

4.6

(64)

Charting

3.8

(42)

Billing & invoicing

4.2

(32)

Patient scheduling

4.1

(15)

EMR/EHR

3.6

(11)

Practice management

3.9

(11)

All NextGen Office features

Features rating:

3.9

(1.2K)

Surveys & feedback

2.5

(2)

Claims scrubbing

4.1

(12)

Healthcare compliance

5.0

(1)

Reporting/Analytics

4.0

(1)

Invoice history

4.3

(7)

Reporting & statistics

4.0

(2)

Decision support

3.0

(2)

Document management

4.6

(9)

Document storage

4.0

(1)

Patient intake

4.7

(3)

Drug reference database

2.5

(2)

Records management

4.2

(5)

For medical purposes

5.0

(1)

Payment processing

4.5

(6)

Physician scheduling

5.0

(1)

Patient records management

4.0

(45)

Claims management

3.7

(36)

Workflow management

4.0

(17)

Appointment scheduling

4.3

(36)

Insurance eligibility verification

4.5

(11)

Confirmations/Reminders

3.8

(8)

Appointment management

4.4

(10)

E-Prescribing

4.0

(28)

Clinic interoperability

3.4

(11)

Code & charge entry

4.0

(11)

Multi-Location

4.1

(9)

Alerts/Notifications

4.4

(12)

Remittance advice

3.8

(8)

Real-Time data

4.8

(4)

Calendar management

3.7

(14)

Outcome assessment tools

3.4

(7)

Self service portal

4.0

(9)

Customizable templates

2.5

(4)

Patient portal

4.6

(5)

Medical billing

4.3

(10)

Dunning management

3.6

(5)

SMS reminders

3.3

(3)

Physician management

4.3

(4)

Activity dashboard

4.0

(1)

Medical terminology database

(0)

Patient questionnaires

(0)

Payment collection

(0)

Communication management

3.0

(1)

Medication alerts/warnings

(0)

Medication history

(0)

Medication management

(0)

Patient engagement

4.0

(1)

Messaging

4.0

(1)

Patient communications

(0)

Paper-Based Claims

(0)

Order entry

5.0

(1)

Online scheduling

(0)

Mobile access

(0)

Online refills

(0)

Online intake forms

(0)

Online forms

(0)

Multi-Channel communication

(0)

One-to-One messaging

(0)

ONC-ATCB certified

(0)

Multi-Provider practice

(0)

Multi-Physician

(0)

Pre-Registration

(0)

Self check-in/check-out

(0)

SOAP notes

(0)

Speech recognition

(0)

Task management

(0)

Task scheduling

(0)

Telemedicine

(0)

Telemedicine integration

(0)

Template management

(0)

Templates

(0)

Transaction history

(0)

Treatment planning

(0)

Urgent care templates

(0)

User management

(0)

Video conferencing

(0)

Vitals tracking

(0)

Voice recognition

(0)

Process/Workflow automation

(0)

Progress notes

(0)

Quotes/Estimates

3.0

(1)

Real-Time analytics

(0)

Real-Time updates

(0)

Recurring/Subscription billing

(0)

Referral management

(0)

Referral tracking

(0)

Registration management

5.0

(1)

Reimbursement management

(0)

Reminders

3.5

(2)

Remote treatment planning

(0)

Revenue management

(0)

Revenue recognition

(0)

Scheduling

(0)

Search/Filter

(0)

Compliance management

(0)

Compliance tracking

4.0

(1)

Contact database

3.7

(3)

Customer database

(0)

Customer history

(0)

Customizable branding

(0)

Customizable fields

(0)

Customizable forms

(0)

Customizable reports

(0)

Dashboard creation

(0)

Data discovery

(0)

Data import/export

(0)

Data visualization

(0)

Denial management

(0)

Drag & drop

1.0

(1)

EDI

(0)

EHR/EMR integration

(0)

Accounts receivable

(0)

AI/Machine learning

(0)

Analytics

(0)

API

5.0

(1)

Audit management

(0)

Audit trail

(0)

Automated scheduling

4.0

(1)

Automatic transcription

(0)

Availability management

(0)

Batch processing

(0)

Care plan management

(0)

Case management

(0)

Chat/Messaging

(0)

Claims tracking

(0)

Client portal

(0)

Clinical notes

(0)

Coding assistance

3.0

(3)

Collaboration tools

(0)

For urologists

(0)

Forms management

(0)

Formulary management

(0)

Growth charts

(0)

Handwriting recognition

(0)

Historical reporting

(0)

ICD-10 compliance

(0)

Imaging and x-rays

(0)

Immunization & allergy tracking

(0)

Initial assessments

(0)

Insurance management

(0)

Invoice management

(0)

Lab integration

(0)

Lab order management

(0)

Lab results

(0)

Live chat

(0)

Meaningful use certified

(0)

Medical history records

(0)

Electronic claims

(0)

Electronic payments

5.0

(1)

Electronic prior authorization

(0)

Email reminders

(0)

Facility scheduling

(0)

File sharing

(0)

Financial management

(0)

For cardiologists

(0)

For dermatologists

(0)

For family medicine

(0)

For healthcare

(0)

For mental/behavioral health

3.0

(1)

For obstetrics & gynecology

(0)

For ophthalmologists

(0)

For pain management

(0)

For physical therapy

(0)

For podiatrists

(0)

For urgent care

(0)

NextGen Office alternatives

NextGen Office

4.0

(1.2K)

visit website

Starting from

300

Free trial

Free version

Ease of Use

3.9

Features

3.9

Value for Money

3.7

Customer Support

4.0

Fusion

4.3

(710)

learn more

Starting from

No pricing info

Free trial

Free version

Ease of Use

Features

Value for Money

Customer Support

Alleva

4.5

(282)

learn more

Starting from

No pricing info

Free trial

Free version

Ease of Use

Features

Value for Money

Customer Support

Carepatron

4.4

(816)

learn more

Starting from

No pricing info

Free trial

Free version

Ease of Use

Features

Value for Money

Customer Support

NextGen Office pricing

Starting from

300

Pricing details

Subscription

Free trial

Free plan

Pricing range

User opinions about NextGen Office price and value

Value for money rating:

3.7

Of 70 reviews that provide robust commentary on NextGen Office's price and value, 63% mention it in a positive light.

Users think NextGen Office offers a cost-effective solution compared to traditional server-based systems, especially appreciating the savings on hardware, IT setup, and supplies like paper and ink. Reviewers indicate that the subscription-based pricing model is attractive, with some noting that it includes updates and support at no extra charge. Some users say the all-in-one package—combining practice management, EHR, and clearinghouse—adds value for the monthly fee, and they appreciate the availability of part-time pricing for lower-volume providers. Reviewers appreciate that the software is generally affordable for small businesses and startups, and some find it more feature-rich than similarly priced competitors.

However, some reviewers feel that the cost can be high, especially for small or part-time practices, citing additional fees for interfaces, add-on solutions, and provider accounts. Some users report feeling “nickel and dimed” by extra charges for essential features, and they say the total cost can become overwhelming with maintenance and migration fees. Some reviewers find the software expensive relative to its perceived quality and note that necessary components are often not bundled, leading to higher overall expenses. Some users indicate that the price may be prohibitive for smaller practices.

, and

To see what individual users think of NextGen Office's cost and value, check out the review excerpts below.

“The reasonableness of the cost was also attractive to me, particularly after going home and calculating the amount of money I spent on printing, mailing, and licensing fees for my checklist medical record system which I was using at the time.”

Phillip I.

“Additionally, NextGen Office is typically less expensive than traditional office productivity software, as it is subscription-based rather than requiring a one-time purchase.”

Ansh V.

Digital marketing Executive

“They definitely try to nickel and dime you for every single thing you might want (including outrageous costs to any lab you want to interface with). ”

Eiriny E.

NextGen Office integrations (25)

Integrations rated by users

We looked at 1,278 user reviews to identify which products are mentioned as NextGen Office integrations and how users feel about them.

InstaMed

Integration rating: 3.5 (2)

“Payments for visits are vital. Payment plans set up with InstaMed takes work off of our staff.”

Hope B.

Director of Operations

Doctible

Integration rating: 3.5 (2)

Clearwave

Integration rating: 5.0 (1)

NextGen Office support options

Typical customers

Freelancers

Small businesses

Mid size businesses

Large enterprises

Platforms supported

Web

Android

iPhone/iPad

Support options

Chat

Email/Help Desk

Phone Support

24/7 (Live rep)

FAQs/Forum

Knowledge Base

Training options

Live Online

In Person

Documentation

Webinars

Videos

NextGen Office FAQs

Q. Who are the typical users of NextGen Office?

NextGen Office has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business

Q. What is NextGen Office used for?

NextGen® Office is an all-in-one, cloud-based support system designed to help independent practices improve clinical outcomes, increase operational efficiencies, and optimize financial results. It leverages fully integrated EHR and practice management solutions as the foundation for a comprehensive support ecosystem and offers additional solutions for ensuring support as an independent practice changes and grows. This all-encompassing platform helps practices operate efficiently and effectively, all through a single vendor. Efficiency-boosting AI is integrated directly into physician workflows, automating documentation without the need for a separate device. The patient experience is also covered with intuitive telehealth and patient portal solutions, making sure that access to care and your practice is easy and convenient. Meeting all of an independent practice’s needs with one vendor becomes that much easier with additional (CMSS) and (RCM) services. Care Management Support Services helps bridge gaps in care with Remote Care Monitoring and Chronic Care Management, while Revenue Cycle Management manages and optimizes your revenue streams and claims process. No additional staff needed.

Q. What are the benefits of using NextGen Office?

The software supports interoperability, permitting users to share and exchange data easily between patients, providers, payers and health registries.

NextGen EHR operates as a single-source application, granting users quick and central access to all clinical and administrative patient information.

NextGen EHR includes cheat sheets, conveniently giving physicians a brief overview of a patient’s history when they hover on top of the patient’s record.

Via drag and drop fields users are able to work more efficiently without needing to click and scroll through lots of information.

NextGen EHR facilitates tab configuration by specialty, practice, provider and visit type, enabling users to customize the organization of medical records.

Q. What languages does NextGen Office support?

NextGen Office supports the following languages:
English

Q. Does NextGen Office support mobile devices?

NextGen Office supports the following devices:
Android, iPad, iPhone

Q. Does NextGen Office offer an API?

No, NextGen Office does not have an API available.

Q. What level of support does NextGen Office offer?

NextGen Office offers the following support options:
Chat, Email/Help Desk, Phone Support, 24/7 (Live rep), FAQs/Forum, Knowledge Base