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Firefish
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The Recruitment CRM that accelerates data-driven growth.
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Firefish - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: September 2025
Firefish overview
Based on 291 verified user reviews
What is Firefish?
Firefish is a recruiting tool offering key features such as candidate management, applicant tracking, and job posting, among others.
Who uses Firefish?
By industry, Firefish reviewers are most commonly professionals in staffing and recruiting (42%). The most frequent use case for Firefish cited by reviewers is recruiting (74% of reviewers).
What do users say about Firefish pricing?
Most reviewers indicate that Firefish delivers excellent value for money, with reasonable and competitive pricing. They appreciate the substantial functionality, even in basic plans, but some reviewers find costs high for smaller businesses and note expensive migration fees.
What are the most popular integrations for Firefish?
The Firefish integration most frequently cited by reviewers is Microsoft Outlook, an email management product rated 4.8 out of 5 for its integration with Firefish.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Responsiveness
Intuitiveness
Lifecycle
Filtering
Stability
Multitasking
Firefish’s user interface
Firefish pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.6
Features
4.3
Ease of use
4.6
Customer support
4.7
Reviews sentiment
What do users say about Firefish?
Users say Firefish offers outstanding customer support, with fast responses, helpful training, and a team that listens to feedback and regularly improves the system. They find the software intuitive, easy to learn, and efficient for daily recruitment tasks, making onboarding new staff straightforward. Some mention minor glitches or slowdowns, but note issues are quickly resolved by support.
Reviewers appreciate Firefish’s user-friendly interface, strong candidate and client management, and features that streamline recruitment workflows. They feel the platform is well-suited for agencies, though some wish for more customization, better search capabilities, and lower costs for smaller businesses.
Select to learn more
Who uses Firefish?
Based on 291 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Firefish's key features
GetApp's analysis of 63 verified user reviews collected between July 2021 and June 2023 identifies Firefish' most critical features and summarizes user sentiment about those features.
Reviewers appreciate Firefish's Candidate Management capabilities. They report the ease of calling candidates directly through integrated VOIP software and the ability to link Outlook emails to candidate profiles. Users highlight the integrated SMS service for direct communication and the star rating and hot candidate functions. They find it helpful that candidates can update their own profiles, saving time for recruiters. Reviewers also mention the secure document storage and the ability to track candidate history efficiently. Of the 23 Firefish users who gave detailed accounts of their use of Candidate Management, 100% rated this feature as important or highly important.
Kelly J.
Director
Heidi L.
Administrator
Reviewers indicate Firefish's Applicant Tracking capabilities are valuable for organizing and tracking candidates. They appreciate the clear visibility of candidates' stages in the hiring process and the ability to set reminders. Users find it easy to track the source of applications and see contact history. They mention the ease of use and the ability to keep track of applicants' previous activities. Some reviewers note the need for improvements in talent pool functionality. Of the 27 Firefish users who gave detailed accounts of their use of Applicant Tracking, 96% rated this feature as important or highly important.
See related user reviews
Nikki P.
Senior Recruitment Consultant
Laura T.
Business Operations Manager
Users report that Firefish's Job Posting capabilities save time by automating job advert creation and posting to multiple job boards and social media sites. They appreciate the integration with Google Jobs and other job boards, although some mention the lack of integration with Indeed. Reviewers find the process intuitive and straightforward, with helpful SEO options for better visibility. They also value the ability to manage responses within Firefish and the seamless integration with external platforms. Of the 38 Firefish users who gave detailed accounts of their use of Job Posting, 89% rated this feature as important or highly important.
See related user reviews
Rhianna B.
Recruitment Consultant
Max H.
Recruitment Consultant
All Firefish features
Features rating:
Firefish alternatives
Firefish
Starting from
80
/user
Per month
ZipRecruiter
Starting from
No pricing info
Zoho Recruit
Starting from
30
Per month
Crelate
Starting from
119
Per month
Firefish pricing
Pricing plans
Pricing details:
User opinions about Firefish price and value
Value for money rating:
Of 22 reviews that provide robust commentary on Firefish's price and value, 82% mention it in a positive light.
Most reviewers indicate that Firefish offers excellent value for money, highlighting its reasonable pricing, ease of use, and comprehensive functionality. They appreciate the competitive pricing and feel that the investment is justified by the benefits received, including great customer service and regular feature updates. Some users report that even the basic license provides substantial functionality, with options to upgrade for more features. However, some reviewers find the cost to be a barrier, particularly for smaller businesses, and mention that the platform can be expensive compared to other options. They also note that migration costs can be high and some features may not be fully utilized.
, and
To see what individual users think of Firefish's cost and value, check out the review excerpts below.
Firefish integrations (16)
Integrations rated by users
We looked at 291 user reviews to identify which products are mentioned as Firefish integrations and how users feel about them.
Integration rating: 4.6 (11)
“Being able to link all my relevant email through firefish is beyond helpful when I am away from work or when a colleague is so that we can track where each role is at. Would be helpful if it was automatic or if we could link an email to more than one profile on firefish rather than just 1. ”
Rhianna B.
Recruitment Consultant
Integration rating: 4.6 (5)
“Love how the software picks up on adding new users, and then keeps track of the emails sent and received. ”
Claire G.
Director
Integration rating: 4.3 (3)
“ease of transferring candidates into the system that do not apply to vacancies or come via LinkedIn.”
Paul B.
Director
Integration rating: 3.5 (2)
Integration rating: 4.0 (1)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Firefish customer support
What do users say about Firefish customer support?
Customer support rating:
We analyzed 92 verified user reviews to identify positive and negative aspects of Firefish customer support.
Widespread user sentiment highlights Firefish's support team as prompt, friendly, and always willing to help with any queries.
A significant portion of users praise the team's proactive approach, often going the extra mile and following up with solutions.
Broad user base appreciates the ease of contacting support, noting quick responses via phone, email, and voice calls.
Frequently reported by users, the onboarding and transition support is smooth, with staff ensuring users feel valued and supported.
Support options
Training options
To see what individual users say about Firefish's customer support, check out the review snippets below.
“Their support team is excellent, they provide all members of my team with assistance when required and always go the extra mile to ensure we have everything we need and are comfortable with all aspects of their product.”
Sam T.
Office Manager
“The software is great it does what it's meant to, but I'm sure there are a lot of great packages out there, the stand out for me is the customer service and support, prompt, efficient, they listen, always answer the phone, nothing is too much trouble, I get the feeling they appreciate and want to keep our business, which in this day and age is a rarity unfortunately”
Terry L.
Director
“The customer service reputation was why we selected Firefish over others and it has been faultless - speedy response and thorough.”
Nik P.
Managing Partner
Firefish FAQs
Firefish has the following pricing plans:
Starting from: £80.00/month
Pricing model: Subscription
These products have better value for money
Q. What is Firefish used for?
Accelerating profitable growth requires a recruitment CRM that provides decision-speed data from billing to boardroom. Maximising profitability by promoting a CRM-first strategy that increases revenue per recruiter through an enriched and engaged database, admin automation and increased recruiter engagement. Agency leaders require insight into the effectiveness of activities, channels, and performance in real-time. Providing real-time insights that enable agencies to reduce operational costs. Firefish is the recruitment CRM that puts data at the heart of your recruitment agency. Accelerating profitable growth for the recruitment agencies of tomorrow.
Q. What are the benefits of using Firefish?
30% increase in revenue per recruiter.
15% reduction in operational costs.
Q. Who are the typical users of Firefish?
Firefish has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does Firefish support?
Firefish supports the following languages:
English
Q. Does Firefish support mobile devices?
Firefish supports the following devices:
Android, iPad, iPhone
Q. Does Firefish offer an API?
Yes, Firefish has an API available for use.
Q. What other apps does Firefish integrate with?
Firefish integrates with the following applications:
Microsoft Outlook, Google Analytics 360, Microsoft Azure, WhatsApp, Gmail, LinkedIn Recruiter, ScheduleFlex, Twitter/X, Microsoft 365, Meta for Business, Twilio, Microsoft Power BI
Q. What level of support does Firefish offer?
Firefish offers the following support options:
FAQs/Forum, Phone Support, Email/Help Desk, Chat, Knowledge Base
