App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.

Commusoft
5
164
4
40
3
4
2
0
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based job management software for field service
Table of Contents



Is this product right for your business?
Find out with a
Commusoft - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: April 2026
Commusoft overview
Based on 210 verified user reviews
What is Commusoft?
By industry, Commusoft reviewers are most commonly professionals in construction (58%). The most frequent use case for Commusoft cited by reviewers is plumbing (42% of reviewers).
What are the most popular integrations for Commusoft?
The Commusoft integration most frequently cited by reviewers is Xero, an accounting product rated 4.6 out of 5 for its integration with Commusoft.
Starting price
Alternatives
with better value for money
Pros & Cons
Ease of Use
Customer Support
Invoicing
Email Communication
Bugs and Issues
Accounting Integration
Commusoft’s user interface
Commusoft review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.6
Features
4.6
Ease of use
4.6
Customer support
4.8
Reviews sentiment
What do users say about Commusoft?
Reviewers appreciate Commusoft for its ease of use, efficient diary management, and ability to centralize job information, invoicing, and customer records. They find it streamlines daily operations, improves communication between office staff and engineers, and reduces paperwork, helping businesses become more organized and productive. They also value the regular feature updates and helpful customer support team, though some mention a steep learning curve and costly training.
Users report that invoicing and integration with accounting software are straightforward, but they occasionally encounter minor bugs, lag, or workflow limitations. They say setup can be complex, and some wish for more customization and easier navigation in certain areas.
Select to learn more
Who uses Commusoft?
Based on 210 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Commusoft's key features
Most critical features, based on insights from Commusoft users:
All Commusoft features
Features rating:
Commusoft alternatives
Commusoft pricing
Value for money rating:
Starting from
No pricing info
User opinions about Commusoft price and value
Value for money rating:
To see what individual users think of Commusoft's price and value, check out the review snippets below.
Rebecca N.
Operations manager

Darren G.
Director
Commusoft integrations (18)
Integrations rated by users
We looked at 210 user reviews to identify which products are mentioned as Commusoft integrations and how users feel about them.
Integration rating: 4.6 (14)
“For accounting purposes”
Sara W.
CEO
Integration rating: 5.0 (3)
“payment system that is generally use by majority”
Ili K.
Business Owner and Coach
Integration rating: 5.0 (2)
“Calendars & emails almost all default to the Outlook model, which our firm had used for many years.”
Jim R.
Of Counsel
Integration rating: 5.0 (2)
“We are not there yet.”
“Sage is our base program where all orders come an goes and is very critical this sync ”
Jem C.
IT Manager
Integration rating: 5.0 (2)
Integration rating: 5.0 (2)
Commusoft customer support
What do users say about Commusoft customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Commusoft customer support.
Widespread user sentiment highlights Commusoft's support team as friendly, knowledgeable, and always willing to help.
A significant portion of users praise the fast response times and follow-ups, often receiving answers within a day.
Broad user base values the team's patience and ability to explain processes clearly, especially during onboarding and setup.
Frequently reported by users, the support team customizes solutions and adapts the software to fit specific business needs.
Support options
Training options
To see what individual users say about Commusoft's customer support, check out the review snippets below.
“The staff are amazing and provide great support for anything big or small that you need help with.”
Amy S.
Admin Assistant
“I love that this JMS is streamlined for planned and reactive maintenance companies like ourselves, particularly working in conjunction with estate agents.”
Georgia S.
Director
“An unaffiliated third-party facebook group is their customer service operatives' suggestion for putting ideas, complaints and suggestions forward as they have no internal mechanism for this - they absolutely don't care what their customers think of them!”
Joseph P.
Director
Commusoft FAQs
Commusoft has the following typical customers:
Small Business, Mid-size Business
These products have better value for money
Q. What is Commusoft used for?
Commusoft is a software that helps multi-trade contractors servicing apartments, hotels, offices, and more. The platform includes daily subcontractor licenses, advanced service contracts, PPM, and SLA capabilities, ensuring they can handle any challenge. The personalized self-service portal gives customers real-time access to quotes, invoices, and job reports, reducing administrative tasks. Custom invoicing and integrated payment solutions accelerate the business's cash flow. Commusoft lets users store and manage customer contacts, including their assets details such as make, model, serial number, and more. Users can set up automatic reminder emails, SMS messages, and letters to be sent whenever a service is due. Track work orders that have been completed and easily keep customers up to date. Quotations can be created and sent to clients, detailing the work that needs to be done along with costs, required spare parts and a final price. Users are able to manage all types of work orders, large or small, as well as track all technicians visits along with job status, parts used, and any remedial work required. Technicians can efficiently access all information while on the go or on site via their mobile or tablet. Scheduling features include a drag and drop schedules for efficient rearranging, whenever necessary. All data is synced in real time, keeping owners, managers and technicians up to speed on every work orders. Commusoft enables users to complete a range of checklists, notices, and sheets while on site, as well as capture signatures electronically. Users can create custom invoices via the desktop, mobile phone or tablet and send them directly to the customer’s email inbox. Visual reports and charts provide users with business performance, revenue and expenditure.
Q. Does Commusoft support mobile devices?
Commusoft supports the following devices:
iPhone, iPad, Android
Q. What level of support does Commusoft offer?
Commusoft offers the following support options:
Knowledge Base, FAQs/Forum, Phone Support, Email/Help Desk, Chat












