Centrical - 2026 Pricing, Features, Reviews & Alternatives

Centrical is a real-time performance management, microlearning, gamification, coaching and voice of the employee platform that inspires and personally guides frontline employee success and growth. Centrical was founded in 2013 and serves customers in 150 countries and in 40 different languages.

With offices in New York, London, Israel, and Melbourne, Centrical customers include leading multinational enterprises such as British Telecom, Coca-Cola, Microsoft, Teleperformance, Webhelp and more.

<b>Platform Differentiators:</b>

Engaged: Centrical keeps employees inspired to do great work, motivated to grow, and connected to their team and company by gamifying performance, driving continuous learning and recognizing and rewarding success.

Guided: Like a fitness tracker for work, Centrical brings out the best in every employee by providing clear goals, visibility into progress, and continuous personalized guidance and support to keep them performing at their best.

Personalized: Every part of our lives is personalized, and we have come to expect it. Centrical creates a personalized experience to meet the expectations of today’s employee.

Unified: We connect every part of the employee experience and make every moment actionable. Learning responds to performance, coaching responds to trends and employee feedback, and because of that, everything is better together.

<b>Enterprise Grade Security</b>

The Centrical application and database is hosted on AWS. Centrical uses AWS security, configuration management, logging, and deployment added-value services to facilitate a scalable, robust, configurable, and tightly secured environment. Multiple firewalls are deployed both externally and internally between all system components, The platform uses several monitoring and configuration services designed to ensure security. Incapsula WAF is used for blocking DDoS as well as other network threats. Dome9 security and audit service is used to monitor and audit access permissions using AWS firewall (permission sets). Stackify service is used to monitor application health and traffic patterns.

<b>Integrations</b>

Centrical is designed to integrate seamlessly with enterprise applications (CRM, POS, Telephony, VoC, etc.). Data ingestion is available via API, SFTP, and email. Rest API is available for real-time updates. SFTP and email are also available for data transfer.

With these integrations, customers can make the most of their Centrical investment by providing frontline employees and their managers a single performance and engagement hub that leverages all their operational data.