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Staffbase
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The first AI-native employee experience platform
Table of Contents
Staffbase - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: November 2025
Staffbase overview
What is Staffbase?
Staffbase is the first AI-native employee experience platform.
Staffbase enables HR, IT and internal communication teams to reach, connect and engage all employees - from headquarters to the frontline. Our multi-channel solution connects companies through a fully-branded employee app, a modern intranet, an email newsletter solution, SMS, digital signage, Microsoft 365 integrations – and through new agentic experiences such as personalized podcasts and a conversational assistant. All channels are powered by a single platform with an end-to-end AI foundation.
Communicators across an organization can use Staffbase to deliver targeted, hyper-personalized content to employees wherever they are and in over 75 languages. For employees, Staffbase is the front-door to their digital employee experience, where they can access company information, business applications and other resources and tools for their daily work. Staffbase aligns employees behind a common purposes and drives, engagement, productivity and retention.
Serving 2,000 customers in over 50 countries, including Adidas, Alaska Airlines, DHL, MAN Truck & Bus, and Whataburger, Staffbase connects over 16m employees globally.
Staffbase was founded in 2014 and is headquartered in Chemnitz, Germany, and New York City. It is a global business with over 750 employees and major locations in Germany, the UK, the United States and Australia.
Key benefits of using Staffbase
- Completely branded, inside and out, to drive adoption and identification
- Push notifications for higher engagement
- Relevant content for every audience with targeted news
- Personalized navigation, including multiple languages + auto-translation
- Plan, create, and measure communications easily, in one place with the Staffbase Experience Manager
- Smart chat for peer-to-peer, group, and team communication
- Integrated shift planning, leave requests, and HR services
- Convenient tools for everyday, with calendars, surveys and feedback, and the employee directory
Starting price
per month
Alternatives
Staffbase’s user interface
Staffbase pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.5
Features
4.3
Ease of use
4.8
Customer support
4.9
Reviews sentiment
What do users say about Staffbase?
Reviewers feel Staffbase is highly intuitive and easy to use, with most saying it requires little to no training for both administrators and employees. They find the user interface straightforward, which leads to high adoption rates and efficient content management, though some mention backend navigation could be improved.
Users report Staffbase significantly enhances employee communication, making it simple to reach all staff, including non-desk workers, and share information quickly. They appreciate the responsive customer support and collaborative team environment, noting regular updates and helpful onboarding, while some wish for more affordable pricing options.
Select to learn more
Who uses Staffbase?
Based on 79 verified user reviews.
Company size
Enterprises
Midsize Businesses
Small Businesses
Top industries
Use cases
Staffbase's key features
Most critical features, based on insights from Staffbase users:
All Staffbase features
Features rating:
Staffbase alternatives
Staffbase pricing
Value for money rating:
Starting from
0.01
Per month
Flat Rate
User opinions about Staffbase price and value
Value for money rating:
To see what individual users think of Staffbase's price and value, check out the review snippets below.
Verified reviewer
Anonymity request
Verified reviewer
Anonymity request
Staffbase integrations (19)
Integrations rated by users
We looked at 79 user reviews to identify which products are mentioned as Staffbase integrations and how users feel about them.
Integration rating: 4.0 (1)
Integration rating: 5.0 (1)
Integration rating: 4.0 (1)
Staffbase customer support
What do users say about Staffbase customer support?
Customer support rating:
We analyzed 21 verified user reviews to identify positive and negative aspects of Staffbase customer support.
Widely noted by reviewers, Staffbase support is quick to respond and provides helpful solutions within hours.
A significant portion of users highlight the friendly, professional, and accessible support team, especially during onboarding.
Support options
Training options
To see what individual users say about Staffbase's customer support, check out the review snippets below.
“The package was then adapted to our needs. Since then, we benefit from the service provided by Staffbase. If you have any questions or problems, you will receive feedback on how to solve the problem within a few hours.”
Marie K.
Internal Communications
“In around two years of intensive use, I have found both customer service and technical service to be very professional, helpful and extremely friendly.”
Thorsten S.
Manager
“The support is quickly accessible and extremely friendly and helpful.”
Philipp A.
Business Sales Manager Telecommunications
Staffbase FAQs
Staffbase has the following pricing plans:
Starting from: $0.01/month
Pricing model: Subscription
Q. Who are the typical users of Staffbase?
Staffbase has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does Staffbase support?
Staffbase supports the following languages:
Arabic, Bulgarian, Chinese (Simplified), Chinese (Traditional), Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, German, Greek, Hebrew, Hindi, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Latvian, Lithuanian, Malay, Norwegian (Bokmal), Polish, Portuguese, Portuguese, Portuguese, Romanian, Russian, Serbian (Cyrillic), Serbian (Latin), Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese
Q. Does Staffbase support mobile devices?
Staffbase supports the following devices:
Android, iPad, iPhone
Q. Does Staffbase offer an API?
Yes, Staffbase has an API available for use.
Q. What other apps does Staffbase integrate with?
Staffbase integrates with the following applications:
Microsoft SharePoint, Google Analytics 360, OneDrive, Microsoft Teams, Okta, Microsoft 365, Meta for Business, SurveyMonkey, Google Calendar
Q. What level of support does Staffbase offer?
Staffbase offers the following support options:
FAQs/Forum, Knowledge Base, Chat, Phone Support, Email/Help Desk





























