Staffbase Features

Staffbase

Mobile-first employee communication for large organizations

4.8/5 (64 reviews)

Competitor Feature Comparison

@mentions
API
Access Controls/Permissions
Active Directory Integration
Activity Dashboard
Activity Tracking
Activity/News Feed
Alerts/Notifications
Audio / Video Conferencing
Automated Scheduling
Benefits Management
Blogs
Calendar Management
Campaign Management
Chat/Messaging
Clock In / Out
Collaboration Tools
Commenting/Notes
Communication Management
Configurable Workflow
Contact Database
Content Management
Content Publishing Options
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Reports
Data Import/Export
Data Visualization
Discussions / Forums
Document Management
Document Storage
Drag & Drop
Employee Communities
Employee Database
Employee Directory
Employee Onboarding
Employee Profiles
Engagement Tracking
Event Calendar
Feedback Management
File Sharing
File Transfer
Filtering
Forms Management
Group Management
HR Management
Knowledge Base Management
Knowledge Management
Learning & Development
Live Chat
Meeting Management
Messaging
Mobile Access
Multi-Language
Newsletter Management
Onboarding
Performance Management
Personalization
Policy Management
Project Management
Real Time Data
Real Time Notifications
Real Time Reporting
Real-Time Chat
Real-time Updates
Recruitment Management
Reporting & Statistics
Role-Based Permissions
Search/Filter
Secure Data Storage
Single Sign On
Social Media Integration
Surveys & Feedback
Task Management
Text Editing
Third Party Integrations
Time Off Management
Training Management
User Management
Video Conferencing
Video Support
Visual Analytics
Wiki
Visit WebsiteCompare App
@mentions
API
Access Controls/Permissions
Active Directory Integration
Activity Dashboard
Activity Tracking
Activity/News Feed
Alerts/Notifications
Audio / Video Conferencing
Automated Scheduling
Benefits Management
Blogs
Calendar Management
Campaign Management
Chat/Messaging
Clock In / Out
Collaboration Tools
Commenting/Notes
Communication Management
Configurable Workflow
Contact Database
Content Management
Content Publishing Options
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Reports
Data Import/Export
Data Visualization
Discussions / Forums
Document Management
Document Storage
Drag & Drop
Employee Communities
Employee Database
Employee Directory
Employee Onboarding
Employee Profiles
Engagement Tracking
Event Calendar
Feedback Management
File Sharing
File Transfer
Filtering
Forms Management
Group Management
HR Management
Knowledge Base Management
Knowledge Management
Learning & Development
Live Chat
Meeting Management
Messaging
Mobile Access
Multi-Language
Newsletter Management
Onboarding
Performance Management
Personalization
Policy Management
Project Management
Real Time Data
Real Time Notifications
Real Time Reporting
Real-Time Chat
Real-time Updates
Recruitment Management
Reporting & Statistics
Role-Based Permissions
Search/Filter
Secure Data Storage
Single Sign On
Social Media Integration
Surveys & Feedback
Task Management
Text Editing
Third Party Integrations
Time Off Management
Training Management
User Management
Video Conferencing
Video Support
Visual Analytics
Wiki
Learn moreCompare App
@mentions
API
Access Controls/Permissions
Active Directory Integration
Activity Dashboard
Activity Tracking
Activity/News Feed
Alerts/Notifications
Audio / Video Conferencing
Automated Scheduling
Benefits Management
Blogs
Calendar Management
Campaign Management
Chat/Messaging
Clock In / Out
Collaboration Tools
Commenting/Notes
Communication Management
Configurable Workflow
Contact Database
Content Management
Content Publishing Options
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Reports
Data Import/Export
Data Visualization
Discussions / Forums
Document Management
Document Storage
Drag & Drop
Employee Communities
Employee Database
Employee Directory
Employee Onboarding
Employee Profiles
Engagement Tracking
Event Calendar
Feedback Management
File Sharing
File Transfer
Filtering
Forms Management
Group Management
HR Management
Knowledge Base Management
Knowledge Management
Learning & Development
Live Chat
Meeting Management
Messaging
Mobile Access
Multi-Language
Newsletter Management
Onboarding
Performance Management
Personalization
Policy Management
Project Management
Real Time Data
Real Time Notifications
Real Time Reporting
Real-Time Chat
Real-time Updates
Recruitment Management
Reporting & Statistics
Role-Based Permissions
Search/Filter
Secure Data Storage
Single Sign On
Social Media Integration
Surveys & Feedback
Task Management
Text Editing
Third Party Integrations
Time Off Management
Training Management
User Management
Video Conferencing
Video Support
Visual Analytics
Wiki
Learn moreCompare App

Mobile apps

iOS App


8 reviews

Requires iOS 12.4 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


61 reviews

Staffbase Feature Reviews

25 reviewers had the following to say about Staffbase's features:

Philipp A.

Great app, very user friendly and intuitive. This makes internal communication fun!

2020-12-09

Employees now receive important information via push notification directly to their mobile device and can access information from anywhere.

Pros

I also like the fact that the app is very well presented on the mobile device.

Cons

The platform is not cheap, but worth its price. I would like a widget for embedding iFrames.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Nicole M.

Staffbase mobile App & social Intranet

2020-12-04

improved internal communication, all employees have the access to the companies documents (in the right version), the can collaborate, the native app is fantastic

Pros

We have created our mobile App and Intranet in a very short amount of time and are very happy with it.

Cons

I miss the Active Directory (Azure AD) synchronization

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Staffbase


Hello Nicole,

Thank you so much for taking the time to leave a review. We're really glad to read about the comms challenges you've solved using Staffbase.

To your point about Active Directory, we've been supporting SCIM 2.0 since early this spring. So, syncing your Staffbase platform with Azure Active Directory (as well as a bunch of other user management and HR systems) is not only possible but also even more seamless than before.

You can read more about that in our release blog here: https://staffbase.com/blog/new-chat/

If you'd like further details or need any support, please reach out to your Customer Success Manager.

Thank you again for such a nice review. We appreciate working with you and look forward to your future success with Staffbase.

All the best,

McKenzie & the Staffbase Team

Read more
Anonymous
(Construction company, 201-500 employees)

Easy to use and administer!

2018-07-25

Our employees are more connected now than they have ever been.

Pros

Love the push notification function of the App.

Cons

I do not want to have to do entire CSV import for just one person.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Claudia K.

Excellent employee app - one platform for everyone

2021-07-25

Staffbase supported us in finding a solution to integrate the schedules for our driving personnel (data source SAP).

Pros

Employees are at the center of the software.

Cons

It needs an interface to a specific external solution.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Stijn S.

Staffbase as employee communication tool at Automotive production site

2018-10-08

Pros

It's quick and easy to launch.

Cons

The software is becoming the most important entry point for communication with employees. Linking other use cases and systems (like personal pay-roll report for example) would be a logical next step, however since the app is hosted in the Cloud there are some security concerns to further integrate the app in our application landscape.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Kathrin D.

Reliable, creative and innovative partner for internal communication processes

2021-03-19

You can communicate fast, it is easy to use, you have a modern design that can be adapted to your branding, and you can be sure that there are regular innovative updates all over the year.

Pros

With the Staffbase application we reach all our employees, also in the production area.

Cons

I don´t have anything in mind to mention here.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Motion Pictures and Film company, 501-1000 employees)

Staffbase

2021-07-28

Pros

Visibility Settings, Ease of use, Modern Design, Customizability

Cons

Calendar plugin is lacking features; some small but essential CMS features are missing or only usable through API calls

Rating breakdown

Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Carolin W.

Useful and intuitive tool for internal communications

2018-10-08

By now, our main focus in internal communications lies on the employee app. Our employees respond really well to the system.

Pros

Also, it's rather simple to find a "work-around" to achieve the results you would like to reach, if the appropriate feature isn't there already.

Cons

The tools for user behavior analysis are rather simple and don't provide much information about long-term user activity. But, I have high hopes for future developments.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Carsten L.

Taking employee experience to the next level

2018-10-08

We have abolished all printed forms of communications, newsletter and employee magazine.

Pros

With a bundle of off-the-shelf plugins and integration, Staffbase easily covers 90 percent of communication requirements and, at the time, serves as portal for collaboration and exchange.

Cons

The only thing that is missing is a Confluence integration – with Atlassian only offering a stripped down app for general usage, this will be an important bridge to cover in the next months.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jonas H.

easy and successful

2021-02-09

Pros

Our goal was to make information available to all employees. The app was very well received by employees and is used a lot

Cons

The biggest obstacle for us is to get non-desk users excited about the app and to integrate them

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Ugurcan B.

We are now reaching all of our employees

2021-02-02

Pros

easy to us own branding desktop and mobile version

Cons

chat functions could be improved (multiple upload and delete chats) Login via biometric sensors

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Staffbase


Hi Ugurcan,

Thank you so much for partnering with Staffbase and taking the time to leave us a great review. We really appreciate the feedback.

We thought you'd be happy to know that with Release 4.5 in December of 2020, deleting Chat messages is now possible.

Learn more about all our updates here: https://staffbase.com/blog/release-4-5/

All the best,
McKenzie and the Staffbase Team

Read more
Sebastian H.

Employee Experience on all devices

2020-04-30

Pros

We started a project with Staffbase to digitalize our employee magazine.

Cons

Eventhough there are a lot of plugins which are good to go - some of them are not that far developed to replace existing solutions. If you haven't had anything in the past - all plugins are a perfect fit. If you had some of the tools on other platforms you might lose some features.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Denise K.

Staffbase Revies after 6 moths of using

2021-02-03

The team ist very couteous, helpful and we always have al lot of fun together. Continuosly improvements and updates. We are very satisfied with working with staffbase.

Pros

It´s easy to use, understandable und usable for all employees

Cons

No personal meetings with the Team, but always virtually with cams.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Dominic S.

Great tool

2021-02-04

Pros

Easy to use app for our employees, great possibilities, great support

Cons

some features to be improved, but overall: good

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Dan L.

It's been easy to use from the get-go with fully-engaged support all along the way.

2018-07-25

It has enhanced our ability to communicate directly with our employees - something we have struggled with over the years as most of our employees work in different units and at non-desk positions.

Pros

We didn't want to overwhelm our employees with a clunky system.

Cons

We have a small list of "wishes" for the app - meaning we wish it could do this or that. Just little tweaks to make it more adaptable to our business and purpose. However, Staffbase has been continually adaptable to new ideas and suggestions and we have seen our requests come to fruition through new updates . They listen - which helps.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Apparel & Fashion company, 1001-5000 employees)

#AnyTime#AnyWhere#AnyDevice

2020-12-09

Pros

The possibility to reach all the employees of the world

Cons

little flexibility in the set up of communication visibility

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Photography company, 1001-5000 employees)

Easy to use software with some flaws in user/space management

2021-04-29

Good

Pros

Many features that can be used in different and various forms, lots of space for creative use cases and (mostly) easy to use.

Cons

User management and invitation could also be a bit more intuitive and I feel like from a UX and design standpoint of view Staffbase might be a bit outdated.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Staffbase


Hi there,

Thank you for taking the time to review Staffbase! We're glad to hear you've had a positive experience with our product and team.

We work hard to make sure our platform is as simple to use as possible for both editors, admins, and employees. In fact, we've even been recognized for it! More about that here: https://staffbase.com/blog/best-employee-app/

We'd like to better understand how we can support your organization and make everything as smooth as possible for your work. If you haven't already, please reach out to your Customer Success Manager.

Thanks again for your feedback. We look forward to continuing to work together!

McKenzie & the Staffbase Team

Read more
Anonymous
(Logistics and Supply Chain company, 5001-10000 employees)

Great solution for internal communication

2020-08-18

Moreover, we can distriubute important information to all employees all over the world in a very short time.

Pros

best of all, is the extreme easy handling ot the staffbase tool, which the users and editors really appreciate.

Cons

well that's difficult, but so far there is nothing we dislike

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Nikola P.

Staffbase Review

2021-02-15

Pros

How easy it is to use.

Cons

Changes of the user profile have to be done by import and can't be manually modified.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Marco I.

Interne Kommunikation im digitalen Zeitalter

2020-08-18

Staffbase hat es uns ermöglicht unsere interne Kommunikation auf ein neues Level zu heben und damit unter anderem unser Employer Branding zu stärken.

Pros

Die weltweite Einführung inkl. der mobile APP war in wenigen Wochen möglich und Staffbase Stand zu jedem Zeitpunkt mit Rat und Tat zur Seite.

Cons

Es fehlt leider ein internes Dokumentenmanagement-System, welche viele wichtige Funktion ermöglichen würde. Der Chat bietet nur die wichtigsten Basisfunktionen.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Thorsten S.

Software the way you want it

2020-04-09

In around two years of intensive use, I have found both customer service and technical service to be very professional, helpful and extremely friendly.

Pros

This fact together with a very clear and pleasantly reduced optical design (which can also be adapted to the corporate design) ensures that the software can be used immediately.

Cons

There is an integrated ideas portal for this, through which users can send ideas and suggestions for improvement directly to the Staffbase team.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Staffbase


Hello Thorsten,

Thank you so much for taking the time to review Staffbase.

We really appreciate your fantastic feedback and are glad that you've had so much success with our platform.

Your comments really mean a lot to our entire team but, especially, to our colleagues in customer success. We look forward to continuing to work together!

Thanks again and have a great start to your week!

Read more
Anja W.

Super Service und tolles Produkt

2020-07-20

From the first discussions and workshops on it is a very good and open relationship with Staffbase. We feel very well looked after by the central contact person but also in general by the really great support. Friendly and fast reactions to inquiries and problems, proactive information in case of changes or possible technical problems. We are also very well supported with the functional and contentwise advancement of our product. Furthermore, we receive competent advice on sometimes complex technical issues that sometimes arise in a group.

Pros

The combination of use as native mobile app and desktop version as intranet in the office is also ideal.

Cons

Many ideas and wishes have already been implemented in the last releases. Of course there are always small functional improvements that would be desirable. For example, the introduction of hashtags for even better categorization of contributions outside individual channels would be nice - but this is already being worked on.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anna V.

How to improve internal communication and make employees happy

2018-10-15

Pros

Staffbase is easy to use and easy to administer. Our Employees are happy about this improvement and had no difficulty in learning how to use it.

Cons

As one of the many customers we have only small power to influence future improvements on Features. However they always try to find work-arounds.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Karin S.

It`s the state of the art tool for internal communication - easy to use, mobile & desktop

2020-12-04

The app makes it easy to reach out to everyone , anywhere, at any time. Easy to address different user groups

Pros

Yes, very easy to administrate; and easy to use for everyone.

Cons

Push-Mail design/layout in outlook not perfect

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Markus R.

Best internal comms tool ever

2018-10-15

So our challenge was to get in dialogue with all employees. And we are!

Pros

Everything is easy to handle, for admins and also for users.

Cons

There is nothing in my mind ;) maybe a live-streaming tool would be great.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more