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ZipRecruiter
5
5.3K
4
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3
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2
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240
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Job posting and applicant tracking software
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ZipRecruiter - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
ZipRecruiter overview
Based on 10921 verified user reviews
What is ZipRecruiter?
ZipRecruiter is a job board solution offering key features such as job posting, resume search, candidate profiles, self-service portal, applicant tracking, and resume parsing, among others.
Who uses ZipRecruiter?
Reviews for ZipRecruiter come from a wide variety of industries, including Hospital & Health Care (5% of reviewers), Education Management (5%), and Marketing and Advertising (4%). The most frequent use case for ZipRecruiter cited by reviewers is as a job board (50% of reviewers).
What do users say about ZipRecruiter pricing?
Reviewers appreciate the flexible pricing tiers and helpful features like job board posting and daily alerts. However, some users report high costs, unclear pricing, unexpected charges after trials, and extra fees for essential features.
What are the most popular integrations for ZipRecruiter?
The ZipRecruiter integrations most frequently cited by reviewers are: Indeed for Employers (a job board product rated 4.7 out of 5 for its integration with ZipRecruiter) and LinkedIn Jobs (a job board product, 4.6).
Starting price
Pros & Cons
Applicant
Recruiter and Recruiting
Resume
Pricing
Communication
ZipRecruiter’s user interface
ZipRecruiter pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.0
Features
4.2
Ease of use
4.4
Customer support
4.2
Reviews sentiment
What do users say about ZipRecruiter?
ZipRecruiter is a job board solution offering key features such as job posting, resume search, candidate profiles, self-service portal, applicant tracking, and resume parsing, among others.
Select to learn more
Who uses ZipRecruiter?
Based on 10,921 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
ZipRecruiter's key features
GetApp's analysis of 581 verified user reviews collected between July 2021 and September 2024 identifies ZipRecruiter's most critical features and summarizes user sentiment about those features.
Reviewers appreciate ZipRecruiter's job posting capabilities for their efficiency and reach. They highlight the ability to post detailed job descriptions, including remote/onsite options and market rate comparisons. Users value the automated matching technology and wide distribution across the internet, which helps attract a large number of qualified candidates. However, some users mention frustrations with the format requirements and the need to pay for additional resume access. Integrations with ATS systems and automatic listings on 'Google for jobs' are also noted as beneficial. Of the 323 ZipRecruiter users who gave detailed accounts of their use of Job Posting, 95% rated this feature as important or highly important.
Bailey W.
Director of Recruitment
Bhumi H.
Operations Specialist
Joan C.
Operations Manager
Claire G.
Executive Administrator
Users report that ZipRecruiter's resume database is extensive and easily searchable, allowing employers to filter through resumes based on various criteria like skills and qualifications. They appreciate the ability to store and access resumes quickly, which saves time and effort. Reviewers also mention the high volume of resumes available, making it a valuable resource for finding potential candidates. However, some users feel that the database could be improved by reducing the number of unqualified resumes. Of the 108 ZipRecruiter users who gave detailed accounts of their use of Resume Database, 94% rated this feature as important or highly important.
Reviewers indicate that ZipRecruiter's resume search functionality is precise and efficient, allowing employers to find candidates based on specific skills and qualifications. They appreciate the ability to search by location, industry, and other criteria, which helps in identifying suitable candidates quickly. Users also value the ability to search for resumes even if no one has applied to their job postings. However, some users mention that the search results can sometimes include outdated or irrelevant resumes. Of the 221 ZipRecruiter users who gave detailed accounts of their use of Resume Search, 92% rated this feature as important or highly important.
Users report that ZipRecruiter's candidate profiles provide a comprehensive overview of applicants, including personal and professional details. They find this helpful for making informed hiring decisions and comparing qualifications. Reviewers appreciate the ability to customize and personalize profiles, which helps candidates stand out. They also value the integration with LinkedIn and other platforms for creating detailed profiles. However, some users note occasional issues with data logging and tracking. Of the 152 ZipRecruiter users who gave detailed accounts of their use of Candidate Profiles, 91% rated this feature as important or highly important.
Reviewers feel that ZipRecruiter's applicant tracking capabilities are user-friendly and effective for managing the hiring process. They highlight the ability to track application statuses, categorize candidates, and receive notifications about new applicants. Users appreciate the analytics and reporting capabilities that provide insights into the efficiency of their hiring process. However, some users mention occasional issues with data logging and tracking, suggesting room for improvement. Of the 117 ZipRecruiter users who gave detailed accounts of their use of Applicant Tracking, 81% rated this feature as important or highly important.
Users find ZipRecruiter's resume parsing feature valuable for automatically extracting and organizing relevant information from resumes. They appreciate the efficiency it brings to the recruitment process by categorizing and managing candidate data. Reviewers highlight the ability to search for key skills and qualifications, which helps in identifying suitable candidates quickly. However, some users mention occasional false positives and issues with certain fields or document types. Of the 121 ZipRecruiter users who gave detailed accounts of their use of Resume Parsing, 80% rated this feature as important or highly important.
All ZipRecruiter features
Features rating:
ZipRecruiter alternatives
ZipRecruiter pricing
Pricing plans
Pricing details:
User opinions about ZipRecruiter price and value
Value for money rating:
To see what individual users think of ZipRecruiter's price and value, check out the review snippets below.
Victoria H.
HR Director
Nijah T.
THERAPIST
ZipRecruiter integrations (21)
Integrations rated by users
We looked at 10,921 user reviews to identify which products are mentioned as ZipRecruiter integrations and how users feel about them.
Integration rating: 4.7 (14)
Integration rating: 4.6 (11)
Integration rating: 4.6 (10)
Integration rating: 4.4 (6)
“The integration with Meta for Business is important because it connects your social media management with powerful tools for ads, insights, and audience targeting across platforms. It also helps streamline workflows by managing content, messages, and”

Shelby D.
Digital Marketing Specialist
Integration rating: 5.0 (4)
“It makes it easy to schedule events with other Gmail users.”
Rylie P.
Communications Coordinator
Integration rating: 5.0 (4)
ZipRecruiter customer support
What do users say about ZipRecruiter customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of ZipRecruiter customer support.
The majority of users highlight ZipRecruiter's customer support as helpful for onboarding, job posting, and resolving initial setup issues.
A significant portion of users appreciate the knowledgeable reps who offer practical tips, tutorials, and quick solutions to problems.
Widely noted by reviewers, customer support is accessible, patient, and provides assistance with billing and optimizing job descriptions.
A small group of reviewers report difficulty reaching customer support quickly, citing long wait times and inconsistent responsiveness.
Support options
Training options
To see what individual users say about ZipRecruiter's customer support, check out the review snippets below.
“The website itself is super helpful, but the assistance from customer service was able to explain all of the ways to find the best candidates for the job.”
Mia M.
Office Admin
“Overall experience of zip I love how you can customize things on there and customer support is great”
Levin W.
Cashier
“After the first billing cycle, I believed I had canceled the service, yet charges continued for several cycles (5 in total). While I accept responsibility for not catching this sooner, ZipRecruiter refused to refund the most recent charge simply because I viewed two candidates—even though I have not been on their platform for months.”

Sean P.
Certified Personal Trainer
ZipRecruiter FAQs
ZipRecruiter enables companies to post to multiple free job boards with a single submission and vet all applicants through simple-to-setup online interviews. Designed for recruiting, hiring, job posting, candidate screening, and applicant tracking, ZipRecruiter allows businesses to post to multiple job boards with one submission, screen candidates with simple-to-set-up online interviews, toggle between answers and resumes, and more. The application allows users to create custom branded job posts either by filling in a form or customizing a pre-built template, and facilitates multi-city job posting for the broadest possible job ad exposure. Multiple users can be added to an account to collaborate on rating and vetting candidates.
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