Northpass Pricing, Features, Reviews & Alternatives

Northpass

Learning that works for today's workforce.

4.8/5 (22 reviews)

Northpass overview

What is Northpass?

Northpass' online learning platform helps gig economy companies tackle business challenges around growth & scale.

Our intuitive authoring tools allow non-technical users to create modern training content and seamlessly integrate it into their existing product infrastructure, enabling users to access training when and where it's needed. Our platform is perfect for companies seeking a customizable learning solution to help acquire, deploy and retain a highly effective gig workforce.
www.northpass.com

Pricing

Pricing options
Free trial
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada, United Kingdom, Australia

Supported languages

English, French, Swedish, Spanish
Northpass screenshot: Learning experience on laptop and mobileNorthpass screenshot: Course cover pageNorthpass screenshot: Learning experienceNorthpass screenshot: Course builderNorthpass screenshot: Integrations

Northpass user reviews

Excellent
18

Very good
4

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  5.0
  4.4
  4.9
  4.8
Thomas (TC) R.

Great platform with unlimited possibilities

Used daily for 1-2 years
Reviewed 2020-11-18
Review Source: Capterra

Northpass has been incredible to work with from an administrative perspective. Not only do they make account management easy, but are there to support us with every obstacle we face. Anyone can quickly learn to build there own courses and there is an incredibly low barrier to entry. On top of the benefits from an Admin perspective, we LOVE how customizable Northpass is. We have deployed LMS solutions to over 150 clients and each of them has different requirements and requests for their academy. Northpass' liquid template-based construction allows us to provide as much, or as little, customization as any client needs and easily create hundreds of unique LMS platforms with minimal work on our end.

Pros
The biggest pros to Northpass relate to their incredibly straight-forward platform with incredible support. We had a unique need in requiring hundreds of LMS accounts for various clients, but I would recommend Northpass to anyone looking to deploy an individual LMS or deploy them at scale. In addition to a very intuitive platform that enables you to be building your own courses within minutes, the incredible support team at Northpass is there to help you at every turn. You might not need it often because of the great platform, but always great to have incredible support, if it is needed!

Cons
There aren't many drawbacks to utilizing Northpass, but they are a smaller/younger company than some of the other big players in the LMS space. Some might view this as a disadvantage since they have less native integrations with other platforms, but I'd argue that it's actually an advantage. Northpass truly treats each customer as if they're the most important and we've personally seen that you just don't get service like that form some of the 'bigger names' in the space.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Kaitlyn M.

The customer experience and support is what really makes this solution shine!

Used daily for 6-12 months
Reviewed 2018-03-14
Review Source: Capterra

Pros
The support and engagement from Northpass that we've received has been amazing. From our first interactions to where we are now 1 year later, the level of engagement from Northpass has not changed. They're incredibly responsive to questions and requests we have, ensuring we have the correct information, our devs receive the best resources to help with our build, and often keep us in the loop on upcoming features that will help with our instance. The basic UI is quite intuitive and user-friendly for both admins and learners.

Cons
This software will work well for certain businesses and their requirements. Our needs can sometimes be a bit more complex and so requires us to build out different (and sometimes more involved) integrations and developments to fit our audience. Even with our complexities, Northpass is very open about what they can help with, what is on the road map that could benefit our needs, and setting realistic expectations of what cannot be done, instead of empty promises.

Response from Northpass


Hey Kaitlyn,

Thanks for leaving a review and for your kind words on our experience and support! We strive to provide industry-leading experiences for our customers, so we¿re glad to hear that it makes our solution shine.

We appreciate you and the entire team at Shopify Plus giving us the feedback to help drive your training programs forward. We¿re looking forward to the continued collaboration.

Thanks again for taking time to share your thoughts on Northpass!

Best,
Peter

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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William S.

Great platform and very easy to set up and use.

Used daily for 2+ years
Reviewed 2021-02-18
Review Source: Capterra

My overall experience with Northpass has been very positive. The easy setup with our ATS has helped us reduce time to onboard, raise the quality of those being onboarded, and overall-save money.

Pros
This software is easy to impliment, easy to keep updated, and very easy to use.

Cons
I wish this software had more custimization capabilities and easier integration touchpoints.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Terri A.

Started with SchoolKeep

Reviewed 2015-10-01
Review Source: Software Advice

Pros
As SchoolKeep launched, the ability to speak to a 'live' person was great. All my questions were answered and my suggestions were addressed. I had many online learning platforms to choose for my business but decided to use SchoolKeep because of their customer service and their initial pricing model.

Cons
Changes in their pricing model. As a small business owner, their pricing model seemed to be one of nickel and diming. For example, in order to download students' emails, I had to upgrade to a paid plan. Their free plan was too limited and too restrictive for my business. I finally closed down my online school on SchoolKeep and decided to look elsewhere. My school's current platform offers many more services on a free plan than SchoolKeep ever did. To say the least, I was extremely disappointed. I don't see an ongoing support system for their instructors. Last time I checked, April 2015, their dedicated Facebook group had closed.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 5/10

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Lisa E.

5 Stars for User Experience!

Used daily for 2+ years
Reviewed 2021-01-14
Review Source: Capterra

Pros
Northpass is extremely User Friendly. We have a platform filled with gig workers all over the country and we rarely have any confusion because it is straightforward. Creating courses is extremely simple and Northpass is constantly implementing new features to make the process better. There are options to create a variety for your learners to enhance the education process and engagement.

Cons
There are not many aspects about the platform that I dislike. We did have to change over our system for a variety of reasons and create a whole new learners platform. This was not convenient but worth the efforts in the end.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Northpass pricing

Pricing options
Free trial
View Pricing Plans

Northpass pricing is based on Monthly Active Learners (MALs) and scales with your use of the platform.
Choose a plan that suits your current needs and then purchase extra users or upgrade to higher plans as your training initiatives expand.

Northpass features

Reporting/Analytics
Third Party Integrations
Training Management

API (628 other apps)
Activity Dashboard (588 other apps)
Alerts/Notifications (584 other apps)
Applicant Tracking (419 other apps)
Assessment Management (426 other apps)
Collaboration Tools (387 other apps)
Customizable Branding (387 other apps)
Data Import/Export (441 other apps)
Employee Database (512 other apps)
Employee Management (497 other apps)
Employee Profiles (411 other apps)
Mobile Access (477 other apps)
Performance Management (438 other apps)
Recruitment Management (429 other apps)
Reporting & Statistics (611 other apps)
Search/Filter (386 other apps)
Self Service Portal (804 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Additional information for Northpass

Key features of Northpass

  • Provide learners with assignments to complete & upload
  • Launch an online learning center using our website themes
  • Synchronize learning data with your contacts in Salesforce
  • Use our powerful HTML and CSS code editor for customizations
  • Gain visibility into course performance & outcomes
  • Export lists of learner, enrollment, and sales data
  • Prompt conversation & collaboration among learners
  • Take your marketing to the next level with our Shopify app
  • Assign courses to groups of learners across departments
  • Upload documents, presentations, images, videos & resources
  • Make courses available to learners on mobile devices
  • Translate your learning center into local languages
  • Schedule courses for learners to take in cohorts
  • Monitor learner progress & engagement data
  • Author quizzes on our platform & include them in courses
  • Create online courses using an intuitive course builder
  • Send automated email messages that encourage completion
  • Set user permissions, upload learners & manage groups
View All Features

Benefits

Non-technical users can effortlessly create modern training content

Seamlessly integrate training modules into existing product infrastructure

Use a single system to manage all of your internal and external training needs

Improve time-to-value for new users and increase your customer satisfaction score

Users enjoy access to training when and where it’s needed

Leverage third-party integrations with CRM and Marketing systems to streamline reporting