Trainual Features

Trainual

Easy onboarding and training software for growing businesses

4.8/5 (219 reviews)

Trainual Feature Summary

  • Built-in LMS
  • Built-in course authoring
  • Business rules management
  • Collaboration
  • Corporate/Business
  • Course tracking
  • Employee handbook
  • Gradebook
  • Job description management
  • Learner portal
  • Learning and development
  • Learning paths/tracks
  • Mobile learning
  • Orientation management
  • Process capture
  • Process change tracking
  • Reporting/Analytics
  • Tests/Assessments
  • Training companies
  • eLearning companies

Competitor Feature Comparison

API
Asynchronous Learning
Automatic Notifications
Collaboration Tools
Commenting
Content Library
Content Repository
Custom Forms
Customizable Branding
Data Import
Data Storage Management
Document Management
Document Review
Document Storage
Drag & Drop Interface
Employee Onboarding
File Transfer
Gamification
Monitoring
Multimedia Support
Policy Management
Progress Tracking
Search Functionality
Self Service Portal
Skills Tracking
Status Tracking
Succession Planning
Synchronous Editing
Task Management
Task Tracking
Third Party Integration
Training Management
User Management
Wiki
Visit WebsiteCompare App
API
Asynchronous Learning
Automatic Notifications
Collaboration Tools
Commenting
Content Library
Content Repository
Custom Forms
Customizable Branding
Data Import
Data Storage Management
Document Management
Document Review
Document Storage
Drag & Drop Interface
Employee Onboarding
File Transfer
Gamification
Monitoring
Multimedia Support
Policy Management
Progress Tracking
Search Functionality
Self Service Portal
Skills Tracking
Status Tracking
Succession Planning
Synchronous Editing
Task Management
Task Tracking
Third Party Integration
Training Management
User Management
Wiki
Visit WebsiteCompare App
API
Asynchronous Learning
Automatic Notifications
Collaboration Tools
Commenting
Content Library
Content Repository
Custom Forms
Customizable Branding
Data Import
Data Storage Management
Document Management
Document Review
Document Storage
Drag & Drop Interface
Employee Onboarding
File Transfer
Gamification
Monitoring
Multimedia Support
Policy Management
Progress Tracking
Search Functionality
Self Service Portal
Skills Tracking
Status Tracking
Succession Planning
Synchronous Editing
Task Management
Task Tracking
Third Party Integration
Training Management
User Management
Wiki
Visit WebsiteCompare App

Mobile apps

iOS App


15 reviews

Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


6 reviews

Trainual Feature Reviews

25 reviewers had the following to say about Trainual's features:

Grant Braaten

Do it Right the First Time

2019-08-27

With turnover being a real thing we have to deal with, It's nice to spend time on more important tasks than the minute details that people can learn themselves.

Pros

I like self-motivators and self-starters and Trainual helps give me time back by allowing those employees to really train themselves.

Cons

It is a lot of work up front to set up. Some of that can't really be avoided though. I do wish there was a little more robust support documentation.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Trainual


So happy we're helping you save time! We're also working on building out the template marketplace so initial setup will be a breeze.

Thanks for your review!

Read more
Nick Eleftheriou

Easy to set up and implement

2020-09-03

Employee training and knowledge and new hire onboarding are all made easier with Trainual

Pros

Course/content loading, tracking completion, creating quizzes to test knowledge

Cons

None -- it's a great program that fit our needs.

Rating breakdown

Value for money
Ease of use
Features

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Trainual


Hi Nick! We appreciate that you took the time to leave a review of your Trainual experience. We're happy that you've been utilizing the test feature and that the platform has made training and onboarding easier for your team. We hope you continue to find it beneficial and impactful! Let us know if you have other feedback or any questions!

Read more
Michael Dineen

Does what it needs to.

2019-09-29

Overall it is great and has greatly cut down the time to onboard a new employee.

Pros

I like the simplicity of trainual, especially the dashboard and the email reminders that content has been updated.

Cons

It can be a bit confusing adding new content from the subject area (but once in the lesson it is super easy). I just think the initial contents could be easier to navigate.

Rating breakdown

Value for money
Ease of use
Features

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Trainual


Glad we helped you cut down onboarding time, Michael! Thanks for your feedback around our subject editor too -- we're working on a big project to make this a lot easier.

Read more
Angela Miller

Finally, all our policies and procedures in one place

2020-05-08

Very positive! They have a great community on Facebook and they are always adding new features and offering free training and modules.

Pros

I love that in order to finish a module, employees have to check "Mark Complete."

Cons

I feel the dashboard is a little clunky and I would love the ability sort the modules into folders.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Trainual


We're so happy Trainual has made it easier for you to onboard your remote employees, Angela! We are currently working on something to group your subjects into folders in the future, so be on the look out for some new features!

Read more
Daisy Fernandez

Best Training Software We've Used

2019-05-20

Running a business can get hard but having our employee training manual uploaded onto Trainual has helped us tremendously and has kept productivity at the upmost high!

Pros

The reports we are able to see on all of our team members and what they've accomplished, with so much detail like exact time and percentage of progress is really helpful to keep track.

Cons

The only thing I'd say is when it comes to uploading videos, you will have to use a separate link or have the user download the video onto their computer/device to see a video in a certain subject.

Rating breakdown

Value for money
Ease of use
Features

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Trainual


Thanks for the feedback, Daisy! We are working on an in-app video tool as well. :)

Read more
Anonymous
(Marketing and Advertising company, 11-50 employees)

Trainual: Systemize Your Business In No Time

2018-12-31

Onboarding new clients/employees has never been easier!

Pros

- Uniqueness of the platform - Ease of use - Ability to create a sort of curriculum for onboarding clients/employees - They guide you step-by-step how to use the platform to it's fullest effect.

Cons

- Pricing can be a bit much for smaller businesses - Room for improvement in the adding of a class.

Rating breakdown

Value for money
Ease of use
Features

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No

Response from Trainual


Thanks for the positive review! ?

Read more
Lori Portillo

Trainual is the best at Training

2020-05-18

We use a lot of content management systems so Trainual is very helpful at keeping all employees trained on these systems.

Pros

This software allows you to record and upload your own training videos.

Cons

There is really nothing I dislike about this software at this time.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Trainual


Hi Lori! We're definitely glad we've helped you create video trainings, as well as stay up to date on the training for all your other systems as well.

Read more
Nicholas Evans

Operations Manager Review

2020-11-20

Pros

It was very easy to invite and monitor activity.

Cons

Integration with task management (Assigning and Marking Complete) would be ideal for us so that management of statuses can be common to one platform.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Trainual


Hi Nicholas! We appreciate you taking the time to leave your Trainual review. We're thrilled to hear that it's been easy to use so far, and we hope you continue to see its impact! We'll be sure to note your feedback about an Asana integration. We're always looking for ways to improve and make your work more efficient, so please let us know if you have other thoughts or questions.

Read more
Amer orabi

Automating Training

2018-10-11

I am rolling it out with all my employees!

Pros

This software is awesome to train and onboard new employees!

Cons

No phone app :( It would be much better if it did have an IOS app

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Trainual


Hi Amer! We do have an iOS app on our roadmap so stay tuned for exciting things to come :) Thanks so much for taking the time to leave a review!

Read more
Oryan Levi

Great Tool, needs more flexibility

2019-05-30

Pros

I love how easy it is for our employees to learn how to use it. new employees can just sit down at their desk on their first day and go through the trainual and be onboarded in an organized way.

Cons

I would love for the UI to be more fun and engaging so our employees dont just feel like theyre flipping through pages of text.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No

Response from Trainual


Hi Oryan -- Thanks for the review! We would be happy to hop on a call and discuss your feedback if that would be helpful. Just email support@trainual.com and we'll get that coordinated!

Read more
Danielle Boudreau

Great Training Sote

2019-05-20

It’s been a great tool for both our employees and managers.

Pros

Our team has been able to collectively use this site to help create new training for staff, onboarding for new employees, roll out new policies, and more.

Cons

The only thing I wish this had is a way to order training for our employees. Some hires should start out with a different course than others, so we’ve been making our training schedules manually—however, it’d be great if the site came with a training scheduling system.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Trainual


Thanks for the review, Danielle! You can your feature requests (like the awesome one about training order) to trainual.com/ideas.

Read more
Stephanie Campbell

Great way to train new and current staff!

2020-09-04

It has made training our employees much easier.

Pros

We can track their progress and see when everything was completed as well as their test scores.

Cons

Very few cons. Any issues have been easily resolved with support staff.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Trainual


Hi Stephanie! Thanks for leaving such a great review of your Trainual experience. We're delighted to hear that it's made your trainings easier and more impactful! We're also glad that our team has been able to quickly resolve any issues that might have popped up. If there is anything at all we can help with moving forward, please let us know!

Read more
Oleg Pasko

All-in-one platform for processes documenting

2020-08-25

It was not easy to find a service to write down all the processes to delegate and share them.

Pros

Roles management and access levels, course/position tracks, useful templates.

Cons

UX and ease to use may be improved. But they are adding more features regularly.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Trainual


Hi Oleg! Thank you for sharing your Trainual review. We appreciate your feedback about UX and hope to continue improving your experience. Please let us know if you have any questions or additional feedback for us! We would always love to hear from you.

Read more
Lesli Laughter

Finally! Organization with Ease

2020-08-31

This solved our problem of having policies and procedures stored on different platforms.

Pros

Trainual is the perfect solution for onboarding new employees.

Cons

Does it integrate with Slack?

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Trainual


Hi Lesli! Thanks so much for your Trainual review. We don't currently integrate with Slack, but we will pass that along to our Product Team! We hope that our platform continues to be impactful to your team's trainings!

Read more
Michael Kupperman

Great Platform

2020-11-19

Compatible with mobile devices is huge!

Pros

Finally a platform that is intuitive, more compatible, and fun to work with.

Cons

Would be nice to have an administrative level access, ( permissions below my corporate franchise system), that would allow me to log in and monitor the progress of all my employees. Acquiring all their credentials and having to log in individually as them, is a pain.

Rating breakdown

Value for money
Ease of use
Features

Time used: Less than 6 months

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Trainual


Hi Michael! Thanks for sharing your candid Trainual review. We're thrilled to hear that you're enjoying the software and that it's been an upgrade from your previous system. We'll be sure to note your feedback about permissions - we're constantly iterating and want to make Trainual as beneficial as possible! Please don't hesitate to let us know if you have additional product requests or any questions. We're here to help!

Read more
Anonymous
(Hospital & Health Care company, 11-50 employees)

a must have to scale your business

2019-05-20

Pros

Upon the first time logging in, it was already very easy to understand.

Cons

Confused the employees a little bit but once understood, everything was fine.

Rating breakdown

Value for money
Ease of use
Features

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Trainual


Thanks for the great review!

Read more
JaCoby Marston, CPA

SUPER AWESOME TOOL TO USE FOR ALL BUSINESSES

2018-10-11

Trainual is allowing us to be better prepared in training our new employees. Before Trainual, our new employee training was a mess.

Pros

Trainual makes it very easy to train new employees as well as record job descriptions.

Cons

There are times I feel that I have to duplicate my work to get the same results which is sometimes a waste of time.

Rating breakdown

Value for money
Ease of use
Features

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Trainual


Thanks for the awesome review, JaCoby! I'd love to hear more about where you feel you're duplicating efforts -- I'll send you an email now so we can find a time to chat :) Thanks again!

Read more
Greg Roland

Reliable, and to use.

2020-05-08

Standardized training for employees across very large geographical areas.

Pros

It's simple. Uncluttered layout and it's never been down to do updates or problems (to the best of my knowledge).

Cons

This is not so much a con, as a recommendation. Sometimes I want to review all the training material before completing the course, but Trainual will make it as read. It would be nice to see an option to mark as read/unread similar to email programs.

Rating breakdown

Value for money
Ease of use
Features

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Trainual


Hi Greg! We love that you have found our software both simple to user and uncluttered. We thoroughly appreciate the suggestion for marking as completed or incomplete. You can actually do this at the step level by clicking "completed" in the upper right hand corner! This will mark the step as incomplete once more.

Read more
Casey Maw

Provides a Great Central Database For My Company

2018-10-11

Overall we have had a very positive experience with Trainual and the customer service.

Pros

Trainual is extremely easy to use, we were able to onboard our company hassle-free

Cons

We still have to utilize Google drives for things like photo/graphic databases, it would be great if Trainual had a better way to host and display multimedia.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Trainual


Thanks so much for the feedback, Casey! I will be sure to pass this along to our product team to discuss. We have lots on our roadmap for 2019 so stay tuned! Thanks again!

Read more
Derek Herider

Exceptional Performance and Easy to Use

2019-05-20

We are developing training for employee onboarding, reinforcement of best practices and assigning content for coaching opportunity.

Pros

The pros of the Trainual software are genuinely to numerous to mention in one review. Moving through the Trainual Basics essentially taught me everything I needed to create my first subject. I started with a simple client connection overview and had the entire module complete in less than an hour. This included embedded video, hyperlinks, images, slide shows etc. Ease of use A+, Training A+, Quality of Support A+. This software is amazing.

Cons

Honestly one training completed and I have yet to find something i didn't like.

Rating breakdown

Value for money
Ease of use
Features

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Trainual


Thanks so much for the thoughtful review, Derek!

Read more
Ariel Dominguez

Excellent Service & Our Company Loves It!

2019-05-20

Pros

I love how easy it is to use and how simple it is to create all the sections needed for our CRM and Company training.

Cons

There are somethings I would change like the fact of the publishing and the employee user interface.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Trainual


Thanks for the feedback, Ariel! We added a new permission that requires an admin to approve content before it is published, so maybe this would help with your publishing issue! If so, email support@trainual.com and we'll get this added to your account.?

Read more
Jamie Senopole

Amazing for larger businesses looking to continually scale their staff

2020-09-17

It's really cool because I can set up the policies and steps for onboarding and lead right into any necessary training or certifications right after.

Pros

No more printing hundreds of sheets of paper and spending hours at a time repeating the same policies and processes over and over. Onboarding is incredibly streamlined and employee training and certification is a breeze now.

Cons

If you do not have major staff growth needs, whether it's training or onboarding, then this may not be something worth implementing just yet.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Trainual


Hi Jamie! Thank you so much for leaving your review of Trainual. We are very happy to hear that we have made your processes more efficient and streamlined. If there is anything at all we can help with moving forward, please let us know!

Read more
Jennifer Edmon

Efficient, easy to use and intelligent!

2018-10-12

Seamless. SUCH a great idea.

Pros

I love that this is so easy to use.

Cons

I guess the design and branding can be a little more customizable but this is still great.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Trainual


Thanks for the review, Jennifer! I'll be sure to pass your feedback about further customizing your account to our product team. If anything else comes up, feel free to email us at support@trainual.com!

Read more
Wes Hester

All your company's info in one place

2019-05-20

It's just a great way to capture everything you need to for your employees. Gone are the days of Google Docs and PDFs.

Pros

It makes it easy for new and old employees to search what they need and instantly get the answer.

Cons

The user interface currently is a little meh, but Trainual is constantly updating and listening to their users.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Trainual


Thanks for your review, Wes! If you have any ideas you want to submit regarding our interface, feel free to visit trainual.com/ideas.?

Read more
Scott Blackwell

Trainual is great!

2020-11-24

Trainual, although time intensive on the front end, has been a great tool for our company to further our goal of training our employees to provide exemplary service.

Pros

-Mobile App -Ease of Use for learners -Consistent training across stores As a strongly seasonal company, trainual has allowed us to create consistency in training across stores for all of our new hires.

Cons

It takes a lot of time to build out all the training to begin with.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Trainual


Hi Scott! Thanks for leaving such a candid review of your Trainual experience. We hear you when you say it takes time to build up front, but we're glad that it's been worthwhile and beneficial to your stores. Please let us know if there's anything at all we can assist with moving forward!

Read more