Trainual Pricing Plan & Cost Guide

Trainual

Easy onboarding and training software for growing businesses

4.8/5 (219 reviews)

Trainual Pricing

Starting from: $99.00/month

Pricing model: Subscription

Free Trial: Available (No Credit Card required)

Pay Monthly:

PRO PLAN starting at $99/month for up to 25 users
PREMIUM PLAN starting at $149/month for up to 25 users

Annual Billing (get 2 months free):

PRO PLAN starting at $83/month for up to 25 users
PREMIUM PLAN starting at $116/month for up to 25 users

View Pricing Plans Free Trial

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Trainual Pricing Reviews

Pros
  • Overall their quality of support has been excellent with great webinars to help guild and show new features.Ian B.Read the full review
  • I love that in general I can have the benefit of a "hands-on" approach and thoroughly teach concepts and in actuality use up very little time to do so. Overall, Trainual is very helpful.Sarah R.Read the full review
  • I like how you can both link and embed video and really, create any type of layout you want. That is nice and I like having the ability to have certain layouts for certain kind of content.Michael D.Read the full review
Cons
  • The overall usability of the website is confusing at times. There are times I feel that I have to duplicate my work to get the same results which is sometimes a waste of time.JaCoby M.Read the full review
  • Some of the section names were a little confusing.Morgan B.Read the full review
  • Over time the playback on the videos downloaded will get distorted.Anna C.Read the full review
98%
recommended this to a friend or a colleague

16 reviewers had the following to say about Trainual's pricing:

Anonymous

Trainual: Systemize Your Business In No Time

Used weekly for less than 6 months
Reviewed 2018-12-31
Review Source: Capterra

Onboarding new clients/employees has never been easier!

Pros
- Uniqueness of the platform - Ease of use - Ability to create a sort of curriculum for onboarding clients/employees - They guide you step-by-step how to use the platform to it's fullest effect.

Cons
- Pricing can be a bit much for smaller businesses - Room for improvement in the adding of a class.

Response from Trainual


Thanks for the positive review! ?

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 7/10

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Anonymous

review for trainual

Used weekly for less than 6 months
Reviewed 2019-08-20
Review Source: Capterra

Pros
The pros to this software is that its great for training a team. It's easy to use for new team members. When they sing in, they know exactly what to do. Everyone that has used it with us, has loved it!

Cons
The cons is that its very expensive for the higher package. They are different other software that cost less but overall it's a great software to use for businesses.

Response from Trainual


Thanks for the review!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Chris Manitius

Trainual Helped My Business Scale

Used weekly for 1-2 years
Reviewed 2019-05-20
Review Source: Capterra

Trainual is the key to documenting processes and training and we wouldn’t have been able to grow as quickly without it. I am very grateful I found it.

Pros
Trainual is user friendly has allowed me to onboard staff in two clicks of the mouse. It is the one of the biggest keys to my business.

Cons
The user limitations are a bit low in my opinion

Response from Trainual


So happy you're loving Trainual, Chris!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Sean McGraw

Priceless Tool for Streamlining and Growth

Used daily for 1-2 years
Reviewed 2020-08-26
Review Source: Capterra

Extremely positive. The tool flat out works. It's something that you get out what you put in. My recommendation for anyone looking into it is to have a strong plan and a devoted 'Trainual Champion' devoted to the buildout and implantation of the platform.

Pros
Trainual is far and away the best value for any platform we have used. It's hard to determine what's more impactful, the cost savings or the added revenue generated from staying organized and properly training our people. I strongly recommend this tool to anyone wanting to scale their business in a healthy and sustainable way.

Cons
The cons I experience are items the Trainual team is working on developing. Not many negatives to this technology.

Response from Trainual


Hello Sean! Thank you so much for taking the time to leave such a thorough review of your Trainual experience. We truly appreciate the kind words and are thrilled to hear that our software has been impactful to your business, from savings to training efficiency. We're always here if you have additional feedback or questions!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Anna Meyer

Trainual Review

Used occasionally for free trial
Reviewed 2018-10-11
Review Source: Capterra

Pros
Super easy to use, very functional and affordable.

Cons
Did not like some of the functions and seemed a little pricey but overall good.

Response from Trainual


Thanks for the review, Anna! We'd love to hear more about any features that weren't a good fit. If you email support@trainual.com we'd be happy to pass it along to our product team :)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Daniel Spangler

Great Software

Used weekly for less than 6 months
Reviewed 2019-06-03
Review Source: Capterra

I got the free trial and decided to move forward with it because it was easy to use. We only ended our subscription because I hired a new office manager and she had experience with doing all of this type of stuff in-house, so we no longer needed the software. We will be back if the need arises!

Pros
Amazing customer service! Easy to use Great value

Cons
The only con was that there wasn't much info related to my direct industry, pet care.

Response from Trainual


Thanks for the review, Daniel! We appreciate you giving us a try and hope to see you back down the road :)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Samantha Vincent

Excellent value

Used weekly for less than 6 months
Reviewed 2020-08-24
Review Source: Capterra

Great experience over-all, quick implementation resulting in immediate ROI

Pros
- Easy to use - Excellent value - Features are adequate for our needs

Cons
- Reporting is a bit sparse, would appreciate the ability to click on one user and see their entire completion summary

Response from Trainual


Hi Samantha! Thank you so much for sharing your Trainual review. We're delighted to hear that it's been easy to use and a great experience so far! Let us know if you have additional feedback or any questions for us.

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 9/10

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Scott Mahan

Scott's Feedback

Used daily for less than 6 months
Reviewed 2018-10-11
Review Source: Capterra

Great customer support, great value, life saver for our business.

Pros
Everything that we've worked hard to put together over the years is in one spot. Also any time we want to add something new, there's no fear that it won't get transferred to our team. It's a great feeling not having to stress about making the same mistakes over and over again.

Cons
I wish that it was easier to review everyone's scores. It takes a lot of steps to do this, seems like there could be an easier way.

Response from Trainual


Thanks for the review, Scott! It's been a pleasure working with you and we're happy to hear Trainual is helping to alleviate some stress for you!

We will be taking a deeper look into Reports next year so I'll be sure to reach out regarding what you'd like to see changed :) Thanks again!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Cory Byron

Liking Trainual so far

Used weekly for 6-12 months
Reviewed 2019-05-20
Review Source: Capterra

Been great so far.

Pros
Simple and straightforward way to get into making manuals for your company. I didn't even know something like this existed so for me just getting going, understanding it right off the bat was a big deal.

Cons
Nothing at this point other than I find it expensive.

Response from Trainual


Thanks for the review, Cory!

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 7/10

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Lynette Grassow

Great system

Used occasionally for free trial
Reviewed 2020-06-13
Review Source: Software Advice

Trainual solves almost all of our onboarding dilemmas, and the library of templates gets you going quickly.

Pros
The system looks utterly professional and modern with a clean, uncluttered UI, its the main reason we are selecting this product. Once customised with our branding it looked and felt like our own platform. The website is responsive and its great that its available as a downloadable app and mobi site. The price is reasonable and flexible according to user numbers, and has a monthly payment option as opposed to a lot of other LMS systems requiring annual upfront payment.

Cons
Its disappointing that the LMS is not SCORM compliant or supportive of adding external course material. The content tools require expanding, colour fonts and custom backgrounds etc. If you are going to limit the instructor to compiling courses to using your own content tools only it has to sufficiently expansive to make your courses appealing. Gifs are not totally appropriate for a lot of courses while obviously a nice differentiator. Creativity is therefore limiting. I would like to also see that you are able to upload videos directly from your device, as opposed to being forced to using YouTube videos which looks less than professional.

Response from Trainual


Hi Lynette! Thank you so much for leaving your candid feedback of Trainual. We are delighted to hear that you like our UI and prebuilt templates.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Jordan Flory

Trainual - at the Top!

Used weekly for less than 6 months
Reviewed 2019-05-20
Review Source: Capterra

Trainual is assisting us do two things: 1. Write the system 2. Train team members how to perform the system I truly have enjoyed my experience with Trainual!

Pros
- Simple Outlines using Subjects & Topics - Easy to move docs into Trainual from Word, Etc. - Has a clean/modern look - Employees undergoing training feel like they are doing something "half enjoyable" unlike other old-fashioned, sub-par programs

Cons
Not much. Mostly little procedural things: - When in "admin mode" the program assumes you want to edit. Sometimes I am just trying to view the content as it will appear to my trainees. Cons are very low on Trainual!

Response from Trainual


Thanks for the review, Jordan! You can use trainual.com/ideas to submit any other ideas or feature requests. :)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Michael Chudy

Don't sign up for the free trial

Used occasionally for free trial
Reviewed 2020-03-10
Review Source: Capterra

Really disappointed. We had high hopes.

Pros
We didn't have enough time in one week to take advantage of the software. We did find the software very expensive for what it was, and the page loads were very slow, but we also wanted more time to review before committing to what we saw as high monthly fees.

Cons
When I went to cancel the free trial, it was very difficult. I was forced to go through a customer service rep - by the time I managed to cancel, our free trial had ended and our credit card had been charged. I felt deceived. If this experience was better, I would have been more likely to consider them again in the future - we are now looking elsewhere. The customer experience after-the-fact was not a good one.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 0/10

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Ross Novotny

Great for small and medium business documentation

Used daily for 6-12 months
Reviewed 2018-10-11
Review Source: Capterra

Trainual has been a great platform for us to document our business practices. We've also used it as a learning automation software for all of our training purposes. Great product.

Pros
Trainual is very easy to use and has very good functionality. Their support team is very responsive to questions and issues. New features are consistently rolled out and the product is getting better by the month. It's a great value.

Cons
A few small bugs here and there, but nothing that is too irritating. Any bug I run into usually gets resolved within a day or two.

Response from Trainual


Thanks for the review, Ross! It's always nice to hear from you and we know you'll love everything we have planned for 2019 :)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Matt Lavinder

Game Changing Training

Used daily for 1-2 years
Reviewed 2020-05-13
Review Source: Capterra

Trainual has been the most valuable addition we've made to our franchise network in the past year. I recommend it often.

Pros
The Trainual platform is easy to use and has allowed us to scale our growth that would have been impossible with traditional training systems.

Cons
We need better testing and certification options. The testing isn't robust enough. Users need certifications to show they've achieved a certain level. This is important for motivation. It seems like an easy add that would add a lot of value. We're currently looking for testing and certification solutions from 3rd parties, but Trainual should be able to provide them quite easily.

Response from Trainual


Hey Matt, we're super pleased to hear we've helped you scale and grow your employees! I've actually gone through and added a feature request for certificates based on completion rate. We'll send over an update as soon as this becomes available.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Sarah Ratliff

Training Make-over

Used occasionally for 6-12 months
Reviewed 2019-05-20
Review Source: Capterra

Overall it is great. Our business is set up with multiple locations across 4 states and it is has allowed the training to happen without the cost of long business trips. I would honestly say that Trainual helps me accomplish 80-90% of my goals with training and that really cuts down on the time and expenses spent traveling and training.

Pros
I love that I can add screenshots into the quizzes - it allows me to ensure that employees I have never met (due to hiring in a region I don't live in) understand what they are looking at. I love that in general I can have the benefit of a "hands-on" approach and thoroughly teach concepts and in actuality use up very little time to do so. Overall, Trainual is very helpful.

Cons
If I could change one thing - it would be Trainual creating the ability for us to upload videos directly to the website as opposed to having to go through youtube or Vimeo. Either the quality of the video is reduced by the time it gets to Trainual to the point where it's blurry and not really useful, or we have to pay a separate vendor to upload the videos, or we have to upload slowly over time. If that aspect were changed, I would give this software an 11/10.

Response from Trainual


Thanks for the feedback, Sarah! An in-app video platform is definitely on the roadmap. :)

Rating breakdown

Ease of use
Features

Likelihood to recommend: 10/10

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Anonymous

Trainual is a life-saver!

Used weekly for less than 6 months
Reviewed 2019-05-20
Review Source: Capterra

The business problems we are solving involve capturing internal processes and getting consulting knowledge out of people's heads.

Pros
I like how easy it is to use. We used a much more expensive solution previously and training on the tool was a real problem. It was hard to set up. Trainual is so easy that anyone can use it quickly (even the CEO). When I found the tool, I had one day to prepare my first module to train new consultants. I was ready with the first three hours of training by the next day and completed 15 hours of training a few days after that. It was a life-saver! I like how we can easily capture files, video, audio, processes. It is easy to organize the training as well. Our business is complex and I was desperate to get all the internal knowledge into one centralized database.

Cons
It's a little hard to organize - we have a lot of modules - to support multiple job positions and to find what you need if it is not part of your original training. I want everyone in the company to be able to see what training is available to them.

Response from Trainual


Thanks for the great review -- So happy you found a good fit in Trainual!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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