Staffbase Reviews

About Staffbase I like the easy handling the most. We have created our mobile App and Intranet in a very short amount of time and are very happy with it. The employees can now collaborate on this platform and the communication doesn't go one way (from the management to the employee) like before.

I miss the Active Directory (Azure AD) synchronization

Hello Nicole, Thank you so much for taking the time to leave a review. We're really glad to read about the comms challenges you've solved using Staffbase. To your point about Active Directory, we've been supporting SCIM 2.0 since early this spring. So, syncing your Staffbase platform with Azure Active Directory (as well as a bunch of other user management and HR systems) is not only possible...

Read more

Employees are at the center of the software. Finally, we reach also our non-desk employees in a timely manner. The software is easy to understand and has helpful plugins that are also being further developed. We will integrate the HR applications with interface to SAP (time recording, vacation planning, etc.) at a later date. According to a survey, this is a great need of our employees and will offer a clear added value.

In the depth, e.g. administration of recipients in forms, there are clear limits. What we are missing is the mapping of a multi-stage workflow. At the moment, this cannot be solved within the Staffbase software. It needs an interface to a specific external solution.

I like that you can communicate to specific audiences with the software especially with the channel logic.

the thing I like least is that you can't make proper evaluations of articles for example

Hi Michelle, Thank you for taking the time to leave Staffbase a review. We're happy to hear you've had a great experience. We would like to understand your comment about "proper evaluations of articles" a bit more, though. We know how important measuring communications is for our IC pros, which is why the Staffbase platform features extensive analytics to help you measure and maximize your work. More on that here: https://staffbase.com/en/analytics/ Please reach out to your Customer Success Manager, so we can find a way to support you on this topic. Thanks again for taking the time to review and looking forward to continuing to work together! Best, McKenzie & the Staffbase Team

Staffbase's software fulfills almost all requirements from a user perspective as well as the administrator's perspective that can be placed on a modern internal / external communication solution for companies. It is slim in the best sense. That means it has many very useful functions, but at the same time it is not overloaded with things that you don't need in the end anyway. This fact together with...

Read more

It is not so easy to find something that really speaks against this tool. In my view, there would be one or the other functionality that I would still like to see. There is an integrated ideas portal for this, through which users can send ideas and suggestions for improvement directly to the Staffbase team. Since the expansion takes place with a lot of sense of proportion, as mentioned, it can of course be that you wait a long time for your specific additional requests ... However, this is not really dramatic, since in the meantime you simply enjoy using the tool.

Hello Thorsten, Thank you so much for taking the time to review Staffbase. We really appreciate your fantastic feedback and are glad that you've had so much success with our platform. Your comments really mean a lot to our entire team but, especially, to our colleagues in customer success. We look forward to continuing to work together! Thanks again and have a great start to your week!

Many features that can be used in different and various forms, lots of space for creative use cases and (mostly) easy to use.

The backend structure can be very unintuitive and hard to understand, connecting different organizations sometimes is hard and not very easy to do. User management and invitation could also be a bit more intuitive and I feel like from a UX and design standpoint of view Staffbase might be a bit outdated.

Hi there, Thank you for taking the time to review Staffbase! We're glad to hear you've had a positive experience with our product and team. We work hard to make sure our platform is as simple to use as possible for both editors, admins, and employees. In fact, we've even been recognized for it! More about that here: https://staffbase.com/blog/best-employee-app/ We'd like to better understand how we can support your organization and make everything as smooth as possible for your work. If you haven't already, please reach out to your Customer Success Manager. Thanks again for your feedback. We look forward to continuing to work together! McKenzie & the Staffbase Team

best of all, is the extreme easy handling ot the staffbase tool, which the users and editors really appreciate. And it's really a pleasure to use /and work with the staffbase tool.

well that's difficult, but so far there is nothing we dislike

The product is easy to use - nice features and widgets.

It would be nice if the app worked even better on the mobil version. The representation often is not similiar to the desktop version or is completely destroyed.

easy to us own branding desktop and mobile version

chat functions could be improved (multiple upload and delete chats) Login via biometric sensors

Hi Ugurcan, Thank you so much for partnering with Staffbase and taking the time to leave us a great review. We really appreciate the feedback. We thought you'd be happy to know that with Release 4.5 in December of 2020, deleting Chat messages is now possible. Learn more about all our updates here: https://staffbase.com/blog/release-4-5/ All the best, McKenzie and the Staffbase Team

The platform is easy to handle and very intuitively. We use the APP to share information of project details, sharing know-how and expertise as well as to create a common belonging of our franchisees.

At the moment, there is nothing I could name.

Real time chat and @mentions make it a worthwhile software

It should be more affordable even for a small firm that is just getting started

We started a project with Staffbase to digitalize our employee magazine. During the project our scope evolved to a full-blown employee app containing news, chats and services for all our employees around the globe. For a company with more than 13.000 employees in over 40 countries it's extremely important to have an easy-to-manage but most importantly scalable solution to reach all employees. After...

Read more

Eventhough there are a lot of plugins which are good to go - some of them are not that far developed to replace existing solutions. If you haven't had anything in the past - all plugins are a perfect fit. If you had some of the tools on other platforms you might lose some features.

These are several aspects. On the one hand, the various login options allow us to finally give the blue-collar workers access to information and news and to involve them completely in communication. From the user's point of view, it is also the really simple and intuitive handling that Staffbase offers, so that no training or similar is necessary to use it. On the administration side, we especially like the very modular structure, with which contents can be displayed and played out only to certain employee groups. As a very diverse group, this is decisive. The combination of use as native mobile app and desktop version as intranet in the office is also ideal.

Many ideas and wishes have already been implemented in the last releases. Of course there are always small functional improvements that would be desirable. For example, the introduction of hashtags for even better categorization of contributions outside individual channels would be nice - but this is already being worked on.

Alle Mitarbeitenden mit und ohne Computerarbeitsplatz, weltweit erreichen und dadurch interaktive Kommunikation fördern und abteilungs-, standort- und länderübergreifend Zusammenarbeit fördern. Staffbase bietet ein durchdachtes Feature Set und gute Plug-Ins. Diese erlauben es mühelos Inhalte kreativ und ansprechend zu gestalten. Die weltweite Einführung inkl. der mobile APP war in wenigen Wochen möglich und Staffbase Stand zu jedem Zeitpunkt mit Rat und Tat zur Seite.

Es fehlt leider ein internes Dokumentenmanagement-System, welche viele wichtige Funktion ermöglichen würde. Der Chat bietet nur die wichtigsten Basisfunktionen.

Diese App-Lösung erlaubt es, schnell eine individuelle App (iOS und Android) für die Verteilung von Nachrichten zu nutzen. Je nachdem für wen eine Nachricht relevant ist, wird diese Kanalbasiert entweder an alle ausgespielt oder gezielt an Nutzer an bestimmten Standorten oder in bestimmten Funktionen übertragen. Für jeden Beitrag kann individuell bestimmt werden , ob eine Push-Benachrichtigung oder ggf. E-Mail Benachrichtigung ausgespielt werden soll. Lesebestätigungen und Kennzeichnungen unterstützen dem Nutzer bei der Unterscheidung der Content-Relevanz Durch automatische Übersetzungen und Mehrsprachig abgelegten Content, lassen sich wichtige Inhalte schnell global verteilen.

Bisher fehlen noch : Benutzerfreundliche Rückdatierungsfunktion von Beiträgen . Automatische Löschung von inaktiven Nutzern. HashtagbasierteClusterung von Beiträgen.

Staffbase helps companies to boost employee experience across the entire workforce. Consistently integrating the needs on white- and bluecollar workers, the platform differs widely from convoluted Social Intranet solution. With a bundle of off-the-shelf plugins and integration, Staffbase easily covers 90 percent of communication requirements and, at the time, serves as portal for collaboration and exchange. Above all, the people at Staffbase really know internal comms inside out – it's an integrated approach, not just SaaS.

Staffbase is way ahead of its competitors in terms of usability, customer support and features. The only thing that is missing is a Confluence integration – with Atlassian only offering a stripped down app for general usage, this will be an important bridge to cover in the next months.

Our users get along with the system really well. The navigation throughout the content is rather intuitive. The Staffbase system has many great features, that you can adopt just the way they are. Also, it's rather simple to find a "work-around" to achieve the results you would like to reach, if the appropriate feature isn't there already. Also, the administrational system is really easy to work with. Most features are very intuitive to handle and you don't need to be an IT-expert.

The tools for user behavior analysis are rather simple and don't provide much information about long-term user activity. But, I have high hopes for future developments. Few features can only be set up by Staffbase. I would like to have more flexibility in changing particular applications myself.

Bedienbarkeit sowohl als Administrator*in als auch als Nutzer*in sehr einfach und intuitiv. Guter & schneller Support. Gute Unterstützung beim Rollout. Stetige Weiterentwicklung. Gute Vernetzungsmöglichkeiten durch Angebot von Konferenzen/Workshops etc.

Die Kunden von Staffbase sind individuell in Branche und Unternehmensgröße. Daher wäre es manchmal wünschenswert, wenn einige Funktionen optional angeboten würden und der Kunde selber entscheiden kann, ob es für ihn sinnvoll ist oder nicht. Dies erhöht die Flexibilität.

sehr userfreundliche, intuitive Menüführungen, für Admins, Redakteure und User keinerlei technisches Vorwissen nötig; großartiges Team, sowohl in der Technik, als auch Customer Care; kontinuierliche Verbesserung und neue Features in Absprache mit den Kunden; "community-building" zwischen Anbieter, Kunden und sogar horizontal zwischen Kunden funktioniert toll

Verzögerung bei der Listung im iOS-App-Store (lag aber mehr bei Apple, als bei Staffbase selbst)

Dass das Produkt für Admins UND User von Anfang an großteils selbsterklärend ist. Die kontinuierliche Weiterentwicklung des Produkts und die regelmäßigen Newsletter über die Weiterentwicklung sind wirklich hilfreich.

Videos, die länger als ein paar Minuten dauern oder größere Datenmengen sind (noch) nicht für Staffbase geeignet, weil sie lange Ladezeiten verursachen und den User das Interesse verlieren lassen. Daran wird aber gearbeitet.

With the Staffbase application we reach all our employees, also in the production area. It is a fast, powerful and innovative communication tool, that is easy to use both for employees and administrators. The implementation is very easy, no difficult IT processes behind, and also our data security managers are happy with the data security settings.

I don´t have anything in mind to mention here.

Einfache Bedienung für Administration und Nutzer. Viele verschiedene Nutzungsmöglichkeiten. Stetige Weiterentwicklung. Produkt am Puls der Zeit.

Die unterschiedlichen Pakete und zusätzlichen Kosten. Begrenzte Individualität für die Bedarfe eines einzelnen mittelständischen Unternehmens.

Easy to use for both - the user and the administrator. There is also always a solution to adapt the existing features to your needs.

So far we have not had any negative experiences with Staffbase.

Easy to learn, use, addapt and manage. Excellent support, with quick response and help. Great knowlage base for staff. Essential for generating feedback from the comunity.

Different general settings for creating news mean, you need to be aware wich option was choosen. Only similar news can be combined in channels. Handling the menue could be improved.

Internationalität, Nutzfreundlichkeit für den Anwender und den Admin, Inhalte können CI-gerecht abgebildet werden, viele Plugins, durch native App haben auch die Blue Collar-Worker jederzeit Zugriff, Supportteam leistet schnell und unkompliziert Hilfe, individuelle Kundenwünsche werden geprüft und wenn möglich auch sehr schnell umgesetzt.

Hin und wieder gibt es kleine Bugs, die aber schnell und unkompliziert behoben werden. Ein Wunsch von uns wäre die weitere Optimierung der Suche, bspw. durch das Vergeben von Tags oder der Eingrenzung nach Datum.

The support is quickly accessible and extremely friendly and helpful. The functions within the app are very intuitive. I especially like the easy creation of pages using the widgets. I also like the fact that the app is very well presented on the mobile device.

The platform is not cheap, but worth its price. I would like a widget for embedding iFrames.