ADP Workforce Now Pricing

When needing assistance to choose the perfect candidate this program is the best tool you can be using

It has a low range of business interaction mostly African businesses

ADP Workforce now is an enhanced version of ADP now which not only allows online payroll mangement and disbursal but also integrates HR management to ensure seamless workflow. This to is easy to integrate with excel and google sheets, is cost effective and makes payroll distribution very effective and accurate.

Customer support can be faster and more responsive. The application is not as advanced as the online website which can make things complicated at times. Sometimes the cloud services become non-functional without any fault.

Workforce Now has changed from being a time and attendance and payroll system to a Human Resources tool I cannot do without. I am a one person Human Resources Department and I need a HR system that can streamline and support the many functions I deal with on a daily basis. Workforce Now (WFN) does that and so much more. WFN comes with dozens of preloaded reports that allows me to run employee rosters,...

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What do I like least? I only have a couple of issues, and the pro's far outweigh the concerns, but it seems like the support team is very busy on some Monday's and Tuesday's. When you try to call in for support the wait times can be a little long. I have learned to plan ahead and call early. If you want a least like about the software specifically then that is more difficult to answer. I guess I'd say the learning curve can feel a little intimidating when you first start to using WFN. Help is only a phone call away or a quick look up in the integrated help screens.

Deborah - Thank you for taking the time to provide such a detailed and insightful review. We appreciate your time and your business. If I can be of any assistance to you, please feel free to reach out. lori.wilmot@adp.com

It is feature rich compared to some timekeeping and payroll based software. The level of integration is unsurpassed and your ability to choose how involved ADP is with your outsourcing of payroll is helpful based on the size of your company.

Much like a lot of the legacy software that has been around forever cornering the market (think Deltek or Photoshop), ADP is horrible archaic software circa 90s that has never evolved. Often, newer payroll/accounting software is far superior aesthetically and based on how intuitive it is to use. That's because they created their software with modern design and programming methods. Programs like ADP have been around forever and feel like it. They create upgrades, but almost as a consequence of their market-share and size, they can only do moderate changes for fear of creating too many implementation problems with all of their clients.

The software provides a wide range of features to manage employee data, benefits, payroll, and compliance.One of the standout features of ADP Workforce Now is its user-friendly interface. The dashboard provides quick access to all relevant information and tasks, making it easy to navigate and complete tasks efficiently. The software is also highly customizable, allowing us to tailor it to our specific...

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One of the cons of ADP Workforce Now is the complexity of its reporting features. The software provides a range of reporting options, but navigating and creating custom reports can be challenging for users who are not experienced in HR management.Additionally, the cost of ADP Workforce Now can be a bit high for smaller businesses, which may make it less accessible for those with limited budgets.

Lots of customization in reporting and accesses

Very obvious that they acquired many pieces along the way - isn't a seamless product. For example, if you are building a report and search for "pay rate", three different options come up. Several updates (like employee state taxes) require you to make the change in multiple spots instead of changing it once and that cascading to all impacted areas.

ADP WFN covers all the bases for HR, tax, payroll, applicant tracking, timekeeping, and more. I would not say that ADP is the absolute best-in-class for any individual module, however, as a holistic package it's extremely powerful. The ADP WFN package is very price-competitive compared to other payroll software. The integrated nature of the platform (one stop shop) and longstanding, proven track record is what I would most recommend about ADP.

There are 2 large cons for ADP, however, these may be present with other platforms too. First is the initial onboarding and setup. I've onboarded ADP at 3 companies over the past decade, and it can be extremely hit or miss - it's entirely dependent on the ADP team you get. The timeline can also be much longer than one may think to start. Secondly, when problems come up, customer service is where things can tend to go awry. Again, it's completely dependent on the person you get. As a bit of advice, if you feel like a bad response was given, call right back and speak to a different person, you might end up with a great resolution.

Despite my less than stellar rating, this software does make life easier. I can't speak for the submitting of payroll aspect of the site (HR Professional myself), but I know that looking up payroll information, and having it available right away, is extremely helpful and organized. Your reps will alert you of any passed legislation that requires your business to take action. The learning platform allows...

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The ADP WFN site is getting better. The My Learning platform is terrible, I should note there have been improvements, but overall this site has a terrible user experience. We've had too many issues to count with employees finishing courses only for progress to be deleted. When writing the support team, sometimes it takes a full month to get resolution. The rehiring process has changed and now, in my...

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The software and services that ADP provides are some of the most wide ranging and highly customizable you can find on the market. Being the largest name, they're able to bring in partners quickly and therefore have a good amount of integrations and other employee resources that you won't be offered through smaller providers. For example, the Life Mart package for employee discount programs is easily one of the most missed pieces of our prior platform (wasn't able to find comparable tool at similar price point).

The navigation and overabundance of links (that generally lead to the same place) make this software very hard to use. On the home screen alone, there were over 30 different options of where you could go from that screen and not a ton of specificity enough to make you confidence that you're even going to the right place. Theres a lack of actual substance that bothers me. Outside of creating reporting...

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This is an extremely robust platform with extensive custom functionality. When properly configured and utilized, WorkforceNow can fit practically any business and payroll model, from small businesses to high volume, enterprise-level companies. Service and Support are best in class and will walk you through anything. Tax filings, notice resolutions, and year-end processes are a breeze. Solid tools and modules - Benefits, Reporting Suite, Onboarding, Time Tracking (But you'll pay for it).

ADP is a legacy company with legacy systems. Because they have been around for so long, some features seem to be "stacked" on from prior versions instead of given an entire overhaul. This can lead to an lack of intuitive UI and UX compared to younger systems like Workday. Implementation team may give you an "out of the box" setup. May require diligent partnership in configuring to your specifications. Pricing may not be as competitive as other vendors and module implementations can add up.

There is a home page that can be customized. This provides the employer a good opportunity to communicate with all employees, considering everyone must go into ADP to enter their time at least twice each month. The portal can be setup in English and Spanish. The system overall is fairly easy to work in and find information. There are a good number of standard reports. ADP offers a lot of training opportunities, support, message boards, etc. at no cost, which is a definite benefit.

The home page is a wonderful communication tool; however, customizing it in Portal is very difficult and takes more time than it should to get it to look professional. The setup is fairly restrictive, the 'Undo' button no longer exists after this last upgrade, you can't control the line spacing, for some reason the system removes some spacing between words that were copied and pasted into the Portal,...

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Monica - Thank you for taking the time to review our WFN product. I am sorry you find our customization features and leave-time system underwhelming. I would love to connect with you more about this. Please reach out: anthony.woodard@adp.com

Ease of use, logical layout, robust options.

Still, some client-facing things to be smoothed out.

Joy - thanks for providing such a detailed and insightful review. As always, reach out if you need anything. lori.wilmot@adp.com

I love the fact even for single user business it is very innovative software that really streamlines my payroll needs. The support team is outstanding if I run into any issues I can always count on them for help! I also love the fact that I can manage my account remotely from my cell phone!

The price is rather high but I guess it comes with perks. ADP Workforce offers so many other features that is not available in other payroll software programs. I love the reporting features which helps me stay on top of my business.

Significantly less expensive then PEO platform Ability to do everything you want (payroll, onboarding, reviews etc)

UI is a bit dated Rather complicated with all the functionality - again built for large companies that will use it for a variety of items not jus typical payroll, onboarding etc.

Payroll was quite the process before having an all in one system for time and attendance and payroll processing. Now it is very smooth and having all of our employee data in one place is great!!

It is a more expensive option but the expandability for future growth and top rate security offset this in my opinion.

I have not experienced any miscalculation in processing payroll since I used this software and provider. The ease of use and the navigation feels like you are only using Social Media but the complexity of the processes and the accuracy of the output is, without a doubt, priceless on an HR standpoint.

The price is steep as compared to it's competitors and there are fees associated for changes that will require about 8 hours of work from the provider.

ADP does payroll pretty well, and it seems that they are investing in developing smoother interfaces and more streamlined reporting. The other parts are tacked on from acquisitions. But those have been getting better over time as well. Think about how nice it is to have benefits enrollment tied directly to payroll! And ACA reporting! Huzzah! But with those pros, there are quite a few cons. Please read on...

Probably not the best bang for you buck, and the way they bill and invoice for separte products and services makes it very easy for them to slip little charges in that add up over time. ADP has recently updated their call-in system, but I've been on hold way more than normal. They seem to get better with customer service, then get worse, then get better again. Some of the reporting is counter intuitive....

Erin – Thank you for taking the time to provide a detailed review of your experience with our WFN product/service. We truly appreciate your feedback and would love to hear more directly from you, such as which version of WFN you are using, etc. As a member of ADP’s Client Loyalty team, I would love the opportunity to connect you with an ADP resource that can assist you with anything you need. Please reach out. Lori.wilmot@adp.com

Seems to have a very robust set of options and functionality. When demo'd by sales rep - looked very slick. Alot of "self-implementation" required with the level we purchased.

Expensive considering that we need to self-implement many of the solutions ourselves. Not a big fan of their support.

Features and Functionality Ease of use Innovative platform Engaging and visually appealing

Cost, it comes at a fairly large cost Not all inclusive from the standard Every feature requires a payment to set up (i.e. HR is separate setup fee than Payroll, etc.) Every feature or "module" is a separate "Implementation Specialist" which can get to be confusing

Victor –Thank you for providing such a detailed and insightful review of our WFN product. It is great to see that you take advantage of all the features and functionality WFN has to offer.

ADP is very simple to use for small to medium businesses as long as you don't have intricate detailed payroll processes. Following standard payroll processes is simple and the reporting is customizable enough to get you the information you need. The customer service is excellent now that they have assigned a specific rep to each client. We have a go to person who helps with all of our needs and understands our processes. Tax services are a great plus.

ADP is an HRIS system that tries to do everything but is not best in class for any of it. If you want everything in one system it can do it for you, but it won't necessarily do everything the way you want it to do. It is very limited in customization especially in recruiting, document storage and compensation.

Wide range of capability Available in other countries Ease of Use Quick payroll turnaround when needed Can log in from anywhere Quick and detailed preview prior to finalizing payroll At a glance dashboard ADP is responsive to feedback on Improvements

Getting direct contact with Tax Filing is difficult Reporting capabilities is good but not great I miss Crystal Reports Don't have the ability to write a SQL query directly against the database Would like to see per employee cost come down

Hi Luella – Thank you for taking the time to provide such a detailed and insightful review of our WFN product/service. We appreciate your review and your business. If there is anything I can assist you with at ADP, please don’t hesitate to reach out. Lori.wilmot@adp.com

I like the ease of use with ADP Workforce Now. All employees caught on quickly to the program and really enjoyed the ease of use. Internally we LOVE the reporting options. This is the one HRIS system we have been able to use in order to pull very specific report from.

The cost is somewhat High and sometimes when you need to speak with someone it can take a few days.

The portal is nice and fairly easy to use for domestic employees.

We moved to ADP because we were sold a global platform. Within 3 months of implementation in the US, we were told the global platform project was CANCELLED. We implemented in UK and have nothing but problems!!! We are charged per month for 11 employees and all we get is an archaic streamline portal with spreadsheet submission. They cannot process P11D for non resident employee with family living...

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It is payroll processing...files taxes. I suppose that is better than having to do it in house.

Extremely poor customer support. The people you deal with are using a script, repeat their words over and over until you ask for a manager. They get things wrong, A LOT. They charge premium prices for an average system - it is clunky at best - and less than average support. Maybe you have to be a HUGE customer to get better support? Maybe you have to pay extra for better support? We will be paying 40% less with our new payroll provide and will be receiving 3x MORE in service, support, & features.