Staffbase Features

Staffbase

Mobile-first employee communication for large organizations

4.77/5 (26 reviews)

Staffbase Feature Summary

  • Mobile-first internal communications
  • Mobile-first intrannet
  • Employee communications
  • Push notifications
  • Internal news publishing
  • Employee newsletter
  • Employee directory
  • Get social with comments and likes
  • Apps for iOS, Android and web
  • Easy onboarding with or without company email
  • Easily create your own extensions
  • Planned

Competitor Feature Comparison

@mentions
API
Access Control
Active Directory Integration
Activity Dashboard
Activity Management
Activity Tracking
Ad hoc Reporting
Application Integration
Appointment Management
Authentication
Automated Scheduling
Automatic Backup
Automatic Notifications
Built-In Database
Calendar Management
Campaign Management
Campaign Planning
Campaign Scheduling
Campaign Segmentation
Categorization
Chat
Clock In / Out
Collaboration Tools
Commenting
Communication Management
Configurable Workflow
Contact Database
Content Filter
Content Management
Custom Fields
Custom Forms
Customizable Branding
Customizable Reporting
Data Import
Data Import/Export
Data Visualization
Desktop Notifications
Digital Signage
Document Management
Document Storage
Drag & Drop Interface
Email Notifications
Employee Communities
Employee Database
Employee Onboarding
Employee Profile
Engagement Analytics
Exceptions Management
Feedback Collection
File Transfer
Forms Management
Human Resource Integration
Indexing
Instant Messaging
Knowledge Base Management
Mobile Integration
Multi-Language
Multiple User Accounts
Office Directory
Password Management
Personalized Profiles
Preview Functionality
Prioritizing
RSS Feeds
Real Time Analytics
Real Time Data
Real Time Monitoring
Real Time Notifications
Real Time Reporting
Real Time Updates
Reporting & Statistics
Rich Text Editor
Role Management
Role-Based Permissions
Scheduled Reporting
Search Functionality
Secure Data Storage
Secure Login
Single Sign On
Social Media Integration
Survey Management
Surveys & Feedback
Text Editing
Third Party Integration
Usage Tracking
User Management
Video Support
Visual Analytics
Visit WebsiteCompare App
@mentions
API
Access Control
Active Directory Integration
Activity Dashboard
Activity Management
Activity Tracking
Ad hoc Reporting
Application Integration
Appointment Management
Authentication
Automated Scheduling
Automatic Backup
Automatic Notifications
Built-In Database
Calendar Management
Campaign Management
Campaign Planning
Campaign Scheduling
Campaign Segmentation
Categorization
Chat
Clock In / Out
Collaboration Tools
Commenting
Communication Management
Configurable Workflow
Contact Database
Content Filter
Content Management
Custom Fields
Custom Forms
Customizable Branding
Customizable Reporting
Data Import
Data Import/Export
Data Visualization
Desktop Notifications
Digital Signage
Document Management
Document Storage
Drag & Drop Interface
Email Notifications
Employee Communities
Employee Database
Employee Onboarding
Employee Profile
Engagement Analytics
Exceptions Management
Feedback Collection
File Transfer
Forms Management
Human Resource Integration
Indexing
Instant Messaging
Knowledge Base Management
Mobile Integration
Multi-Language
Multiple User Accounts
Office Directory
Password Management
Personalized Profiles
Preview Functionality
Prioritizing
RSS Feeds
Real Time Analytics
Real Time Data
Real Time Monitoring
Real Time Notifications
Real Time Reporting
Real Time Updates
Reporting & Statistics
Rich Text Editor
Role Management
Role-Based Permissions
Scheduled Reporting
Search Functionality
Secure Data Storage
Secure Login
Single Sign On
Social Media Integration
Survey Management
Surveys & Feedback
Text Editing
Third Party Integration
Usage Tracking
User Management
Video Support
Visual Analytics
Learn moreCompare App
@mentions
API
Access Control
Active Directory Integration
Activity Dashboard
Activity Management
Activity Tracking
Ad hoc Reporting
Application Integration
Appointment Management
Authentication
Automated Scheduling
Automatic Backup
Automatic Notifications
Built-In Database
Calendar Management
Campaign Management
Campaign Planning
Campaign Scheduling
Campaign Segmentation
Categorization
Chat
Clock In / Out
Collaboration Tools
Commenting
Communication Management
Configurable Workflow
Contact Database
Content Filter
Content Management
Custom Fields
Custom Forms
Customizable Branding
Customizable Reporting
Data Import
Data Import/Export
Data Visualization
Desktop Notifications
Digital Signage
Document Management
Document Storage
Drag & Drop Interface
Email Notifications
Employee Communities
Employee Database
Employee Onboarding
Employee Profile
Engagement Analytics
Exceptions Management
Feedback Collection
File Transfer
Forms Management
Human Resource Integration
Indexing
Instant Messaging
Knowledge Base Management
Mobile Integration
Multi-Language
Multiple User Accounts
Office Directory
Password Management
Personalized Profiles
Preview Functionality
Prioritizing
RSS Feeds
Real Time Analytics
Real Time Data
Real Time Monitoring
Real Time Notifications
Real Time Reporting
Real Time Updates
Reporting & Statistics
Rich Text Editor
Role Management
Role-Based Permissions
Scheduled Reporting
Search Functionality
Secure Data Storage
Secure Login
Single Sign On
Social Media Integration
Survey Management
Surveys & Feedback
Text Editing
Third Party Integration
Usage Tracking
User Management
Video Support
Visual Analytics
Learn moreCompare App

Mobile apps

iOS App


7 reviews

Requires iOS 11.4 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


60 reviews

Staffbase Feature Reviews

23 reviewers had the following to say about Staffbase's features:

Anonymous
(Construction company, 201-500 employees)

Easy to use and administer!

2018-07-25

Our employees are more connected now than they have ever been.

Pros

Love the push notification function of the App.

Cons

I do not want to have to do entire CSV import for just one person.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Carsten Lucassen

Taking employee experience to the next level

2018-10-08

We have abolished all printed forms of communications, newsletter and employee magazine.

Pros

With a bundle of off-the-shelf plugins and integration, Staffbase easily covers 90 percent of communication requirements and, at the time, serves as portal for collaboration and exchange.

Cons

The only thing that is missing is a Confluence integration – with Atlassian only offering a stripped down app for general usage, this will be an important bridge to cover in the next months.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Stijn Sanders

Staffbase as employee communication tool at Automotive production site

2018-10-08

Pros

It's quick and easy to launch.

Cons

The software is becoming the most important entry point for communication with employees. Linking other use cases and systems (like personal pay-roll report for example) would be a logical next step, however since the app is hosted in the Cloud there are some security concerns to further integrate the app in our application landscape.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Carolin Wolters

Useful and intuitive tool for internal communications

2018-10-08

By now, our main focus in internal communications lies on the employee app. Our employees respond really well to the system.

Pros

Also, it's rather simple to find a "work-around" to achieve the results you would like to reach, if the appropriate feature isn't there already.

Cons

The tools for user behavior analysis are rather simple and don't provide much information about long-term user activity. But, I have high hopes for future developments.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Dan Lederer

It's been easy to use from the get-go with fully-engaged support all along the way.

2018-07-25

It has enhanced our ability to communicate directly with our employees - something we have struggled with over the years as most of our employees work in different units and at non-desk positions.

Pros

We didn't want to overwhelm our employees with a clunky system.

Cons

We have a small list of "wishes" for the app - meaning we wish it could do this or that. Just little tweaks to make it more adaptable to our business and purpose. However, Staffbase has been continually adaptable to new ideas and suggestions and we have seen our requests come to fruition through new updates . They listen - which helps.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Sebastian Hoff

Employee Experience on all devices

2020-04-30

Pros

We started a project with Staffbase to digitalize our employee magazine.

Cons

Eventhough there are a lot of plugins which are good to go - some of them are not that far developed to replace existing solutions. If you haven't had anything in the past - all plugins are a perfect fit. If you had some of the tools on other platforms you might lose some features.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Electrical/Electronic Manufacturing company, 10001+ employees)

Great tool for internal communication

2018-10-15

Pros

The application is really easy to use - for administrators as well as for employees. There are a lot of features that could be implemented - and the range of features is continuously increasing.

Cons

There are some small things that could be improved, for example when somebody forgot his password - people get not informed when they entered wrong data, so they wait for the mail to reset their password but they never receive it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Logistics and Supply Chain company, 5001-10000 employees)

Great solution for internal communication

2020-08-18

Moreover, we can distriubute important information to all employees all over the world in a very short time.

Pros

best of all, is the extreme easy handling ot the staffbase tool, which the users and editors really appreciate.

Cons

well that's difficult, but so far there is nothing we dislike

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Thorsten Schweizer

Software the way you want it

2020-04-09

In around two years of intensive use, I have found both customer service and technical service to be very professional, helpful and extremely friendly.

Pros

There are numerous integration options with existing systems e.g. to automate user management. The application is very flexible in terms of its scalability and therefore equally suitable for medium-sized companies and listed heavyweights (as the long list of references confirms).

Cons

There is an integrated ideas portal for this, through which users can send ideas and suggestions for improvement directly to the Staffbase team.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Staffbase


Hello Thorsten,

Thank you so much for taking the time to review Staffbase.

We really appreciate your fantastic feedback and are glad that you've had so much success with our platform.

Your comments really mean a lot to our entire team but, especially, to our colleagues in customer success. We look forward to continuing to work together!

Thanks again and have a great start to your week!

Read more
Anna V.

How to improve internal communication and make employees happy

2018-10-15

Pros

Staffbase is easy to use and easy to administer. Our Employees are happy about this improvement and had no difficulty in learning how to use it.

Cons

As one of the many customers we have only small power to influence future improvements on Features. However they always try to find work-arounds.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Maja Zenk

Nice app with useful features

2018-10-22

With this app we have managed this very well in a short time. The contributions and articles are read within a few hours by at least half of all colleagues, which means very good accessibility.

Pros

easy handling self-explanatory many different useful plugins rapid implementation

Cons

Chat plugin should become more functional market-leading apps should serve as a benchmark here

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Markus Röhl

Best internal comms tool ever

2018-10-15

So our challenge was to get in dialogue with all employees. And we are!

Pros

Everything is easy to handle, for admins and also for users.

Cons

There is nothing in my mind ;) maybe a live-streaming tool would be great.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Barbara Meimeth

Great, when it's good and yet simple

2018-10-09

Pros

Simple and self-explanatory application.

Cons

More flexibility in the structure of article selection within a channel would be great.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anja Walther

Super Service und tolles Produkt

2020-07-20

From the first discussions and workshops on it is a very good and open relationship with Staffbase. We feel very well looked after by the central contact person but also in general by the really great support. Friendly and fast reactions to inquiries and problems, proactive information in case of changes or possible technical problems. We are also very well supported with the functional and contentwise advancement of our product. Furthermore, we receive competent advice on sometimes complex technical issues that sometimes arise in a group.

Pros

The combination of use as native mobile app and desktop version as intranet in the office is also ideal.

Cons

Many ideas and wishes have already been implemented in the last releases. Of course there are always small functional improvements that would be desirable. For example, the introduction of hashtags for even better categorization of contributions outside individual channels would be nice - but this is already being worked on.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Marco INGUN

Interne Kommunikation im digitalen Zeitalter

2020-08-18

Staffbase hat es uns ermöglicht unsere interne Kommunikation auf ein neues Level zu heben und damit unter anderem unser Employer Branding zu stärken.

Pros

Die weltweite Einführung inkl. der mobile APP war in wenigen Wochen möglich und Staffbase Stand zu jedem Zeitpunkt mit Rat und Tat zur Seite.

Cons

Es fehlt leider ein internes Dokumentenmanagement-System, welche viele wichtige Funktion ermöglichen würde. Der Chat bietet nur die wichtigsten Basisfunktionen.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Marie Kogl

Recommendation for Staffbase!

2020-10-16

We really like that the app is constantly developing and adapting to the needs of the employees. Staffbase has a very good overview of the internal communication issues out there and is constantly improving its functions and offers in the app and beyond.

Pros

Easy to use for both - the user and the administrator.

Cons

So far we have not had any negative experiences with Staffbase.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jessica C. Deike

Verified Reviewer

Communication Management as its best

2016-04-09

Seems like an app has never been as useful and important before Staffbase. We already thought we're informing our staff well enough but THIS app increases success of promotions/jobs immediately! If you want to get new staff supported, existing staff informed and customers satisfied, this is your solution.

Pros

- customer support - independence (you're able to setup the whole thing on your own and don't need to pay extra for service) - go online with your app in a few days (if you prefer a branded app calculate with at least 1 month) - reach staff with push news

Cons

None - except from negligible bugs which get eliminated within a few days

Rating breakdown

Value for money
Ease of use
Customer support

Time used: 1-2 years

Source: GetApp
Helpful?   Yes   No
Read more
Anonymous
(Food & Beverages company, 1001-5000 employees)

Tolle Lösung zur Verbesserung der internen Kommunikation

2020-09-23

Pros

Intuitive Bedienung, hohe Nutzerfreundlichkeit, tolles Onboarding-Team mit kurzen Kommunikationswegen

Cons

Wir haben nichts zu beanstanden

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Ralph Korek

Ausgereifte und durchdachte Social Intranet-Lösung

2020-06-10

Exzellenter Gesamteindruck, sehr strukturiert und professionell

Pros

Leistungsstarke App, Instant Messenger, top Usability, einfache Einrichtung, sehr gutes Onboarding, und Unterstützung während der Einführungsphase, Software mit sehr großem Funktionsumfang

Cons

Preisstruktur durch Aufteilung in einzelne Module und Pakete etwas kompliziert

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer
Verified Reviewer

Out-of-the-box app for our company

2015-02-24

Push notifications: several times per week there are messages we want to get out to everyone.

Source: GetApp
Helpful?   Yes   No
Read more
Anonymous
(Chemicals company, 10001+ employees)

Top Produkt mit Top Leistungen

2020-04-17

Ein Boost bzw. Revolution in der internen Kommunikation.

Pros

Das Produkt ist sehr einfach zu bedienen und einzurichten. Der Kundensupport exzellent.

Cons

Mehr Integration mit Drittsystemen (Suche etc.)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
olga Flatz

further develop solutions together

2020-10-08

committed, competent, based on partnership

Pros

simple and logical handling, quick solutions

Cons

lack of functionality in chat, easier handling of events

Rating breakdown

Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Staffbase


Hello Ogla,

Thank you very much for taking the time to leave us a review. We're happy to work together with you and i+R Gruppe!

We released some major updates to our Chat this spring and are continuing to work towards offering the best possible experience for our customers. You can read more about that here: https://staffbase.com/blog/new-chat/

Feel free to reach out to your Customer Success Manager if you'd like to discuss further. We really appreciate your feedback and look forward to continuing our partnership with you.

Best,
McKenzie & the Staffbase Team

Read more
Jelle Spierings

We use the app to improve our communications for our technicians who are often on the road to custom

2020-04-07

Pros

As an administrator, the app is very easy to use, the tech support in case of problems is also quickly resolved and handled.

Cons

Pages environment, you can not sort and or adjust. A menu structure for this environment would be very useful.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Staffbase


Hi Jelle,

Thanks for taking the time to leave us a review!

If you're looking for a heightened editing experience, Dynamic Pages offers further flexibility and advanced design and layout options.

That said, we're always looking for ways to make it even simpler for you to create, organize, and publish your company's info platform-wide.

Let us know what you want to see in detail on our ideas platform and thanks again for your great feedback!

All the best,
McKenzie

Read more