Starting from: $99.00/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)
Pay Monthly:
PRO PLAN starting at $99/month for up to 25 users
PREMIUM PLAN starting at $149/month for up to 25 users
Annual Billing (get 2 months free):
PRO PLAN starting at $83/month for up to 25 users
PREMIUM PLAN starting at $116/month for up to 25 users
16 reviewers had the following to say about Trainual's pricing:
Onboarding new clients/employees has never been easier!
Pros
- Uniqueness of the platform
- Ease of use
- Ability to create a sort of curriculum for onboarding clients/employees
- They guide you step-by-step how to use the platform to it's fullest effect.
Cons
- Pricing can be a bit much for smaller businesses
- Room for improvement in the adding of a class.
Thanks for the positive review! ?
Rating breakdown
Likelihood to recommend: 7/10
Pros
The pros to this software is that its great for training a team. It's easy to use for new team members. When they sing in, they know exactly what to do. Everyone that has used it with us, has loved it!
Cons
The cons is that its very expensive for the higher package. They are different other software that cost less but overall it's a great software to use for businesses.
Thanks for the review!
Rating breakdown
Likelihood to recommend: 9/10
Trainual is the key to documenting processes and training and we wouldn’t have been able to grow as quickly without it. I am very grateful I found it.
Pros
Trainual is user friendly has allowed me to onboard staff in two clicks of the mouse. It is the one of the biggest keys to my business.
Cons
The user limitations are a bit low in my opinion
So happy you're loving Trainual, Chris!
Rating breakdown
Likelihood to recommend: 10/10
Extremely positive. The tool flat out works. It's something that you get out what you put in. My recommendation for anyone looking into it is to have a strong plan and a devoted 'Trainual Champion' devoted to the buildout and implantation of the platform.
Pros
Trainual is far and away the best value for any platform we have used. It's hard to determine what's more impactful, the cost savings or the added revenue generated from staying organized and properly training our people. I strongly recommend this tool to anyone wanting to scale their business in a healthy and sustainable way.
Cons
The cons I experience are items the Trainual team is working on developing. Not many negatives to this technology.
Hello Sean! Thank you so much for taking the time to leave such a thorough review of your Trainual experience. We truly appreciate the kind words and are thrilled to hear that our software has been impactful to your business, from savings to training efficiency. We're always here if you have additional feedback or questions!
Rating breakdown
Likelihood to recommend: 10/10
Pros
Super easy to use, very functional and affordable.
Cons
Did not like some of the functions and seemed a little pricey but overall good.
Thanks for the review, Anna! We'd love to hear more about any features that weren't a good fit. If you email support@trainual.com we'd be happy to pass it along to our product team :)
Rating breakdown
Likelihood to recommend: 10/10
I got the free trial and decided to move forward with it because it was easy to use. We only ended our subscription because I hired a new office manager and she had experience with doing all of this type of stuff in-house, so we no longer needed the software. We will be back if the need arises!
Pros
Amazing customer service!
Easy to use
Great value
Cons
The only con was that there wasn't much info related to my direct industry, pet care.
Thanks for the review, Daniel! We appreciate you giving us a try and hope to see you back down the road :)
Rating breakdown
Likelihood to recommend: 10/10
Great experience over-all, quick implementation resulting in immediate ROI
Pros
- Easy to use
- Excellent value
- Features are adequate for our needs
Cons
- Reporting is a bit sparse, would appreciate the ability to click on one user and see their entire completion summary
Hi Samantha! Thank you so much for sharing your Trainual review. We're delighted to hear that it's been easy to use and a great experience so far! Let us know if you have additional feedback or any questions for us.
Rating breakdown
Likelihood to recommend: 9/10
Great customer support, great value, life saver for our business.
Pros
Everything that we've worked hard to put together over the years is in one spot. Also any time we want to add something new, there's no fear that it won't get transferred to our team. It's a great feeling not having to stress about making the same mistakes over and over again.
Cons
I wish that it was easier to review everyone's scores. It takes a lot of steps to do this, seems like there could be an easier way.
Thanks for the review, Scott! It's been a pleasure working with you and we're happy to hear Trainual is helping to alleviate some stress for you!
We will be taking a deeper look into Reports next year so I'll be sure to reach out regarding what you'd like to see changed :) Thanks again!
Rating breakdown
Likelihood to recommend: 10/10
Been great so far.
Pros
Simple and straightforward way to get into making manuals for your company. I didn't even know something like this existed so for me just getting going, understanding it right off the bat was a big deal.
Cons
Nothing at this point other than I find it expensive.
Thanks for the review, Cory!
Rating breakdown
Likelihood to recommend: 7/10
Trainual solves almost all of our onboarding dilemmas, and the library of templates gets you going quickly.
Pros
The system looks utterly professional and modern with a clean, uncluttered UI, its the main reason we are selecting this product. Once customised with our branding it looked and felt like our own platform.
The website is responsive and its great that its available as a downloadable app and mobi site. The price is reasonable and flexible according to user numbers, and has a monthly payment option as opposed to a lot of other LMS systems requiring annual upfront payment.
Cons
Its disappointing that the LMS is not SCORM compliant or supportive of adding external course material. The content tools require expanding, colour fonts and custom backgrounds etc. If you are going to limit the instructor to compiling courses to using your own content tools only it has to sufficiently expansive to make your courses appealing. Gifs are not totally appropriate for a lot of courses while obviously a nice differentiator. Creativity is therefore limiting. I would like to also see that you are able to upload videos directly from your device, as opposed to being forced to using YouTube videos which looks less than professional.
Hi Lynette! Thank you so much for leaving your candid feedback of Trainual. We are delighted to hear that you like our UI and prebuilt templates.
Rating breakdown
Likelihood to recommend: 7/10
Trainual is assisting us do two things: 1. Write the system 2. Train team members how to perform the system I truly have enjoyed my experience with Trainual!
Pros
- Simple Outlines using Subjects & Topics
- Easy to move docs into Trainual from Word, Etc.
- Has a clean/modern look
- Employees undergoing training feel like they are doing something "half enjoyable" unlike other old-fashioned, sub-par programs
Cons
Not much. Mostly little procedural things:
- When in "admin mode" the program assumes you want to edit. Sometimes I am just trying to view the content as it will appear to my trainees.
Cons are very low on Trainual!
Thanks for the review, Jordan! You can use trainual.com/ideas to submit any other ideas or feature requests. :)
Rating breakdown
Likelihood to recommend: 10/10
Really disappointed. We had high hopes.
Pros
We didn't have enough time in one week to take advantage of the software. We did find the software very expensive for what it was, and the page loads were very slow, but we also wanted more time to review before committing to what we saw as high monthly fees.
Cons
When I went to cancel the free trial, it was very difficult. I was forced to go through a customer service rep - by the time I managed to cancel, our free trial had ended and our credit card had been charged. I felt deceived. If this experience was better, I would have been more likely to consider them again in the future - we are now looking elsewhere. The customer experience after-the-fact was not a good one.
Rating breakdown
Likelihood to recommend: 0/10
Trainual has been a great platform for us to document our business practices. We've also used it as a learning automation software for all of our training purposes. Great product.
Pros
Trainual is very easy to use and has very good functionality. Their support team is very responsive to questions and issues. New features are consistently rolled out and the product is getting better by the month. It's a great value.
Cons
A few small bugs here and there, but nothing that is too irritating. Any bug I run into usually gets resolved within a day or two.
Thanks for the review, Ross! It's always nice to hear from you and we know you'll love everything we have planned for 2019 :)
Rating breakdown
Likelihood to recommend: 10/10
Trainual has been the most valuable addition we've made to our franchise network in the past year. I recommend it often.
Pros
The Trainual platform is easy to use and has allowed us to scale our growth that would have been impossible with traditional training systems.
Cons
We need better testing and certification options. The testing isn't robust enough. Users need certifications to show they've achieved a certain level. This is important for motivation. It seems like an easy add that would add a lot of value. We're currently looking for testing and certification solutions from 3rd parties, but Trainual should be able to provide them quite easily.
Hey Matt, we're super pleased to hear we've helped you scale and grow your employees! I've actually gone through and added a feature request for certificates based on completion rate. We'll send over an update as soon as this becomes available.
Rating breakdown
Likelihood to recommend: 10/10
Overall it is great. Our business is set up with multiple locations across 4 states and it is has allowed the training to happen without the cost of long business trips. I would honestly say that Trainual helps me accomplish 80-90% of my goals with training and that really cuts down on the time and expenses spent traveling and training.
Pros
I love that I can add screenshots into the quizzes - it allows me to ensure that employees I have never met (due to hiring in a region I don't live in) understand what they are looking at. I love that in general I can have the benefit of a "hands-on" approach and thoroughly teach concepts and in actuality use up very little time to do so. Overall, Trainual is very helpful.
Cons
If I could change one thing - it would be Trainual creating the ability for us to upload videos directly to the website as opposed to having to go through youtube or Vimeo. Either the quality of the video is reduced by the time it gets to Trainual to the point where it's blurry and not really useful, or we have to pay a separate vendor to upload the videos, or we have to upload slowly over time. If that aspect were changed, I would give this software an 11/10.
Thanks for the feedback, Sarah! An in-app video platform is definitely on the roadmap. :)
Rating breakdown
Likelihood to recommend: 10/10
The business problems we are solving involve capturing internal processes and getting consulting knowledge out of people's heads.
Pros
I like how easy it is to use. We used a much more expensive solution previously and training on the tool was a real problem. It was hard to set up. Trainual is so easy that anyone can use it quickly (even the CEO). When I found the tool, I had one day to prepare my first module to train new consultants. I was ready with the first three hours of training by the next day and completed 15 hours of training a few days after that. It was a life-saver! I like how we can easily capture files, video, audio, processes. It is easy to organize the training as well. Our business is complex and I was desperate to get all the internal knowledge into one centralized database.
Cons
It's a little hard to organize - we have a lot of modules - to support multiple job positions and to find what you need if it is not part of your original training. I want everyone in the company to be able to see what training is available to them.
Thanks for the great review -- So happy you found a good fit in Trainual!
Rating breakdown
Likelihood to recommend: 10/10