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isolved Logo

Human capital management solution

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isolved - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: February 2026

isolved overview

What is isolved?

isolved is a payroll solution offering key features such as payroll management, tax compliance, payroll reporting, W-2 preparation, and direct deposit, among others.

Key benefits of using isolved

  • Comprehensive, scalable and adaptive HCM solution that enables a positive employee experience, while delivering strategic workforce engagement, collaboration and compliance.
  • Eliminate errors, redundancies and inefficiencies with an intelligently connected platform that automates broad and deep to deliver a “single source of truth” and accelerate results. <br/><li> Enable people to achieve goals through a transformational employee experience that fosters a collaborative and purposeful culture, increases productivity, and leads to sustained and profitable growth. <br/><li> Empower employees to grow and hone skills, with feedback and communication that keeps them informed, increasing satisfaction and boosting performance throughout the career journey.

  • Who uses isolved?

    Reviews for isolved come from a wide variety of industries, including Hospital & Health Care (7% of reviewers), Accounting (6%), and Medical Practice (4%). The most frequent use case for isolved cited by reviewers is payroll (72% of reviewers).

    Starting price

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    Pros & Cons

    Navigation

    Availability

    Onboarding

    Reliability

    Customization

    Layout

    isolved’s user interface

    Ease of use rating:

    isolved pros, cons and reviews insights

    To determine these pros and cons insights, we analyzed responses from 

    Overall rating

    Reviews sentiment

     
     
     
    1-2(89)
    3-4(282)
    5(268)

    What do users say about isolved?

    Reviewers indicate isolved streamlines payroll, HR, and benefits processes, making daily tasks more efficient and centralizing employee information. They appreciate the variety of built-in reports, customizable options, and the ability for employees to access pay stubs, time off, and HR documents online. Many find the platform user-friendly after an initial learning curve, with training resources and ongoing updates supporting adoption.

    Users report challenges with customer support, frequent bugs, and a complex password system that slows access. They say report customization can be confusing, the mobile experience is limited, and some interface elements are outdated or unintuitive.

    Select to learn more


    Who uses isolved?

    Based on 639 verified user reviews.

    Company size

    Small Businesses

    Enterprises

    Midsize Businesses

    Top industries

    Hospital & Health Care
    Accounting
    Human Resources
    Medical Practice
    Others

    Use cases

    Payroll
    Human Resources
    Direct Deposit Payroll
    Time Clock
    Benefits Administration

    isolved's key features

    GetApp's analysis of 99 verified user reviews collected between August 2021 and January 2025 identifies isolved's most critical features and summarizes user sentiment about those features.

    Payroll management

    Reviewers appreciate isolved's Payroll Management capabilities for its ease of use and accuracy. They report it simplifies payroll processing, including special payrolls and adjustments. Users highlight the seamless integration with timekeeping and the ability to quickly add or terminate employees. They find customer service responsive and helpful. However, some mention occasional glitches with time punches and navigating through employee data can be time-consuming. Of the 35 isolved users who gave detailed accounts of their use of Payroll Management, 100% rated this feature as important or highly important.

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    “ It provides a seamless process for completing our payroll on a bi-weekly basis. We can select special payrolls, review current payrolls, and address special circumstances as needed.”
    Verified reviewer profile picture

    Dianne V.

    HR Manager

    “Once I fully learned how to make adjustments, this payroll is time saving and accurate. I can call while doing payroll, on a deadline, and get help immediately if I have an issue.”
    TP

    Tina P.

    HR and Administrative Manager


    Tax compliance

    Users report that isolved's Tax Compliance capabilities save them significant time and hassle. They appreciate that the system handles all tax filings and keeps them compliant with changing laws. Reviewers indicate that taxes are always paid on time, and they value the minimal follow-up required. However, some users mention slow response times from the tax department and occasional filing issues. Of the 29 isolved users who gave detailed accounts of their use of Tax Compliance, 100% rated this feature as important or highly important.

    See related user reviews

    “I have not had to file or worry about taxes since we started with iSolved. This has saved me a lot of time and hassle. They take care of everything.”
    MP

    Mischele P.

    Accounting Department Manager

    “Isolved doing the taxes for us take a burden from our shoulders, they keep up with changes and laws”
    LC

    Lisa C.

    HR Admin Asst


    Payroll reporting

    Reviewers highlight isolved's Payroll Reporting capabilities for providing a wide variety of preformatted and customizable reports. They find the reports valuable for financial accuracy and appreciate the ability to access all necessary data in one place. Users mention that while the reports are generally easy to run, creating custom reports can be challenging for those with limited computer knowledge. Some users also note issues with system updates affecting report pulling. Of the 28 isolved users who gave detailed accounts of their use of Payroll Reporting, 96% rated this feature as important or highly important.

    See related user reviews

    “It is very easy to pull the existing reports. Sometimes it is a little troublesome to get in the report writer to create or customize a report. It is not easy to do for someone with limited knowledge of computers, I am fluent in several software, and it still took me about 3 hours to prepare a report related to our 403B deductions to show exactly what I needed. But... once that report was set, i get to use it all the time now!”
    SC

    Sofia C.

    Accounting Manager

    “Preformatted reports (Client Reports) are valuable and provide almost all the info we need on a weekly/biweekly basis.”
    DJ

    Deanna J.

    HR Generalist


    W-2 preparation

    Users report that isolved's W-2 Preparation capabilities make year-end processes smooth and efficient. They appreciate the quick receipt of W-2 forms and the option for employees to receive electronic copies. Reviewers find the process accurate and easy to use, with the ability to reprint forms as needed. They also value the seamless integration with payroll processing and the support provided by isolved in ensuring compliance. Of the 27 isolved users who gave detailed accounts of their use of W-2 Preparation, 96% rated this feature as important or highly important.

    See related user reviews

    “There is a very quick receipt of W-2 forms after the final year end payroll.”
    AB

    Amy B.

    Executive director

    “You can view your W2 at anytime through your login”
    VF

    Vinita F.

    RN-Administrator


    Direct deposit

    Reviewers appreciate isolved's Direct Deposit capabilities for its ease of setup and use. They highlight the ability for employees to manage their own direct deposit information and the convenience of paperless payroll. Users report that direct deposits are always accurate and timely, reducing the risk of lost or stolen checks. However, some mention that the system could be more user-friendly and clear in certain aspects. Of the 43 isolved users who gave detailed accounts of their use of Direct Deposit, 95% rated this feature as important or highly important.

    See related user reviews

    “Everyone needs this and the ESS ability for employees to edit or add DD is great. ”
    VL

    Victoria L.

    Implementation Manager

    “Direct Deposit is important because it helps our employees get paid on time and accurately. ”
    JD

    Jonathan D.

    HR Support


    All isolved features

    Features rating:

    Expense tracking
    HIPAA compliant
    Mobile app
    Data import/export
    Overtime calculation
    Provider management
    Punch card
    Reimbursement management
    Reporting & statistics
    Audit trail
    Time & expense tracking
    Workflow management
    Time off requests
    ACA reporting
    Online time tracking
    Employee portal
    Online time clock
    Employee profiles
    Employee database
    Benefits dashboard
    Health insurance administration
    Employee benefits administration
    Vacation/Leave tracking
    Timesheet management
    Onboarding
    Self service portal
    Clock in/out
    Employee onboarding
    Employee management
    Access controls/permissions
    Real-Time updates
    Sick leave tracking
    Employee time tracking
    Reporting/Analytics
    API
    Billing & invoicing
    Applicant tracking
    Training management
    Online benefits enrollment
    Performance review management
    Benefits management
    Wage garnishment
    Mobile access
    Time off management
    Attendance tracking
    Time tracking
    Recognition tracking
    Check printing
    Predictive analytics
    Peer-to-Peer recognition
    Deduction management
    Customizable reports
    Recruitment management
    HSA/FSA administration
    Third-Party integrations
    Goal setting/tracking
    COBRA administration
    Employee engagement
    Task management
    Employee scheduling
    Biometric recognition
    Learning management
    Performance management
    Offboarding
    Multi-State
    FMLA administration
    360 degree feedback
    Web-based deployment
    Single sign on
    Availability management
    Shift swapping
    Shift scheduling
    Shift management
    Background screening
    Search/Filter
    Schedule distribution
    Role-Based permissions
    Benchmarking
    Benefits administration outsourcing
    Reminders
    Billable & non-billable hours
    Budget management
    Calendar management
    Candidate management
    Real-Time reporting
    Real-Time notifications
    Real-Time data
    Real-Time analytics
    Question library
    Disability insurance administration
    Action management
    Visual analytics
    Activity dashboard
    Activity tracking
    Alerts/Notifications
    Timer
    Time tracking by project
    Time tracking by client
    Approval process control
    Approval workflow
    Assessment management
    Attendance management
    Automated scheduling
    Tests/Assessments
    Task progress tracking
    Automatic time capture
    Talent management
    Talent acquisition
    Surveys & feedback
    Summary Reports
    Succession planning
    Skills tracking
    Mobile alerts
    Document management
    Messaging
    Market data analysis
    Life insurance administration
    Leave tracking
    Document storage
    Learning & development
    Labor management
    Labor forecasting
    Labor cost reporting
    Individual development plans
    Electronic forms
    Employee recognition
    Employee reward programs
    Employee self service
    Goal management
    Gamification
    Forecasting
    For accountants
    Engagement tracking
    Feedback management
    Career development
    Pulse surveys
    Chat/Messaging
    Project tracking
    Project time tracking
    Progress tracking
    Commenting/Notes
    Communication management
    Performance metrics
    Compensation management
    Performance appraisal
    Compensation plan modeling
    Competency management
    Orientation workflow management
    Compliance management
    Compliance tracking
    Configurable workflow
    Customizable questions
    Customizable templates
    Negative feedback management
    Dashboard
    Multi-Location
    Monitoring

    isolved alternatives

    isolved logo

    Starting from

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    Free version
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    visit website

    Starting from

    3

    Per month

    Free trial
    Free version
    Ease of Use
    Features
    Value for Money
    Customer Support

    isolved pricing

    Value for money rating:

    Starting from

    Empty state illustration for "No pricing info"

    No pricing info

    Pricing details
    Subscription
    Free trial
    Free plan
    Pricing range

    User opinions about isolved price and value

    Value for money rating:

    To see what individual users think of isolved's price and value, check out the review snippets below.

    “The customization and ability to make their software work for me is the best part of this. They are super responsive to issues I have and the cost is excellent.”
    KA

    Katrina A.

    Firm Administrator

    “I love that this software is constantly being developed to offer greater benefits to organizations. I am looking forward to the improved scheduling features.”
    RA

    Rebecca A.

    CFO

    isolved integrations (54)

    Integrations rated by users

    We looked at 639 user reviews to identify which products are mentioned as isolved integrations and how users feel about them.

    Integration rating: 3.6 (5)

    It should flow over to iSolved for Employee Benefit Enrollment. Too many steps and should be easier on the admn side.

    Benefits integration is a time saver and also produces more accurate and timely enrollments.

    Reduction of manually maintaining health premiums in multiple applications.

    DN

    Denise N.

    Human Resources Manager

    1/3

    Integration rating: 5.0 (4)

    Employee Navigator gives us the flexibility to work with all benefit providers as a smaller company.

    MP

    Maureen P.

    Human Resources Director

    TurboTax Business logo
    TurboTax Business

    Integration rating: 4.0 (1)

    I'm sure this is important to many individuals, myself included, but doesn't resonate with employers as an overall system offering.

    JP

    Jennifer P.

    Product Manager

    OrgChart logo
    OrgChart

    Integration rating: 4.0 (1)

    The isolved organizational chart linked to the people analytics feature works well.

    JP

    Jennifer P.

    Product Manager

    FinFit logo
    FinFit

    Integration rating: 3.0 (1)

    Employers tend to see this as a gateway to get employees stuck in a paycheck advancement loop.

    JP

    Jennifer P.

    Product Manager

    Ease logo
    Ease

    Integration rating: 4.0 (1)

    Reduction of manually maintaining health premiums in multiple applications.

    JP

    Jennifer P.

    Product Manager

    Integration rating: 5.0 (1)

    Integration rating: 4.0 (1)

    OnShift logo
    OnShift

    Integration rating: 2.0 (1)

    Integration rating: 5.0 (1)

    Integration rating: 4.0 (1)

    isolved customer support

    What do users say about isolved customer support?

    Customer support rating:

    We analyzed 167 verified user reviews to identify positive and negative aspects of isolved customer support.

    A fair number of users find customer support responsive, knowledgeable, and helpful with timely answers for payroll and benefits.

    Multiple users appreciate the implementation team's guidance and the availability of live phone support for resolving issues quickly.

    A number of users report long wait times and difficulty reaching customer service, sometimes waiting up to 45 minutes or more.

    Certain users mention inconsistent support quality, lack of dedicated reps, and insufficient expertise or follow-up from the support team.

    Support options

    Email/help desk
    Knowledge base
    Faqs/forum
    Phone support
    Chat

    Training options

    Videos
    Documentation

    To see what individual users say about isolved's customer support, check out the review snippets below.

    “The customer service is more convenient than that of other services I have used in my position, and it's critical that I receive timely answers for payroll and benefits. ”

    LP

    Lori P.

    Director of Finance

    “Their customer support is excellent! If I ever need help with settings or other issues, I can get phone support and solve the problem while I am on the phone. ”

    JK

    John K.

    “The ticket submission interface is atrocious; for the most part the support staff doesn't dive into the problem, let alone the solution. ”

    ST

    Suzanna T.

    Director of Training andProduct

    isolved FAQs

    Q. What type of pricing plans does isolved offer?

    isolved has the following pricing plans:
    Pricing model: Subscription

    These products have better value for money


    Q. What is isolved used for?

    isolved is a comprehensive human capital management platform that consolidates human resources, payroll, benefits administration, workforce management, and talent acquisition into a unified system. The platform provides a single source of truth for workforce data throughout the employee lifecycle. It serves organizations of all sizes and industries such as healthcare, hospitality, manufacturing, financial services, and professional business services. Its connected architecture aligns organizational requirements with employee expectations and supports enhanced operational productivity and more informed decision-making. The HR and payroll module centralizes employee records and automates workflows to reduce administrative burdens. Compliance tools cover federal, state, and local regulations including the Affordable Care Act, Family and Medical Leave Act, and Equal Employment Opportunity requirements with automated alerts for upcoming deadlines. Time and attendance features enable real-time tracking of employee hours through mobile and web interfaces while workforce management offers advanced scheduling, labor forecasting, and absence tracking. isolved's talent acquisition suite integrates applicant tracking, onboarding workflows, and development tools to accelerate recruitment and assimilation processes. Customizable reporting dashboards and predictive analytics deliver actionable workforce insights while an adaptive employee portal supports access to pay information, benefits selection, and schedule management. Integration capabilities are enabled through a full REST API architecture that supports connections with third-party applications and systems. An isolved marketplace offers pre-built integrations to extend platform functionality with complementary solutions. The API framework facilitates custom integrations for organizations with specific technical requirements while maintaining secure data exchange protocols. This integration ecosystem ensures that isolved People Cloud remains the authoritative system of record for workforce data and fosters a consistent employee experience across varied technology environments.


    Q. Who are the typical users of isolved?

    isolved has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


    Q. What languages does isolved support?

    isolved supports the following languages:
    English


    Q. Does isolved support mobile devices?

    isolved supports the following devices:
    Android, iPad, iPhone


    Q. Does isolved offer an API?

    Yes, isolved has an API available for use.


    Q. What other apps does isolved integrate with?

    isolved integrates with the following applications:
    Ease, Timeco, Instant Pay, Skillsoft, 321Forms, Rain, EverythingBenefits, FinFit, MedBridge, CareerPlug, Celayix, Acadia, Efficient Hire, OnShift, Attendance on Demand, OrgChart, Speakap, DailyPay, Human Interest, Employee Navigator, SaveDay, Transaction Pro, TurboTax Business, QuickBooks Online, Workable, Apploi, AbsenceSoft, SynergySuite, Relias, WellSky Personal Care


    Q. What level of support does isolved offer?

    isolved offers the following support options:
    Email/Help Desk, Knowledge Base, FAQs/Forum, Phone Support, Chat

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