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Navan
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one travel, corporate card, and expense management
Table of Contents
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Navan - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Navan overview
What is Navan?
Navan, formerly TripActions, is the all-in-one travel, corporate card, and expense management solution, providing 10,000+ customers around the globe unprecedented visibility and control over spend. Trusted by travel managers and finance teams alike, Navan leverages real-time data to help companies keep traveling employees safe, reduce spending, and drive productivity.
Who uses Navan?
By industry, Navan reviewers are most commonly professionals in computer software (27%). The most frequent use case for Navan cited by reviewers is travel management (98% of reviewers).
What do users say about Navan pricing?
Some users report that Navan offers significant savings through special rates and discounts, and they appreciate the price optimization features and affordable membership prices. However, some reviewers feel it can be more expensive than alternatives, with occasional higher prices, limited booking options, and issues with cancellations or extra charges.
Starting price
Alternatives
with better value for money
Pros & Cons
Travel Booking
Expense Management
Travel Rewards
User and Admin Setup
Booking Cancellations
Credit Card Management
Navan’s user interface
Navan pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.2
Features
4.4
Ease of use
4.6
Customer support
4.4
Reviews sentiment
What do users say about Navan?
Clean and intuitive interface for employees to book flights, hotels, and rental cars without training.
Select to learn more
Who uses Navan?
Based on 210 verified user reviews.
Company size
Enterprises
Small Businesses
Midsize Businesses
Top industries
Use cases
Navan's key features
Most critical features, based on insights from Navan users:
All Navan features
Features rating:
Navan awards
Navan alternatives
Navan
Starting from
Free
Lanes & Planes
Starting from
No pricing info
SAP Concur
Starting from
No pricing info
Perk
Starting from
No pricing info
Navan pricing
Pricing plans
Pricing details:
Navan Enterprise
No pricing info
Features included:
- Unlimited travelers and expensing users
- Global program coverage
- Designated Account Executive
- Comprehensive back office capabilities
- Dedicated Customer Success Manager
User opinions about Navan price and value
Value for money rating:
Of 28 reviews that provide robust commentary on Navan's price and value, 50% mention it in a positive light.
Some users report that Navan offers significant savings through special rates and discounts, making it easy to find the best pricing for trips. They appreciate the price optimization features and the ability to see where colleagues have stayed, which helps in making cost-effective decisions. Users also like that there is no monthly cost commitment, and the software is easy to navigate with affordable membership prices.
However, some reviewers feel that Navan can be more expensive than other options, with occasional higher prices for hotels and flights. They also mention issues with booking options being limited and sometimes unreliable, leading to higher costs. Some users have experienced difficulties with subscription cancellations and additional charges, which detract from the overall value for money.
, and
To see what individual users think of Navan's cost and value, check out the review excerpts below.
Kristina G.
Project Manager
Navan integrations (18)
Integrations rated by users
We looked at 210 user reviews to identify which products are mentioned as Navan integrations and how users feel about them.
Integration rating: 4.0 (1)
Navan customer support
What do users say about Navan customer support?
Customer support rating:
We analyzed 35 verified user reviews to identify positive and negative aspects of Navan customer support.
Widespread user sentiment highlights Navan's 24/7 live support with real, friendly, and attentive representatives.
A significant portion of users report fast, effective, and professional responses that resolve issues promptly.
A minority of users mention slow response times, unresolved issues, and inconsistent support quality.
Support options
Training options
To see what individual users say about Navan's customer support, check out the review snippets below.
“Me and my friends had 4 flights each one, so we need to contact the support to help us to mark our places, the support team attended us in an amazing way, with very attention, friendly and effectiveness.”
Tiago H.
Support Analyst
“Costumer service is best in class, 24/7 availability and a real person on the other end!”
Liz C.
Community Engagement Manager
“Customer support is sometimes slow to respond and occasional bugs presented some challenges with submissions.”
Haruki T.
Sr. ADR
Navan FAQs
Navan has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Small Business
These products have better value for money
Q. What are the benefits of using Navan?
- Set customizable travel and spend policies that automate approvals or flag transactions for review.
- Travelers get access to a huge inventory of flights, hotels, cars, and trains from their favorite suppliers.
- Get a real-time overview of travel spend and expenses, and filter by department, team, office, expense type, and more.
- Automate recurring reports that are sent to stakeholders.
- Invite guests, book for others, organize group travel, and do much more—all in one place!
Q. What languages does Navan support?
Navan supports the following languages:
English, French, German, Spanish
Q. Does Navan support mobile devices?
Navan supports the following devices:
Android, iPhone
Q. Does Navan offer an API?
Yes, Navan has an API available for use.
Q. What level of support does Navan offer?
Navan offers the following support options:
Email/Help Desk, Chat, Phone Support, 24/7 (Live rep), FAQs/Forum, Knowledge Base
