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Staffbase

Mobile-first employee communication for large organizations

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Staffbase Reviews

User ratings

Overall rating

4.8

/5

66
100%
positive reviews
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.3/10

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Pros and cons

Pros

Cons

Best of all, is the extreme easy handling ot the staffbase tool, which the users and editors really appreciate. And it's really a pleasure to use /and work with the staffbase tool.

AR

Anonymous Reviewer

Reliable, creative and innovative partner for internal communication processes.

KD

Kathrin D.

The support is quickly accessible and extremely friendly and helpful. The functions within the app are very intuitive.

PA

Philipp A.

The representation often is not similiar to the desktop version or is completely destroyed.

AR

Anonymous Reviewer

No personal meetings with the Team, but always virtually with cams.

DK

Denise K.

If you had some of the tools on other platforms you might lose some features.

SH

Sebastian H.

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66 reviews

Recommended

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Good and professional cooperation - from the beginning to the end of the project

Reviewed a year ago

Staffbase's apps are a great tool for internal communication and, above all, easy to use.

Pros

Simple and intuitive operation of the content management system (Experience Studio) - as a result, there were only short training phases and a high level of willingness to provide content. Simple and intuitive operation of the app itself - this quickly resulted in a high usage rate.

Cons

Certain (very special) use cases could not be mapped with existing features - but that was not a problem.

This review was translated from German. Read original review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great solution to improve internal communication

Reviewed 2 years ago
Pros

Intuitive operation, high user-friendliness, great onboarding team with short communication channels

Cons

We have nothing to complain about

This review was translated from German. Read original review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent Support

Reviewed a year ago

Only recommendable!

Pros

It was an easy set up with qualitative support through Staffbase

Cons

It takes long time to implement new features suggested by users

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Review

Reviewed 5 months ago
Pros

It is easy to use once it is set up.

Cons

Pictures or videos in the chat cannot simply be forwarded.

This review was translated from German. Read original review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great tool

Reviewed a year ago
Pros

Easy to use app for our employees, great possibilities, great support

Cons

some features to be improved, but overall: good

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best App ever

Reviewed 2 years ago
Pros

Great Onboarding. Great Support. Great follow up.

Cons

Noting. All fine and good. Keep it like that.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Perfect Tool for Company News

Reviewed a year ago
Pros

easy, user friendly, easy to use for Administrator, new Features on regular basis

Cons

there is really nothing bad About his product

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent software and project support

Reviewed a year ago

- Very competent project support - Well structured project planning process - Quick response to questions

Pros

- The many customization options - The possibility of using the software both as an app and as a web version - The easy to control backend - The user experience

Cons

- The software includes everything we need

This review was translated from German. Read original review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Uncomplicated communication APP including intranet

Reviewed a year ago

Perfect project - contact persons had excellent expertise - project was rolled out on time.

Pros

Fast and uncomplicated communication with employees - simple design and integration of various departments - integration of further APPs possible and regular further development.

Cons

Web solution does not use the entire screen size.

This review was translated from German. Read original review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Mature and well thought-out social intranet solution

Reviewed 2 years ago

Excellent overall impression, very structured and professional

Pros

Powerful app, instant messenger, top usability, simple setup, very good onboarding, and support during the introductory phase, software with a very wide range of functions

Cons

Price structure somewhat complicated due to the division into individual modules and packages

This review was translated from German. Read original review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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rating

Reviewed 2 years ago
Pros

Easy handling user-friendly look

Cons

Chat could get even better eg forwarding function

This review was translated from German. Read original review

Vendor response

Hallo Frau Tschage, vielen Dank fur Ihre Bewertung! Wir arbeiten gerade intensiv daran, den Chat noch besser zu machen und freuen uns auf die Moglichkeit, die neue Funktionen bald mit Ihnen teilen zu konnen. Bis dahin und vielen Dank nochmal fur das tolle Feedback! Freundliche Gru?e, McKenzie

Overall Rating
  • Value for money
  • Ease of use
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Out-of-the-box app for our company

Reviewed 7 years ago

Very easy to get started. Inviting my office staff was straightforward (via email) and for our drivers the EmployeeApp provided access codes which I could print and hand them over. We use it for three things: 1. Company blog: once a week I write a longer article on recent business developments. 2. Push notifications: several times per week there are messages we want to get out to everyone. In EmployeeApp you can send them with push notifications which is a handy feature. You can also target specific groups inside your organization but we haven't used this yet. 3. Documents: we have a few documents and guidelines everyone should have access to. We created a page in EmployeeApp for them and uploaded the documents.

Pros

No pros were added to this review

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Quick and very good support in every sense

Reviewed a year ago

When questions arise, the project manager and/or suppport team is easy to reach. Very kind handling and helpful.

Pros

The product is easy to use, clear and we like the look, layout options and functions.

Cons

Some additionally features are currently in development, that we are looking forward to.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Extremely professional provider. Always solution oriented. Perfect onboarding.

Reviewed 5 months ago

I can recommend Staffbase to any company that wants to inform their employees in real time and connect all their employees.

Pros

The Experience Studio is very easy to use. The user interface is absolutely intuitive.

Cons

I have no comments on this. The software works perfectly.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Rating from [SENSITIVE CONTENT HIDDEN]

Reviewed a year ago

Great experience. Amazing support.

Pros

Great customer support and easy handling

Cons

Some of the functions are still not available

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Staffbase Review

Reviewed a year ago
Pros

How easy it is to use. From an admin perspective and end user perspective it is quite intuitive to use.

Cons

Changes of the user profile have to be done by import and can't be manually modified.