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Rippling

#1 Global Workforce Management Platform | HR, IT, Finance

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(56)

Rippling Reviews

Overall rating

4.9

/5

2.6K

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.64/10

Reviews by rating

Pros and cons

We also appreciate that they are always moving forward with additions and improvements. This company is truly innovative and the best option out there today.
I love that Rippling makes payroll fun, with easy to use features to download documents, see paystubs, and fun design quirks that always bring a smile to my face.
Great product at a great value. Our transition from our previous product was seamless and changes are easy to make within program.
Rippling did not file my quarterly taxes and failed to pay federal taxes on payroll for a few staffers. I have been financially penalized by the government.
At this moment there are no aspects of this software that I dislike.
I have since transitioned to a new payroll provider that has had zero issue doing both those things correctly. Yet, I'm still being charged for Rippling despite them not doing their job correctly.
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2,683 reviews

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Misty Marie W.

Human Resources Manager

Entertainment, 51-200 employees

Review source

Overall Rating

Rippling is Magical

Reviewed 3 years ago

Transcript

Misty: Hi, my name is Misty. I'm the HR manager at a university, and I give Rippling a five out of five....

RR
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Raymundo R.

IT Manager

Real Estate, 51-200 employees

Review source

Overall Rating

Rippling is an outstanding web hr platform

Reviewed 2 months ago

Transcript

Raymundo R.: Hi, my name is Raymund. I work for a mortgage broker company. I am the IT manager and I...

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Scott G.

Publishing, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great product, friendly service

Reviewed 3 years ago

Rippling makes it easy for my employees to get paid, track PTO, do open enrollment for healthcare and it handles all the tax/compliance stuff with ease.

Pros

Rippling's Payroll is seamless and easy and their support in setting everything up (and transferring from my old provider was flawless). We manage our Benefits, PTO, Payroll, Worker's Comp all through their software. For benefits and Worker's Comp, it integrates with third parties seamlessly (our health insurance broker and a Worker's Comp company Rippling works with). But overall, I've appreciated their service above all else - requests are quickly and politely answered (not like my previous provider)

Cons

The reporting features leave a lot to be desired, but I can see them improving as they go. Today's payroll run surfaced a brand new report that wasn't there just two weeks ago, so I'm hopeful this is an area they are devoting more attention to.

SC
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Sol C.

Computer Software, 1-10 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Rippling is great!

Reviewed a month ago

Rippling is great for automation and making people management easier. Our company is too small, so I don't think we take advantage of all of the features offered. The features are great, but it kind of sucks that many of these are an upsell. Their customer service is quick and you can create cases with ease. Overall, rippling has been great but its not a right fit for our company, im sure larger companies can make better use of their features. I still recommend the product!

Pros

I like how rippling allows to automate many things, saving the operations team time. We mostly use it to onboard, offboard, payroll, PTO and employee database. I love the onboarding part of it because new employees can do it themselves, saving the employer time. Payroll takes about 5 minutes to complete and you get a cute graphic on payday! Offboarding is as easy as well. You make sure your settings are complete and rippling will take care of the rest.

Cons

I like the automation part, but for a lot of things its an extra charge. I receive emails very often from other areas of rippling, wanting to sell other features of their product, which is a little bit annoying. We were also setting up our benefits management with rippling to find out they would charge us for just having the information there but not actually managing the benefits, which was what it seemed they were offering when we agreed on this product. no biggie, we said no and it was good.

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Lee Z.

Information Technology and Services, 1-10 employees

Used other for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Reporting as fraud - zero customer support

Reviewed 3 years ago

Rippling took $1000 from me for a 5-person package. When I realized it didn't perform the way they said it would, I asked for a refund. To be specific, they assured me that I could use Rippling in the same way that I use DocuSign. When I tried to upload contracts to send them for signature, the platform wouldn't allow that function. I was going to have to completely re-enter a 15-page contract manually...

Pros

Nothing. Never got to actually use it because they de-activated my account and kept my money.

Cons

Their "portal" for documents to be e-signed is like a bad version of google docs- without the ability to import. You literally cannot import a pre-made document. You can paste the content and reformat it- so good luck with anyone transferring from another platform, anyone with pre-existing documents, basically anyone that wants to edit a document outside of their terrible text editor.

OS
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Oluwadamilola S.

Financial Services, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent Experience with Rippling: Streamlined HR and Payroll Solutions

Reviewed 4 months ago

Overall, Rippling has been an excellent experience for our company. Not only do they have streamlined HR and payroll solutions, but their customer service and support is second to none.

Pros

Rippling has been an absolute game-changer for our company. Their streamlined HR and payroll system saves us an immense amount of time and money! Not only is it easy to use, but customer support is always available to help with any questions or issues.

Cons

The only downside with Rippling is that their feature set is not as extensive as some of the more established HR and payroll solutions. There are some features and integrations that are missing which can be limiting for larger companies.

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Nikhil A.

Information Technology and Services, 10,001+ employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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"Streamlining HR Processes with Rippling: A Game-Changer for Efficient Workforce Management"

Reviewed 20 days ago
Pros

Rippling offers an all-in-one platform that simplifies HR processes, making it easy to manage employee data, payroll, benefits, and more. Its user-friendly interface, automation capabilities, and seamless integrations impressed me the most, saving time and effort while ensuring accuracy and compliance in workforce management.

Cons

One potential drawback of Rippling is the learning curve associated with its extensive features. While the platform offers comprehensive functionality, it may require some time and effort to fully understand and navigate. Additionally, occasional glitches or technical issues could be frustrating, although the support team is generally responsive in resolving them.

CS
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Chris S.

Education Management, 11-50 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Rippling is effective and user-friendly!

Reviewed 2 months ago

Rippling has been very helpful for what we need as an organization. We like the ease of use both from the website and the app. We have multiple sites and online users on our team. This helps keep track of payroll, W2s, requests off, onboarding documents, and so much more. We are grateful to have Rippling!

Pros

Ripping has been incredibly helpful in tracking hours and pay for our organization. It is easy to correct clock in and clock out issues. Any time we have needed support, customer service has been available.

Cons

There is very little to share in terms of what we don't like about Rippling. Our organization has people working at many sites, including virtually. This helps us stay on top of time management for employees, pay periods for payroll, W2's for tax season, and keeping track of HR documents. If anything, we just need more time with Rippling to make sure we are getting the best use of the features available.

KD
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Kunal D.

Information Technology and Services, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy to Use and Works great with Quickbook Online.

Reviewed 2 months ago
Pros

The all-in-one solution that can manage HR and finance in one suite. It is user-friendly and does an excellent job at balancing performance with integration and accessibility.

Cons

No really cons but sometime the website is slow to load.

Is
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Ibrahim s.

Electrical/Electronic Manufacturing, 10,001+ employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy and honest product to use

Reviewed a month ago

we love that product because its so easy and made our company as a small world ,because we could control our company from one place ,finance ,information technology, payroll , time and attendance management ,and all information needed about each employer .

Pros

we use it so easily, tools we use work great and have visibly views.

Cons

Dash board needs to be modified to contain more information.

CO
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Cassie O.

Medical Practice, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Good Product

Reviewed a month ago
Pros

Easy to edit and comment on changes to time card and time off requests.

Cons

There should be a running total of "regular time" worked during the current day on the Timeclock page.

BH
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Betsy H.

Computer Software, 201-500 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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New Ripply User - Very Happy

Reviewed 2 months ago

We're very happy. Our rep's are super responsive and solution oriented. Throughout the SVB situation everyone was very communicative and helpful. Would definitely recommend them.

Pros

Rippling is easy to use. It's got a user friendly experience. We're a tech company so functionality was very important to us. The PEO services are great. It integrates well with other products.

Cons

We're a global company so learning how to functionally utilize the product for our different countries and needs has taken some getting used to and back and forth with their customer service but they've been very responsive.

HT
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Heather T.

Accounting, 11-50 employees

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Too Many Hidden Fees for everything

Reviewed a year ago

My experience started out good until we started to receive 4-7 notices a month of late payments & late fillings, we never had this issue prior to switching to Rippling. We had to have a few corrections made to payroll and when I contacted support on this they let me know there would be a flat fee per change. Obviously, we paid that as we needed the corrections done. Then we found that some of the prior...

Pros

There are only 2 good things about this software 1 is that it is multi-state and 2 is the ease of use.

Cons

Support is very lacking. It is impossible to talk to a real person. It takes way to long for issues to be resolved. There is an extra fee for everything including payroll corrections it is not cheap you are not told this up front at all until you contact support to have a correction made, then if the correction causes a return to be amended it costs extra money for those to be done. For the price you pay on a monthly basis for Rippling one would think that these things would not cost extra money.

Ed
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Emily d.

Health, Wellness and Fitness, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Amazing HRIS software for Global Companies!

Reviewed 5 months ago

I'm a big fan of Rippling! We use this platform for US payroll, US benefit administration, a global HRIS, and in EU we additionally use is to maintain compliance in time tracking. It suits all of our needs and if we ever have a problem, customer success is there to fix it within minutes.

Pros

I can not speak highly enough about Rippling. After working with several other HRIS systems (Namely most recently) and PEOs (ADP and Trinet most recently) I am highly impressed by both the quality of the platform as well as the customer support.

Cons

At times, the software can be a bit complex to use. But customer support is always there to help you. One feature I would love to see is a better HR dashboard, the reporting is wonderful but it would be great to simply log in and look at things like attrition, change over time, etc.

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Shayla B.

Internet, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Time is saved by having all HR data in one place

Reviewed 5 months ago

It is simple to keep track of your time in and time out, as well as your lunch and rest periods and overtime, when you use rippling. Vacation requests can be made with ease, as can checking the available balance. This is a fantastic method of tracking such data if you are responsible for a large number of employees. The active benefits to employees are also plain to notice.

Pros

Leave off, vacation, sick time, and working from home are all tracked in Rippling. Our insurance details, pay stubs, and company structure are all readily available through Rippling. It's convenient to have everything in one spot rather than constantly bug HR.

Cons

The user interface is boring. The dashboard should provide easy access to frequently used software like time tracking. Despite my objections, I am frequently required to use a two-factor authentication process.

SK
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Sherine K.

Pharmaceuticals, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Automates HR & Great for Department of 1

Reviewed 2 years ago

I have been able to centralize the company's structure through HR, not IT. That is the most major difference.

Pros

The organization of HR by Title, Level, Department, or Team makes you think through your structure strategically to then define who should have access to what. From there, you have the ability to manage multiple software integrations that are essential for employee management, onboarding, and feel confident that access has been removed at the time of termination.

Cons

I would like to have more control in customizing the Employee Home to function more heavily as an Intranet. I like the simplicity of it though. I would like to have Employee Relations added in Rippling - case management. Documentation of performance, PIP's, emails, reports from managers, complaints from employees, investigations, workflows and processes. If this could be attached to the employee profile, along with Performance Evaluations, that would round out the package.

DP
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Douglas P.

Information Technology and Services, 51-200 employees

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Rippling is a must have

Reviewed 3 years ago

Overall, very positive. The Rippling team has been very responsive and helpful along our journey. The platform made an immediate and positive impact on payroll, benefits, and onboarding processes. I have evaluated numerous HR/payroll platforms (Gusto, Bamboo HR) and implemented Namely at my last company. Rippling is an improvement over all of them. Rather than trying to offer mediocre functionality across a breadth of items, they are focused on being the best at core features (payroll, onboarding/offboarding, benefits, IT lite, etc.) and then integrate with best-in-class apps for items like performance reviews, expense management,...).

Pros

1) Technology that makes my life better 2) Responsive team/customer service 3) Makes my team happy (because of #1 and #2). The thoughtfulness in workflows helps a lot.

Cons

1) I fear that the cost could very quickly grow -- initial pricing on modules is usually $/employee/month...regardless of how many people actively use the module. The team has been responsive to requests for different pricing schemes. 2) Data visibility (e.g. compensation info) is a bit limited on flexibility. It is either at the admin level (everything) or general user level (limited visibility). I expect this will change over time, but some more intermediate steps would be great (e.g. manager can see comp info, but not SSN, bank info, etc.).

Vendor response

Hey Douglas, Thanks so much for your feedback, we're always making improvements, so look out for updates around data visibility.

CS
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Christine S.

Computer Software, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Robust and easy to use

Reviewed a year ago
Pros

Rippling is very easy to use and has many features that help to get all your administrative work done fast and accurately. I like how managers are also given the capacity to pull their own team reports vs relying on HR to provide them with reporting data.

Cons

Adding new hires into Rippling throughout the year does not automatically add the prorata vacation days into their profile - you need to manually add that data.

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Jessica D.

Computer Software, 201-500 employees

Used weekly for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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It allows me to facilitate the process of hiring tasks

Reviewed 3 months ago

Everything has a place, and I can quickly locate the information I need. The signup process is straightforward and practical. It's a fantastic tool for keeping everyone on the same page, from workers to supervisors.

Pros

The streamlined instructions for new recruit tasks were really helpful. I also like being able to access all of my company's data from a one app. Because of ripple, I was able to immediately begin new hire tasks, take care of my benefits, and handle all other aspects of the new hiring procedures.

Cons

Absolutely nothing about this is counterproductive. The system's user interface and functionality meet my needs, so that's good. However, the structure of this review is not something I enjoy. Make a check box survey out of it. I don't have answers to several of the inquiries, such as which product version and options the company currently uses.

MH
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Michael H.

Apparel & Fashion, 51-200 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The most effective HR software I have ever utilized!

Reviewed a year ago
Pros

We hire hundreds of seasonal employees for short seasonal contracts 5 times/year. Rippling allows me to onboard and offboard employees in around 1 minute (no joke). I have taken a multi-day task and, with Rippling, have reduced it to a couple of hours. The ease, simplicity, and customizable nature of Rippling allow me to take the guess work out of offer letters, NDA's, 8850's, and I9. Rippling works with and connects to ALL of the software that we use for day to day employee managment such as our timecard system, GSuite, ShippingEasy, etc.

Cons

I honestly do not have a single complaint. Rippling is constantly updating and improving.

BC
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Brian C.

Information Technology and Services, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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System Consolidation

Reviewed a year ago

Employee onboarding and offboarding is greatly optimized. Rippling will enable accounts in a number of our other systems (email, IM, time tracking, cloud hosting and other SAAS services) and also de-activate them when the employee leaves. We are ending up with a single location for IT and HR services and employee enablement.

Pros

The consolidation of HR, IDP, MDM, password management, anti-virus and more in a single system. Not only does this do SAML/SCIM they have built out integrations with a number of SAAS applications that can control account creation, removal and permissions.

Cons

MDM has some feature limitations compared to the other major players and also still has some bugs. The lack of push authentication for 2FA slows down the daily logon. No integrated MAC OS login (although one is supposed to be coming).

GM
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Gabriela M.

Biotechnology, 11-50 employees

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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There is no compare to the ease of Rippling

Reviewed a year ago
Pros

I found Time & Attendance such an ease as opposed to other Payroll companies and believe me there were a lot .

Cons

The customer service is great but there are times where I would like to speak to someone immediately and there is no way of doing that until I fill out a form to contact service. They are pretty fast at getting back to us from that form though.

EF
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Emily F.

Hospital & Health Care, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Rippling Makes life Easier!

Reviewed 2 years ago

Overall we have had an extremely positive experience with Rippling. They have grown and added great features over time and they have made my job much easier.

Pros

I love that it combines IT and HR into one portal. As a fast growth company, Rippling as made rapid growth and hiring possible because of the ways it has streamlined onboarding. As an HR professional I cannot tell you the many ways Rippling has benefited me!!

Cons

They recently added a chat feature which has helped with support but over the last year support has been the trickiest part. I have seen major improvements over the last 2 months. Additionally, I would like more abilities to streamline what managers can see, reporting, and org chart capabilities.

TB
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Tiffany B.

Food & Beverages, 11-50 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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All The Important Pieces Simplified

Reviewed 3 months ago
Pros

This website is a game-changer for businesses of all sizes. It offers excellent payroll features, HR features, and time tracking, all in one place.The payroll features on Rippling are top-notch. It's easy to set up and manage payroll for your entire team. You can automate your payroll and even integrate your benefits programs. You can also access paystubs and tax documents online, making it easy for...

Cons

I don't have anything I'd want to improve at this time.

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Sharma B.

Design, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Review for Rippling

Reviewed 4 months ago
Pros

User-Friendly Interface: Rippling has a simple and easy-to-use interface that makes it simple to manage all of your HR, payroll, and IT needs in one place.Integrations: The software has a wide range of integrations with other popular business applications, such as Slack, Zoom, and QuickBooks, which makes it easy to connect with other tools you're already using.Automated Workflows: Rippling automates...

Cons

Pricing: Rippling can be more expensive than some of its competitors, particularly for smaller businesses or those with fewer employees.Learning Curve: While Rippling is designed to be user-friendly, some users may find the platform's depth of features and integrations to be overwhelming, especially for those who are new to HR and payroll software.Integration Limitations: While Rippling does have a...

SG
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Scott G.

Construction, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Rippling makes my life easier

Reviewed 10 months ago

Rippling streamlined our onboard / offboarding process, making it very easy for various tasks to be assigned to the people that need to take care of them. This makes it a lot easier, from an IT perspective, to know we've got everything done for onboarding or offboarding - it rendered my physical checklists obsolete! It also, from a user standpoint, gives me comfort knowing all of my HR related information is just a click or 3 away.

Pros

From a user standpoint, Rippling is excellent - it has all of my HR related items conveniently located & easy to access. Payroll, benefits (including insurance details - no more worrying about losing my card!) and PTO all centrally located. From an IT standpoint - as someone who has SOME admin types of access to Rippling, but not full access - it is great to have a central location from which I can pull employee details like title, location and direct reports / who each person reports to. It allows me to keep that same data in sync across multiple systems, using Rippling as the "HR Confirmed" data source. I also love the two-factor authentication requirement. I turn that on anywhere it's an option for me!

Cons

I, personally, have no issues with Rippling at all. There's isn't a "likes least" I could offer. I don't know the costs, but we have a very cost-aware management team so I am sure it is competitively priced. I didn't have to get involved in the setup or implementation, but do know that the team that did work through that didn't run into any serious obstacles, and was able to get quick support to any questions they had.

SC
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Stephanie C.

Information Technology and Services, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Versatility for HR, Benefits, Payroll and more

Reviewed 3 years ago

We came off of a PEO into this platform. It took us some time to get things running smoothly, but now it has really streamlined on- and off-boarding, employee benefits and payroll.

Pros

Rippling interfaces with hundreds of companies which allows the flexibility to use the resources you need. We were able to work with our own benefit broker, 401(k) provider, time keeping, and more. Their interface has allowed us to connect products as SSO, even those that don't necessarily connect with Rippling. They have worked very closely with us to get things right and I appreciate that our feedback is listened to and acted upon.

Cons

Our payroll is very complicated. It took us several runs to get the bugs worked out and we still have to do some things manually, though we are changing timekeeping vendors which will help tremendously. Also, in the beginning we didn't have a dedicated account manager so we had to work with different people after implementation. That had since been rectified.