Staffbase Reviews

Pros
Everything is easy to handle, for admins and also for users.

Cons
There is nothing in my mind ;) maybe a live-streaming tool would be great.

Rating breakdown

Likelihood to recommend: 10/10

Pros
Staffbase's software fulfills almost all requirements from a user perspective as well as the administrator's perspective that can be placed on a modern internal / external communication solution for companies. It is slim in the best sense. That means it has many very useful functions, but at the same time it is not overloaded with things that you don't need in the end anyway. This fact together with a very clear and pleasantly reduced optical design (which can also be adapted to the corporate design) ensures that the software can be used immediately. There is practically no need for separate instructions for front-end and back-end users. In addition, there is permanent further development with new, useful functions and visual improvements. As I said, everything with a sense of proportion, so as not to overwhelm the very good user-friendliness. There are numerous integration options with existing systems e.g. to automate user management. The application is very flexible in terms of its scalability and therefore equally suitable for medium-sized companies and listed heavyweights (as the long list of references confirms).

Cons
It is not so easy to find something that really speaks against this tool. In my view, there would be one or the other functionality that I would still like to see. There is an integrated ideas portal for this, through which users can send ideas and suggestions for improvement directly to the Staffbase team. Since the expansion takes place with a lot of sense of proportion, as mentioned, it can of course be that you wait a long time for your specific additional requests ... However, this is not really dramatic, since in the meantime you simply enjoy using the tool.

Rating breakdown

Likelihood to recommend: 10/10

Pros
The application is really easy to use - for administrators as well as for employees. There are a lot of features that could be implemented - and the range of features is continuously increasing.

Cons
There are some small things that could be improved, for example when somebody forgot his password - people get not informed when they entered wrong data, so they wait for the mail to reset their password but they never receive it. It would be better if the system could tell them that they have maybe entered a wrong (or for the system unknown) mail address.

Rating breakdown

Likelihood to recommend: 8/10

Pros
We started a project with Staffbase to digitalize our employee magazine. During the project our scope evolved to a full-blown employee app containing news, chats and services for all our employees around the globe. For a company with more than 13.000 employees in over 40 countries it's extremely important to have an easy-to-manage but most importantly scalable solution to reach all employees. After the launch of the employee app on Staffbase basis we were able to migrate our old SharePoint intranet in less than 6 months to Staffbase. With this, we now can give all our employees access to all information and processes they need, no matter where, they are, no matter which device they use and no matter if they are inside or outside the company. With Staffbase, we have a very intuitive solution, which has decreased the time editors have to spend to maintain their content tremendously. Furthermore, we can use the standard plugins Staffbase offers to setup surveys, events and other helpful contents really fast. Long story short - tl;dr: Staffbase is the #1 choice if you want to have a scalable solution which offers a broad set and tools for your internal communication landscape and entry point for your digital workplace.

Cons
Eventhough there are a lot of plugins which are good to go - some of them are not that far developed to replace existing solutions. If you haven't had anything in the past - all plugins are a perfect fit. If you had some of the tools on other platforms you might lose some features.

Rating breakdown

Likelihood to recommend: 10/10

Pros
Staffbase helps companies to boost employee experience across the entire workforce. Consistently integrating the needs on white- and bluecollar workers, the platform differs widely from convoluted Social Intranet solution. With a bundle of off-the-shelf plugins and integration, Staffbase easily covers 90 percent of communication requirements and, at the time, serves as portal for collaboration and exchange. Above all, the people at Staffbase really know internal comms inside out – it's an integrated approach, not just SaaS.

Cons
Staffbase is way ahead of its competitors in terms of usability, customer support and features. The only thing that is missing is a Confluence integration – with Atlassian only offering a stripped down app for general usage, this will be an important bridge to cover in the next months.

Rating breakdown

Likelihood to recommend: 10/10

Pros
Our users get along with the system really well. The navigation throughout the content is rather intuitive. The Staffbase system has many great features, that you can adopt just the way they are. Also, it's rather simple to find a "work-around" to achieve the results you would like to reach, if the appropriate feature isn't there already. Also, the administrational system is really easy to work with. Most features are very intuitive to handle and you don't need to be an IT-expert.

Cons
The tools for user behavior analysis are rather simple and don't provide much information about long-term user activity. But, I have high hopes for future developments. Few features can only be set up by Staffbase. I would like to have more flexibility in changing particular applications myself.

Rating breakdown

Likelihood to recommend: 9/10

Pros
We were looking for another way to communicate than e-mail. By means of the push function in the app, we can make a choice between what is important and what is not. As an administrator, the app is very easy to use, the tech support in case of problems is also quickly resolved and handled.

Cons
Pages environment, you can not sort and or adjust. A menu structure for this environment would be very useful.

Rating breakdown

Likelihood to recommend: 10/10

Pros
It is easy for both our end users to use and for our backend admins. We didn't want to overwhelm our employees with a clunky system. Staffbase has provided a clean space with the flexibility to make it what we want. Their support along the way has been especially helpful too.

Cons
We have a small list of "wishes" for the app - meaning we wish it could do this or that. Just little tweaks to make it more adaptable to our business and purpose. However, Staffbase has been continually adaptable to new ideas and suggestions and we have seen our requests come to fruition through new updates . They listen - which helps.

Rating breakdown

Likelihood to recommend: 9/10

Pros
easy handling self-explanatory many different useful plugins rapid implementation

Cons
Chat plugin should become more functional market-leading apps should serve as a benchmark here

Rating breakdown

Likelihood to recommend: 8/10

Pros
Das Produkt ist sehr einfach zu bedienen und einzurichten. Der Kundensupport exzellent.

Cons
Mehr Integration mit Drittsystemen (Suche etc.)

Rating breakdown

Likelihood to recommend: 8/10

Pros
It's quick and easy to launch. The use for both end-user and administrator is intuitive. Available for iOS and Android.

Cons
The software is becoming the most important entry point for communication with employees. Linking other use cases and systems (like personal pay-roll report for example) would be a logical next step, however since the app is hosted in the Cloud there are some security concerns to further integrate the app in our application landscape.

Rating breakdown

Likelihood to recommend: 8/10

Pros
Chatfunktion, Formulare, Newskanäle, Seitenfunktion, Mitarbeiterverzeichnis

Cons
Chat hat Optimierungspotenzial, Registrierungsprozess scheint für technisch unbegabte Kollegen etwas schwierig zu sein

Rating breakdown

Likelihood to recommend: 8/10

Pros
Administration is very manageable to my busy schedule. Posting news and resources for employees can be done in a matter of minutes. Love the push notification function of the App. The employee directory is our most utilized function.

Cons
As the administrator, I wish I could have access to profiles in order to manually change items such as titles and job location. I do not want to have to do entire CSV import for just one person.

Rating breakdown

Likelihood to recommend: 10/10

Pros
Staffbase is easy to use and easy to administer. Our Employees are happy about this improvement and had no difficulty in learning how to use it. Customer Support is great - they help immediately and our key account manager alyways listens to us.

Cons
As one of the many customers we have only small power to influence future improvements on Features. However they always try to find work-arounds.

Rating breakdown

Likelihood to recommend: 10/10

Pros
Simple and self-explanatory application. Very extensive construction kit with many possibilities. Quick and helpful Support.

Cons
More flexibility in the structure of article selection within a channel would be great.

Rating breakdown

Likelihood to recommend: 10/10

Pros
- customer support - independence (you're able to setup the whole thing on your own and don't need to pay extra for service) - go online with your app in a few days (if you prefer a branded app calculate with at least 1 month) - reach staff with push news

Cons
None - except from negligible bugs which get eliminated within a few days

Rating breakdown

Pros
Einfache Bedienung nutzerfreundliche Optik

Cons
Chat könnte noch besser werden zB Weiterleiten Funktion

Rating breakdown

Likelihood to recommend: 10/10

Rating breakdown