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ADP HR Assist Logo

All-in-one HR solution for small business owners

ADP HR Assist Reviews

Overall rating

4.6

/5

27

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.65/10

Reviews by rating

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Pros and cons

A great tool to utilize and save all the necessary files and administration documents under one roof. Maintaining the payroll and benefits program and easily accessible by everyone authorized.
This software has been around for a very long time. This software has a very impressive track record with multiple companies in various fields and ive been impressed with them.
User friendly, Good utilization for resources, Easy to Use - Background Check.
Nothing much everything is good. There is nothing which we can all as complain or problem.
Cons are sometimes the app doesn't load and has tech difficulty, but it's rare.
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27 reviews

Recommended

TA
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Travis A.

Law Practice, 11-50 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Makes Human Resources a breeze

Reviewed 10 months ago
Pros

Incredibly user friendly, have all I need at my fingertips.

Cons

Have had a few outages with it, but nothing too bad.

CM
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Camila M.

Information Technology and Services, 201-500 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Daily user!

Reviewed 2 years ago
Pros

I like that the platform allow us to centralize and view all informations related the job, the payments, life events and the time of work. It's really nice to have it in a easy way. The platform is really focoused in security too.

Cons

The features could be improve, for example, for payments we only can have it in pdf, it would be great have it in excel. I think that the views could be more personalized by the user.

sb
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stacey b.

Translation and Localization, 51-200 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great functionality and ease of use

Reviewed 2 years ago

I like using this for payroll entries.

Pros

I like that all resources are easy to access for employees

Cons

Sometimes i end up on the phone with support for a while when having to fix an error.

JJ
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Jasmina J.

Consumer Services, 11-50 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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AdP Assist

Reviewed 2 years ago
Pros

The features of this software are impactful, because it allows the users to gain access to view things they need and get assistance where they may need it as well.

Cons

I feel that there are no missing elements to this software.

DA
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Daimyo A.

Accounting, 201-500 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Simple and easy to use

Reviewed 2 years ago

An overall simple experience that does not overcomplicate an employee's everyday process.

Pros

Easy for employee to use so that they can understand Pay, organizational charts and other features.

Cons

The system can be somewhat slow when logging in.

RM
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Rashunda M.

Education Management, 5,001-10,000 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Reliable platform

Reviewed 2 years ago
Pros

I like that they platform is from a reliable violent. I have used Thai other payroll management systems and this product is just as user friendly.

Cons

I feel we can add a way to integrate video chatting with the platform

MY
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Marta Y.

E-Learning, 51-200 employees

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

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Interface lacking

Reviewed 3 years ago
Pros

Allows for everything to be in one place

Cons

Difficult interface, glitchy, hard to set-up

KE
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Katie E.

Broadcast Media, 201-500 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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ADP is the ABCs of payroll and HR management

Reviewed 3 years ago
Pros

It's easier than finding my HR department to ask questions (like time off balances) ... pay breakout, etc.

Cons

Cons are sometimes the app doesn't load and has tech difficulty, but it's rare.

LD
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Lisa D.

Electrical/Electronic Manufacturing, 11-50 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Great HRIS Platform

Reviewed 3 years ago

Huge benefits to the organization, from document building, storage and communication, to overall organization of employee information.

Pros

ADP is quick and easy to use/set up and offers everything you need to manage HR in one convenient place.

Cons

Nothing negative to say about ADP and/or any of their products.

JW
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Jason W.

Food Production, 1-10 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great all round management System

Reviewed 3 years ago
Pros

What I like most about this software is that all your information is stored in one place. You don’t have to be looking around or calling anyone to find your information.

Cons

I believe sometimes it takes a while for you to get in touch with customer support, other than that it’s a fantastic software.

DD
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Doris D.

Marketing and Advertising, 51-200 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great HR Platform

Reviewed 3 years ago

ADP is easy and quick and has all of your benefit and pay accessible anytime you need.

Pros

You have all your HR needs in one spot! You have your pay, benefits and retirement account information in one spot!

Cons

Not much to dislike so far, easy to use and always accessible to view all your benefits and pay. Recommend!

NS
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Nikita S.

Computer & Network Security, 10,001+ employees

Used other for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Single point storage of salary related data

Reviewed 3 years ago

Salary payouts, costing, issue for Form 16 all are resolved with this.

Pros

All salary related data are found in one place no need for any assistance from any person. Just login and all information whether pay slip, tax information ,declaration, reimbursements etc all found by just a click.

Cons

Customer support services is not that good, other than that the software is too good and I suggest that a company can trust this.

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Robert J. M.

Commercial Real Estate, 51-200 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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HR in a Box

Reviewed 6 years ago
Pros

Easy to navigate FInding Checks, PTO Balance etc is simple

Cons

Newest UI is cumbersome and requires some getting used to

DD
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Dana D.

Human Resources, 11-50 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

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Needs more features that small business can use

Reviewed 6 years ago
Pros

HR assist has great forms if you are looking for a template such as manuals, termination, offer letter.

Cons

Need more support for small businesses. Would like a cloud platform to keep each employees file of papers, etc in that can be supported by HR assist. Would like specific information on compliancy for the state we are in, via email, updates in the platform.

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Chasity C.

Oil & Energy, 51-200 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Easy

Reviewed 6 years ago
Pros

What I like most is all you have to do is enter the data, the rest is done for you.

Cons

Cons are it could use some more features.

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Verified reviewer

Construction, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Another Great ADP Product

Reviewed 6 years ago

I used it on an almost daily basis whether updating our handbook or job descriptions. I also used it to ensure that we were compliant on all critical issues.

Pros

I love that I can complete so many tasks in one place. There are so many rules and regulations when it comes to HR reporting and compliance and this software really helps keep you on track and organized.

Cons

It takes awhile to get use to the software and learn to navigate your way around but once you get use to everything it makes reporting so much easier.

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Verified reviewer

Accounting, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Concept!

Reviewed 6 years ago
Pros

ADP Assist (which I believe was ADP Workforce) helps with HR operations. It has a lot of information for an HR professional to assist with things such as FMLA, policies, keeping track of new hire paperwork, job descriptions. They have a feature called the HR Help Desk where you can ask for assistance with many HR related issues. This is a great feature because so many laws change and you want to have someone on your side in case you have an urgent question.

Cons

It does take a little learning to navigate ADP but once you do, its a wonderful tool!

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Verified reviewer

Staffing and Recruiting, 201-500 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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A great tool from ADP

Reviewed 6 years ago

Excellent

Pros

A great tool to utilize and save all the necessary files and administration documents under one roof. Maintaining the payroll and benefits program and easily accessible by everyone authorized.

Cons

When it comes to ADP and their products nothing much to complain about.

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Verified reviewer

Human Resources, 201-500 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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ADP HR Assist - Review

Reviewed 6 years ago

I will recommend this for Background, as it very helpful.

Pros

This software is very helpful to complete background verification smoothly

Cons

The process can be more simpler, and fast

AJ
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Aaditya J.

Staffing and Recruiting, 11-50 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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ADP Reveiw

Reviewed 6 years ago
Pros

This software service is great for a total background verification of a candidate

Cons

nothing much , every thing is great about this software

ss
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shamroz s.

Staffing and Recruiting, 11-50 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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ADP Review

Reviewed 6 years ago

Awesome BGC software.

Pros

It is a great help to verify the candidate and all the information the candidate has provided. it helps a lot to get genuine candidates for organization.

Cons

Nothing much everything is good. there is nothing which we can all as complain or problem.

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Verified reviewer

Staffing and Recruiting, 201-500 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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HR Assist review

Reviewed 6 years ago
Pros

it is very effective easy to use easy to handle

Cons

No any problem to handle does not find any problem

KC
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Kamara C.

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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I have a great experience with ADP.

Reviewed 6 years ago

ADP offer lots of incentives to their customers to help build their company. I like that it helps build a better group of trust with the client and customer.

Pros

It has all my paystubs I need for the past to the present store on this software any time I need them.

Cons

I have not had any problems as of yet as with this software, long as I submit my payroll on time I get paid on time.

LB
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Lakesha B.

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Sweet! You cant go wrong with this software!

Reviewed 6 years ago
Pros

This software has been around for a very long time. This software has a very impressive track record with multiple companies in various fields and ive been impressed with them .

Cons

Ive been impressed with them so I have not had bad to say abiut them Ive been using them for years and it is very user friendly

TB
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Tim B.

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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A great all around tool for payroll, HR, and administrative duties

Reviewed 7 years ago
Pros

Another ADP program which will give you peace of mind knowing that they have your back if anything goes wrong or if you need help figuring anything out. This program keeps all of your payroll, HR management, benefits, and other important files all in one easy to use place that everyone can access no matter where they are or what time zone they are working from. Being able to collaborate with timekeepers from across the country on different processes is vital and an amazing part of this program.

Cons

The customer support can be a little tricky to get in touch with if you don't have a dedicated representative who knows your company and is there to assist. It's a little more expensive than we wish it was, but what do you expect when you get one of the best payroll companies in the business who has been around and proven themselves.