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isolved
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Human capital management solution
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isolved - 2026 Pricing, Features, Reviews & Alternatives


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Last updated: February 2026
isolved overview
What is isolved?
isolved is a payroll solution offering key features such as payroll management, tax compliance, payroll reporting, W-2 preparation, and direct deposit, among others.
Key benefits of using isolved
Who uses isolved?
Reviews for isolved come from a wide variety of industries, including Hospital & Health Care (7% of reviewers), Accounting (6%), and Medical Practice (4%). The most frequent use case for isolved cited by reviewers is payroll (72% of reviewers).
Starting price
Alternatives
with better value for money
Pros & Cons
Navigation
Availability
Onboarding
Reliability
Customization
Layout
isolved’s user interface
isolved pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
3.8
Features
3.9
Ease of use
3.9
Customer support
3.7
Reviews sentiment
What do users say about isolved?
Reviewers indicate isolved streamlines payroll, HR, and benefits processes, making daily tasks more efficient and centralizing employee information. They appreciate the variety of built-in reports, customizable options, and the ability for employees to access pay stubs, time off, and HR documents online. Many find the platform user-friendly after an initial learning curve, with training resources and ongoing updates supporting adoption.
Users report challenges with customer support, frequent bugs, and a complex password system that slows access. They say report customization can be confusing, the mobile experience is limited, and some interface elements are outdated or unintuitive.
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Who uses isolved?
Based on 639 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
isolved's key features
GetApp's analysis of 99 verified user reviews collected between August 2021 and January 2025 identifies isolved's most critical features and summarizes user sentiment about those features.
Reviewers appreciate isolved's Payroll Management capabilities for its ease of use and accuracy. They report it simplifies payroll processing, including special payrolls and adjustments. Users highlight the seamless integration with timekeeping and the ability to quickly add or terminate employees. They find customer service responsive and helpful. However, some mention occasional glitches with time punches and navigating through employee data can be time-consuming. Of the 35 isolved users who gave detailed accounts of their use of Payroll Management, 100% rated this feature as important or highly important.

Dianne V.
HR Manager
Tina P.
HR and Administrative Manager
Users report that isolved's Tax Compliance capabilities save them significant time and hassle. They appreciate that the system handles all tax filings and keeps them compliant with changing laws. Reviewers indicate that taxes are always paid on time, and they value the minimal follow-up required. However, some users mention slow response times from the tax department and occasional filing issues. Of the 29 isolved users who gave detailed accounts of their use of Tax Compliance, 100% rated this feature as important or highly important.
See related user reviews
Mischele P.
Accounting Department Manager
Lisa C.
HR Admin Asst
Reviewers highlight isolved's Payroll Reporting capabilities for providing a wide variety of preformatted and customizable reports. They find the reports valuable for financial accuracy and appreciate the ability to access all necessary data in one place. Users mention that while the reports are generally easy to run, creating custom reports can be challenging for those with limited computer knowledge. Some users also note issues with system updates affecting report pulling. Of the 28 isolved users who gave detailed accounts of their use of Payroll Reporting, 96% rated this feature as important or highly important.
See related user reviews
Sofia C.
Accounting Manager
Deanna J.
HR Generalist
Users report that isolved's W-2 Preparation capabilities make year-end processes smooth and efficient. They appreciate the quick receipt of W-2 forms and the option for employees to receive electronic copies. Reviewers find the process accurate and easy to use, with the ability to reprint forms as needed. They also value the seamless integration with payroll processing and the support provided by isolved in ensuring compliance. Of the 27 isolved users who gave detailed accounts of their use of W-2 Preparation, 96% rated this feature as important or highly important.
See related user reviews
Amy B.
Executive director
Vinita F.
RN-Administrator
Reviewers appreciate isolved's Direct Deposit capabilities for its ease of setup and use. They highlight the ability for employees to manage their own direct deposit information and the convenience of paperless payroll. Users report that direct deposits are always accurate and timely, reducing the risk of lost or stolen checks. However, some mention that the system could be more user-friendly and clear in certain aspects. Of the 43 isolved users who gave detailed accounts of their use of Direct Deposit, 95% rated this feature as important or highly important.
See related user reviews
Victoria L.
Implementation Manager
Jonathan D.
HR Support
All isolved features
Features rating:
isolved alternatives
isolved pricing
Value for money rating:
Starting from
No pricing info
User opinions about isolved price and value
Value for money rating:
To see what individual users think of isolved's price and value, check out the review snippets below.
Katrina A.
Firm Administrator
Rebecca A.
CFO
isolved integrations (54)
Integrations rated by users
We looked at 639 user reviews to identify which products are mentioned as isolved integrations and how users feel about them.
Integration rating: 3.6 (5)
“It should flow over to iSolved for Employee Benefit Enrollment. Too many steps and should be easier on the admn side.”
“Benefits integration is a time saver and also produces more accurate and timely enrollments.”
“Reduction of manually maintaining health premiums in multiple applications.”
Denise N.
Human Resources Manager
Integration rating: 5.0 (4)
“Employee Navigator gives us the flexibility to work with all benefit providers as a smaller company. ”
Maureen P.
Human Resources Director
Integration rating: 4.0 (1)
“I'm sure this is important to many individuals, myself included, but doesn't resonate with employers as an overall system offering.”
Jennifer P.
Product Manager
Integration rating: 4.0 (1)
“The isolved organizational chart linked to the people analytics feature works well.”
Jennifer P.
Product Manager
Integration rating: 3.0 (1)
“Employers tend to see this as a gateway to get employees stuck in a paycheck advancement loop.”
Jennifer P.
Product Manager
Integration rating: 4.0 (1)
“Reduction of manually maintaining health premiums in multiple applications.”
Jennifer P.
Product Manager
Integration rating: 5.0 (1)
Integration rating: 4.0 (1)
Integration rating: 2.0 (1)
Integration rating: 5.0 (1)
Integration rating: 4.0 (1)
isolved customer support
What do users say about isolved customer support?
Customer support rating:
We analyzed 167 verified user reviews to identify positive and negative aspects of isolved customer support.
A fair number of users find customer support responsive, knowledgeable, and helpful with timely answers for payroll and benefits.
Multiple users appreciate the implementation team's guidance and the availability of live phone support for resolving issues quickly.
A number of users report long wait times and difficulty reaching customer service, sometimes waiting up to 45 minutes or more.
Certain users mention inconsistent support quality, lack of dedicated reps, and insufficient expertise or follow-up from the support team.
Support options
Training options
To see what individual users say about isolved's customer support, check out the review snippets below.
“The customer service is more convenient than that of other services I have used in my position, and it's critical that I receive timely answers for payroll and benefits. ”
Lori P.
Director of Finance
“Their customer support is excellent! If I ever need help with settings or other issues, I can get phone support and solve the problem while I am on the phone. ”
John K.
“The ticket submission interface is atrocious; for the most part the support staff doesn't dive into the problem, let alone the solution. ”
Suzanna T.
Director of Training andProduct
isolved FAQs
isolved has the following pricing plans:
Pricing model: Subscription
These products have better value for money
Q. What is isolved used for?
isolved is a comprehensive human capital management platform that consolidates human resources, payroll, benefits administration, workforce management, and talent acquisition into a unified system. The platform provides a single source of truth for workforce data throughout the employee lifecycle. It serves organizations of all sizes and industries such as healthcare, hospitality, manufacturing, financial services, and professional business services. Its connected architecture aligns organizational requirements with employee expectations and supports enhanced operational productivity and more informed decision-making. The HR and payroll module centralizes employee records and automates workflows to reduce administrative burdens. Compliance tools cover federal, state, and local regulations including the Affordable Care Act, Family and Medical Leave Act, and Equal Employment Opportunity requirements with automated alerts for upcoming deadlines. Time and attendance features enable real-time tracking of employee hours through mobile and web interfaces while workforce management offers advanced scheduling, labor forecasting, and absence tracking. isolved's talent acquisition suite integrates applicant tracking, onboarding workflows, and development tools to accelerate recruitment and assimilation processes. Customizable reporting dashboards and predictive analytics deliver actionable workforce insights while an adaptive employee portal supports access to pay information, benefits selection, and schedule management. Integration capabilities are enabled through a full REST API architecture that supports connections with third-party applications and systems. An isolved marketplace offers pre-built integrations to extend platform functionality with complementary solutions. The API framework facilitates custom integrations for organizations with specific technical requirements while maintaining secure data exchange protocols. This integration ecosystem ensures that isolved People Cloud remains the authoritative system of record for workforce data and fosters a consistent employee experience across varied technology environments.
Q. Who are the typical users of isolved?
isolved has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does isolved support?
isolved supports the following languages:
English
Q. Does isolved support mobile devices?
isolved supports the following devices:
Android, iPad, iPhone
Q. Does isolved offer an API?
Yes, isolved has an API available for use.
Q. What other apps does isolved integrate with?
isolved integrates with the following applications:
Ease, Timeco, Instant Pay, Skillsoft, 321Forms, Rain, EverythingBenefits, FinFit, MedBridge, CareerPlug, Celayix, Acadia, Efficient Hire, OnShift, Attendance on Demand, OrgChart, Speakap, DailyPay, Human Interest, Employee Navigator, SaveDay, Transaction Pro, TurboTax Business, QuickBooks Online, Workable, Apploi, AbsenceSoft, SynergySuite, Relias, WellSky Personal Care
Q. What level of support does isolved offer?
isolved offers the following support options:
Email/Help Desk, Knowledge Base, FAQs/Forum, Phone Support, Chat




























