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Staffbase Logo

Mobile-first employee communication for large organizations

(17)

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Staffbase Reviews

Overall rating

4.7

/5

78

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.29/10

Reviews by rating

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Pros and cons

The collaboration with Staffbase works wonderfully, especially the quarterlies are always very enlightening.
Best of all, is the extreme easy handling ot the staffbase tool, which the users and editors really appreciate. And it's really a pleasure to use /and work with the staffbase tool.
Great app, very user friendly and intuitive. This makes internal communication fun.
The representation often is not similiar to the desktop version or is completely destroyed.
The backend structure can be very unintuitive and hard to understand, connecting different organizations sometimes is hard and not very easy to do.
In the beginning it was difficult to get all accounts connected. Time after time you need to regenerate the access to these accounts, which didn't always work as planned.
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78 reviews

Recommended

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John M.

Environmental Services, 1-10 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Why staffbase

Reviewed a year ago

Exciting

Pros

Real time chat and @mentions make it a worthwhile software

Cons

It should be more affordable even for a small firm that is just getting started

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Simon K.

Hospitality, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great platform for internal communication

Reviewed 3 years ago
Pros

Flexibility, potential user engagement, customer service through support, regular further developments

Cons

There is nothing major about this solution that I don't like.

SH
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Selina H.

Automotive, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Staffbase - A MUST HAVE for All (Internal) Communication Departments

Reviewed 4 years ago
Pros

The look & feel of the App is simply great. Also, when we have any questions or recommendations, there is always someone from the Staffbase Customer Service that will help us out.

Cons

We frequently use widgets - some more widget options would be great. But there is nothing really I do not like about Staffbase.

JH
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Jonas H.

Logistics and Supply Chain, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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easy and successful

Reviewed 4 years ago
Pros

This app is easy to use and easy to integrate into our existing system. Our goal was to make information available to all employees. The app was very well received by employees and is used a lot

Cons

Currently, no local programs can be integrated into the launchpad. The biggest obstacle for us is to get non-desk users excited about the app and to integrate them

DK
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Denise K.

Banking, 501-1,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Staffbase Revies after 6 moths of using

Reviewed 4 years ago

The team ist very couteous, helpful and we always have al lot of fun together. Continuosly improvements and updates. We are very satisfied with working with staffbase.

Pros

It´s easy to use, understandable und usable for all employees

Cons

No personal meetings with the Team, but always virtually with cams.

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Claudia R.

Government Administration, 1,001-5,000 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Quick and very good support in every sense

Reviewed 4 years ago

When questions arise, the project manager and/or suppport team is easy to reach. Very kind handling and helpful.

Pros

The product is easy to use, clear and we like the look, layout options and functions.

Cons

Some additionally features are currently in development, that we are looking forward to.

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Verified reviewer

Apparel & Fashion, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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#AnyTime#AnyWhere#AnyDevice

Reviewed 4 years ago
Pros

The possibility to reach all the employees of the world

Cons

little flexibility in the set up of communication visibility

PA
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Philipp A.

Oil & Energy, 1,001-5,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great app, very user friendly and intuitive. This makes internal communication fun!

Reviewed 4 years ago

This solves our problem of quickly reaching all our distributed employees on their desktops and on the move. We also provide a lot of information for our employees and various HR processes. Furthermore we use the employee directory. Employees now receive important information via push notification directly to their mobile device and can access information from anywhere.

Pros

The support is quickly accessible and extremely friendly and helpful. The functions within the app are very intuitive. I especially like the easy creation of pages using the widgets. I also like the fact that the app is very well presented on the mobile device.

Cons

The platform is not cheap, but worth its price. I would like a widget for embedding iFrames.

AO
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Aileen O.

Nonprofit Organization Management, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Handy for remote workers with simplicity at its core

Reviewed 4 years ago
Pros

It's simplicity. Staff feel confident to jump in and post their news. It suits us because a large proportion of our staff are remote.

Cons

You need to pay more if you want true integration with O365.

KS
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Katharina S.

Airlines/Aviation, 1,001-5,000 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Perfect Tool for Company News

Reviewed 4 years ago
Pros

easy, user friendly, easy to use for Administrator, new Features on regular basis

Cons

there is really nothing bad About his product

oF
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olga F.

Construction, 501-1,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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further develop solutions together

Reviewed 4 years ago

committed, competent, based on partnership

Pros

simple and logical handling, quick solutions

Cons

lack of functionality in chat, easier handling of events

Vendor response

Hello Ogla, Thank you very much for taking the time to leave us a review. We're happy to work together with you and i+R Gruppe! We released some major updates to our Chat this spring and are continuing to work towards offering the best possible experience for our customers. You can read more about that here: https://staffbase.com/blog/new-chat/ Feel free to reach out to your Customer Success Manager if you'd like to discuss further. We really appreciate your feedback and look forward to continuing our partnership with you. Best, McKenzie & the Staffbase Team

AK
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Arne K.

Management Consulting, 501-1,000 employees

Used other for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Broad Feature-Set and easy-to-use

Reviewed 4 years ago
Pros

Crosspublishing offers great capabilities to safe time

Cons

No major disadvantages so far. Looking forward to furhter features

JF
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Jerry F.

Online Media, 201-500 employees

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Product!

Reviewed 4 years ago

NA

Pros

Very innovative - highly user friendly Amazing team expertise

Cons

Nothing to highlight, no difficulties, great choice!

SR
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Simone R.

Leisure, Travel & Tourism, 11-50 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Easy and helpful tool.

Reviewed 4 years ago
Pros

Dirico is easy to learn and use. With a bit of training it is simple to create social media posts. For us it is really helpful, that you create a post once and you can copy it for another social media account. We use it for Facebook and Instagram. It saves time in our work progress.

Cons

In the beginning it was difficult to get all accounts connected. Time after time you need to regenerate the access to these accounts, which didn't always work as planned. But now where all the settings are correct, it does a great job in helping us to make a fast and simple social media appearance.

JS
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Jelle S.

Internet, 5,001-10,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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We use the app to improve our communications for our technicians who are often on the road to custom

Reviewed 4 years ago
Pros

We were looking for another way to communicate than e-mail. By means of the push function in the app, we can make a choice between what is important and what is not. As an administrator, the app is very easy to use, the tech support in case of problems is also quickly resolved and handled.

Cons

Pages environment, you can not sort and or adjust. A menu structure for this environment would be very useful.

Vendor response

Hi Jelle, Thanks for taking the time to leave us a review! If you're looking for a heightened editing experience, Dynamic Pages offers further flexibility and advanced design and layout options. That said, we're always looking for ways to make it even simpler for you to create, organize, and publish your company's info platform-wide. Let us know what you want to see in detail on our ideas platform and thanks again for your great feedback! All the best, McKenzie

MZ
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Maja Z.

Business Supplies and Equipment, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Nice app with useful features

Reviewed 6 years ago

We were looking for a new way for our intranet, a channel into the company. The communication within our organisation had to become fast, clear and comfortable. Many different sources of information needed to be combined in one medium. With this app we have managed this very well in a short time. The contributions and articles are read within a few hours by at least half of all colleagues, which means very good accessibility. The app's functions allow you to distribute articles according to the company hierarchy.

Pros

easy handling self-explanatory many different useful plugins rapid implementation

Cons

Chat plugin should become more functional market-leading apps should serve as a benchmark here

DL
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Dan L.

Hospitality, 1,001-5,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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It's been easy to use from the get-go with fully-engaged support all along the way.

Reviewed 6 years ago

It has enhanced our ability to communicate directly with our employees - something we have struggled with over the years as most of our employees work in different units and at non-desk positions.

Pros

It is easy for both our end users to use and for our backend admins. We didn't want to overwhelm our employees with a clunky system. Staffbase has provided a clean space with the flexibility to make it what we want. Their support along the way has been especially helpful too.

Cons

We have a small list of "wishes" for the app - meaning we wish it could do this or that. Just little tweaks to make it more adaptable to our business and purpose. However, Staffbase has been continually adaptable to new ideas and suggestions and we have seen our requests come to fruition through new updates . They listen - which helps.

LG
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Lukas G.

Utilities, 51-200 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Super Intranet und noch vieles mehr

Reviewed 3 months ago
Pros

Haben es zwar erst seit kurzem im Einsatz, gefällt uns aber jetzt schon richtig gut. Als Nachritenplattform optimal. Am besten gefällt mir die öffentliche App.

Cons

An Staffbase gibt es gar nichts aus zu setzten. Es gibt nichts, was mir an Staffbase nicht gefällt.

Showing original review in German. See translation

FF
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Frank F.

Government Administration, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Gute Wahl

Reviewed a year ago

Bessere Information der operativen Mitarbeiter.

Pros

Ein super Intrument für die Interne Kommunikation - einfache Erstellung von Beiträgen

Cons

Mitarbeiterinnen und Mitarbeiter wünschen sich eine bessere Chatfunktion

Showing original review in German. See translation

SH
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Stefanie H.

Insurance, 501-1,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Ein liebgewonnenes Arbeitsmittel

Reviewed 3 years ago

Sehr sehr gut, professionell, engagiert und immer dem Zeitgeist angepasst.

Pros

Einfache Bedienung für Administration und Nutzer. Viele verschiedene Nutzungsmöglichkeiten. Stetige Weiterentwicklung. Produkt am Puls der Zeit.

Cons

Die unterschiedlichen Pakete und zusätzlichen Kosten. Begrenzte Individualität für die Bedarfe eines einzelnen mittelständischen Unternehmens.

Showing original review in German. See translation

kd
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katharina d.

Insurance, 501-1,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Anwenderfreundliche Mitarbeitenden-App, die sich immer neu erfindet.

Reviewed 3 years ago
Pros

Bedienbarkeit sowohl als Administrator*in als auch als Nutzer*in sehr einfach und intuitiv. Guter & schneller Support. Gute Unterstützung beim Rollout. Stetige Weiterentwicklung. Gute Vernetzungsmöglichkeiten durch Angebot von Konferenzen/Workshops etc.

Cons

Die Kunden von Staffbase sind individuell in Branche und Unternehmensgröße. Daher wäre es manchmal wünschenswert, wenn einige Funktionen optional angeboten würden und der Kunde selber entscheiden kann, ob es für ihn sinnvoll ist oder nicht. Dies erhöht die Flexibilität.

Showing original review in German. See translation

MJ
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Maximilian J.

Banking, 501-1,000 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Hervorragende Software sowie Projektbegleitung

Reviewed 3 years ago

- Sehr kompetente Projektbegleitung - Gut strukturierter Projektierungsprozess - Schnelle Reaktion bei Fragen

Pros

- Die vielen Individualisierungsmöglichkeiten - Die Möglichkeit die Software sowohl als App, als auch als Webversion zu nutzen - Das einfach zu steuernde Backend - Die User Experience

Cons

- Die Software umfasst alles, was wir benötigen

Showing original review in German. See translation

JH
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Joachim H.

Chemicals, 501-1,000 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Gute und professionelle Zusammenarbeit - von Anfang bis zum Projektabschluss

Reviewed 3 years ago

Die Apps von Staffbase sind ein tolles Tool zur internen Kommunikation und vor allem einfach anwendbar.

Pros

Einfache und intuitive Bedienung des Content Management Systems (Experience Studio) - dadurch gab es nur kurze Einschulungsphasen und eine hohe Bereitschaft, Inhalte zur Verfügung zu stellen. Einfache und intuitive Bedienung der App selbst - dadurch gab es rasch eine hohe Nutzungsquote.

Cons

Gewisse (sehr spezielle) Anwendungsfälle konnten mit bestehenden Features nicht abgebildet werden - das war jedoch nicht weiter schlimm.

Showing original review in German. See translation

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Verified reviewer

Shipbuilding, 1,001-5,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Eine gute Entscheidung zu Einführung des Tools - wir sind trotz Optimierungen sehr zufrieden

Reviewed 4 years ago

Es gibt ein sehr gutes Projektmanagement und klare Struktur (Vertrieb, Onboarding, Support). Einmal verstanden, kommt der Anwender damit gut zurecht.

Pros

Leichte Verständlichkeit für Anwender und Administratoren auch ohne IT Vorkenntnisse. Usability für die Mitarbeiter ist sehr gut.

Cons

Es gibt kleine Bugs, die aber über den Support sehr schnell bearbeitet werden. Somit ist noch Optimierungsbedarf da, der aber gerne aufgenommen wird.

Showing original review in German. See translation

MI
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Marco I.

Electrical/Electronic Manufacturing, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Interne Kommunikation im digitalen Zeitalter

Reviewed 4 years ago

Staffbase hat es uns ermöglicht unsere interne Kommunikation auf ein neues Level zu heben und damit unter anderem unser Employer Branding zu stärken.

Pros

Alle Mitarbeitenden mit und ohne Computerarbeitsplatz, weltweit erreichen und dadurch interaktive Kommunikation fördern und abteilungs-, standort- und länderübergreifend Zusammenarbeit fördern. Staffbase bietet ein durchdachtes Feature Set und gute Plug-Ins. Diese erlauben es mühelos Inhalte kreativ und ansprechend zu gestalten. Die weltweite Einführung inkl. der mobile APP war in wenigen Wochen möglich und Staffbase Stand zu jedem Zeitpunkt mit Rat und Tat zur Seite.

Cons

Es fehlt leider ein internes Dokumentenmanagement-System, welche viele wichtige Funktion ermöglichen würde. Der Chat bietet nur die wichtigsten Basisfunktionen.

Showing original review in German. See translation