7shifts - 2026 Pricing, Features, Reviews & Alternatives

Reviewers appreciate 7shifts' employee scheduling capabilities. They report that templates and automated processes significantly reduce scheduling time and errors. Users find it easy to create, update, and distribute schedules, and they value the ability to manage everything in one system. They also highlight the ease of copying shifts and the ability to see all employees' schedules. However, some users mention that the interface can be clunky and wish for better integration between day and week views. Of the 92 7shifts users who gave detailed accounts of their use of Employee Scheduling, 100% rated this feature as important or highly important.

Users report that 7shifts' mobile access is critical for effective business operations. They appreciate being able to view schedules, request time off, and communicate in real-time via their phones. Reviewers find the app user-friendly and essential for on-the-go management. However, some note that the mobile version lacks certain functionalities available on the desktop and can be glitchy at times. Despite this, the convenience of mobile access is highly valued by both employees and managers. Of the 113 7shifts users who gave detailed accounts of their use of Mobile Access, 96% rated this feature as important or highly important.

Reviewers indicate that 7shifts' schedule distribution capabilities are highly effective. They appreciate the instant notifications sent to employees' phones or emails, which ensure everyone is aware of their shifts and any changes. Users find it easy to publish and update schedules, reducing the likelihood of missed shifts. They also value the customizable notifications and the ability to distribute schedules to specific individuals or groups. Some users wish for improvements in how notes and open shifts are communicated. Of the 56 7shifts users who gave detailed accounts of their use of Schedule Distribution, 96% rated this feature as important or highly important.

Users report that 7shifts' real-time scheduling is invaluable for managing dynamic work environments. They appreciate the ability to make and communicate schedule changes instantly, ensuring everyone is up-to-date. Reviewers highlight the ease of adapting schedules on the fly and the importance of real-time alerts for both managers and staff. They find this capability important for maintaining smooth operations and preventing scheduling conflicts. Some users mention a desire for more customizable labor calculations. Of the 35 7shifts users who gave detailed accounts of their use of Real-time Scheduling, 94% rated this feature as important or highly important.

Reviewers find 7shifts' shift swapping capabilities extremely useful. They appreciate the ease with which employees can swap shifts, either through a shift pool or direct requests, with management approval. Users highlight that this capability reduces managerial workload and empowers employees to manage their own schedules. They also note that it helps prevent communication issues and ensures that shifts are always covered. Some users mention occasional glitches but overall find the capability very beneficial. Of the 32 7shifts users who gave detailed accounts of their use of Shift Swapping, 91% rated this feature as important or highly important.

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“Staff need to be able to switch shifts with ease and this is one of my favorite functions. I can click once to switch a shift per staff request.”

ED

Emily D.

Owner & GM

“I love how easy it is to swap a shift with someone, either by putting it in the shift pool or by giving it to a specific person who I'm switching with. And then the schedule is automatically updated to reflect the changes. ”

Hannah V.

Food and Beverage Server