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Commusoft Logo

Cloud-based job management software for field service

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Commusoft - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: December 2025

Commusoft overview

What is Commusoft?

Commusoft is a software that helps multi-trade contractors servicing apartments, hotels, offices, and more. The platform includes daily subcontractor licenses, advanced service contracts, PPM, and SLA capabilities, ensuring they can handle any challenge. The personalized self-service portal gives customers real-time access to quotes, invoices, and job reports, reducing administrative tasks. Custom invoicing and integrated payment solutions accelerate the business's cash flow. Commusoft lets users store and manage customer contacts, including their assets details such as make, model, serial number, and more. Users can set up automatic reminder emails, SMS messages, and letters to be sent whenever a service is due. Track work orders that have been completed and easily keep customers up to date. Quotations can be created and sent to clients, detailing the work that needs to be done along with costs, required spare parts and a final price. Users are able to manage all types of work orders, large or small, as well as track all technicians visits along with job status, parts used, and any remedial work required. Technicians can efficiently access all information while on the go or on site via their mobile or tablet. Scheduling features include a drag and drop schedules for efficient rearranging, whenever necessary. All data is synced in real time, keeping owners, managers and technicians up to speed on every work orders. Commusoft enables users to complete a range of checklists, notices, and sheets while on site, as well as capture signatures electronically. Users can create custom invoices via the desktop, mobile phone or tablet and send them directly to the customer’s email inbox. Visual reports and charts provide users with business performance, revenue and expenditure.

Who uses Commusoft?

By industry, Commusoft reviewers are most commonly professionals in construction (57%). The most frequent use case for Commusoft cited by reviewers is plumbing (44% of reviewers).

What are the most popular integrations for Commusoft?

The Commusoft integration most frequently cited by reviewers is Xero, an accounting product rated 4.6 out of 5 for its integration with Commusoft.

Starting price

100per user /
per month
view pricing plans

Pros & Cons

Accessibility

Assistance

Scheduling

Reliability

Affordability

Commusoft’s user interface

Ease of use rating:

Commusoft pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(2)
3-4(43)
5(164)

What do users say about Commusoft?

Reviewers feel Commusoft streamlines daily operations, making scheduling, diary management, and invoicing more efficient and organized. They appreciate having all job, customer, and financial information in one place, which reduces paperwork and saves time. They find the system user-friendly after initial training, and say customer support is responsive and helpful. Many highlight frequent feature updates and strong integration with accounting software.

Some indicate the learning curve can be steep, with training costs considered high but necessary due to the software’s complexity. They report occasional bugs, slowdowns, and minor frustrations with certain functions, but most issues are resolved quickly.

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Who uses Commusoft?

Based on 209 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Construction
Electrical/Electronic Manufacturing
Utilities
Mechanical or Industrial Engineering
Others

Use cases

Plumbing
Field Service Management
Billing and Invoicing
Electrical Contractor
Oil and Gas

Commusoft's key features

Most critical features, based on insights from Commusoft users:

Scheduling
Mobile access
Billing & invoicing
Customer database
Calendar management
Job management

All Commusoft features

Features rating:

Time tracking
Real-Time data
Document management
Task scheduling
Task management
Client management
GPS
Mobile app
Real-Time updates
File storage
Contact management
Contract/License management
Online time clock
Routing
Reporting & statistics
For commercial and/or industrial electrical contractors
Residential inspections
CRM
Job tracking
Alerts/Notifications
Project management
Email management
Invoice processing
Invoice management
Invoice history
Invoice creation
Employee scheduling
Electronic signature
Activity dashboard
Accounting integration
Work History
Access controls/permissions
Quotes/Estimates
Payment processing
Customizable forms
Dispatch management
Contact database
Service history
Work order management
Customer management
Reporting/Analytics
Online invoicing
Customizable fields
Timesheet management
Third-Party integrations
Inventory management
Preventive maintenance
Parts management
Payment collection in the field
Performance metrics
Photo capture
Overtime calculation
Prioritization
Process/Workflow automation
Project time tracking
Progress reports
Accounting
Labor forecasting
Labor management
Labor rates
Lead management
Live driver tracking
Location tracking
Logistics management
Maintenance management
Maintenance scheduling
Material ordering
Materials management
Media library
Mobile alerts
Mobile payments
Mobile signature capture
Multi-Channel communication
Multi-Location
Multiple billing rates
Offline access
Offline time tracking
Online booking
Online payments
Online time tracking
Order management
Skills tracking
SMS messaging
Status tracking
Subcontractor management
Subcontractor monitoring
Supplier management
Surveys & feedback
Team Calendars
Team management
Technician management
Template management
Templates
Time & expense tracking
Time off management
Time zone tracking
Usage tracking/analytics
User management
Vacation/Leave tracking
Vehicle tracking
Vendor management
Video support
Website integration
Work order creation
Workflow management
Workforce management
Proposal management
Purchase order management
Purchasing & receiving
QuickBooks integration
Real-Time monitoring
Real-Time notifications
Real-Time reporting
Real-time scheduling
Recurring appointments
Recurring/Subscription billing
Reminders
Repair estimates
Report summary
Report templates
Residential properties
Role-Based permissions
Route optimization
Sales pipeline management
Sales reports
Search/Filter
Self service portal
Service level agreement (sla) management
Service request management
Shift scheduling
Shift swapping
Color codes/icons
Commenting/Notes
Commercial
Commercial inspections
Commercial properties
Commercial/Industrial
Communication management
Compliance management
Compliance tracking
Conditional logic
Confirmations/Reminders
Contractor database
Contractor management
Convert to pdf
Cost database
Cost estimating
Cost tracking
Credit card processing
Credit note
Customer history
Customer portal
Customer service management
Customizable branding
Customizable invoices
Customizable reports
Customizable templates
Activity tracking
Add & edit photos
API
Appointment management
Appointment scheduling
Asset lifecycle management
Asset tracking
Attendance tracking
Audit management
Automated scheduling
Automatic backup
Availability management
Barcode/Ticket scanning
Billable & non-billable hours
Billable items tracking
Billing portal
Bills of material
Booking management
Bulk send
Calendar sync
Calendar/Reminder system
Change order management
Chat/Messaging
Checklists
Client portal
Clock in/out
For handyman industry
For hvac companies
For janitorial services
For mechanical equipment
For oil & gas
For plumbing industry
Forms creation & design
Forms management
Generative ai
Geofencing
Geographic maps
Geolocation
Group scheduling
Historical reporting
Hourly billing
Image capture
Industrial
Inspection checklists
Inspection management
Interaction tracking
Inventory control
Inventory tracking
Job costing
Job scheduling
Labor cost calculator
Labor cost reporting
Data capture and transfer
Data import/export
Data synchronization
Digital signature
Document imaging
Document storage
Drag & drop
Driver eta
Electronic payments
Email reminders
Email templates
Employee database
Employee management
Equipment maintenance
Equipment management
Equipment tracking
Estimating
Event calendar
Event scheduling
Expense tracking
Facility asset management
Facility scheduling
File sharing
Financial management
Fixed asset management
For general contractors

Commusoft awards

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Commusoft logo
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Commusoft pricing

Value for money rating:

Starting from

100

/user

Per month

Pricing details
Subscription
Free trial
Free plan
Pricing range
view pricing plans

User opinions about Commusoft price and value

Value for money rating:

To see what individual users think of Commusoft's price and value, check out the review snippets below.

“Commusoft are superb with aftercare and aftersales. Any questions or issues they will respond very very quickly.”
lS

lincoln S.

Director

“Commusoft is a great tool for our business, great to use and great to operate.”
LG

Louisa G.

Manager

Commusoft integrations (21)

Integrations rated by users

We looked at 209 user reviews to identify which products are mentioned as Commusoft integrations and how users feel about them.

Xero logo
Xero

Integration rating: 4.9 (9)

All our invoices generated on Commusoft are sent and generated on our Xero account. This helps us keep our accounting all in Xero which is.

WA

Waleed A.

Office Manager

Integration rating: 5.0 (1)

Integration rating: 5.0 (1)

Google Calendar logo
Google Calendar

Integration rating: 5.0 (1)

Gmail logo
Gmail

Integration rating: 5.0 (1)

naturalForms logo
naturalForms

Integration rating: 5.0 (1)

Integration rating: 5.0 (1)

Stripe logo
Stripe

Integration rating: 5.0 (1)

Commusoft support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
FAQs/Forum
Phone Support
Email/Help Desk
Chat

Training options

In Person
Live Online
Documentation
Webinars
Videos

Commusoft FAQs

Q. What type of pricing plans does Commusoft offer?

Commusoft has the following pricing plans:
Starting from: $100.00/month
Pricing model: Subscription


Q. What are the benefits of using Commusoft?

  • Commusoft helps eliminate various time-consuming admin tasks by enabling users to manage all clients in a single customer database to improve customer relationship management.

  • Users can create and send quotes to customers from their computer or on site via mobile device, as well as capture signatures electronically from customers for instant approval.

  • Commusoft automatically sends a service reminder when customer services are due, to help avoid missing out on potential income.

  • Real-time syncing across all devices enables teams to stay up to date with the latest schedule changes, saving time and eliminating mistakes.

  • Users can create customized invoices including the organization's logo and company details that can be sent directly to customers by email.


  • Q. Who are the typical users of Commusoft?

    Commusoft has the following typical customers:
    Mid Size Business, Small Business


    Q. What languages does Commusoft support?

    Commusoft supports the following languages:
    English


    Q. Does Commusoft support mobile devices?

    Commusoft supports the following devices:
    Android, iPad, iPhone


    Q. Does Commusoft offer an API?

    Yes, Commusoft has an API available for use.


    Q. What other apps does Commusoft integrate with?

    Commusoft integrates with the following applications:
    Microsoft Outlook, Dropbox Business, Worldpay for Enterprise, SumUp, Zapier, Gmail, Pipedrive, naturalForms, Sage 50 Accounting, Commusoft Sales, Stripe, GoCardless, QuickBooks Online, Google Calendar, Mailchimp, FreeAgent, Xero, HubSpot CRM


    Q. What level of support does Commusoft offer?

    Commusoft offers the following support options:
    Knowledge Base, FAQs/Forum, Phone Support, Email/Help Desk, Chat

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