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NextGen Office
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Empowering our clients to make healthcare better
Table of Contents
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NextGen Office - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: February 2026
NextGen Office overview
What is NextGen Office?
NextGen® Office is an all-in-one, cloud-based support system designed to help independent practices improve clinical outcomes, increase operational efficiencies, and optimize financial results. It leverages fully integrated EHR and practice management solutions as the foundation for a comprehensive support ecosystem and offers additional solutions for ensuring support as an independent practice changes and grows. This all-encompassing platform helps practices operate efficiently and effectively, all through a single vendor. Efficiency-boosting AI is integrated directly into physician workflows, automating documentation without the need for a separate device. The patient experience is also covered with intuitive telehealth and patient portal solutions, making sure that access to care and your practice is easy and convenient. Meeting all of an independent practice’s needs with one vendor becomes that much easier with additional (CMSS) and (RCM) services. Care Management Support Services helps bridge gaps in care with Remote Care Monitoring and Chronic Care Management, while Revenue Cycle Management manages and optimizes your revenue streams and claims process. No additional staff needed.
Who uses NextGen Office?
By industry, NextGen Office reviewers are most commonly professionals in medical practice (52%). The most frequent use case for NextGen Office cited by reviewers is electronic medical records (40% of reviewers).
What do users say about NextGen Office pricing?
Reviewers indicate that NextGen Office offers reasonable pricing compared to traditional systems, and they appreciate the subscription model and included suite of products. However, some users report high ongoing costs, extra fees, and prohibitive expenses for additional features.
Starting price
Pros & Cons
Interface
Records
Adaptability
Workflow
Customization
Reliability
NextGen Office’s user interface
NextGen Office pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
3.7
Features
3.9
Ease of use
3.9
Customer support
4.0
Reviews sentiment
What do users say about NextGen Office?
Reviewers indicate NextGen Office offers customizable templates, robust billing tools, and flexible practice management for various specialties. They find it streamlines workflows, supports efficient documentation, and provides helpful reporting options, though some say reporting features are restrictive and require technical expertise to customize. They appreciate the ability to manage patient information and clinic operations in one platform, noting strong integration and accessibility.
Users report customer support is inconsistent, with some finding it responsive and others experiencing delays and unresolved issues. They mention occasional bugs, system glitches, and a steep learning curve, especially when adapting templates or managing updates.
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Who uses NextGen Office?
Based on 1,276 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
NextGen Office's key features
Most critical features, based on insights from NextGen Office users:
All NextGen Office features
Features rating:
NextGen Office awards
NextGen Office alternatives
NextGen Office
Starting from
300
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Starting from
No pricing info
TherapyNotes, LLC
Starting from
59
Per month
SimplePractice
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49
Per month
NextGen Office pricing
Starting from
300
User opinions about NextGen Office price and value
Value for money rating:
Of 65 reviews that provide robust commentary on NextGen Office's price and value, 63% mention it in a positive light.
Reviewers indicate that NextGen Office offers a reasonable cost, especially when compared to traditional office productivity software and server-based systems. They appreciate the subscription-based model, which avoids the need for a one-time purchase and additional IT setup costs. Some users find it cost-effective and customizable for small businesses, with pricing that can fit various budgets. They also note that it includes a suite of products at a reasonable price, making it a good value for the money.
However, some reviewers feel that the software can be expensive, particularly for small to medium-sized practices. They report that there are multiple fees for maintenance and additional features, which can add up and become overwhelming. Some users mention that the initial and ongoing costs can be high, and they feel nickel-and-dimed for every extra feature or service. There are also concerns about the cost of interfaces and the overall expense of the product, which some users find prohibitive.
, and
To see what individual users think of NextGen Office's cost and value, check out the review excerpts below.
NextGen Office integrations (25)
Integrations rated by users
We looked at 1,276 user reviews to identify which products are mentioned as NextGen Office integrations and how users feel about them.
NextGen Office support options
Typical customers
Platforms supported
Support options
Training options
NextGen Office FAQs
NextGen Office has the following pricing plans:
Starting from: $300.00
Q. What are the benefits of using NextGen Office?
Q. Who are the typical users of NextGen Office?
NextGen Office has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business
Q. What languages does NextGen Office support?
NextGen Office supports the following languages:
English
Q. Does NextGen Office support mobile devices?
NextGen Office supports the following devices:
Android, iPad, iPhone
Q. Does NextGen Office offer an API?
No, NextGen Office does not have an API available.
Q. What other apps does NextGen Office integrate with?
NextGen Office integrates with the following applications:
InstaMed, Doctible
Q. What level of support does NextGen Office offer?
NextGen Office offers the following support options:
Chat, Email/Help Desk, Phone Support, 24/7 (Live rep), FAQs/Forum, Knowledge Base
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