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Recruiterflow

Candidate tracking & CRM for recruiting & staffing agencies.

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(4)

Recruiterflow Reviews

Overall rating

4.7

/5

199

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.36/10

Reviews by rating

Pros and cons

It was a good experience like i stated the customer service was always great they were always willing to help and sometimes we really miss that with our new ats.
System is easy to use, very intuitive; great support during implementation, and excellent responsiveness when we have had questions since implementation.
RecruiterFlow's greatest asset is their responsive support team. They are clearly working hard to develop a useful product in a somewhat crowded marketplace.
If you don't save the job on that particular screen, all that information will be lost (even though every other aspect of the job set up does not work this way).
There were no features that would be considered "Cons" of this ATS.
Enterprises need more interrogations and offer management is missing. The software can be hard to understand at first but when you get used to it you adapt to the interface real quick.
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199 reviews

Recommended

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Alexis A.

Owner

Human Resources, 1-10 employees

Review source

Overall Rating

Good bang for your buck

Reviewed a year ago

Transcript

Alexis: Hi, I'm Alexis. I am a business owner of a boutique recruitment firm. I am giving five stars...

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Mark S.

Staffing and Recruiting, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great ATS, Great Service!

Reviewed 4 years ago

Cannot say enough good things about the team at RF! They are responsive, kind and witty. Their passion to put oout a best in class product was evident from our first call to their last upgrade. I have been extremely impressed with their level of customer service and ability to be proactive partners in solving oour recruiting needs. They listen to hear the problem and are thoughtful in delivering an upgrade that will benefit all their users. We looked at a number of ATS's, but they had so many features at such a great price, they were the obvious choice.

Pros

Customizable modern approach to recruiting in the real world! From uploading candidate info and reaching out in e-mail to tracking campaign success and engaging with potential candidates, RF does it all! With an intuitive approach to design, the platform is easy to navigate and effective to use. Highly recommend to small or large firms.

Cons

The software is constantly evolving to be more user-friendly.

Vendor response

Thanks a ton Mark! You made our day :)

CC
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Claudia C.

Human Resources, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Flexible and Easy to Adapt

Reviewed 2 years ago

Very strong customer support and good feature development. Solid product for recruiting and managing

Pros

I love all the customizable fields. The ease of the product to use. A lot of common sense and end user in mind. I have entry level business people using it and they adapted quickly. No real training required.

Cons

Future iterations would be to have that data backend up and the values edited and auto changed with the edits in the fields. Specific Note tagging or classification would be good then all just going in the general population of notes. (i.e. pre-close notes or references or activity updates etc)

AR
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Verified reviewer

Human Resources, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

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What happened ?

Reviewed 2 years ago

See above

Pros

Promoting & Job Posting features see above

Cons

Their support completely sucks. It didn't used to be this way. The software is way too glitchy and they refuse to take accountability for it and they blame the customer. I had such a good start and what i thought rapport with them...well now I see them for what they are. I would strongly advise you to find a more established software. We are already looking for another vendor.

AW
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Anthony W.

Staffing and Recruiting, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Review from Cogs

Reviewed 3 months ago
Pros

Super easy to use and effective. Very user friendly

Cons

I can't think of any major pain points. Well done !

GS
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Greg S.

Marketing and Advertising, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great customer service and a great product!

Reviewed 3 years ago

Overall experience is fantsatic - always quick to respond, helpful, and makes life a lot easier. I've used Recruiterflow both as an internal recruiter and external third party recruiter and it's helped in both areas.

Pros

I love the user friendliness and effectivity of Recruiterflow - they are always looking for ways to improve the software and the automation of it makes my job a lot easier.

Cons

I think the career page could be enhanced some but overall still pretty good.

OG
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Olivier G.

Information Technology and Services, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Recruiterflow for ICT Recruitment Agency

Reviewed 2 years ago

Kudos to the support team of Recruiterflow: fast, accurate, very friendly, always 'on'. Greatly improved efficiency and productivity of our teams.

Pros

Ease of use (modern UX/UI): saves us time and money Excellent support ! Evolving functionalities Ease of integration in our business processes

Cons

Automatic update of candidate profiles based on their changing LI profiles Limited possibilities to tailor the jobsite to our needs Business problems solved Benefits

PV
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Paul V.

Financial Services, 501-1,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Feature rich offering that can scale with your organization

Reviewed a year ago

A strong service offering that is scaling well with our hiring needs, and phenomenal/near real-time support to address any questions; is a great combination.

Pros

- External Recruiter/Agency self-service; inline recruiter messaging and portal to support seamless feedback - Candidate self-service interview scheduling - Automation via recipes - Strong reporting/analytics - Intuitive UI/UX

Cons

None to date - a fully capable product that has met our needs thus far.

PH
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Peter H.

Staffing and Recruiting, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Good Product, know the industry

Reviewed 3 years ago

It was an easy transition, the team feels like they are your friends. Easy to work with. it has an easy way to add data.

Pros

It is pretty easy to use, they understand Recruiting. the Mail system is built in!

Cons

Just some functionality, with Texting, and AI functionality. But they are working on it every day.

DE
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Daniel E.

Staffing and Recruiting, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Very good CRM

Reviewed 7 months ago

Great experience thus far and anything I'm not sure about I reach out to the CS team who have always been very knowledgeable and helpful

Pros

I used a number of different CRMs during my 15 years in recruitment and I have to say that this is up there with the best. Very user friendly and easy to navigate. Does everything you want as a CRM

Cons

There are a few features they could add, but nothing major. Would be nice if they had a mobile app to get information when you're on the move.

ML
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Marian L.

Human Resources, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Nimble

Reviewed 7 months ago

Easy to use, quick in moving through the different pages - though some back functionalities are lacking - offers the essentials in a light, intuitive package.

Pros

Notes with notifications to other users, emails, reminders, campaigns, overall presentation of candidate profiles, importing from Linkedin (though bulk import would be even better), moving through the stages: all of these are good features.

Cons

Reporting - limited in terms of formats and fields.

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Mickey P.

Human Resources, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Fantastic support team, solid ATS offering for 3rd party search firms

Reviewed a year ago

RecruiterFlow is the right software for our company. With a fantastic support team and reliable, speedy software, our team onboarding was smooth and uptake on the platform was fairly seamless.

Pros

After years of limited options, there are finally an increasing number of ATS platforms coming online that accomodate the nuanced process of external recruiters. RecruiterFlow's greatest asset is their responsive support team. They are clearly working hard to develop a useful product in a somewhat crowded marketplace.

Cons

RecruiterFlow is a fairly new software. After extensively canvassing the market, it's easy to look at the features of Lever or Loxo and think, why can't __________ do that, too? There are absolutely limitations as it stands now when comparing them to the heavy hitters, but the trade offs are worth it. You get an easy-to-learn, solid software that is active and focused in rolling out new features when they are ready and not too early. Our recruiters would love a mobile app, too.

TC
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Thomas C.

Staffing and Recruiting, self-employed

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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You need to buy and use recruiterflow

Reviewed 2 years ago

super happy..

Pros

The customer servce is outstanding..any questions or issues, Amri and the staff are right there.. everything is easy to use and intuitive.

Cons

I love the job posting, I do wish there was a way I knew if my ads were posted in the free section of sites like indeed or if they were boosted, and I'd like the option to boost them through recruiterflow rather than use my seperate indeed account. also I'd like the text search to scrape files, notes and profiles at the same time so I can find people easier once I input them

TN
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Tracy N.

Staffing and Recruiting, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Love this ATS!

Reviewed 3 years ago

They are always there to support us, they are open to feedback and have helped customize many features we asked for!

Pros

The ability to automate tedious tasks using recipes and campaigns.

Cons

I'd love to have better data views from an administrator standpoint.

DB
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Dominique B.

Staffing and Recruiting, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Perfect match for our needs as a small HeadHunting agency.

Reviewed a year ago

Everyone on the team is loving it. We feel like we have found our ATS for the foreseeable future.

Pros

Ease of use was our #1 criterion as some of our users are not super tech-savvy. Recruiterflow or "Flow" as we are now calling it was the perfect solution for us. Everyone got the hang of the main functions within the first couple of days. Training of new employees couldn't be easier.

Cons

Not a huge issue, but we just wish there was a French adaptation of the platform. Easily fixed will the customizable fields however.

AR
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Verified reviewer

Staffing and Recruiting, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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New age software for new age recruiting agencies

Reviewed 10 months ago
Pros

Our recruiting process is proactive, however, most of the softwares today out in the market are not built for this workflow. Recruiterflow is an exception and a breathe of fresh air. Our users can automate their mundane tasks, nurture candidates and build relationships. The UI is really intuitive and easy to adopt. Last but not the least, their customer service has been amazing. 6 out of 5 stars for that!

Cons

There's nothing not to like about the software. I referred some of my friends to Recruiterflow, however, since they were neither on GSuite or Microsoft Office, they couldn't sign up. Probably support for other email providers to expand their business can be one suggestion.

AA
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Alexis A.

Staffing and Recruiting, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Good bang for your buck

Reviewed 2 years ago

Recruiterflow is an easy-to-use ATS system that is pretty straightforward. It allows you to get the job done pretty painlessly from a candidate management perspective. It also allows you to monitor the amount of fees/commission to be paid out which comes in handy.

Pros

It's easy to use, the customer service team is friendly and helpful, and now they have Kanban viewing for their jobs which is my preference.

Cons

What I like least about this platform is that when a candidate emails us a resume, you have to manually download the document and then upload it to the system. I have used a few systems in the past where the system automatically detects the resume and will have it appear in the Files section. I also don't care for how limited the job page is, as I think there could be more customizable components to it. And the reporting function is very limited.

GH
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Georg H.

Management Consulting, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy to use and high value

Reviewed 7 months ago

After trying several similar products that were also good, I can say that Recruiterflow is by far the best software for our purposes.

Pros

Very easy to use, fast and reliable. Saves time and money and helps to focus on the important points

Cons

I am specifically missing one report that I urgently need. The team has promised to implement the item. I am sure that this will happen.Otherwise, and this will probably take until 2023, I would need Recruiterflow as a mobile app on the mobile phone.

BM
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Bob M.

Staffing and Recruiting, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great ATS

Reviewed 2 years ago

Our overall experience is excellent and more important is that the customer service is excellent at all levels! the team at Recruiterflow have always promptly addressed any issues we needed assistance with.

Pros

Ease if use. Features that work great with the needs of a talent search agency. The ability to customize the product to fit our needs and database talent pipeline. The ease of being able to track candidates as they move through the search and pre-hire process.

Cons

There were no features that would be considered "Cons" of this ATS

BB
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Bernard B.

Alternative Dispute Resolution, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great ATS For a Recruiting Firm

Reviewed 2 years ago

[SENSITIVE CONTENT HIDDEN] and the team at RecruiterFlow are great to work with. They approach the business with a personal touch, are very responsive, and are continually adding valuable features to this platform. The platform is rock solid.

Pros

Very easy to use, yet has tons of automation capability to manage a queue of candidates.

Cons

I cannot think of anything I would change.

NG
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Nolan G.

Staffing and Recruiting, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great product, exactly what you need for an agency recruiting firm

Reviewed 3 years ago

Overall I am extremely happy with the product and have no desire to change to a new software.

Pros

Great sourcing tools combined with candidate tracking. Also, great customer service from the team! Consistently building new features.

Cons

clicking download on linkedin profiles, wish it parsed automatically but a very minor detail

JS
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Jonathan S.

Market Research, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Awesome product and great team!

Reviewed 3 years ago

I love the software and the team behind it. Very efficient! Thank you.

Pros

Recruiterflow plays a critical role in our business and allows us to create a more personal experience. It allows customize settings to best fit the role and needs with drag-and-drop features, easy navigation and very user friendly features.. Great product overall!

Cons

If I can think of one, their team fix it right away.

CF
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Christian F.

Human Resources, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great ATS for Agency Recruiters

Reviewed 2 years ago

Overall a great experience -- it could benefit from a couple of small improvements but overall it's exactly what we need.

Pros

The system overall is extremely intuitive. The metrics are helpful, the campaigns are easy to manage, and the jobs simple to set up and build and tailor to specific needs.

Cons

The formatting in campaigns could be better and it would be great to be able to navigate to new candidates from another candidate's page without having to close out. The searchability AI could also be a bit better.

SH
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Shraddha H.

Human Resources, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Recruitng agency using this and has increased productivity

Reviewed 8 months ago
Pros

Ease to use, and productivity has increased for the whole team

Cons

Nothing specific but they can have whatsapp integration

AD
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Amanda D.

Human Resources, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy to use - always improving!

Reviewed 3 years ago

Great - I've referred others and would pick again if starting over.

Pros

This is easy to use as a recruiter because you're able to click through jobs and candidates in ways that make sense and don't require needless hoping around. Email finder is wonderful! Customer service is highly responsive. All in all, amazing value for the money.

Cons

The search and reporting functionality isn't perfect but is getting better.

KP
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Keelie P.

Medical Devices, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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KP review

Reviewed 3 years ago
Pros

The functionality and details of each entry.

Cons

I am not able to work from my phone to look up a candidate