Northpass Pricing, Features, Reviews & Comparison of Alternatives

Northpass

Learning that works for today's workforce.

4.74/5 (17 reviews)

Northpass overview

What is Northpass?

Northpass' online learning platform helps gig economy companies tackle business challenges around growth & scale.

Our intuitive authoring tools allow non-technical users to create modern training content and seamlessly integrate it into their existing product infrastructure, enabling users to access training when and where it's needed. Our platform is perfect for companies seeking a customizable learning solution to help acquire, deploy and retain a highly effective gig workforce.
www.northpass.com

Pricing

Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Australia, Canada, United Kingdom

Supported languages

English, French, Spanish, Swedish
Northpass screenshot: Learning experience on laptop and mobileNorthpass screenshot: Course cover pageNorthpass screenshot: Learning experienceNorthpass screenshot: Course builderNorthpass screenshot: Integrations

Northpass reviews

Excellent
13

Very good
4

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  5.0
  4.1
  4.8
  4.7
Max Zanan

Excellent LMS

Used daily for 2+ years
Reviewed 2018-03-29
Review Source: Capterra

Ease of use, certification feature, and great support.

Pros
Northpass is really easy to use and their support makes all the difference in the world. They constantly add new features that make it even better.

Cons
I wish their was auto renewal feature for courses so learners can take them on quarterly, semi-annual, or annual basis.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Kaitlyn McCullough

The customer experience and support is what really makes this solution shine!

Used daily for 6-12 months
Reviewed 2018-03-14
Review Source: Capterra

Pros
The support and engagement from Northpass that we've received has been amazing. From our first interactions to where we are now 1 year later, the level of engagement from Northpass has not changed. They're incredibly responsive to questions and requests we have, ensuring we have the correct information, our devs receive the best resources to help with our build, and often keep us in the loop on upcoming features that will help with our instance. The basic UI is quite intuitive and user-friendly for both admins and learners.

Cons
This software will work well for certain businesses and their requirements. Our needs can sometimes be a bit more complex and so requires us to build out different (and sometimes more involved) integrations and developments to fit our audience. Even with our complexities, Northpass is very open about what they can help with, what is on the road map that could benefit our needs, and setting realistic expectations of what cannot be done, instead of empty promises.

Response from Northpass


Hey Kaitlyn,

Thanks for leaving a review and for your kind words on our experience and support! We strive to provide industry-leading experiences for our customers, so we¿re glad to hear that it makes our solution shine.

We appreciate you and the entire team at Shopify Plus giving us the feedback to help drive your training programs forward. We¿re looking forward to the continued collaboration.

Thanks again for taking time to share your thoughts on Northpass!

Best,
Peter

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Sean Logan

SchoolKeep has allowed us to scale new user onboarding while keeping the the team small

Used daily for 6-12 months
Reviewed 2017-08-15
Review Source: Capterra

Pros
Setting up our first course to train new users was fairly easy. One of the limitations our team had in mind when evaluating LMS options was that our central operations team would need to roll the new process out without any engineering help. Our scrappy 2 person (at the time) Host Success team was able to successfully pull that off and users have responded well. The structured way in which SchoolKeep allows us communicate learnings and marketplace guidelines has not only enabled us to keep up with increasing demand, but has also made a dramatic impact on team productivity and user engagement. We're able to onboard new users quicker than we ever have, without sacrificing the quality of the onboarding education and process.

Cons
No major cons from our point of view. We've had a few technical hiccups using some of the more advanced features, but the SchoolKeep team has been quick to look into those. As a startup ourselves, we definitely appreciate their support, willingness to listen to feedback and regular updates to the product.

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Terri Armenta

Started with SchoolKeep

Reviewed 2015-10-01
Review Source: Software Advice

Pros
As SchoolKeep launched, the ability to speak to a 'live' person was great. All my questions were answered and my suggestions were addressed. I had many online learning platforms to choose for my business but decided to use SchoolKeep because of their customer service and their initial pricing model.

Cons
Changes in their pricing model. As a small business owner, their pricing model seemed to be one of nickel and diming. For example, in order to download students' emails, I had to upgrade to a paid plan. Their free plan was too limited and too restrictive for my business. I finally closed down my online school on SchoolKeep and decided to look elsewhere. My school's current platform offers many more services on a free plan than SchoolKeep ever did. To say the least, I was extremely disappointed. I don't see an ongoing support system for their instructors. Last time I checked, April 2015, their dedicated Facebook group had closed.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 5/10

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Ramon Castillo

We have used Northpass for over 6 months and the experience couldn´t have been better.

Used daily for 6-12 months
Reviewed 2018-03-13
Review Source: Capterra

Pros
- Flexibility from the customer service (24/7) - Customized platform - Endless learning possibilities (pdf, ppt, audio, video, quizzes...)

Cons
- Would like some kind of foldering to help the organization of the different courses.

Response from Northpass


Hey Ramon,

Thanks for leaving a review! Customer success is a top priority for us, so it's great to see you achieving your goals.

I'm glad to hear our course builder gives your team the ability to create a wide array of training content. We understand the need for some more organizational tools, and I'm happy to report that we're working on some great new features in this area. Our product team always appreciates customer insight, so I've passed along your comments.

Thanks again for taking time to share your thoughts on Northpass.

Best,
Peter

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Northpass pricing

Pricing options
Subscription
View Pricing Plans

Northpass pricing is based on Monthly Active Learners (MALs) and scales with your use of the platform.
Choose a plan that suits your current needs and then purchase extra users or upgrade to higher plans as your training initiatives expand.

Northpass features

Third Party Integration

API (468 other apps)
Activity Dashboard (388 other apps)
Activity Tracking (235 other apps)
Applicant Tracking (297 other apps)
Automatic Notifications (361 other apps)
Customizable Branding (285 other apps)
Customizable Reporting (288 other apps)
Data Import/Export (270 other apps)
Employee Database (251 other apps)
Employee Management (312 other apps)
Employee Onboarding (230 other apps)
Employee Portal (243 other apps)
Employee Self Service (234 other apps)
Performance Management (226 other apps)
Real Time Reporting (242 other apps)
Recruitment Management (246 other apps)
Reminders (252 other apps)
Reporting & Statistics (413 other apps)
Self Service Portal (278 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Additional information for Northpass

Key features of Northpass

  • Provide learners with assignments to complete & upload
  • Launch an online learning center using our website themes
  • Synchronize learning data with your contacts in Salesforce
  • Use our powerful HTML and CSS code editor for customizations
  • Gain visibility into course performance & outcomes
  • Export lists of learner, enrollment, and sales data
  • Prompt conversation & collaboration among learners
  • Take your marketing to the next level with our Shopify app
  • Assign courses to groups of learners across departments
  • Upload documents, presentations, images, videos & resources
  • Make courses available to learners on mobile devices
  • Translate your learning center into local languages
  • Schedule courses for learners to take in cohorts
  • Monitor learner progress & engagement data
  • Author quizzes on our platform & include them in courses
  • Create online courses using an intuitive course builder
  • Send automated email messages that encourage completion
  • Set user permissions, upload learners & manage groups
View All Features

Benefits

Non-technical users can effortlessly create modern training content

Seamlessly integrate training modules into existing product infrastructure

Use a single system to manage all of your internal and external training needs

Improve time-to-value for new users and increase your customer satisfaction score

Users enjoy access to training when and where it’s needed

Leverage third-party integrations with CRM and Marketing systems to streamline reporting