eFront Reviews

eFront

Make your talent thrive!

4.56/5 (34 reviews)

Pros
  • It is a great platform to use, grace to its functionalities and capabilities. User friendly, does not need a manual.Simona D.Read the full review
  • We also like the user interface and being able to customize it for our company. It looks good and user friendly for our customers.Michelle M.Read the full review
  • The gamification feature is excellent, the drag and drop funcionality in the course creation is very advantageous, Great customisable reports and notifications.Felix F.Read the full review
Cons
  • While previous students in the MFA program at Wilkes University had considered creating an online course, they all abandoned the idea as too difficult or costly. EFront made my project a reality.Catherine Donges, MsED, MFARead the full review
  • I have nothing to mention as a disadvantage. Some people said that background customization needs improovement but this is not one of the priorities of an LMS.Evaggelia A.Read the full review
  • There are issues in how some components work, and the lack of Curriculum enrolments is a big issue for me.Samantha C.Read the full review
100%
recommended this to a friend or a colleague
Michelle Murphy

A Quality lMS for the Mid-Size Business - FINALLY!

Used daily for 2+ years
Reviewed 2019-10-30
Review Source: Capterra

Overall, eFront checked all of our boxes all the way down to our yearly allotted budgetary restrictions for an LMS. Here are literally most of the our requirements we used for our LMS research: Intuitive UI Full Admin Access (adding/deleting/editing) Metrics Reporting Scalability Email Options (e.g, Welcome, Reminders, Completed) Responsive Support Team Mobile Learning Video Hosting File Formats Supported (e.g., PDF, PP, Docx, SCORM, AICC) Reusable Modules Unlimited Space Version Control Course Completion Support? Assessment/Evaluation Support (e.g., set up quizzes) Easy Set Up/Maintenance LMS Pricing (e.g., one time, annual, SaaS) Onboarding Charge Per User Charge Webinar Support Training Question Support (peer to peer or teacher/student) Customization Portals (e.g., customer specific) Social Networking E-Commerce options (nice to have) Sandbox account available Bottom line, we really felt the value in our decision and never felt like we had to compromise on any of our requirements. Great LMS, Wonderful Experience, Excellent Customer Service!

Pros
What we liked most about the software the adaptability. Like most companies we had specific user types and data we wanted to be able to collect from every user. We not only wanted to collect the data, we also wanted to be able to setup specific learning paths and be able to run reports based on our classifications. eFront provided specifc - adjustable fields and open misc. fields we could use to further filter our users.

Cons
We didn't really have a con per se? We researched long and hard and worked in many sandboxes to find the right LMS for us. If we had any cons or concerns as we setup the LMS, eFront was available and more than willing to answer our concerns with workable options if necessary.

Response from Epignosis


Michelle, thank you for taking the time to leave this review. We're glad to hear that after a lot of searching, eFront has been able to meet all of your needs. We pride ourselves on adaptability and reliability, so it's great to hear that we've hit the mark in these areas for your organization.

We're glad that your organization feels the value in your decision to work with eFront and of course, our Support and Customer Success teams are always on-hand if you need any assistance along the way.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Joe Russell

Generally Easy yet Powerful

Used daily for 2+ years
Reviewed 2017-05-25
Review Source: Software Advice

Overall it has been easy to use and fit our needs to compartmentalize our users quickly. We have not even begun to use half of the features that are available just because the basics are so powerful. The reports can be quickly customized down to a specific user or course and all the way back up to total system logins and course completions.

Pros
Ease of course creation Flexible content types Custom user types Notifications by email of course completion and certificates Flexible pricing options Easily segment department using branches and putting an administrator over each branch Customize reports

Cons
Automatic updates don't always work The notice of an expiring license is displayed in all branches (not just the main level) Sometimes the backup is slow (which I believe causes temporary database "errors" that are resolved once the backup is complete)

Response from Fani


Hello Joe! We're thrilled to hear that eFrontPro has been helping you to cover your training needs! Our team works hard towards this end.
Also, you will be happy to know that with the latest release:
- the automatic upgrade process is undergoing a refactor and will become more user friendly (and completely unattended)
- License upgrade messages no longer appear in branches
- Automatic Backups can be turned off from system settings, and one can perform them manually at a convenient time.
Thanks a lot for sharing your feedback, it really helps us improve!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Anonymous

Few things to know about efront

Used weekly for 6-12 months
Reviewed 2019-10-13
Review Source: Capterra

It helps to run a simple learning management system to run online classes.

Pros
1. It a simple to use SAAS application which allows to run an learning management system for a newbie. 2. I provides the ability to create membership program and assign different user roles to the members.

Cons
1. It is way too complicated to make basic customization as it doesn't provide the access to its in built HTML files the only thing we could do is make changes in in built CSS files. 2. It costs higher than it should actually be priced at comparing with others.

Response from Epignosis


Thank you for leaving us a review. We're glad to hear that you're finding eFront easy to use and that you're making the most of eFront's functionality. In terms of customization, each HTML template can be customised by taking advantage of the powerful plugin infrastructure which safeguards the system from breaking changes through upgrades. Our support team would be happy to walk you through this. eFront offers a Private-cloud, enterprise-ready solution focusing on security and flexibility. These are important features that should be taken into consideration when comparing with other, primarily public cloud, offerings. If you have any questions along the way, our support and customer success teams would be more than happy to hear from you. Thanks again for your review!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 6/10

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Dennis Birkemeier

Highly engineered software - meant for professional level online eLearning companies.

Used daily for 2+ years
Reviewed 2017-06-13
Review Source: Capterra

Robust and comprehensive platform - expandable by developers and more technical-minded staff, but also easy enough to set up and use out of the box for average level people.

Pros
We most like the flexibility and robustness of the software. So many times, with many types of software like this, you find out only in the middle of a project that it won't accomplish everything you want it to. With eFront, it is quite the opposite - you will probably not need everything available, but as your enterprise expands and grows, the feature are there - waiting to be utilized.

Cons
The user manual could be a lot more detailed. The software is proprietary, and very dependable, but we find ourselves contacting support many times to figure out where something is or how to customize something - the good news is, their support team is AMAZING and HIGHLY CAPABLE!! Very solid engineers and technical support.

Response from Epignosis


Hey Dennis,

Many thanks for your lovely feedback! We're very glad to hear that eFrontPro proved to fit your training needs this well! Our technical team is always here to provide solutions to your custom needs.

Thanks again!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Michelle Murphy

Excellent customer service through implementation.

Used daily for 2+ years
Reviewed 2018-04-19
Review Source: Software Advice

Pros
We love the flexibility we had with this product. We had many options on how we can enroll our customer base, either through building individual course tracks or using the curricula for large volumes of customers. We also like the user interface and being able to customize it for our company. It looks good and user friendly for our customers.

Cons
Support is sometimes a challenge as they are located in Greece. If we have a support question in the late afternoon, we'll have to wait for a response the next morning and we only have an hour or 2 to be able to talk about it before they go home for the day.

Response from Fani


Thank you, Michelle, for taking the time to review eFront and letting us know how useful it has been to your business.

We’re pleased to hear you have found our product to be flexible and user-friendly. We’re also glad to inform you that we have extended our customer support hours from 2 AM EST to 6 PM EST to better cover our worldwide customer base.

Thanks again for your review!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Greg Short

Most Flexible LMS Available

Used daily for 2+ years
Reviewed 2017-06-14
Review Source: Capterra

Only LMS I found able to achieve the high level of customization we needed for our implementation.

Pros
Full source code availability with pro services support make this the most flexible LMS for customized deployments. Able to achieve just about any kind of implementation, data collection, reporting, and UX desired. Incredibly good pricing model for corporate LMS deployments looking to own their final solution.

Cons
Implementation and maintenance requires an engineer on staff. Definitely for professionals seeking customizations vs. easy out of the box. Although they have TalentLMS as an option for that if desired.

Response from Epignosis


Hello Greg,

Thanks very much for your positive feedback and for taking the time to leave a review for eFrontPro. We strive to make our LMS fit every client's custom needs and we're glad it fit your training needs this well!

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 10/10

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KLEOPAS EFTHYMIOU

Simple but powerful

Used weekly for 2+ years
Reviewed 2016-10-07
Review Source: Capterra

I use efront to perform examinations at the non-profit I am working for. After two years of using it I can honestly say that is one of the best choices. It is very simple to use without the need for technical knowledge and it has many different options for exam questions covering all that I need.

Pros
easy to use, simple user interface, creates random examinations based on given difficulty, automatic evaluation of the test, useful statistics, easy to track student progress and payments

Cons
Initial setup was a bit tricky and also importing content requires some coding skills.

Response from Epignosis


Hi Kleopas, thanks for taking time to review our platform! We strive to make eFrontPro simple and easy to use, to ensure that our customers have a smooth user experience - and so that they won't need advanced coding skills for content upload. In any case, our customer support is always happy to help, should you need any assistance!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Samantha Clarke

eFront Reveiw

Used daily for 2+ years
Reviewed 2019-11-03
Review Source: Capterra

We are overall happy with the product.

Pros
The software is quiet easy to navigate and use, it has some easy flow functionality and possible customisations.

Cons
There are issues in how some components work, and the lack of Curriculum enrolments is a big issue for me.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Francisco Calmon

As a developer I can appreciate the user friendliness and speed

Used daily for 2+ years
Reviewed 2017-06-15
Review Source: Capterra

Pros
User Interface, it is very pleasant to use and the options are clear and well defined. I would definitely recommend.

Cons
Nothing really.... Probably could be a bit more affordable, but again you can you the community version or Talent LMS if budget is an issue.

Response from Epignosis


Hi Francisco,

Thank you for your lovely feedback! We're glad to hear that eFrontPro has proved to fit your training needs this well!!

Many thanks!

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Hima Kher

LMS for Start Ups and Small Businesses

Used daily for 6-12 months
Reviewed 2019-11-09
Review Source: Capterra

We are bringing medical learning to low and middle income countries in areas of great unmet need.

Pros
- Look and feel is customizable - Easy to use - Fast support - Rich and clear knowledge articles

Cons
- Mobile App customization what a bit cost prohibitive

Response from Epignosis


Thank you for your review and 5 star rating, Hima. We're very pleased that eFront is allowing your organization to do such important work and it's great to hear that the features and functions of eFront are allowing you to do so with ease!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Theodoros Papagermanos

The main concern of ALPHA BANK regarding the LMS was customization and the response was superb.

Used daily for 1-2 years
Reviewed 2017-06-15
Review Source: Capterra

The software costed 1/4 in comparison to one of the leaders in the market platform we were using , and performed as good- if not better.

Pros
Flexibility Custom user types Branch Management Open source technologies Company's superb technical support

Cons
The build in reporting could be better. Administrative module functions being not very evident are causing unnecessary calls to the technical department

Response from Epignosis


Hello Theodoros, thanks very much for taking the time to review eFrontPro! We're glad that eFrontPro proved to fit your needs this well!

Many thanks!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Robert Matovu

Awesome Software

Used daily for 6-12 months
Reviewed 2017-06-15
Review Source: Software Advice

The support i get from Periklis is just awesome ..He always there to helo out in case of anything ..Keep up the awesome work .

Pros
We were able to customers everything we wanted ..We had searched many elaerning providers and most of them we couldnt customise the look and feel ..With plugins we can do anything ..

Cons
Its a bit pricy but worth it .If efront looks into the pricing that would make perfect ...otherwise i cant think of anything ..

Response from Fani


Hi there Robert! Thank you for your lovely feedback! We're delighted to hear that eFrontPro's numerous customization options helped you cover your custom needs! Thanks a lot for your comments, they help us get better!

Thanks a lot,
Fani

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Felix Flores

Is a great LMS for any large organization that needs to start deploy training content.

Used daily for 6-12 months
Reviewed 2018-05-22
Review Source: Software Advice

Pros
The gamification feature is excellent, the drag and drop funcionality in the course creation is very advantageous, Great customisable reports and notifications. Good pricing model for corporate, it fast and simple to navigate

Cons
the portal customisation is very limited. It takes a lot of technical computer knowledge to upload content and install the aplication. the software toolbar is not very user-friendly.

Response from Fani


Hi Felix! Thank you very much for the positive review and the valuable feedback.

It’s true that we have built eFront to be a super scalable enterprise-grade LMS, suitable for companies of all types, sizes, and budgets. To that end, we constantly work on making our product as customizable, intuitive and easy-to-use as possible. That’s why eFront comes with flexible deployment options, a user-friendly website builder, online CSS and JS editors, a powerful custom plugin API, an elaborate REST API and other similar features that allow for extensive modification and optimization, which have given plenty of our users the ability to adapt, in extreme depths, their portal to their needs.

If there is any customization that you're missing please let support our team know so we can find a viable solution for you.

Regarding the installation, we offer free set up and training sessions to make your onboarding as smooth as possible as well as unlimited free support throughout. If there is anything you need please don't hesitate to contact our support team.

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 6/10

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Ryan Curtin

Best bang for buck!

Used weekly for 2+ years
Reviewed 2018-12-13
Review Source: Software Advice

Tech support can be a bit behind other LMS options as this one is owned and operated from Greece.

Pros
The interface is simple. Essentially WYSIWYG. Admin is straightforward. I'd suggest that with some tech support at the outset, almost anyone could be trained to administer the LMS.

Cons
Personally, I don't care for some of the cheesier features, such as the social platform or gamification. Call me old-school, but I like my training to be short and sweet. And when I need to re-review it to clarify something, I don't care to revisit the fluff.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Georgios Sarantopoulos

Excellent enterprise LMS

Used weekly for 1-2 years
Reviewed 2016-10-13
Review Source: Capterra

We have used eFrontPro with Next Generation Learning Services S.A. in order to train our employees and our reselling partners as well as to certify the acquisition of certain skills in both audiences. We have been impressed by the usability and the reliability of the system. In short, the value for money provided is truly excellent and we highly recommend eFrontPro to businesses wishing to take care of training and certification of personnel.

Pros
Ease of use, user experience, reliability, functionality

Cons
IT deployment effort

Response from Epignosis


Hi Georgios, thank you for your review! We strive to make eFrontPro easy to use, so that our customers' experience is smooth, efficient and enjoyable!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Catherine Donges, MsED, MFA

Access made easy--Learning at its best!

Reviewed 2013-06-06
Review Source: GetApp

I work as a teacher in an agency that has nine separate facilities that serve the needs of court-place, adjudicated youth. As part of my MFA internship experience, I wanted to develop an online course in creative writing so that I could teach not only my students, but other students in my agency as well. While previous students in the MFA program at Wilkes University had considered creating an online course, they all abandoned the idea as too difficult or costly. eFront made my project a reality! I will be singing eFront's praises to others at my university,to the creative writing community at large, and to anyone else who might be interested in creating online courses as well. Struggling writers are always looking for a way to supplement their writing lives, and efront allows for all sorts of magnificent possibilities. Thank you eFront!

Pros
Easy to use interface-I had no prior computer programing skills and only a little instruction on how to get started. Features comparable with more highly recognized commercial platforms.

Cons
Some of the features didn't meet my specific needs. I couldn't figure out how to use the grade book feature.

Rating breakdown

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Eudine Herbert

When you have to wait 24 to 48 hours and more for customer support, by email, that is not good enough.

Used weekly for 2+ years
Reviewed 2017-08-09
Review Source: Software Advice

I believe in having an account rep, someone that you can go to address specific issues, but the account rep should never take the place of a good technical support team who can answer your technical questions with mins., or for more challenging questions within an hour.

Pros
This is a great tool for a small start-up company. What I like most about this product is the ability to have single sign-on.

Cons
For a much larger company with 1000s of employees, the interface is not very user-friendly compared to other similar software out there.

Response from Epignosis eLearning Solutions


Thank you for taking the time to review eFrontPro. We acknowledge the challenges you are currently facing and we are in direct contact with the partner who is handling your case, in order to resolve this matter.

From our side, the team is committed to constantly improve the product and user experience and we have recently released a brand new update, which will hopefully be able to address your concerns.

In the meantime, we will continue to work relentlessly with our partner to resolve the issues and improve your overall experience.

Rating breakdown

Ease of use
Features
Customer support

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Peter Andrachuk

Powerful, Flexible, User-friendly LMS

Reviewed 2010-02-24
Review Source: Capterra

I strongly recommend eFront to any organization looking for a simple, easy to use user experience. eFront allows the learners to concetrate on the their training, not figuring out how to use a complex system. I am constantly surprised by the powerful functionality I keep uncovering in each new release.

Pros
eFront is a great LMS from both the learner and admin point of view. The entire system is built on the 'fewest-clicks-to-destination' methodology, making it fast and simple to navigate, while containing all of the powerful features necessary in a high level Learning (Content) Management System. Pros: -Theming -SCORM 2004 -Learner-centric UI experience -Learning Community/Social Networking Tools -Facebook Integration -Integrated eCommerce -Open-source Code

Cons
The only con to eFront is that it lacks a few of the more advanced admin features of it's bulkier LMS cousins. That said, with each release more of these features are included as clients request them.

Rating breakdown

Ease of use
Customer support

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Rodolfo Siles

Best value LMS

Reviewed 2011-05-15
Review Source: Capterra

If your budget is limited Efront is one of the best choices out there, with most of functionality of other options that cost in the thousands.

Pros
I have been using eFront for about two years to host a couple of courses and 900+ users. Efront is very easy to setup, has most of the functionality of a more expensive LMS, but the feature that finally made me decide was its ease of use, a design based on simplicity that does not overwhelm users when accessing a course. Most of our site users come from Africa and Asia and they have been able to use the system with little or no guidance. I host this LMS in siteground they took care of the installation.

Cons
I use the free version so requests for help are only answered in the user forum. The forum managers do a very good work but sometimes it takes time to get your issue answered.

Rating breakdown

Ease of use
Customer support

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Evaggelia Andreadou

The most flexible LMS and CMS ever. Easy to administrate and easy to use.

Used occasionally for free trial
Reviewed 2018-10-04
Review Source: Software Advice

I would recomend it for Educational purposes as the best tool so far

Pros
Everything works fine. Full customizable LMS. Offers anything you look for. The customers' support is very satisfactory and even in the free version the relative forums do great job. Easy intergration of web tools and the interface after all theese great features remains simple and accessible even by novice. Multilingual features and in addition it is compatible to all browsers. It fosters interaction and collaboration through out the tools that are implemented. .

Cons
I have nothing to mention as a disadvantage. Some people said that background customization needs improovement but this is not one of the priorities of an LMS.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Stephanie Hicklin

Awesome LMS!

Used daily for less than 6 months
Reviewed 2016-10-19
Review Source: Software Advice

eFrontPro has changed our ability to meet the needs our statewide staff. It has automated so many processes that used to be managed manually. From allowing users to review lessons at their convenience, to keeping track of credential requirements, eFrontpro has become an essential component to our training team!

Pros
Very user-friendly!

Cons
Haven't found any yet.

Response from Fani


Hello Stephanie! We've designed eFrontPro so that it serves as a user-friendly Learning and Talent Development platform for effective online training! We're always happy to see it's working out this well for our customers!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Maxine Pestronk

LMS for the future~

Used daily for less than 6 months
Reviewed 2016-10-19
Review Source: Software Advice

Having been using eFront for 3+ years. Started with the Professional edition, and recently upgraded to the PRO version. Very happy that I did. Much easier interface, and all the great features from professional edition, are slowly being added to PRO. After my switch the team escalated the implementation of one feature for me, and totally made my day.

Pros
Features, ease of use, Service/Support

Cons
None that I have encountered

Response from Fani


Hi Maxine! Thanks for your vote of confidence! We are happy that you are having a fun, efficient experience with eFrontPro!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Anonymous

EFont leads the pack

Reviewed 2015-11-21
Review Source: GetApp

Don't waste your time trying to configure any other LMS platform to suite your needs. All you will and can ever need in an elearning solution is found in eFront.

Pros
Highly customisable plaform. A variety of options - too many to implement all at once.

Cons
A background in .php / html 5 / CSS is a requirement.

Rating breakdown

Value for money
Ease of use
Customer support

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Danny Simms

Efront Is Way In Front

Reviewed 2010-02-25
Review Source: Capterra

I would recommend Efront to any organisation looking at implementing a simple to install but yet incredibly powerful learning tool to develop learning.

Pros
Ease of installation. Feature rich. Very easy to navigate. Suitable for corporates and academics. Outstanding support if required. Helpful and valuable forum community. A creative team who listen and respond to the needs and wants of their users. Excellent source of wiki documents, manuals and training videos Sensible scaling of product from open source to high-end affordable corporate versions.

Cons
Sorry, I really can't think of any major or even medium flaws.

Rating breakdown

Ease of use
Customer support

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Kip Dudley

Best LMS Available

Reviewed 2010-05-12
Review Source: Capterra

I would highly recommend the efront LMS systems to any business that wishes to be successful. Thank you efront team!!

Pros
Enterprise allows the supervisors to track the training of their direct reports. The ability to create content to transfer/capture intellectual property is key to the success of any business and efront does this with ease. The support of the efront staff is the best in the industry. eFront is by far the best LMS on the market; all others are fighting for second place.

Cons
I do not feel there are any negatives to this system; I just wish I understood the PHP language to develop my own themes.

Rating breakdown

Ease of use
Customer support

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