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Manufacturing Software with Multi-Channel Management

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Katana Cloud Inventory logo
4.6
163

Real-time inventory management insights to prevent stockouts

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.5
    Ease of use
    4.6
    Features
    4.3
    Customer support
    4.7
Pros and Cons from Katana Cloud Inventory users   
avatar
avatar
+15
It is really great at helping us track our costs and meet our delivery standards. It connects natively to Shopify which is a big bonus and helps us pull for our orders more efficiently.
It's still relatively young product and there are few features missing here and there.
It's great to be able to log in on any computer without having to install software, and it's done an amazing job of keeping our inventory tidy and up-to-date.
A drawback is the inability to track shipping supplies, leaving those to be manually tracked for replenishment.
We ran into a few hiccups at the beginning and the support team was very responsive and helpful in helping us remedy our issues.
I've been working with manufacturing businesses for years, and for years I've lamented Xero's relatively weak inventory management system.
The Ease of use, cost calculation is very helpful, the ease of editing of the existing orders.
There is currently no way to make a group of materials that does not become its own product that the system thinks needs to be made as its own inventory item.
The overall experience has been a positive one. It does well what is promised, and the support team is helpful while also listening to feedback for future improvements.
Seamless integrations with WooCommerce makes supplying orders to customers super easy.
Katana has multiple features which have very useful in improving our manufacturing processes.
The support is always helpful - they've been quick to answer and they have always been able to answer our questions. We've had this app for about 2 months now, and we are loving it.
I like the ease of visibility to see what I have, what I need to order and it links into my accounting software, Xero which saves double entries.
Extremely useful for those with raw materials -> manufacturing -> finished goods -> COGS. This process can be very tedious and Katana has saved days of work each month.
Support is responsive, although we didn't have much need for support thanks to a very thorough and detailed knowledge base. Reasonably priced compared to other inventory management systems.
It has made it so easy to keep up with reordering and be able to manage inventory between two stores. The Katana team makes it so easy to use and offer a lot of help.
We have not yet implemented tasks and assigned employees to certain builds, but we appreciate that there is room to grow as we continue to use the system.
Good integrations with Shopify, Quickbooks, etc.
It is really great at helping us track our costs and meet our delivery standards. It connects natively to Shopify which is a big bonus and helps us pull for our orders more efficiently.
It's still relatively young product and there are few features missing here and there.
It's great to be able to log in on any computer without having to install software, and it's done an amazing job of keeping our inventory tidy and up-to-date.
A drawback is the inability to track shipping supplies, leaving those to be manually tracked for replenishment.
We ran into a few hiccups at the beginning and the support team was very responsive and helpful in helping us remedy our issues.
I've been working with manufacturing businesses for years, and for years I've lamented Xero's relatively weak inventory management system.
The Ease of use, cost calculation is very helpful, the ease of editing of the existing orders.
There is currently no way to make a group of materials that does not become its own product that the system thinks needs to be made as its own inventory item.
The overall experience has been a positive one. It does well what is promised, and the support team is helpful while also listening to feedback for future improvements.
Seamless integrations with WooCommerce makes supplying orders to customers super easy.
Katana has multiple features which have very useful in improving our manufacturing processes.
The support is always helpful - they've been quick to answer and they have always been able to answer our questions. We've had this app for about 2 months now, and we are loving it.
I like the ease of visibility to see what I have, what I need to order and it links into my accounting software, Xero which saves double entries.
Extremely useful for those with raw materials -> manufacturing -> finished goods -> COGS. This process can be very tedious and Katana has saved days of work each month.
Support is responsive, although we didn't have much need for support thanks to a very thorough and detailed knowledge base. Reasonably priced compared to other inventory management systems.
It has made it so easy to keep up with reordering and be able to manage inventory between two stores. The Katana team makes it so easy to use and offer a lot of help.
We have not yet implemented tasks and assigned employees to certain builds, but we appreciate that there is room to grow as we continue to use the system.
Good integrations with Shopify, Quickbooks, etc.
It is really great at helping us track our costs and meet our delivery standards. It connects natively to Shopify which is a big bonus and helps us pull for our orders more efficiently.
It's still relatively young product and there are few features missing here and there.
It's great to be able to log in on any computer without having to install software, and it's done an amazing job of keeping our inventory tidy and up-to-date.
A drawback is the inability to track shipping supplies, leaving those to be manually tracked for replenishment.
We ran into a few hiccups at the beginning and the support team was very responsive and helpful in helping us remedy our issues.
I've been working with manufacturing businesses for years, and for years I've lamented Xero's relatively weak inventory management system.
The Ease of use, cost calculation is very helpful, the ease of editing of the existing orders.
There is currently no way to make a group of materials that does not become its own product that the system thinks needs to be made as its own inventory item.
The overall experience has been a positive one. It does well what is promised, and the support team is helpful while also listening to feedback for future improvements.
Seamless integrations with WooCommerce makes supplying orders to customers super easy.
Katana has multiple features which have very useful in improving our manufacturing processes.
The support is always helpful - they've been quick to answer and they have always been able to answer our questions. We've had this app for about 2 months now, and we are loving it.
I like the ease of visibility to see what I have, what I need to order and it links into my accounting software, Xero which saves double entries.
Extremely useful for those with raw materials -> manufacturing -> finished goods -> COGS. This process can be very tedious and Katana has saved days of work each month.
Support is responsive, although we didn't have much need for support thanks to a very thorough and detailed knowledge base. Reasonably priced compared to other inventory management systems.
It has made it so easy to keep up with reordering and be able to manage inventory between two stores. The Katana team makes it so easy to use and offer a lot of help.
We have not yet implemented tasks and assigned employees to certain builds, but we appreciate that there is room to grow as we continue to use the system.
Good integrations with Shopify, Quickbooks, etc.
Acumatica Cloud ERP logo
4.4
115

Building the future of business, together

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.2
    Ease of use
    4.2
    Features
    4.2
    Customer support
    4.1
Pros and Cons from Acumatica Cloud ERP users   
avatar
avatar
+15
And if you already have a solution, Acumatica's robust API makes integration very easy, it has very good integations with other software.
Sometimes it will produce a MoveNext error. Also, I have lost the written descriptions that I had written in a particular time slot because of data corruption.
Acumatica has a built in CRM that helps to integrate the sales and operations process to finance. It's really helpful to have the financials easily available for each sales opportunity.
As an admin, limiting pages for users and restricting access is a pain. Need to go through each tab and change the access rights.
Easy for end users to use. Does have it's in wiki which is useful when searching for help on certain topics.
Bank matching can be a little off, and is hard to tweak.
Acumatica has helped our company improve our operations and handle significant growth.
There is just not much i can say about dislike, due to any issues that i have with the system, the system was able to complete all the process without customization.
Acumatica is a very scaleable solution. I love the fact that our business can grow and we can scale this product with our business.
Being able to easily modify and customize Acumatica, and very friendly customer support. I think it gives me the best value for money.
One of the greatest ERP products, I ever had a chance to work with.
It is ideal for small companies to implement ERP for sales and invoicing. Generic Inquiries and Import by scenarios are excellent features of this product.
Great functionality, fully cloud based, and easy to use.
Customer service and shipping improvements as well as greater access to data for data mining.
Acumatica has a user-friendly interface that is easy to navigate, making it accessible to users with varying levels of technical expertise.
Over all it saved money and the product can grow with us.
It is easy to use for all team members at all levels, it can be adapted to meet all needs as well, and enables them to collaborate with each other to complete jobs quickly and accurately.
The network of connected applications continues to grow, making it easy to integrate with Amazon, Concur, and Docusign (among many others). Lastly, the unlimited user licensing is incredible.
And if you already have a solution, Acumatica's robust API makes integration very easy, it has very good integations with other software.
Sometimes it will produce a MoveNext error. Also, I have lost the written descriptions that I had written in a particular time slot because of data corruption.
Acumatica has a built in CRM that helps to integrate the sales and operations process to finance. It's really helpful to have the financials easily available for each sales opportunity.
As an admin, limiting pages for users and restricting access is a pain. Need to go through each tab and change the access rights.
Easy for end users to use. Does have it's in wiki which is useful when searching for help on certain topics.
Bank matching can be a little off, and is hard to tweak.
Acumatica has helped our company improve our operations and handle significant growth.
There is just not much i can say about dislike, due to any issues that i have with the system, the system was able to complete all the process without customization.
Acumatica is a very scaleable solution. I love the fact that our business can grow and we can scale this product with our business.
Being able to easily modify and customize Acumatica, and very friendly customer support. I think it gives me the best value for money.
One of the greatest ERP products, I ever had a chance to work with.
It is ideal for small companies to implement ERP for sales and invoicing. Generic Inquiries and Import by scenarios are excellent features of this product.
Great functionality, fully cloud based, and easy to use.
Customer service and shipping improvements as well as greater access to data for data mining.
Acumatica has a user-friendly interface that is easy to navigate, making it accessible to users with varying levels of technical expertise.
Over all it saved money and the product can grow with us.
It is easy to use for all team members at all levels, it can be adapted to meet all needs as well, and enables them to collaborate with each other to complete jobs quickly and accurately.
The network of connected applications continues to grow, making it easy to integrate with Amazon, Concur, and Docusign (among many others). Lastly, the unlimited user licensing is incredible.
And if you already have a solution, Acumatica's robust API makes integration very easy, it has very good integations with other software.
Sometimes it will produce a MoveNext error. Also, I have lost the written descriptions that I had written in a particular time slot because of data corruption.
Acumatica has a built in CRM that helps to integrate the sales and operations process to finance. It's really helpful to have the financials easily available for each sales opportunity.
As an admin, limiting pages for users and restricting access is a pain. Need to go through each tab and change the access rights.
Easy for end users to use. Does have it's in wiki which is useful when searching for help on certain topics.
Bank matching can be a little off, and is hard to tweak.
Acumatica has helped our company improve our operations and handle significant growth.
There is just not much i can say about dislike, due to any issues that i have with the system, the system was able to complete all the process without customization.
Acumatica is a very scaleable solution. I love the fact that our business can grow and we can scale this product with our business.
Being able to easily modify and customize Acumatica, and very friendly customer support. I think it gives me the best value for money.
One of the greatest ERP products, I ever had a chance to work with.
It is ideal for small companies to implement ERP for sales and invoicing. Generic Inquiries and Import by scenarios are excellent features of this product.
Great functionality, fully cloud based, and easy to use.
Customer service and shipping improvements as well as greater access to data for data mining.
Acumatica has a user-friendly interface that is easy to navigate, making it accessible to users with varying levels of technical expertise.
Over all it saved money and the product can grow with us.
It is easy to use for all team members at all levels, it can be adapted to meet all needs as well, and enables them to collaborate with each other to complete jobs quickly and accurately.
The network of connected applications continues to grow, making it easy to integrate with Amazon, Concur, and Docusign (among many others). Lastly, the unlimited user licensing is incredible.
NetSuite logo

NetSuite

4.1
1.4K

The World’s Leading, Most Deployed Cloud ERP Solution

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    3.8
    Ease of use
    3.8
    Features
    4.1
    Customer support
    3.7
Pros and Cons from NetSuite users   
avatar
+15
The best part of the software is that you You can download data for any period that you desire. It provides with a very user-friendly dashboard and the ease of accounting is also there.
My advice for those scoping out Netsuite is seriously analyze your business requirements and then advocate the hell for them in the scoping or implementation phases.
It's ability to allow the user to customise the report by adding data field(s) which is great as we do not always need to go behind IT Professional asking for help.
Please do your research before you find yourself stuck in a contract with a bunch of misleading employees that won't even respond to your email or try to address your concerns.
The ability to customize just about anything your organization wants is rewarding. And if you are willing to spend, you can have your system fit your business processes like a glove.
I hate the reporting functionality, avoid it if I can. Might be that I don't really understand its uses.
We were fortunate enough to use a trained consultant to do the implementation and now we have a fantastic solution even through getting there was not smooth sailing.
Lack of direct integration to the PSA tool. We struggled with bringing all of the contract details into the PSA and associated project.
In all cases, the ability to customize to unique business needs, far beyond something like Quickbooks or Microsoft Dynamics, is fantastic.
And when you realise that a lot of what you are paying for is really very poor and that you have to buy additional software/SAAS to make up for it's shortcomings, it is even more expensive.
It makes certain things accounting wise very automated and easy. Integration features are amazing.
It still has the same old clunky "out of date" UI, very limited change is made in their annual updates - it remains very dated and Netsuite never address the key lack of functionality.
Software is very easy to use so suitable for all staff not just office based staff. Software is so powerful that you can use it for invoicing, customer support, CRM and Shopping carts.
The customer support is horrible. You can call your Account Executive and it takes days, weeks or months to get results.
I use it on a daily basis and its very useful for quick reports and billing. I find it very helpful when I have to raise a large number invoices at one go through the upload.
I am sometimes disappointed with the "out of the box" product, meaning there are some things that I would think are standard, but they end up costing more.
Really good for accounting and easy to use the basic features.
Perfect for Subscription and SaaS Model Businesses.
The best part of the software is that you You can download data for any period that you desire. It provides with a very user-friendly dashboard and the ease of accounting is also there.
My advice for those scoping out Netsuite is seriously analyze your business requirements and then advocate the hell for them in the scoping or implementation phases.
It's ability to allow the user to customise the report by adding data field(s) which is great as we do not always need to go behind IT Professional asking for help.
Please do your research before you find yourself stuck in a contract with a bunch of misleading employees that won't even respond to your email or try to address your concerns.
The ability to customize just about anything your organization wants is rewarding. And if you are willing to spend, you can have your system fit your business processes like a glove.
I hate the reporting functionality, avoid it if I can. Might be that I don't really understand its uses.
We were fortunate enough to use a trained consultant to do the implementation and now we have a fantastic solution even through getting there was not smooth sailing.
Lack of direct integration to the PSA tool. We struggled with bringing all of the contract details into the PSA and associated project.
In all cases, the ability to customize to unique business needs, far beyond something like Quickbooks or Microsoft Dynamics, is fantastic.
And when you realise that a lot of what you are paying for is really very poor and that you have to buy additional software/SAAS to make up for it's shortcomings, it is even more expensive.
It makes certain things accounting wise very automated and easy. Integration features are amazing.
It still has the same old clunky "out of date" UI, very limited change is made in their annual updates - it remains very dated and Netsuite never address the key lack of functionality.
Software is very easy to use so suitable for all staff not just office based staff. Software is so powerful that you can use it for invoicing, customer support, CRM and Shopping carts.
The customer support is horrible. You can call your Account Executive and it takes days, weeks or months to get results.
I use it on a daily basis and its very useful for quick reports and billing. I find it very helpful when I have to raise a large number invoices at one go through the upload.
I am sometimes disappointed with the "out of the box" product, meaning there are some things that I would think are standard, but they end up costing more.
Really good for accounting and easy to use the basic features.
Perfect for Subscription and SaaS Model Businesses.
The best part of the software is that you You can download data for any period that you desire. It provides with a very user-friendly dashboard and the ease of accounting is also there.
My advice for those scoping out Netsuite is seriously analyze your business requirements and then advocate the hell for them in the scoping or implementation phases.
It's ability to allow the user to customise the report by adding data field(s) which is great as we do not always need to go behind IT Professional asking for help.
Please do your research before you find yourself stuck in a contract with a bunch of misleading employees that won't even respond to your email or try to address your concerns.
The ability to customize just about anything your organization wants is rewarding. And if you are willing to spend, you can have your system fit your business processes like a glove.
I hate the reporting functionality, avoid it if I can. Might be that I don't really understand its uses.
We were fortunate enough to use a trained consultant to do the implementation and now we have a fantastic solution even through getting there was not smooth sailing.
Lack of direct integration to the PSA tool. We struggled with bringing all of the contract details into the PSA and associated project.
In all cases, the ability to customize to unique business needs, far beyond something like Quickbooks or Microsoft Dynamics, is fantastic.
And when you realise that a lot of what you are paying for is really very poor and that you have to buy additional software/SAAS to make up for it's shortcomings, it is even more expensive.
It makes certain things accounting wise very automated and easy. Integration features are amazing.
It still has the same old clunky "out of date" UI, very limited change is made in their annual updates - it remains very dated and Netsuite never address the key lack of functionality.
Software is very easy to use so suitable for all staff not just office based staff. Software is so powerful that you can use it for invoicing, customer support, CRM and Shopping carts.
The customer support is horrible. You can call your Account Executive and it takes days, weeks or months to get results.
I use it on a daily basis and its very useful for quick reports and billing. I find it very helpful when I have to raise a large number invoices at one go through the upload.
I am sometimes disappointed with the "out of the box" product, meaning there are some things that I would think are standard, but they end up costing more.
Really good for accounting and easy to use the basic features.
Perfect for Subscription and SaaS Model Businesses.
ALERE logo
4.7
16

ERP software for businesses of all sizes

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.8
    Ease of use
    4.9
    Features
    4.5
    Customer support
    4.8
Pros and Cons from ALERE users   
+11
The ability to modify is very important for us. Ease of use is also very important for our clients and the product is easy to learn.
Sometimes the different tabs of the modules can take time to load, and we had some problems with errors and the system freezing up.
Our clients have found Alere easy to use and navigate. Due to the design of Alere's library of intelligent objects , integration with other company systems has been accomplished with ease.
Everyone is able to find out information through the system, instead of constantly asking if an order has been placed. There are less errors with duplicate orders because of the warnings.
I love the comprehensive nature of ALERE. It handles all of our operations.
Having customers that need to connect to other websites other than the ones that TIW has made available can be difficult which the customer does not understand.
So, the user interface is rich and powerful, and all modules utilize that same interface.
Tracking the bills that we pay and being able to hyperlink them to the actual invoice.
I like working with the staff at TIW too. They are always helpful and offer suggestions when creating custom modifications.
Reason pricing and low maintenance cost allow users to keep up with latest version which comes with new enhancements and better reports.
It is our most important tool in our everyday use.
Ease of use and integration with existing processes.
Reasonable purchase price and low maintenance cost is the best in SMB ERP market. Fast and knowledgeable support team provides dependable assistance in problem solving.
Alere offers integration with Shopify and TaxJar which ease tax management and easily opens the door to e-Commerce.
The ability to modify is very important for us. Ease of use is also very important for our clients and the product is easy to learn.
Sometimes the different tabs of the modules can take time to load, and we had some problems with errors and the system freezing up.
Our clients have found Alere easy to use and navigate. Due to the design of Alere's library of intelligent objects , integration with other company systems has been accomplished with ease.
Everyone is able to find out information through the system, instead of constantly asking if an order has been placed. There are less errors with duplicate orders because of the warnings.
I love the comprehensive nature of ALERE. It handles all of our operations.
Having customers that need to connect to other websites other than the ones that TIW has made available can be difficult which the customer does not understand.
So, the user interface is rich and powerful, and all modules utilize that same interface.
Tracking the bills that we pay and being able to hyperlink them to the actual invoice.
I like working with the staff at TIW too. They are always helpful and offer suggestions when creating custom modifications.
Reason pricing and low maintenance cost allow users to keep up with latest version which comes with new enhancements and better reports.
It is our most important tool in our everyday use.
Ease of use and integration with existing processes.
Reasonable purchase price and low maintenance cost is the best in SMB ERP market. Fast and knowledgeable support team provides dependable assistance in problem solving.
Alere offers integration with Shopify and TaxJar which ease tax management and easily opens the door to e-Commerce.
The ability to modify is very important for us. Ease of use is also very important for our clients and the product is easy to learn.
Sometimes the different tabs of the modules can take time to load, and we had some problems with errors and the system freezing up.
Our clients have found Alere easy to use and navigate. Due to the design of Alere's library of intelligent objects , integration with other company systems has been accomplished with ease.
Everyone is able to find out information through the system, instead of constantly asking if an order has been placed. There are less errors with duplicate orders because of the warnings.
I love the comprehensive nature of ALERE. It handles all of our operations.
Having customers that need to connect to other websites other than the ones that TIW has made available can be difficult which the customer does not understand.
So, the user interface is rich and powerful, and all modules utilize that same interface.
Tracking the bills that we pay and being able to hyperlink them to the actual invoice.
I like working with the staff at TIW too. They are always helpful and offer suggestions when creating custom modifications.
Reason pricing and low maintenance cost allow users to keep up with latest version which comes with new enhancements and better reports.
It is our most important tool in our everyday use.
Ease of use and integration with existing processes.
Reasonable purchase price and low maintenance cost is the best in SMB ERP market. Fast and knowledgeable support team provides dependable assistance in problem solving.
Alere offers integration with Shopify and TaxJar which ease tax management and easily opens the door to e-Commerce.
MRPeasy logo
4.5
96

Cloud-based ERP/MRP software for small manufacturers

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.4
    Ease of use
    4.4
    Features
    4.3
    Customer support
    4.4
Pros and Cons from MRPeasy users   
+15
It is also nice that you can switch from one language to another with one click. Support is excellent, always here to help very quickly.
Only straightforward activities are possible without paying extra for 'software development. There isn't a way to correct errors in counting, without hiring 'development' team.
My experience with MRPeasy is fantastic. The transition has been seamless, my team really likes the new upgrade.
Report/statistics is limited. Graph (statistic) is not printable, can view only.
We've formalised our item and BOM structures, improved our production planning and made our operational purchasing more robust with this software. Overall we are happy with the product.
I am pulling all of my customers away from it because a backup is the customer's data. To restrict it to a short time period is really not acceptable.
Easy to understand, great documentation with video support on all of the how to's. I loved how MF orders are easily tied to operations of work stations.
Once I have the PO, then the system should prompt me to create the items.
The software is the most straightforward solution for MRP I've ever found. The team there is very responsive and the newsletter always has interesting information, tips, and case studies.
Perfect deployment, good support, easy to use, once you found it.
Easy to use program that can be scaled with company growth. Customer service is very helpful.
Easy to add and remove users. Contextual help menu is very good.
MRP has been excellent to deal with. Any issues we have had, the customer services have helped at all points.
Easy integration with Xero. For our company the modules of production planning/manufacturing, procurement and stocks are very important and this software fits our purpose.
The flow of production through the system is very logical and streamlined. It captures all details and is great at job costing and inventory management.
It is easy to use, and I like that it can integrate with Xero.
MRPEasy is easy to use, easy to build to your business and easy to roll out across your workforce.
I want my employees to be able to use functions like bar code scanning on their tablets without having to pay enterprise / professional subscriptions for them as well.
It is also nice that you can switch from one language to another with one click. Support is excellent, always here to help very quickly.
Only straightforward activities are possible without paying extra for 'software development. There isn't a way to correct errors in counting, without hiring 'development' team.
My experience with MRPeasy is fantastic. The transition has been seamless, my team really likes the new upgrade.
Report/statistics is limited. Graph (statistic) is not printable, can view only.
We've formalised our item and BOM structures, improved our production planning and made our operational purchasing more robust with this software. Overall we are happy with the product.
I am pulling all of my customers away from it because a backup is the customer's data. To restrict it to a short time period is really not acceptable.
Easy to understand, great documentation with video support on all of the how to's. I loved how MF orders are easily tied to operations of work stations.
Once I have the PO, then the system should prompt me to create the items.
The software is the most straightforward solution for MRP I've ever found. The team there is very responsive and the newsletter always has interesting information, tips, and case studies.
Perfect deployment, good support, easy to use, once you found it.
Easy to use program that can be scaled with company growth. Customer service is very helpful.
Easy to add and remove users. Contextual help menu is very good.
MRP has been excellent to deal with. Any issues we have had, the customer services have helped at all points.
Easy integration with Xero. For our company the modules of production planning/manufacturing, procurement and stocks are very important and this software fits our purpose.
The flow of production through the system is very logical and streamlined. It captures all details and is great at job costing and inventory management.
It is easy to use, and I like that it can integrate with Xero.
MRPEasy is easy to use, easy to build to your business and easy to roll out across your workforce.
I want my employees to be able to use functions like bar code scanning on their tablets without having to pay enterprise / professional subscriptions for them as well.
It is also nice that you can switch from one language to another with one click. Support is excellent, always here to help very quickly.
Only straightforward activities are possible without paying extra for 'software development. There isn't a way to correct errors in counting, without hiring 'development' team.
My experience with MRPeasy is fantastic. The transition has been seamless, my team really likes the new upgrade.
Report/statistics is limited. Graph (statistic) is not printable, can view only.
We've formalised our item and BOM structures, improved our production planning and made our operational purchasing more robust with this software. Overall we are happy with the product.
I am pulling all of my customers away from it because a backup is the customer's data. To restrict it to a short time period is really not acceptable.
Easy to understand, great documentation with video support on all of the how to's. I loved how MF orders are easily tied to operations of work stations.
Once I have the PO, then the system should prompt me to create the items.
The software is the most straightforward solution for MRP I've ever found. The team there is very responsive and the newsletter always has interesting information, tips, and case studies.
Perfect deployment, good support, easy to use, once you found it.
Easy to use program that can be scaled with company growth. Customer service is very helpful.
Easy to add and remove users. Contextual help menu is very good.
MRP has been excellent to deal with. Any issues we have had, the customer services have helped at all points.
Easy integration with Xero. For our company the modules of production planning/manufacturing, procurement and stocks are very important and this software fits our purpose.
The flow of production through the system is very logical and streamlined. It captures all details and is great at job costing and inventory management.
It is easy to use, and I like that it can integrate with Xero.
MRPEasy is easy to use, easy to build to your business and easy to roll out across your workforce.
I want my employees to be able to use functions like bar code scanning on their tablets without having to pay enterprise / professional subscriptions for them as well.
Rootstock Manufacturing ERP logo
4.6
8

Manufacturing Cloud ERP Software for Mid-Market Companies

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.7
    Ease of use
    4.5
    Features
    4.4
    Customer support
    4.4
Pros and Cons from Rootstock Manufacturing ERP users   
No pros & cons found
Netstock logo
4.9
51

Make better inventory management decisions with Netstock.

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.9
    Ease of use
    4.9
    Features
    4.8
    Customer support
    4.9
Pros and Cons from Netstock users   
+15
One of the most impressive outcomes of using NetStock has been the remarkable improvement in our fill rates.
There are no features that we would suggest needed to be included that we don't already have.
Service is outstanding and it was a really good business fit for our company. It has changed the way we manage, maintain and forecast inventory going forward and critical to our business success.
Some of the "pay extra" features are not as high value for the money as the main system.
Really good, love the monthly subscription, no high implementation costs, great customer service. Would recommend to anyone in a distribution business.
Even after the recent Supply Chain crisis (Covid included) we are able to zero in on issues and root causes to identify actions to make adjustments and corrections.
When there is a question or issue the support team at Netstock are always there to help, really fantastic customer service support.
The forecasting functionality meets the requirement but does not continue into hierarchical demand management.
Overall experience has been great. It has been an immense asset to our company and my personal workflow.
The software is user friendly with strong online help. Great low risk adoption commercial model.
Great system providing your EPS is all good and up to date.
The simplicity of the layout of the dashboards, and the ease to navigate for information.
The Dash Boards is the best as you van get a quick overview of the current status. It is easy to use the product and show it to a total stranger to the product.
Netstock support team are amazing and make Invensoty Advisor come to life.
The integration into the business was extremely easy.
Netstock is very easy to use. The Dashboard is simple to navigate and understand.
We have reduced our working capital by trusting their safety stock formula and maintain exceptional levels of product availability.
We now have around 3000 SKU's and use 80 odd suppliers while turning inventory around 8.5 times per annum with minimal excess so we think it's our best investment yet.
One of the most impressive outcomes of using NetStock has been the remarkable improvement in our fill rates.
There are no features that we would suggest needed to be included that we don't already have.
Service is outstanding and it was a really good business fit for our company. It has changed the way we manage, maintain and forecast inventory going forward and critical to our business success.
Some of the "pay extra" features are not as high value for the money as the main system.
Really good, love the monthly subscription, no high implementation costs, great customer service. Would recommend to anyone in a distribution business.
Even after the recent Supply Chain crisis (Covid included) we are able to zero in on issues and root causes to identify actions to make adjustments and corrections.
When there is a question or issue the support team at Netstock are always there to help, really fantastic customer service support.
The forecasting functionality meets the requirement but does not continue into hierarchical demand management.
Overall experience has been great. It has been an immense asset to our company and my personal workflow.
The software is user friendly with strong online help. Great low risk adoption commercial model.
Great system providing your EPS is all good and up to date.
The simplicity of the layout of the dashboards, and the ease to navigate for information.
The Dash Boards is the best as you van get a quick overview of the current status. It is easy to use the product and show it to a total stranger to the product.
Netstock support team are amazing and make Invensoty Advisor come to life.
The integration into the business was extremely easy.
Netstock is very easy to use. The Dashboard is simple to navigate and understand.
We have reduced our working capital by trusting their safety stock formula and maintain exceptional levels of product availability.
We now have around 3000 SKU's and use 80 odd suppliers while turning inventory around 8.5 times per annum with minimal excess so we think it's our best investment yet.
One of the most impressive outcomes of using NetStock has been the remarkable improvement in our fill rates.
There are no features that we would suggest needed to be included that we don't already have.
Service is outstanding and it was a really good business fit for our company. It has changed the way we manage, maintain and forecast inventory going forward and critical to our business success.
Some of the "pay extra" features are not as high value for the money as the main system.
Really good, love the monthly subscription, no high implementation costs, great customer service. Would recommend to anyone in a distribution business.
Even after the recent Supply Chain crisis (Covid included) we are able to zero in on issues and root causes to identify actions to make adjustments and corrections.
When there is a question or issue the support team at Netstock are always there to help, really fantastic customer service support.
The forecasting functionality meets the requirement but does not continue into hierarchical demand management.
Overall experience has been great. It has been an immense asset to our company and my personal workflow.
The software is user friendly with strong online help. Great low risk adoption commercial model.
Great system providing your EPS is all good and up to date.
The simplicity of the layout of the dashboards, and the ease to navigate for information.
The Dash Boards is the best as you van get a quick overview of the current status. It is easy to use the product and show it to a total stranger to the product.
Netstock support team are amazing and make Invensoty Advisor come to life.
The integration into the business was extremely easy.
Netstock is very easy to use. The Dashboard is simple to navigate and understand.
We have reduced our working capital by trusting their safety stock formula and maintain exceptional levels of product availability.
We now have around 3000 SKU's and use 80 odd suppliers while turning inventory around 8.5 times per annum with minimal excess so we think it's our best investment yet.
ETQ Reliance logo
4.6
47

QMS integrates data to reduce risk and ensure compliance.

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.4
    Ease of use
    4.3
    Features
    4.6
    Customer support
    4.4
Pros and Cons from ETQ Reliance users   
avatar
avatar
avatar
+15
The ability to have a central repository for all the data is very helpful and increases efficiency. Also, the software is really easy to use and provides a great deal of flexibility.
Attempts to correct this with assistance from ETQ has failed so far. Management is souring on the use of this software due to a decrease in technical support.
Marketing team is fantastic. Customer Support is generally pretty good.
It may sometimes seem intimidating for first-time users, but with proper guidance from management, the transition doesn’t have to be so difficult.
Once you get a module up and running as a pilot, rolling out to other facilities is extremely easy. Notifications and Views significantly improve ability to manage activities and required follow-up.
The biggest grip we have with this software is the lack of reporting capabilities. There are some out of the box feature, but they are dated and limited in functionality.
ETQ employees are passionate about the product and very customer centric. Built-in support for "localization" (system-level language translations) is also a great feature.
Doesn’t work very well for managing Solidworks files. It lacked linking of related documents.
Analyze the opportunity of improvement with its cost is easier with this software.
The ability to develop our own custom applications on a great base platform.
Great ability to configure based on organization needs.
I have reviewed and used many QMS software programs and ETQ reliance is very flexible easy to customize. ETQ tech support and customer service is awesome.
I love how configurable the platform is and that we are able to import/migrate data from other systems into the platform.
Integration with other tools, apis is versatile data reading, which record reading direct from tool. Quality improvement for from customer complaints is recorded in a effective way.
New features are being added regularly. Overall, great experience.
What we like the most is that this SCM software is very flexible can be easily configured and integrated with other apps to suit our business needs.
The ability to connect records throughout the many modules allows for seamless availability of data during investigations and audits.
For the most part, the module is quite customizable aside from a few things. The product is quite user friendly.
The ability to have a central repository for all the data is very helpful and increases efficiency. Also, the software is really easy to use and provides a great deal of flexibility.
Attempts to correct this with assistance from ETQ has failed so far. Management is souring on the use of this software due to a decrease in technical support.
Marketing team is fantastic. Customer Support is generally pretty good.
It may sometimes seem intimidating for first-time users, but with proper guidance from management, the transition doesn’t have to be so difficult.
Once you get a module up and running as a pilot, rolling out to other facilities is extremely easy. Notifications and Views significantly improve ability to manage activities and required follow-up.
The biggest grip we have with this software is the lack of reporting capabilities. There are some out of the box feature, but they are dated and limited in functionality.
ETQ employees are passionate about the product and very customer centric. Built-in support for "localization" (system-level language translations) is also a great feature.
Doesn’t work very well for managing Solidworks files. It lacked linking of related documents.
Analyze the opportunity of improvement with its cost is easier with this software.
The ability to develop our own custom applications on a great base platform.
Great ability to configure based on organization needs.
I have reviewed and used many QMS software programs and ETQ reliance is very flexible easy to customize. ETQ tech support and customer service is awesome.
I love how configurable the platform is and that we are able to import/migrate data from other systems into the platform.
Integration with other tools, apis is versatile data reading, which record reading direct from tool. Quality improvement for from customer complaints is recorded in a effective way.
New features are being added regularly. Overall, great experience.
What we like the most is that this SCM software is very flexible can be easily configured and integrated with other apps to suit our business needs.
The ability to connect records throughout the many modules allows for seamless availability of data during investigations and audits.
For the most part, the module is quite customizable aside from a few things. The product is quite user friendly.
The ability to have a central repository for all the data is very helpful and increases efficiency. Also, the software is really easy to use and provides a great deal of flexibility.
Attempts to correct this with assistance from ETQ has failed so far. Management is souring on the use of this software due to a decrease in technical support.
Marketing team is fantastic. Customer Support is generally pretty good.
It may sometimes seem intimidating for first-time users, but with proper guidance from management, the transition doesn’t have to be so difficult.
Once you get a module up and running as a pilot, rolling out to other facilities is extremely easy. Notifications and Views significantly improve ability to manage activities and required follow-up.
The biggest grip we have with this software is the lack of reporting capabilities. There are some out of the box feature, but they are dated and limited in functionality.
ETQ employees are passionate about the product and very customer centric. Built-in support for "localization" (system-level language translations) is also a great feature.
Doesn’t work very well for managing Solidworks files. It lacked linking of related documents.
Analyze the opportunity of improvement with its cost is easier with this software.
The ability to develop our own custom applications on a great base platform.
Great ability to configure based on organization needs.
I have reviewed and used many QMS software programs and ETQ reliance is very flexible easy to customize. ETQ tech support and customer service is awesome.
I love how configurable the platform is and that we are able to import/migrate data from other systems into the platform.
Integration with other tools, apis is versatile data reading, which record reading direct from tool. Quality improvement for from customer complaints is recorded in a effective way.
New features are being added regularly. Overall, great experience.
What we like the most is that this SCM software is very flexible can be easily configured and integrated with other apps to suit our business needs.
The ability to connect records throughout the many modules allows for seamless availability of data during investigations and audits.
For the most part, the module is quite customizable aside from a few things. The product is quite user friendly.
UpKeep logo

UpKeep

4.6
1.3K

Asset Operations Management Software

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.6
    Ease of use
    4.6
    Features
    4.5
    Customer support
    4.7
Pros and Cons from UpKeep users   
+15
Upkeep is great at helping us compile our facility management information in one central location that is easily accessible to different users in ways that are suitable for them.
In some areas there are connection issues with no or limited internet/phone signals. This is an issue when uploading and even some data as been lost.
The tracking for the work orders is super convenient and thorough and allows for reporting to be super easy and helps track problem areas or where money should be spent.
I have to admit, sometimes the error is on our end and it is going to junk mail.
This software is a fantastic tool for monitoring assets, organizing work orders, and preparing your squad's schedule.
It has been difficult to learn the use of upkeep. I believe that a mandatory intro training should be required when a new user is to use upkeep.
This software is easy to use and makes organizing and scheduling maintenance easy. I especially like the request portal so that tenants can submit requests directly for approval.
In general, we had some problems when using and extracting all its content. It was a little chaotic to start using the software and it took a long time to learn.
Upkeep seems great for keeping track of and performing maintenance on large assets that your company may have (think of treadmills, cars or other big ticket items).
The ease of navigation compared to more complex programs like Maximo or SAP makes this a very user friendly CMMS software.
The software is going to be a big help later on, with the reports feature, showing how much time and money is invested into a piece of equipment or asset.
Great for businesses that are looking to keep track of larger value assets. It’s simple to use and scale across the organization.
Overall the system is easy to use. I like that there is an easy way to put in orders for maintenance and I can see where we are in the process.
So far just using the free trial version to see how the employee's like it for ease of implementing a work order.
Both the app and website have worked flawlessly so far. Customer support is very friendly with quick response times.
It’s pretty easy to use and has powerful work order features which integrates well with an existing processes.
Good customer service, always quickly responsive.
It has all of the components of a modern application that you would want including an integrated communication system and the ability to leverage your existing email system as well.
Upkeep is great at helping us compile our facility management information in one central location that is easily accessible to different users in ways that are suitable for them.
In some areas there are connection issues with no or limited internet/phone signals. This is an issue when uploading and even some data as been lost.
The tracking for the work orders is super convenient and thorough and allows for reporting to be super easy and helps track problem areas or where money should be spent.
I have to admit, sometimes the error is on our end and it is going to junk mail.
This software is a fantastic tool for monitoring assets, organizing work orders, and preparing your squad's schedule.
It has been difficult to learn the use of upkeep. I believe that a mandatory intro training should be required when a new user is to use upkeep.
This software is easy to use and makes organizing and scheduling maintenance easy. I especially like the request portal so that tenants can submit requests directly for approval.
In general, we had some problems when using and extracting all its content. It was a little chaotic to start using the software and it took a long time to learn.
Upkeep seems great for keeping track of and performing maintenance on large assets that your company may have (think of treadmills, cars or other big ticket items).
The ease of navigation compared to more complex programs like Maximo or SAP makes this a very user friendly CMMS software.
The software is going to be a big help later on, with the reports feature, showing how much time and money is invested into a piece of equipment or asset.
Great for businesses that are looking to keep track of larger value assets. It’s simple to use and scale across the organization.
Overall the system is easy to use. I like that there is an easy way to put in orders for maintenance and I can see where we are in the process.
So far just using the free trial version to see how the employee's like it for ease of implementing a work order.
Both the app and website have worked flawlessly so far. Customer support is very friendly with quick response times.
It’s pretty easy to use and has powerful work order features which integrates well with an existing processes.
Good customer service, always quickly responsive.
It has all of the components of a modern application that you would want including an integrated communication system and the ability to leverage your existing email system as well.
Upkeep is great at helping us compile our facility management information in one central location that is easily accessible to different users in ways that are suitable for them.
In some areas there are connection issues with no or limited internet/phone signals. This is an issue when uploading and even some data as been lost.
The tracking for the work orders is super convenient and thorough and allows for reporting to be super easy and helps track problem areas or where money should be spent.
I have to admit, sometimes the error is on our end and it is going to junk mail.
This software is a fantastic tool for monitoring assets, organizing work orders, and preparing your squad's schedule.
It has been difficult to learn the use of upkeep. I believe that a mandatory intro training should be required when a new user is to use upkeep.
This software is easy to use and makes organizing and scheduling maintenance easy. I especially like the request portal so that tenants can submit requests directly for approval.
In general, we had some problems when using and extracting all its content. It was a little chaotic to start using the software and it took a long time to learn.
Upkeep seems great for keeping track of and performing maintenance on large assets that your company may have (think of treadmills, cars or other big ticket items).
The ease of navigation compared to more complex programs like Maximo or SAP makes this a very user friendly CMMS software.
The software is going to be a big help later on, with the reports feature, showing how much time and money is invested into a piece of equipment or asset.
Great for businesses that are looking to keep track of larger value assets. It’s simple to use and scale across the organization.
Overall the system is easy to use. I like that there is an easy way to put in orders for maintenance and I can see where we are in the process.
So far just using the free trial version to see how the employee's like it for ease of implementing a work order.
Both the app and website have worked flawlessly so far. Customer support is very friendly with quick response times.
It’s pretty easy to use and has powerful work order features which integrates well with an existing processes.
Good customer service, always quickly responsive.
It has all of the components of a modern application that you would want including an integrated communication system and the ability to leverage your existing email system as well.
inFlow Inventory logo
4.6
459

All-in-one inventory management software for small business.

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.5
    Ease of use
    4.6
    Features
    4.3
    Customer support
    4.6
Pros and Cons from inFlow Inventory users   
+15
We love the showroom and have recently just reached out to customers giving them access. We also just love the GUI and how intuitive it is.
This has on a number of occasions caused me to inadvertently overcharge customers, and is extremely embarrassing when it's they who notice it first and think I'm trying to "pull a fast one" on them.
It's very powerful and affordable for small businesses. Plus their customer service team is one of the best I have experienced.
Iphone app missing some functionality. Missing possibilty for sub-sub location.
Customer service is always excellent and any issues we have had have been resolved quickly and with a friendly manner. We are looking forward to the new version with the Magneto integration.
Had a problem with my computer because of a security update, which caused my inflow to stop working.
InFlow is one of the best inventory management softwares available. I have tried several but the ease of use both in navigation and application is great.
With no long term contracts or dishonest sales tactics you have nothing to lose.
The price is excellent for the capabilities it contains.
Searching is great and user interface is easy to use. Very easy to find what I am looking for quickly.
The inflow showroom is amazing. The customers can actually see what they are purchasing.
Ease of purchase, ease of installation and relatively easy to set up and start using.
Much more user friendly and reliable than quickbooks.
The input of data is simple, so I have all my customer information. The reporting is excellent, so I can find out stock, costs, sales etc at the touch of a button.
Flows with our business, great product for any business, integration with Xero required.
I have a small business with several products. I find the inventory control easy and useful.
Customer service is top notch. A lot of reports, can build customer reports if needed.
The ability to track the progress of orders. Being able to see, on the order itself, if the item for the order is already on order, needs to be ordered, etc.
We love the showroom and have recently just reached out to customers giving them access. We also just love the GUI and how intuitive it is.
This has on a number of occasions caused me to inadvertently overcharge customers, and is extremely embarrassing when it's they who notice it first and think I'm trying to "pull a fast one" on them.
It's very powerful and affordable for small businesses. Plus their customer service team is one of the best I have experienced.
Iphone app missing some functionality. Missing possibilty for sub-sub location.
Customer service is always excellent and any issues we have had have been resolved quickly and with a friendly manner. We are looking forward to the new version with the Magneto integration.
Had a problem with my computer because of a security update, which caused my inflow to stop working.
InFlow is one of the best inventory management softwares available. I have tried several but the ease of use both in navigation and application is great.
With no long term contracts or dishonest sales tactics you have nothing to lose.
The price is excellent for the capabilities it contains.
Searching is great and user interface is easy to use. Very easy to find what I am looking for quickly.
The inflow showroom is amazing. The customers can actually see what they are purchasing.
Ease of purchase, ease of installation and relatively easy to set up and start using.
Much more user friendly and reliable than quickbooks.
The input of data is simple, so I have all my customer information. The reporting is excellent, so I can find out stock, costs, sales etc at the touch of a button.
Flows with our business, great product for any business, integration with Xero required.
I have a small business with several products. I find the inventory control easy and useful.
Customer service is top notch. A lot of reports, can build customer reports if needed.
The ability to track the progress of orders. Being able to see, on the order itself, if the item for the order is already on order, needs to be ordered, etc.
We love the showroom and have recently just reached out to customers giving them access. We also just love the GUI and how intuitive it is.
This has on a number of occasions caused me to inadvertently overcharge customers, and is extremely embarrassing when it's they who notice it first and think I'm trying to "pull a fast one" on them.
It's very powerful and affordable for small businesses. Plus their customer service team is one of the best I have experienced.
Iphone app missing some functionality. Missing possibilty for sub-sub location.
Customer service is always excellent and any issues we have had have been resolved quickly and with a friendly manner. We are looking forward to the new version with the Magneto integration.
Had a problem with my computer because of a security update, which caused my inflow to stop working.
InFlow is one of the best inventory management softwares available. I have tried several but the ease of use both in navigation and application is great.
With no long term contracts or dishonest sales tactics you have nothing to lose.
The price is excellent for the capabilities it contains.
Searching is great and user interface is easy to use. Very easy to find what I am looking for quickly.
The inflow showroom is amazing. The customers can actually see what they are purchasing.
Ease of purchase, ease of installation and relatively easy to set up and start using.
Much more user friendly and reliable than quickbooks.
The input of data is simple, so I have all my customer information. The reporting is excellent, so I can find out stock, costs, sales etc at the touch of a button.
Flows with our business, great product for any business, integration with Xero required.
I have a small business with several products. I find the inventory control easy and useful.
Customer service is top notch. A lot of reports, can build customer reports if needed.
The ability to track the progress of orders. Being able to see, on the order itself, if the item for the order is already on order, needs to be ordered, etc.
Fishbowl logo
4.1
829

Simplify, automate, and elevate your inventory management

learn more
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.1
    Ease of use
    4.1
    Features
    4.1
    Customer support
    4.2
Pros and Cons from Fishbowl users   
avatar
+15
They have done a wonderful job in taking care of us from learning to use it to just small mistakes here and there. The support is outstanding.
It is very frustrating when you are in the middle of something to have to force close the program and start over. This happens to everyone in our company so it is not user error or a computer error.
Fishbowl is very user friendly, has great support, and great integrations with our other systems.
We have a repetitive problem with line items coming up as 0, which causes our orders to refuse to ship. It's time-consuming to repeatedly call to get them unstuck.
Our company evaluated about half a dozen different inventory management systems for features, support, ease of operation, price, etc. Fishbowl was the hands down winner, and remains the champion.
Horrible Company, they use to be good now they are just completely useless.
If you need to improve your operations this system is great and its worth every penny.
Very difficult to use for manufacturing such as selecting bill of material and etc.
The Fishbowl Plug-in team specifically Jacobi Sardoni is great to work with as they focus on the problem, help you resolve it and educate you on the way. Over all very professional in their efforts.
Fishbowl is a simple but robust solution and meets our requirements from order entry and order fulfillment at our Headquarters and manufacturing facilities.
I like that there is a way to set multiple locations and easily transfer product from one location to another. Fishbowl Go makes it easy to perform certain tasks without being at an actual computer.
It allows us manage the inventory in our warehouse and integrates with Quickbook pretty smoothly. It is user friendly and doesn't take much training before we can get started.
Excellent customer support on integration project.
The available functions are useful in managing inventory.
The modules are sensible and easy to navigate. It is easy to import existing location and inventory data into the system.
Entering orders with this software is easy and intuitive.
A knowledgeable support team and a WMS with many advanced features needed if an inventory management system.
We haven't seen the full value yet but hopefully, it will integrate with Quickbooks online with some modifications.
They have done a wonderful job in taking care of us from learning to use it to just small mistakes here and there. The support is outstanding.
It is very frustrating when you are in the middle of something to have to force close the program and start over. This happens to everyone in our company so it is not user error or a computer error.
Fishbowl is very user friendly, has great support, and great integrations with our other systems.
We have a repetitive problem with line items coming up as 0, which causes our orders to refuse to ship. It's time-consuming to repeatedly call to get them unstuck.
Our company evaluated about half a dozen different inventory management systems for features, support, ease of operation, price, etc. Fishbowl was the hands down winner, and remains the champion.
Horrible Company, they use to be good now they are just completely useless.
If you need to improve your operations this system is great and its worth every penny.
Very difficult to use for manufacturing such as selecting bill of material and etc.
The Fishbowl Plug-in team specifically Jacobi Sardoni is great to work with as they focus on the problem, help you resolve it and educate you on the way. Over all very professional in their efforts.
Fishbowl is a simple but robust solution and meets our requirements from order entry and order fulfillment at our Headquarters and manufacturing facilities.
I like that there is a way to set multiple locations and easily transfer product from one location to another. Fishbowl Go makes it easy to perform certain tasks without being at an actual computer.
It allows us manage the inventory in our warehouse and integrates with Quickbook pretty smoothly. It is user friendly and doesn't take much training before we can get started.
Excellent customer support on integration project.
The available functions are useful in managing inventory.
The modules are sensible and easy to navigate. It is easy to import existing location and inventory data into the system.
Entering orders with this software is easy and intuitive.
A knowledgeable support team and a WMS with many advanced features needed if an inventory management system.
We haven't seen the full value yet but hopefully, it will integrate with Quickbooks online with some modifications.
They have done a wonderful job in taking care of us from learning to use it to just small mistakes here and there. The support is outstanding.
It is very frustrating when you are in the middle of something to have to force close the program and start over. This happens to everyone in our company so it is not user error or a computer error.
Fishbowl is very user friendly, has great support, and great integrations with our other systems.
We have a repetitive problem with line items coming up as 0, which causes our orders to refuse to ship. It's time-consuming to repeatedly call to get them unstuck.
Our company evaluated about half a dozen different inventory management systems for features, support, ease of operation, price, etc. Fishbowl was the hands down winner, and remains the champion.
Horrible Company, they use to be good now they are just completely useless.
If you need to improve your operations this system is great and its worth every penny.
Very difficult to use for manufacturing such as selecting bill of material and etc.
The Fishbowl Plug-in team specifically Jacobi Sardoni is great to work with as they focus on the problem, help you resolve it and educate you on the way. Over all very professional in their efforts.
Fishbowl is a simple but robust solution and meets our requirements from order entry and order fulfillment at our Headquarters and manufacturing facilities.
I like that there is a way to set multiple locations and easily transfer product from one location to another. Fishbowl Go makes it easy to perform certain tasks without being at an actual computer.
It allows us manage the inventory in our warehouse and integrates with Quickbook pretty smoothly. It is user friendly and doesn't take much training before we can get started.
Excellent customer support on integration project.
The available functions are useful in managing inventory.
The modules are sensible and easy to navigate. It is easy to import existing location and inventory data into the system.
Entering orders with this software is easy and intuitive.
A knowledgeable support team and a WMS with many advanced features needed if an inventory management system.
We haven't seen the full value yet but hopefully, it will integrate with Quickbooks online with some modifications.
Odoo  logo

Odoo

4.1
788

Full Suite of Integrated Business Apps

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.0
    Ease of use
    4.0
    Features
    4.1
    Customer support
    3.7
Pros and Cons from Odoo users   
avatar
avatar
avatar
+15
We are implementing the Odoo software and the customer service is amazing. Our team leader, she is extremely helpful and intelligent, asking all the right questions to serve our specific needs.
Many errors in Multi Company, bad interface between electronic accounting from México and multicompany functionality. Hard to develop reports, the product need a similar as Crystal Reports from SAP.
It's great to work and develop on Odoo, it's impressive how fast odoo is growing. Maybe is good to create LTS release for big customer to have more than 3 year of support.
Oh well, it can but then you suddenly need to pay their consultants to have it custom build for you. For everything they start saying you need to pay and pay and pay.
This is a great program for usage in terms of getting all aspects of your business together in terms of important platforms like inventories etc.
The customer support is very bad and we are wasting a lot of time.
The mainly most attractive feature is it's opensource. Apart from this helps you to setup your all type of scaled organisation and the customisation is very easy.
Very poor support of partners. Very bad deep understanding of overall solution in odoo (as main provider).
Grsphics and web interface is awesome, installation is easier, customization can be made. Secure and remotely access, available in SAas and local server, even can be installed on your domain.
We made the mistake of purchasing through Odoo and not a reseller and everything was pretty much wrong from day 1.
We were looking for a user friendly and usable solution for CRMso far we are happy.
Great Software Best balance between cost & functionality.
You can quickly add a new module and remove unnecessary. Compared to SAP, the platform is simply superb.
Odoo is very good, practical and easy to use ERP software. Easy customization that fulfils every clients' organizational needs.
Other than this the system itself is an excellent piece of kit and it has helped our business traverse the gap between startup business to SME.
The fully integration is really great. Not needed to use other software.
The way everything works together via API is astounding. I can't say enough about how flexible this software is.
It's an all in one product that has everything you need to manage the business. It's a complete solution at a low cost.
We are implementing the Odoo software and the customer service is amazing. Our team leader, she is extremely helpful and intelligent, asking all the right questions to serve our specific needs.
Many errors in Multi Company, bad interface between electronic accounting from México and multicompany functionality. Hard to develop reports, the product need a similar as Crystal Reports from SAP.
It's great to work and develop on Odoo, it's impressive how fast odoo is growing. Maybe is good to create LTS release for big customer to have more than 3 year of support.
Oh well, it can but then you suddenly need to pay their consultants to have it custom build for you. For everything they start saying you need to pay and pay and pay.
This is a great program for usage in terms of getting all aspects of your business together in terms of important platforms like inventories etc.
The customer support is very bad and we are wasting a lot of time.
The mainly most attractive feature is it's opensource. Apart from this helps you to setup your all type of scaled organisation and the customisation is very easy.
Very poor support of partners. Very bad deep understanding of overall solution in odoo (as main provider).
Grsphics and web interface is awesome, installation is easier, customization can be made. Secure and remotely access, available in SAas and local server, even can be installed on your domain.
We made the mistake of purchasing through Odoo and not a reseller and everything was pretty much wrong from day 1.
We were looking for a user friendly and usable solution for CRMso far we are happy.
Great Software Best balance between cost & functionality.
You can quickly add a new module and remove unnecessary. Compared to SAP, the platform is simply superb.
Odoo is very good, practical and easy to use ERP software. Easy customization that fulfils every clients' organizational needs.
Other than this the system itself is an excellent piece of kit and it has helped our business traverse the gap between startup business to SME.
The fully integration is really great. Not needed to use other software.
The way everything works together via API is astounding. I can't say enough about how flexible this software is.
It's an all in one product that has everything you need to manage the business. It's a complete solution at a low cost.
We are implementing the Odoo software and the customer service is amazing. Our team leader, she is extremely helpful and intelligent, asking all the right questions to serve our specific needs.
Many errors in Multi Company, bad interface between electronic accounting from México and multicompany functionality. Hard to develop reports, the product need a similar as Crystal Reports from SAP.
It's great to work and develop on Odoo, it's impressive how fast odoo is growing. Maybe is good to create LTS release for big customer to have more than 3 year of support.
Oh well, it can but then you suddenly need to pay their consultants to have it custom build for you. For everything they start saying you need to pay and pay and pay.
This is a great program for usage in terms of getting all aspects of your business together in terms of important platforms like inventories etc.
The customer support is very bad and we are wasting a lot of time.
The mainly most attractive feature is it's opensource. Apart from this helps you to setup your all type of scaled organisation and the customisation is very easy.
Very poor support of partners. Very bad deep understanding of overall solution in odoo (as main provider).
Grsphics and web interface is awesome, installation is easier, customization can be made. Secure and remotely access, available in SAas and local server, even can be installed on your domain.
We made the mistake of purchasing through Odoo and not a reseller and everything was pretty much wrong from day 1.
We were looking for a user friendly and usable solution for CRMso far we are happy.
Great Software Best balance between cost & functionality.
You can quickly add a new module and remove unnecessary. Compared to SAP, the platform is simply superb.
Odoo is very good, practical and easy to use ERP software. Easy customization that fulfils every clients' organizational needs.
Other than this the system itself is an excellent piece of kit and it has helped our business traverse the gap between startup business to SME.
The fully integration is really great. Not needed to use other software.
The way everything works together via API is astounding. I can't say enough about how flexible this software is.
It's an all in one product that has everything you need to manage the business. It's a complete solution at a low cost.
ERPAG logo
4.6
318

ERP for small and mid-sized companies

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.6
    Ease of use
    4.4
    Features
    4.5
    Customer support
    4.6
Pros and Cons from ERPAG users   
avatar
+15
Great hour long video conference where the customer service was amazing. This software is definitely in the running for our switch.
When something is wrong, the application is just suspended without any reason or explanation. It should have a better error handling.
Great Tolls To Mange your Business < So Easy To use after. I love how it mange the inventory.
The inability to go back and fix an invoice, or adjust products after being pushed through to further steps.
The software is amazing we are just starting to use it and we love it.
Very diffcult to manage more than one warehouse in this program and am thinking to leave the ERPAG because of this.
Ease of use, comprehensive features and great customer support.
Not so customisable for my segment as we are b2b one stop platform for healthcare units.
The software made managing our inventory and purchasing/sales very easy and simple. The UI is clean and easy to pick up.
For now Erpag is a good solution because i had 2 criticals criterias and Erpag is ok. I don't need to create manufacturing orders for kits, and Erpag manages inventory of components directly.
All the modules are easy to use and its Comprehensive.
Ease of use and Integration, Database access and ability to customize my reports.
Easy managment of input and output + have very good function of BOM.
They team is so responsive and ready to help at all times. Once you’ve mastered the application, there’s no turning back.
Simplicity of modules integrated together logically with ease options for operators.
Great value for companies looking for a functioning MRP software on a tight budget. ERPAG also can sync with xero, although the feature requires you to update manually.
Good , simple to use software. Meets 90% of our requirement.
The only thing more stunning about the cost of these systems is the complexity. If you have ever worked with SAP you will understand immediately.
Great hour long video conference where the customer service was amazing. This software is definitely in the running for our switch.
When something is wrong, the application is just suspended without any reason or explanation. It should have a better error handling.
Great Tolls To Mange your Business < So Easy To use after. I love how it mange the inventory.
The inability to go back and fix an invoice, or adjust products after being pushed through to further steps.
The software is amazing we are just starting to use it and we love it.
Very diffcult to manage more than one warehouse in this program and am thinking to leave the ERPAG because of this.
Ease of use, comprehensive features and great customer support.
Not so customisable for my segment as we are b2b one stop platform for healthcare units.
The software made managing our inventory and purchasing/sales very easy and simple. The UI is clean and easy to pick up.
For now Erpag is a good solution because i had 2 criticals criterias and Erpag is ok. I don't need to create manufacturing orders for kits, and Erpag manages inventory of components directly.
All the modules are easy to use and its Comprehensive.
Ease of use and Integration, Database access and ability to customize my reports.
Easy managment of input and output + have very good function of BOM.
They team is so responsive and ready to help at all times. Once you’ve mastered the application, there’s no turning back.
Simplicity of modules integrated together logically with ease options for operators.
Great value for companies looking for a functioning MRP software on a tight budget. ERPAG also can sync with xero, although the feature requires you to update manually.
Good , simple to use software. Meets 90% of our requirement.
The only thing more stunning about the cost of these systems is the complexity. If you have ever worked with SAP you will understand immediately.
Great hour long video conference where the customer service was amazing. This software is definitely in the running for our switch.
When something is wrong, the application is just suspended without any reason or explanation. It should have a better error handling.
Great Tolls To Mange your Business < So Easy To use after. I love how it mange the inventory.
The inability to go back and fix an invoice, or adjust products after being pushed through to further steps.
The software is amazing we are just starting to use it and we love it.
Very diffcult to manage more than one warehouse in this program and am thinking to leave the ERPAG because of this.
Ease of use, comprehensive features and great customer support.
Not so customisable for my segment as we are b2b one stop platform for healthcare units.
The software made managing our inventory and purchasing/sales very easy and simple. The UI is clean and easy to pick up.
For now Erpag is a good solution because i had 2 criticals criterias and Erpag is ok. I don't need to create manufacturing orders for kits, and Erpag manages inventory of components directly.
All the modules are easy to use and its Comprehensive.
Ease of use and Integration, Database access and ability to customize my reports.
Easy managment of input and output + have very good function of BOM.
They team is so responsive and ready to help at all times. Once you’ve mastered the application, there’s no turning back.
Simplicity of modules integrated together logically with ease options for operators.
Great value for companies looking for a functioning MRP software on a tight budget. ERPAG also can sync with xero, although the feature requires you to update manually.
Good , simple to use software. Meets 90% of our requirement.
The only thing more stunning about the cost of these systems is the complexity. If you have ever worked with SAP you will understand immediately.
Cin7 Core logo
4.3
431

Inventory management software for SMBs

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.2
    Ease of use
    4.1
    Features
    4.2
    Customer support
    4.4
Pros and Cons from Cin7 Core users   
avatar
avatar
avatar
+15
Contains the vast majority of required features to operate a successful e-commerce store. Nice layout, not too bulky, and sticks to what its good at.
Over the past 6 months this has gone from bad to worse. The odd hang, became frequent hangs, then time outs on the server.
The ability to customize reports in word is amazing. The team at Dear are still updating and improving the system.
Frustrating, unsatisfying and I have real worries about the ability for the software to keep up with my business as it grows.
DEAR is a fantastic system which will manage the inventory and sales/purchase process for various channels.
Often times I do run in to a problem, either I entered something wrong and can't fix it, or I need a bulk operation done and need support.
What I like most is that it is built by accountants. Costing is done better than most systems.
Confusing pricing on integrations. Weak b3b online sales system.
Dear is very easy to use, and the tutorials are very helpful. Being web based, it works very well.
Perhaps the most important part is that I was never made to feel like a small customer with a limited budget. Onboarding team, especially Steffi was extremely helpful and professional.
The integrations to eCommerce channels are consistent in their setup and options and allow a great deal of flexibility.
Powerful software with excellent customer support.
I also like that it has a fairly strong inventory management and production modules. Purchasing / Receiving is average but the WMS below average.
Its flexible to use, has ongoing gold standard support at no extra cost, has a great looking interface and has very customisable membership extras.
Although the integration process was challenging, DEAR team was there to help on every step of the way.
The UI is very clean and intuitive. The integrations save loads of time and money.
Easy to intergrate my ebay, website, payment portal. Perfect syn with all platforms.
Super fast respond from support team. It is very accurately in all accounting things.
Contains the vast majority of required features to operate a successful e-commerce store. Nice layout, not too bulky, and sticks to what its good at.
Over the past 6 months this has gone from bad to worse. The odd hang, became frequent hangs, then time outs on the server.
The ability to customize reports in word is amazing. The team at Dear are still updating and improving the system.
Frustrating, unsatisfying and I have real worries about the ability for the software to keep up with my business as it grows.
DEAR is a fantastic system which will manage the inventory and sales/purchase process for various channels.
Often times I do run in to a problem, either I entered something wrong and can't fix it, or I need a bulk operation done and need support.
What I like most is that it is built by accountants. Costing is done better than most systems.
Confusing pricing on integrations. Weak b3b online sales system.
Dear is very easy to use, and the tutorials are very helpful. Being web based, it works very well.
Perhaps the most important part is that I was never made to feel like a small customer with a limited budget. Onboarding team, especially Steffi was extremely helpful and professional.
The integrations to eCommerce channels are consistent in their setup and options and allow a great deal of flexibility.
Powerful software with excellent customer support.
I also like that it has a fairly strong inventory management and production modules. Purchasing / Receiving is average but the WMS below average.
Its flexible to use, has ongoing gold standard support at no extra cost, has a great looking interface and has very customisable membership extras.
Although the integration process was challenging, DEAR team was there to help on every step of the way.
The UI is very clean and intuitive. The integrations save loads of time and money.
Easy to intergrate my ebay, website, payment portal. Perfect syn with all platforms.
Super fast respond from support team. It is very accurately in all accounting things.
Contains the vast majority of required features to operate a successful e-commerce store. Nice layout, not too bulky, and sticks to what its good at.
Over the past 6 months this has gone from bad to worse. The odd hang, became frequent hangs, then time outs on the server.
The ability to customize reports in word is amazing. The team at Dear are still updating and improving the system.
Frustrating, unsatisfying and I have real worries about the ability for the software to keep up with my business as it grows.
DEAR is a fantastic system which will manage the inventory and sales/purchase process for various channels.
Often times I do run in to a problem, either I entered something wrong and can't fix it, or I need a bulk operation done and need support.
What I like most is that it is built by accountants. Costing is done better than most systems.
Confusing pricing on integrations. Weak b3b online sales system.
Dear is very easy to use, and the tutorials are very helpful. Being web based, it works very well.
Perhaps the most important part is that I was never made to feel like a small customer with a limited budget. Onboarding team, especially Steffi was extremely helpful and professional.
The integrations to eCommerce channels are consistent in their setup and options and allow a great deal of flexibility.
Powerful software with excellent customer support.
I also like that it has a fairly strong inventory management and production modules. Purchasing / Receiving is average but the WMS below average.
Its flexible to use, has ongoing gold standard support at no extra cost, has a great looking interface and has very customisable membership extras.
Although the integration process was challenging, DEAR team was there to help on every step of the way.
The UI is very clean and intuitive. The integrations save loads of time and money.
Easy to intergrate my ebay, website, payment portal. Perfect syn with all platforms.
Super fast respond from support team. It is very accurately in all accounting things.
Sage Intacct logo
4.2
444

Best-in-class Cloud ERP for Finance

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.1
    Ease of use
    4.1
    Features
    4.2
    Customer support
    4.0
Pros and Cons from Sage Intacct users   
avatar
+15
Overall, it has been a great experience. Support is excellent, and the company works to constantly improve the product and keep the features competitive with what's available in the market.
Also for example, you can set invoices to "warn" you if duplicate invoice numbers when manually entering, but if you are using the import feature, it will just crash.
Have been on it since the start of the company and has worked great. Customer support is always there when we have a question and it serves our needs great.
Sage intacct was the worst experience I have had with any accounting system implementation. I basically did all of the integration and system set up and paid them to do it.
The customizing of reports is great. The simplicity is nice and it's easy to navigate around and for the most part pretty easy to train on.
We get a lot of errors within Intacct and Salesforce integration, I am not sure if our setup is just complex but we always seem to be fixing something.
Many options and integrations. I have used it for a while and looks interesting, and the data is impressive.
It was cumbersome to go back and fix an error. The customer service reps were not as knowledgeable in certain areas.
I because extremely comfortable with it with in days so i would say it is extremely user friendly. It was very convenient in the sene that most everything i needed was all in one place.
I like that Sage Intacct offers free webinars onlime. Accounting and financial management has been easy to handle via features like project accounting and AP and AR Automation.
The user friendliness makes it easy to train staff, the import feature saves us time when entering data and the ability to budget and expense to different dimensions.
Intacct is great for the price and functunality.
Sage is excellent to manage accounting departments for smaller organizations.
I can only say that I liked that this connected to Salesforce.
Ease of use, easy to modify and look up JEs as needed.
Overall, my experience has been positive. The Sage user community is active and we’ve been able to get support when we need it and the online how-tos and cheat sheets are very helpful.
It's very easy to use and integrates well with a number of other products, such as MineralTree and SalesForce.
I like how users cannot force things to work like in QuickBooks. If the rec doesn't balance, they have to figure it out.
Overall, it has been a great experience. Support is excellent, and the company works to constantly improve the product and keep the features competitive with what's available in the market.
Also for example, you can set invoices to "warn" you if duplicate invoice numbers when manually entering, but if you are using the import feature, it will just crash.
Have been on it since the start of the company and has worked great. Customer support is always there when we have a question and it serves our needs great.
Sage intacct was the worst experience I have had with any accounting system implementation. I basically did all of the integration and system set up and paid them to do it.
The customizing of reports is great. The simplicity is nice and it's easy to navigate around and for the most part pretty easy to train on.
We get a lot of errors within Intacct and Salesforce integration, I am not sure if our setup is just complex but we always seem to be fixing something.
Many options and integrations. I have used it for a while and looks interesting, and the data is impressive.
It was cumbersome to go back and fix an error. The customer service reps were not as knowledgeable in certain areas.
I because extremely comfortable with it with in days so i would say it is extremely user friendly. It was very convenient in the sene that most everything i needed was all in one place.
I like that Sage Intacct offers free webinars onlime. Accounting and financial management has been easy to handle via features like project accounting and AP and AR Automation.
The user friendliness makes it easy to train staff, the import feature saves us time when entering data and the ability to budget and expense to different dimensions.
Intacct is great for the price and functunality.
Sage is excellent to manage accounting departments for smaller organizations.
I can only say that I liked that this connected to Salesforce.
Ease of use, easy to modify and look up JEs as needed.
Overall, my experience has been positive. The Sage user community is active and we’ve been able to get support when we need it and the online how-tos and cheat sheets are very helpful.
It's very easy to use and integrates well with a number of other products, such as MineralTree and SalesForce.
I like how users cannot force things to work like in QuickBooks. If the rec doesn't balance, they have to figure it out.
Overall, it has been a great experience. Support is excellent, and the company works to constantly improve the product and keep the features competitive with what's available in the market.
Also for example, you can set invoices to "warn" you if duplicate invoice numbers when manually entering, but if you are using the import feature, it will just crash.
Have been on it since the start of the company and has worked great. Customer support is always there when we have a question and it serves our needs great.
Sage intacct was the worst experience I have had with any accounting system implementation. I basically did all of the integration and system set up and paid them to do it.
The customizing of reports is great. The simplicity is nice and it's easy to navigate around and for the most part pretty easy to train on.
We get a lot of errors within Intacct and Salesforce integration, I am not sure if our setup is just complex but we always seem to be fixing something.
Many options and integrations. I have used it for a while and looks interesting, and the data is impressive.
It was cumbersome to go back and fix an error. The customer service reps were not as knowledgeable in certain areas.
I because extremely comfortable with it with in days so i would say it is extremely user friendly. It was very convenient in the sene that most everything i needed was all in one place.
I like that Sage Intacct offers free webinars onlime. Accounting and financial management has been easy to handle via features like project accounting and AP and AR Automation.
The user friendliness makes it easy to train staff, the import feature saves us time when entering data and the ability to budget and expense to different dimensions.
Intacct is great for the price and functunality.
Sage is excellent to manage accounting departments for smaller organizations.
I can only say that I liked that this connected to Salesforce.
Ease of use, easy to modify and look up JEs as needed.
Overall, my experience has been positive. The Sage user community is active and we’ve been able to get support when we need it and the online how-tos and cheat sheets are very helpful.
It's very easy to use and integrates well with a number of other products, such as MineralTree and SalesForce.
I like how users cannot force things to work like in QuickBooks. If the rec doesn't balance, they have to figure it out.
SAP S/4HANA Cloud logo
4.4
330

A complete, intelligent ERP system for enterprises.

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.0
    Ease of use
    3.8
    Features
    4.3
    Customer support
    4.1
Pros and Cons from SAP S/4HANA Cloud users   
avatar
avatar
+15
Also there is a strong community that can help you find answers. Also i like that is very logical and robust, so this facilitates queries from others sources to get data from SAP Tables.
The overall experience has been extremely painful. Users from a large global company are finding it difficult to adapt to using this software.
This is the best process manufacturing software you can find out there, it is affordable, and there is a demo version to help you in your decision.
To much training needs to be done to work alone without older colloquies.
I really enjoy this product, it’s very reliable and the customer service it amazing.
Sometimes it is difficult to integrate it with the payment system of national banks. Requires modifications and additional costs.
The software is, no doubt, very powerful and has a lot of great features in it. It can automate and save a business money.
It's difficult to install in remote locations, and it's sometimes slow to respond.
I was delighted to use it as it covers every aspect of processes comprehensively with details reporting outputs to fulfill business needs.
Also at times you need to have skilled staff for certain critical processes as the system is works on Garbage in Garbage Out concept.
I think that SAP S4/HANA Finance opens new learning opportunities for people working in finance, resulting in better efficiency and ease of use.
Users and companies implementing this software can end up over-complicating their project leading to failed implementations.
SAP S/4 is quite versatile and perfect for the manufacturing environment, features like the electronics parts catalog enable efficient management of a large number of parts.
This software has been very helpful in transacting financial transactions. Highly recommended system.
Transaction processing capabilities are the best in the industry with integration across the supply chain from order to cash.
Overall It's been a good experience and you always keep learning more things about the software.
I would highly recommend licensing this software to professionals in big institutions.
It seemed to be relatively easy to navigate and pick up considering the plethora of options and buttons.
Also there is a strong community that can help you find answers. Also i like that is very logical and robust, so this facilitates queries from others sources to get data from SAP Tables.
The overall experience has been extremely painful. Users from a large global company are finding it difficult to adapt to using this software.
This is the best process manufacturing software you can find out there, it is affordable, and there is a demo version to help you in your decision.
To much training needs to be done to work alone without older colloquies.
I really enjoy this product, it’s very reliable and the customer service it amazing.
Sometimes it is difficult to integrate it with the payment system of national banks. Requires modifications and additional costs.
The software is, no doubt, very powerful and has a lot of great features in it. It can automate and save a business money.
It's difficult to install in remote locations, and it's sometimes slow to respond.
I was delighted to use it as it covers every aspect of processes comprehensively with details reporting outputs to fulfill business needs.
Also at times you need to have skilled staff for certain critical processes as the system is works on Garbage in Garbage Out concept.
I think that SAP S4/HANA Finance opens new learning opportunities for people working in finance, resulting in better efficiency and ease of use.
Users and companies implementing this software can end up over-complicating their project leading to failed implementations.
SAP S/4 is quite versatile and perfect for the manufacturing environment, features like the electronics parts catalog enable efficient management of a large number of parts.
This software has been very helpful in transacting financial transactions. Highly recommended system.
Transaction processing capabilities are the best in the industry with integration across the supply chain from order to cash.
Overall It's been a good experience and you always keep learning more things about the software.
I would highly recommend licensing this software to professionals in big institutions.
It seemed to be relatively easy to navigate and pick up considering the plethora of options and buttons.
Also there is a strong community that can help you find answers. Also i like that is very logical and robust, so this facilitates queries from others sources to get data from SAP Tables.
The overall experience has been extremely painful. Users from a large global company are finding it difficult to adapt to using this software.
This is the best process manufacturing software you can find out there, it is affordable, and there is a demo version to help you in your decision.
To much training needs to be done to work alone without older colloquies.
I really enjoy this product, it’s very reliable and the customer service it amazing.
Sometimes it is difficult to integrate it with the payment system of national banks. Requires modifications and additional costs.
The software is, no doubt, very powerful and has a lot of great features in it. It can automate and save a business money.
It's difficult to install in remote locations, and it's sometimes slow to respond.
I was delighted to use it as it covers every aspect of processes comprehensively with details reporting outputs to fulfill business needs.
Also at times you need to have skilled staff for certain critical processes as the system is works on Garbage in Garbage Out concept.
I think that SAP S4/HANA Finance opens new learning opportunities for people working in finance, resulting in better efficiency and ease of use.
Users and companies implementing this software can end up over-complicating their project leading to failed implementations.
SAP S/4 is quite versatile and perfect for the manufacturing environment, features like the electronics parts catalog enable efficient management of a large number of parts.
This software has been very helpful in transacting financial transactions. Highly recommended system.
Transaction processing capabilities are the best in the industry with integration across the supply chain from order to cash.
Overall It's been a good experience and you always keep learning more things about the software.
I would highly recommend licensing this software to professionals in big institutions.
It seemed to be relatively easy to navigate and pick up considering the plethora of options and buttons.
Unleashed logo
4.4
283

Online inventory management software

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.2
    Ease of use
    4.4
    Features
    4.1
    Customer support
    4.5
Pros and Cons from Unleashed users   
+15
The team is very knowledgeable, helpful and friendly. Combined with a solid platform, our experience has been outstanding.
After a hard sales pitch, they stole £1,500 from our business without providing one iota of value. When we tried to cancel, they charged us nearly a full year of fees and failed to return our funds.
It is focused and the team has managed to get the basics right - solid and reliable inventory management, a simple and easy to use interface, responsive and fast.
Inability to add the cost of distribution onto a sale to know how it's affected margin. Lack of selection of Xero chart of accounts codes for stock journals.
A benefit we've discovered after implementation is the outstanding email and phone support.
Some functionalities missing for manufacturing environment. Sales Pipeline management integration is not there yet.
The ability to have a full on inventory system for a much cheaper price than SAP is brilliant. The automatic syncing with Xero is extremely helpful.
On another point, it's annoying that a lot of things are not modifiable after a certain (e.g. changing the origin and destination once you've added a line item; similar issue for creating assemblies).
Fantastic software which works instinctively as well as logically - priceless for our business which has so many prodcuts and stockists. Help guys are great and have patience of saints.
We've taken our time getting everything ready before Go Live and we're already seeing the benefits. Our Customer Service champion has been great.
The ability to add serial numbers, and the interface between Xero and Unleashed, is great.
Very helpful support persons, talked through all problems and worked to find solutions that suited our business even if some aspects of unleashed don’t work exactly the way I would like.
As a side note, we also went live with Gusto for the same reasons. I believe what has distinguished each application is the ease of use, and the tight alignment with theory and practice.
Extensive Xero integration with tracking categories and product-level alternate GL codes. Probably the best production capabilities in it's space.
They have excellent customer service. I speak with them 2-3 times a week.
Unleashed is a great product for those getting their feet wet in the e-commerce/retail space.
Ease of use and support in getting it up and running.
Integration Capabilities (E-Commerce, Accounting, Forecasting, etc). Ease of Use / Application Setup.
The team is very knowledgeable, helpful and friendly. Combined with a solid platform, our experience has been outstanding.
After a hard sales pitch, they stole £1,500 from our business without providing one iota of value. When we tried to cancel, they charged us nearly a full year of fees and failed to return our funds.
It is focused and the team has managed to get the basics right - solid and reliable inventory management, a simple and easy to use interface, responsive and fast.
Inability to add the cost of distribution onto a sale to know how it's affected margin. Lack of selection of Xero chart of accounts codes for stock journals.
A benefit we've discovered after implementation is the outstanding email and phone support.
Some functionalities missing for manufacturing environment. Sales Pipeline management integration is not there yet.
The ability to have a full on inventory system for a much cheaper price than SAP is brilliant. The automatic syncing with Xero is extremely helpful.
On another point, it's annoying that a lot of things are not modifiable after a certain (e.g. changing the origin and destination once you've added a line item; similar issue for creating assemblies).
Fantastic software which works instinctively as well as logically - priceless for our business which has so many prodcuts and stockists. Help guys are great and have patience of saints.
We've taken our time getting everything ready before Go Live and we're already seeing the benefits. Our Customer Service champion has been great.
The ability to add serial numbers, and the interface between Xero and Unleashed, is great.
Very helpful support persons, talked through all problems and worked to find solutions that suited our business even if some aspects of unleashed don’t work exactly the way I would like.
As a side note, we also went live with Gusto for the same reasons. I believe what has distinguished each application is the ease of use, and the tight alignment with theory and practice.
Extensive Xero integration with tracking categories and product-level alternate GL codes. Probably the best production capabilities in it's space.
They have excellent customer service. I speak with them 2-3 times a week.
Unleashed is a great product for those getting their feet wet in the e-commerce/retail space.
Ease of use and support in getting it up and running.
Integration Capabilities (E-Commerce, Accounting, Forecasting, etc). Ease of Use / Application Setup.
The team is very knowledgeable, helpful and friendly. Combined with a solid platform, our experience has been outstanding.
After a hard sales pitch, they stole £1,500 from our business without providing one iota of value. When we tried to cancel, they charged us nearly a full year of fees and failed to return our funds.
It is focused and the team has managed to get the basics right - solid and reliable inventory management, a simple and easy to use interface, responsive and fast.
Inability to add the cost of distribution onto a sale to know how it's affected margin. Lack of selection of Xero chart of accounts codes for stock journals.
A benefit we've discovered after implementation is the outstanding email and phone support.
Some functionalities missing for manufacturing environment. Sales Pipeline management integration is not there yet.
The ability to have a full on inventory system for a much cheaper price than SAP is brilliant. The automatic syncing with Xero is extremely helpful.
On another point, it's annoying that a lot of things are not modifiable after a certain (e.g. changing the origin and destination once you've added a line item; similar issue for creating assemblies).
Fantastic software which works instinctively as well as logically - priceless for our business which has so many prodcuts and stockists. Help guys are great and have patience of saints.
We've taken our time getting everything ready before Go Live and we're already seeing the benefits. Our Customer Service champion has been great.
The ability to add serial numbers, and the interface between Xero and Unleashed, is great.
Very helpful support persons, talked through all problems and worked to find solutions that suited our business even if some aspects of unleashed don’t work exactly the way I would like.
As a side note, we also went live with Gusto for the same reasons. I believe what has distinguished each application is the ease of use, and the tight alignment with theory and practice.
Extensive Xero integration with tracking categories and product-level alternate GL codes. Probably the best production capabilities in it's space.
They have excellent customer service. I speak with them 2-3 times a week.
Unleashed is a great product for those getting their feet wet in the e-commerce/retail space.
Ease of use and support in getting it up and running.
Integration Capabilities (E-Commerce, Accounting, Forecasting, etc). Ease of Use / Application Setup.
SAP Business One logo
4.3
306

Finance and Business Management (ERP) System

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.0
    Ease of use
    3.9
    Features
    4.3
    Customer support
    4.0
Pros and Cons from SAP Business One users   
avatar
avatar
avatar
+15
It integrates seamless with other SAP solutions; so for a corporate and big companys, probably it's the best robust, reliable, compliance solution.
There are a few drawbacks with SAP business one, such as the standard reports are quite rigid and ugly.
The sales quote and sales order functions are intuitive and help sales people create deals that they can close. The mobile app is a fantastic addition to the usefulness of the software.
No payrolling, you need to maintain the business process integration between the two products. Lack flexibility to choose the modules or functions you want.
Overall, the system is a good value for the money. It is a favorite amongst my colleagues and I would recommend it to anyone who is in the decision making process.
Partners need to be well vetted as bad projects and consultants can hold you back. Software can be slow if badly customised, processes are poor or data model is wrong.
What I like the most about this software is that this software serves entirely for sales department. Since i work as sales specialist, i am very satisfied with what this software offers.
Nothing as of now, Getting a right partner for implementation is bit difficult.
You can keep a good handle on the system, mostly to save time.
Steep learning curve, difficult to implement this is a very small SME.
SAP is an affordable, easy to implement , not complicated functionalities, highly interactive graphical user interface and make easy to use by divided the different business functions by modules.
The Fact there are lot of different licenses for Business one which restricts the features you want to use it or apply to your system.
What I like most about SAP Business One is the customer support and training before certain modules are activated.
I like that it is very technical in recording the day to day movements of the business. It makesit easy to print things for the customer.
We used it quite extensively in our firm before we moved to atlas. It had a lot of great features.
The program has a good price-performance ratio compared to local programs. It is used all over the world, so I do not have a problem with certain implementations with foreign suppliers.
The customer service team has been responsive and timely in fixing most of our issues.
The Hana features has many possibilities of KPIs that help us to analyse the data.
It integrates seamless with other SAP solutions; so for a corporate and big companys, probably it's the best robust, reliable, compliance solution.
There are a few drawbacks with SAP business one, such as the standard reports are quite rigid and ugly.
The sales quote and sales order functions are intuitive and help sales people create deals that they can close. The mobile app is a fantastic addition to the usefulness of the software.
No payrolling, you need to maintain the business process integration between the two products. Lack flexibility to choose the modules or functions you want.
Overall, the system is a good value for the money. It is a favorite amongst my colleagues and I would recommend it to anyone who is in the decision making process.
Partners need to be well vetted as bad projects and consultants can hold you back. Software can be slow if badly customised, processes are poor or data model is wrong.
What I like the most about this software is that this software serves entirely for sales department. Since i work as sales specialist, i am very satisfied with what this software offers.
Nothing as of now, Getting a right partner for implementation is bit difficult.
You can keep a good handle on the system, mostly to save time.
Steep learning curve, difficult to implement this is a very small SME.
SAP is an affordable, easy to implement , not complicated functionalities, highly interactive graphical user interface and make easy to use by divided the different business functions by modules.
The Fact there are lot of different licenses for Business one which restricts the features you want to use it or apply to your system.
What I like most about SAP Business One is the customer support and training before certain modules are activated.
I like that it is very technical in recording the day to day movements of the business. It makesit easy to print things for the customer.
We used it quite extensively in our firm before we moved to atlas. It had a lot of great features.
The program has a good price-performance ratio compared to local programs. It is used all over the world, so I do not have a problem with certain implementations with foreign suppliers.
The customer service team has been responsive and timely in fixing most of our issues.
The Hana features has many possibilities of KPIs that help us to analyse the data.
It integrates seamless with other SAP solutions; so for a corporate and big companys, probably it's the best robust, reliable, compliance solution.
There are a few drawbacks with SAP business one, such as the standard reports are quite rigid and ugly.
The sales quote and sales order functions are intuitive and help sales people create deals that they can close. The mobile app is a fantastic addition to the usefulness of the software.
No payrolling, you need to maintain the business process integration between the two products. Lack flexibility to choose the modules or functions you want.
Overall, the system is a good value for the money. It is a favorite amongst my colleagues and I would recommend it to anyone who is in the decision making process.
Partners need to be well vetted as bad projects and consultants can hold you back. Software can be slow if badly customised, processes are poor or data model is wrong.
What I like the most about this software is that this software serves entirely for sales department. Since i work as sales specialist, i am very satisfied with what this software offers.
Nothing as of now, Getting a right partner for implementation is bit difficult.
You can keep a good handle on the system, mostly to save time.
Steep learning curve, difficult to implement this is a very small SME.
SAP is an affordable, easy to implement , not complicated functionalities, highly interactive graphical user interface and make easy to use by divided the different business functions by modules.
The Fact there are lot of different licenses for Business one which restricts the features you want to use it or apply to your system.
What I like most about SAP Business One is the customer support and training before certain modules are activated.
I like that it is very technical in recording the day to day movements of the business. It makesit easy to print things for the customer.
We used it quite extensively in our firm before we moved to atlas. It had a lot of great features.
The program has a good price-performance ratio compared to local programs. It is used all over the world, so I do not have a problem with certain implementations with foreign suppliers.
The customer service team has been responsive and timely in fixing most of our issues.
The Hana features has many possibilities of KPIs that help us to analyse the data.
DELMIAworks logo
4.1
288

Integrated manufacturing ERP solution

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    3.8
    Ease of use
    4.1
    Features
    4.1
    Customer support
    4.3
Pros and Cons from DELMIAworks users   
+15
Great integration between manufacturing and accounting modules. The software allows administrators to grant security permissions on a field level which is very helpful.
The multi language (french) is very poorly done. It is an expensive addition that is difficult to use at the same time as the english version as updates are not done at the same time.
My experience from this software is nothing but good. It is so easy to use and user friendly that anyone can learn how to use it.
There's no time or money wasted on customization because you're not given the source code. In other words, it's basically off the shelf.
The flow and ease of using it. I feel it's very user friendly and easy to navigate through it.
Accounting is very confusing. Everytime an update is done, it has a lot of bugs and undo some of the fixes from previous versions.
IQMS ERP Software is complete ERP Solution for medium Business with CRM solution. Function of Employees Record and reporting is awesome.
All systems sting when getting into them. This is one stop shopping to cover the changing landscape for full trace-ability and accountability of product throughout its PLM.
Their customer support has always been responsive and helpful. Their implementation assistance was also a primary factor for choosing IQMS.
Overall experience has been marginal. I really like this company and the software, but the implementation was brutal for us.
Real Time is the best tool. The color coding has gotten better over the years.
The software has been helping our company make some major improvements over the past year, hope to see the future products continue pushing us in the correct direction.
Pricing of this ERP system is best will full CRM solution.
This software is so easy to use. We changed about 4 years ago from an accounting software, but, this software fits us much better.
IQMS has become the absolute cornerstone for day to day functionality. One area of focus that we were really excited about was the Real Time module.
Navigation ease between modules and full integration with itself.
Most areas are quick to use without a deep dive. Depending on your view one of the benefits is that you can jump from module to module via right click.
I like it because the function work very well that I know. But every time updated the system it will cause some little problem but tech support always helping out.
Great integration between manufacturing and accounting modules. The software allows administrators to grant security permissions on a field level which is very helpful.
The multi language (french) is very poorly done. It is an expensive addition that is difficult to use at the same time as the english version as updates are not done at the same time.
My experience from this software is nothing but good. It is so easy to use and user friendly that anyone can learn how to use it.
There's no time or money wasted on customization because you're not given the source code. In other words, it's basically off the shelf.
The flow and ease of using it. I feel it's very user friendly and easy to navigate through it.
Accounting is very confusing. Everytime an update is done, it has a lot of bugs and undo some of the fixes from previous versions.
IQMS ERP Software is complete ERP Solution for medium Business with CRM solution. Function of Employees Record and reporting is awesome.
All systems sting when getting into them. This is one stop shopping to cover the changing landscape for full trace-ability and accountability of product throughout its PLM.
Their customer support has always been responsive and helpful. Their implementation assistance was also a primary factor for choosing IQMS.
Overall experience has been marginal. I really like this company and the software, but the implementation was brutal for us.
Real Time is the best tool. The color coding has gotten better over the years.
The software has been helping our company make some major improvements over the past year, hope to see the future products continue pushing us in the correct direction.
Pricing of this ERP system is best will full CRM solution.
This software is so easy to use. We changed about 4 years ago from an accounting software, but, this software fits us much better.
IQMS has become the absolute cornerstone for day to day functionality. One area of focus that we were really excited about was the Real Time module.
Navigation ease between modules and full integration with itself.
Most areas are quick to use without a deep dive. Depending on your view one of the benefits is that you can jump from module to module via right click.
I like it because the function work very well that I know. But every time updated the system it will cause some little problem but tech support always helping out.
Great integration between manufacturing and accounting modules. The software allows administrators to grant security permissions on a field level which is very helpful.
The multi language (french) is very poorly done. It is an expensive addition that is difficult to use at the same time as the english version as updates are not done at the same time.
My experience from this software is nothing but good. It is so easy to use and user friendly that anyone can learn how to use it.
There's no time or money wasted on customization because you're not given the source code. In other words, it's basically off the shelf.
The flow and ease of using it. I feel it's very user friendly and easy to navigate through it.
Accounting is very confusing. Everytime an update is done, it has a lot of bugs and undo some of the fixes from previous versions.
IQMS ERP Software is complete ERP Solution for medium Business with CRM solution. Function of Employees Record and reporting is awesome.
All systems sting when getting into them. This is one stop shopping to cover the changing landscape for full trace-ability and accountability of product throughout its PLM.
Their customer support has always been responsive and helpful. Their implementation assistance was also a primary factor for choosing IQMS.
Overall experience has been marginal. I really like this company and the software, but the implementation was brutal for us.
Real Time is the best tool. The color coding has gotten better over the years.
The software has been helping our company make some major improvements over the past year, hope to see the future products continue pushing us in the correct direction.
Pricing of this ERP system is best will full CRM solution.
This software is so easy to use. We changed about 4 years ago from an accounting software, but, this software fits us much better.
IQMS has become the absolute cornerstone for day to day functionality. One area of focus that we were really excited about was the Real Time module.
Navigation ease between modules and full integration with itself.
Most areas are quick to use without a deep dive. Depending on your view one of the benefits is that you can jump from module to module via right click.
I like it because the function work very well that I know. But every time updated the system it will cause some little problem but tech support always helping out.
Megaventory logo
4.5
129

Cloud Order, Inventory and Manufacturing Management Software

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.6
    Ease of use
    4.5
    Features
    4.3
    Customer support
    4.8
Pros and Cons from Megaventory users   
avatar
avatar
avatar
+15
Ease of Use, very good workflow especially for companies that manufacture products. Easy access from anywhere, affordable price for what we get, excellent support.
On the downside, there is no accounting module (which we need) and we have to export our invoices and deal with accounting with another platform.
Support was terrific, I would say that they are the absolute best when it comes to support/consultation. They worked closely with me to answer every question.
The main problem for me is the report templates for quotes and invoices layout on fields.
We are developing our own "engineering" interface using the powerful API which comes built in. The support team has been very responsive and helpful through this process.
It's hard to say cause they strive to fix any limitation you may encounter.
It supports receiving on consignment which is one of the good features, the clipboard is also very handy when you want to select Items in past them in documents.
Processes that have continuously variable inputs are difficult to tackle in Megaventory especially when it is integrated with the financial modules.
Megaventory is the perfect match for our startup. It does the smaller job at a very good price, and can grow with us for quite some time.
I loved the simplicity and ease of use of the software, as well as the customer service.
Also, the localization options are the best I've seen in any software, you can literally change any section to use the phrasing that best suits your organization.
The possibility of implementations and ease of use. Always available and competent assistants.
Great for inventory management and syncing with financials.
Very good product with Exceptional customer support.
Who would expect to have supported at 12 midnight on a Sunday, well you can expect this from Megaventory because they are ready to go above and beyond to support your business.
The theme of the software is user friendly. The buttons self explanatory.
Additionally its integration with financial softwares such as QBO makes it a complete cost effective ERP system for SME's.
The web based interface is very convenient and easy to set up. We were able to get our customer up and running within a day.
Ease of Use, very good workflow especially for companies that manufacture products. Easy access from anywhere, affordable price for what we get, excellent support.
On the downside, there is no accounting module (which we need) and we have to export our invoices and deal with accounting with another platform.
Support was terrific, I would say that they are the absolute best when it comes to support/consultation. They worked closely with me to answer every question.
The main problem for me is the report templates for quotes and invoices layout on fields.
We are developing our own "engineering" interface using the powerful API which comes built in. The support team has been very responsive and helpful through this process.
It's hard to say cause they strive to fix any limitation you may encounter.
It supports receiving on consignment which is one of the good features, the clipboard is also very handy when you want to select Items in past them in documents.
Processes that have continuously variable inputs are difficult to tackle in Megaventory especially when it is integrated with the financial modules.
Megaventory is the perfect match for our startup. It does the smaller job at a very good price, and can grow with us for quite some time.
I loved the simplicity and ease of use of the software, as well as the customer service.
Also, the localization options are the best I've seen in any software, you can literally change any section to use the phrasing that best suits your organization.
The possibility of implementations and ease of use. Always available and competent assistants.
Great for inventory management and syncing with financials.
Very good product with Exceptional customer support.
Who would expect to have supported at 12 midnight on a Sunday, well you can expect this from Megaventory because they are ready to go above and beyond to support your business.
The theme of the software is user friendly. The buttons self explanatory.
Additionally its integration with financial softwares such as QBO makes it a complete cost effective ERP system for SME's.
The web based interface is very convenient and easy to set up. We were able to get our customer up and running within a day.
Ease of Use, very good workflow especially for companies that manufacture products. Easy access from anywhere, affordable price for what we get, excellent support.
On the downside, there is no accounting module (which we need) and we have to export our invoices and deal with accounting with another platform.
Support was terrific, I would say that they are the absolute best when it comes to support/consultation. They worked closely with me to answer every question.
The main problem for me is the report templates for quotes and invoices layout on fields.
We are developing our own "engineering" interface using the powerful API which comes built in. The support team has been very responsive and helpful through this process.
It's hard to say cause they strive to fix any limitation you may encounter.
It supports receiving on consignment which is one of the good features, the clipboard is also very handy when you want to select Items in past them in documents.
Processes that have continuously variable inputs are difficult to tackle in Megaventory especially when it is integrated with the financial modules.
Megaventory is the perfect match for our startup. It does the smaller job at a very good price, and can grow with us for quite some time.
I loved the simplicity and ease of use of the software, as well as the customer service.
Also, the localization options are the best I've seen in any software, you can literally change any section to use the phrasing that best suits your organization.
The possibility of implementations and ease of use. Always available and competent assistants.
Great for inventory management and syncing with financials.
Very good product with Exceptional customer support.
Who would expect to have supported at 12 midnight on a Sunday, well you can expect this from Megaventory because they are ready to go above and beyond to support your business.
The theme of the software is user friendly. The buttons self explanatory.
Additionally its integration with financial softwares such as QBO makes it a complete cost effective ERP system for SME's.
The web based interface is very convenient and easy to set up. We were able to get our customer up and running within a day.
Acctivate Inventory Management logo
4.1
111

Inventory management add-on for businesses using QuickBooks.

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    3.8
    Ease of use
    4.1
    Features
    3.9
    Customer support
    4.2
Pros and Cons from Acctivate Inventory Management users   
+15
It has been good so far. Tech support has room for improvement, but overall it has been a good program.
Lacks ability to restrict certain permissions that can lead to accidental or deliberate manipulation of data resulting in order processing errors.
We were able to greatly improve visibility of our performance allowing us to focus resources in the areas that needed help. The quality and consistency of our output also improve dramatically.
The lack of Vendor control, and Vendor Options make things hard. Doing a Daily Sync with Quickbooks does not come with out issues, and tax rounding is Canada is a large issue.
Excellent experience they are sharp Very experience and always helpful. They have excellent knowledge and there knowledge base is great for help.
When we are having technical problems with this program, it can bring our entire operation to a halt and there doesn't seem to be any sense of urgency on the part of the technicians at Acctivate.
The Acctivate Inventory system has been a great asset in helping our company achieve it's inventory tracking needs. The integration with our QuickBooks Wholesale Manufacturing Edition works well.
Reports are always a struggle, using crystal report need some training. We have hard time to get the reports we need.
It can do almost anything you need it to do when it comes to managing your inventory. What I like best about the Activate Inventory software is it's integration to QuickBooks.
Has some internal errors that happen often. Will freeze up and have to restart the program a few times a day.
There are some good features on here that help navigate customers and view products purchased.
Once you decide to post something in Acctivate you cannot go back and edit that post. Also if you use unearned revenue and pay a deposit on a invoice you cannot go back and edit notes on the invoice.
The system is robust and always improving. The value for the price is unmatched.
Acctivate is very easy to use. An excellent solution for inventory managment for the QB company.
The support team that comes with it has been great.
The Acctivate program that was promised as an out of the box easy to use program is one that caused nothing but headaches throughout the implementation process.
Clean screens not too busy. Can access everything on one screen.
I think Acctivate has a lot of software updating they need to do to make this software a great use for inventory tracking.
It has been good so far. Tech support has room for improvement, but overall it has been a good program.
Lacks ability to restrict certain permissions that can lead to accidental or deliberate manipulation of data resulting in order processing errors.
We were able to greatly improve visibility of our performance allowing us to focus resources in the areas that needed help. The quality and consistency of our output also improve dramatically.
The lack of Vendor control, and Vendor Options make things hard. Doing a Daily Sync with Quickbooks does not come with out issues, and tax rounding is Canada is a large issue.
Excellent experience they are sharp Very experience and always helpful. They have excellent knowledge and there knowledge base is great for help.
When we are having technical problems with this program, it can bring our entire operation to a halt and there doesn't seem to be any sense of urgency on the part of the technicians at Acctivate.
The Acctivate Inventory system has been a great asset in helping our company achieve it's inventory tracking needs. The integration with our QuickBooks Wholesale Manufacturing Edition works well.
Reports are always a struggle, using crystal report need some training. We have hard time to get the reports we need.
It can do almost anything you need it to do when it comes to managing your inventory. What I like best about the Activate Inventory software is it's integration to QuickBooks.
Has some internal errors that happen often. Will freeze up and have to restart the program a few times a day.
There are some good features on here that help navigate customers and view products purchased.
Once you decide to post something in Acctivate you cannot go back and edit that post. Also if you use unearned revenue and pay a deposit on a invoice you cannot go back and edit notes on the invoice.
The system is robust and always improving. The value for the price is unmatched.
Acctivate is very easy to use. An excellent solution for inventory managment for the QB company.
The support team that comes with it has been great.
The Acctivate program that was promised as an out of the box easy to use program is one that caused nothing but headaches throughout the implementation process.
Clean screens not too busy. Can access everything on one screen.
I think Acctivate has a lot of software updating they need to do to make this software a great use for inventory tracking.
It has been good so far. Tech support has room for improvement, but overall it has been a good program.
Lacks ability to restrict certain permissions that can lead to accidental or deliberate manipulation of data resulting in order processing errors.
We were able to greatly improve visibility of our performance allowing us to focus resources in the areas that needed help. The quality and consistency of our output also improve dramatically.
The lack of Vendor control, and Vendor Options make things hard. Doing a Daily Sync with Quickbooks does not come with out issues, and tax rounding is Canada is a large issue.
Excellent experience they are sharp Very experience and always helpful. They have excellent knowledge and there knowledge base is great for help.
When we are having technical problems with this program, it can bring our entire operation to a halt and there doesn't seem to be any sense of urgency on the part of the technicians at Acctivate.
The Acctivate Inventory system has been a great asset in helping our company achieve it's inventory tracking needs. The integration with our QuickBooks Wholesale Manufacturing Edition works well.
Reports are always a struggle, using crystal report need some training. We have hard time to get the reports we need.
It can do almost anything you need it to do when it comes to managing your inventory. What I like best about the Activate Inventory software is it's integration to QuickBooks.
Has some internal errors that happen often. Will freeze up and have to restart the program a few times a day.
There are some good features on here that help navigate customers and view products purchased.
Once you decide to post something in Acctivate you cannot go back and edit that post. Also if you use unearned revenue and pay a deposit on a invoice you cannot go back and edit notes on the invoice.
The system is robust and always improving. The value for the price is unmatched.
Acctivate is very easy to use. An excellent solution for inventory managment for the QB company.
The support team that comes with it has been great.
The Acctivate program that was promised as an out of the box easy to use program is one that caused nothing but headaches throughout the implementation process.
Clean screens not too busy. Can access everything on one screen.
I think Acctivate has a lot of software updating they need to do to make this software a great use for inventory tracking.
OneHash CRM logo
4.6
53

World's 1st FaaS(FOSS+SaaS)

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.6
    Ease of use
    4.2
    Features
    4.6
    Customer support
    4.5
Pros and Cons from OneHash CRM users   
avatar
avatar
+15
I am highly impressed, wish them all the best and hope they take this product to new heights.
Changing an item is difficult, you have to not make the product not default, you are unable to inactivate the product if it is used in another product.
Has good management operation and easily tracks the performance of the sales team. The good part about this product is that it allows users to gain insights on work progress in line with deadlines.
Making changes to any item is frustrating as the changes do not follow to the BOM's.
Overall my experience was positive. The platform is fairly easy to use and it looks like it would have been ably to accomplish everything I wanted.
The price of the program is a little high, it needs training at the beginning of use, it is difficult to make changes to its elements.
I love Onehash because it is so easy to use and easy to get started. I get so much value from this tool because I have been able to track my leads and convert them to customers.
It offers a lot of flexibility, but seems to be tricky to setup at the beginning.
I like in this software is overall design, working conditions & linking process is best. And one more thing, we can customized this software basis of our requirements.
It is based on ERPNext which is the best open source ERP software out there. You'll have all the benefits of a open source without the usual headaches.
Module/ DocType based approach for each and every activity is unique, and that helps user to have a good control over customization options.
Easy to set up and integrate. Some features we are not using as of yet, but there is room to grow into the platform which is good to know.
Apart of that I have learned lots of new things in this software and it is very easy to learn. My best experience is with this software, that was customer support service.
Best software in its category, cost effective, customizable.
It was fast and able to setup many options like semester, teachers, grades, and students. I t also provides a login for the students to access their information like grades and syllabus.
I am really glad to get implemented such a flexible application for my organisation. It empowered me to replace many application which ultimately reduced my cost to some instant.
Low cost, Integrate with all departments in organization, the best customization.
Special mention to the support staff who have been proactive in solving users queries.
I am highly impressed, wish them all the best and hope they take this product to new heights.
Changing an item is difficult, you have to not make the product not default, you are unable to inactivate the product if it is used in another product.
Has good management operation and easily tracks the performance of the sales team. The good part about this product is that it allows users to gain insights on work progress in line with deadlines.
Making changes to any item is frustrating as the changes do not follow to the BOM's.
Overall my experience was positive. The platform is fairly easy to use and it looks like it would have been ably to accomplish everything I wanted.
The price of the program is a little high, it needs training at the beginning of use, it is difficult to make changes to its elements.
I love Onehash because it is so easy to use and easy to get started. I get so much value from this tool because I have been able to track my leads and convert them to customers.
It offers a lot of flexibility, but seems to be tricky to setup at the beginning.
I like in this software is overall design, working conditions & linking process is best. And one more thing, we can customized this software basis of our requirements.
It is based on ERPNext which is the best open source ERP software out there. You'll have all the benefits of a open source without the usual headaches.
Module/ DocType based approach for each and every activity is unique, and that helps user to have a good control over customization options.
Easy to set up and integrate. Some features we are not using as of yet, but there is room to grow into the platform which is good to know.
Apart of that I have learned lots of new things in this software and it is very easy to learn. My best experience is with this software, that was customer support service.
Best software in its category, cost effective, customizable.
It was fast and able to setup many options like semester, teachers, grades, and students. I t also provides a login for the students to access their information like grades and syllabus.
I am really glad to get implemented such a flexible application for my organisation. It empowered me to replace many application which ultimately reduced my cost to some instant.
Low cost, Integrate with all departments in organization, the best customization.
Special mention to the support staff who have been proactive in solving users queries.
I am highly impressed, wish them all the best and hope they take this product to new heights.
Changing an item is difficult, you have to not make the product not default, you are unable to inactivate the product if it is used in another product.
Has good management operation and easily tracks the performance of the sales team. The good part about this product is that it allows users to gain insights on work progress in line with deadlines.
Making changes to any item is frustrating as the changes do not follow to the BOM's.
Overall my experience was positive. The platform is fairly easy to use and it looks like it would have been ably to accomplish everything I wanted.
The price of the program is a little high, it needs training at the beginning of use, it is difficult to make changes to its elements.
I love Onehash because it is so easy to use and easy to get started. I get so much value from this tool because I have been able to track my leads and convert them to customers.
It offers a lot of flexibility, but seems to be tricky to setup at the beginning.
I like in this software is overall design, working conditions & linking process is best. And one more thing, we can customized this software basis of our requirements.
It is based on ERPNext which is the best open source ERP software out there. You'll have all the benefits of a open source without the usual headaches.
Module/ DocType based approach for each and every activity is unique, and that helps user to have a good control over customization options.
Easy to set up and integrate. Some features we are not using as of yet, but there is room to grow into the platform which is good to know.
Apart of that I have learned lots of new things in this software and it is very easy to learn. My best experience is with this software, that was customer support service.
Best software in its category, cost effective, customizable.
It was fast and able to setup many options like semester, teachers, grades, and students. I t also provides a login for the students to access their information like grades and syllabus.
I am really glad to get implemented such a flexible application for my organisation. It empowered me to replace many application which ultimately reduced my cost to some instant.
Low cost, Integrate with all departments in organization, the best customization.
Special mention to the support staff who have been proactive in solving users queries.
Kinetic logo
3.8
177

Cloud ERP made with manufacturers, for manufacturers.

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    3.5
    Ease of use
    3.5
    Features
    3.8
    Customer support
    3.3
Pros and Cons from Kinetic users   
avatar
avatar
avatar
+15
I recommend Epicor ERP thanks to all the functions that allow employees to work more efficiently and quickly. Although Epicor needs to improve the support team a lot, I'm sure to recommend it.
Worse, they do not have many consultants who really know the product so you waste thousands of dollars getting them up to speed, only to end up with the problem not fixed.
Very powerful and thorough functionalities for all manufacturing operations. Extremely good costing capabilities (all financial features are quite good, actually).
For the cost of this software...I was quite disappointed when I realized shortcomings and it's inability to do what I expected.
It is user friendly , and has good basic functionality. Structure of menu modules make sense and makes it easy to move in and out of different screens.
Does not work as it should. Info is difficult to gut out.
Since I help administer the software I have a good knowledge of how it works.
There is a lot of glitching and crashing with this software. Most problems require you to restart the software.
Over the course of nearly twenty years as an Epicor admin in manufacturing, my experience has been fantastic.
Inability to print invoices until after the order is closed. Cannot modify orders after the order is marked shipped.
I use this everyday at work and it is so easy compared to Mapics. I am very impressed with their support staff every time I have an issue.
Extra resource and efforts are required to rectify system issues which should have been part of the cloud service offering. The post live ongoing technical support is fairly poor.
Epicor is amazing for tracking production details.
There are a few Caveats. There is no way you can employ a single person who is not college educated.
Often had to wait long time for solutions and it required a lot of data on our part to answer their questions. The MS Stack was easy to configure, secure and administrate.
CRM is not good, also the web version has so much problems when we compare to other competitors.
It does time management, inventory, project management, and more. This was very easy to roll out to end users.
Several modules are included for improving requirements and are very weak. Example: Integration to Salesforce.
I recommend Epicor ERP thanks to all the functions that allow employees to work more efficiently and quickly. Although Epicor needs to improve the support team a lot, I'm sure to recommend it.
Worse, they do not have many consultants who really know the product so you waste thousands of dollars getting them up to speed, only to end up with the problem not fixed.
Very powerful and thorough functionalities for all manufacturing operations. Extremely good costing capabilities (all financial features are quite good, actually).
For the cost of this software...I was quite disappointed when I realized shortcomings and it's inability to do what I expected.
It is user friendly , and has good basic functionality. Structure of menu modules make sense and makes it easy to move in and out of different screens.
Does not work as it should. Info is difficult to gut out.
Since I help administer the software I have a good knowledge of how it works.
There is a lot of glitching and crashing with this software. Most problems require you to restart the software.
Over the course of nearly twenty years as an Epicor admin in manufacturing, my experience has been fantastic.
Inability to print invoices until after the order is closed. Cannot modify orders after the order is marked shipped.
I use this everyday at work and it is so easy compared to Mapics. I am very impressed with their support staff every time I have an issue.
Extra resource and efforts are required to rectify system issues which should have been part of the cloud service offering. The post live ongoing technical support is fairly poor.
Epicor is amazing for tracking production details.
There are a few Caveats. There is no way you can employ a single person who is not college educated.
Often had to wait long time for solutions and it required a lot of data on our part to answer their questions. The MS Stack was easy to configure, secure and administrate.
CRM is not good, also the web version has so much problems when we compare to other competitors.
It does time management, inventory, project management, and more. This was very easy to roll out to end users.
Several modules are included for improving requirements and are very weak. Example: Integration to Salesforce.
I recommend Epicor ERP thanks to all the functions that allow employees to work more efficiently and quickly. Although Epicor needs to improve the support team a lot, I'm sure to recommend it.
Worse, they do not have many consultants who really know the product so you waste thousands of dollars getting them up to speed, only to end up with the problem not fixed.
Very powerful and thorough functionalities for all manufacturing operations. Extremely good costing capabilities (all financial features are quite good, actually).
For the cost of this software...I was quite disappointed when I realized shortcomings and it's inability to do what I expected.
It is user friendly , and has good basic functionality. Structure of menu modules make sense and makes it easy to move in and out of different screens.
Does not work as it should. Info is difficult to gut out.
Since I help administer the software I have a good knowledge of how it works.
There is a lot of glitching and crashing with this software. Most problems require you to restart the software.
Over the course of nearly twenty years as an Epicor admin in manufacturing, my experience has been fantastic.
Inability to print invoices until after the order is closed. Cannot modify orders after the order is marked shipped.
I use this everyday at work and it is so easy compared to Mapics. I am very impressed with their support staff every time I have an issue.
Extra resource and efforts are required to rectify system issues which should have been part of the cloud service offering. The post live ongoing technical support is fairly poor.
Epicor is amazing for tracking production details.
There are a few Caveats. There is no way you can employ a single person who is not college educated.
Often had to wait long time for solutions and it required a lot of data on our part to answer their questions. The MS Stack was easy to configure, secure and administrate.
CRM is not good, also the web version has so much problems when we compare to other competitors.
It does time management, inventory, project management, and more. This was very easy to roll out to end users.
Several modules are included for improving requirements and are very weak. Example: Integration to Salesforce.
Priority Software logo
4.4
59

ERP Should Be Easier

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.5
    Ease of use
    4.3
    Features
    4.4
    Customer support
    4.0
Pros and Cons from Priority Software users   
+15
We are very happy with the ease of use for both our users and our IT team. And the ease of customization.
Sometimes you get an error and don't have the slightest idea what to do in order to correct it and you can get stuck in a loop until you figure out what you did wrong.
Impressive & very quality production flow for logistics & production managers , would be happy.
Missing customer update regarding new features & definitions.
That said, once you open a ticket the customer support is great. In addition, for larger businesses who do a formal implementation it is good (feedback from friends).
Looking forward for an upgraded features in order to use it convenient to the customers. Also I observed that theres no report generator for goods received.
I very much like the access to data, the customer service on the web and our personal contact. The customizations are a perfect solution.
It is sometimes hard to find developer that know how to program on this specific system. But we have a website to find developers.
I appreciate most the flexibility and adaptability paralleled with the ease of developments on the overall.
I am very happy with the features, the information and the customizations.
A very intelligent piece of software that is very easy to use. Provides solutions for most if not all issues in managing our business.
Since our company does all three, this was the only solution, but we paid for a live two day demo at our headquarters and were very pleased with the live demo.
This is the third ERP system I have worked in, and it is far superior in ease of use than either of them.
I like the integration and inter connectivity of all the modules and functionalities. BI provides solutions to our organizational needs.
Reports were adjusted to my needs and supplied a good view to the project conduct.
Price was surprisingly good for an ERP system.
User friendly, Deals with a wide-range of topics. Can integrate information from various departments.
Robust functionality for the many verticals of our customers. Lower Total Cost of Ownership (TCO) for licenses and consulting.
We are very happy with the ease of use for both our users and our IT team. And the ease of customization.
Sometimes you get an error and don't have the slightest idea what to do in order to correct it and you can get stuck in a loop until you figure out what you did wrong.
Impressive & very quality production flow for logistics & production managers , would be happy.
Missing customer update regarding new features & definitions.
That said, once you open a ticket the customer support is great. In addition, for larger businesses who do a formal implementation it is good (feedback from friends).
Looking forward for an upgraded features in order to use it convenient to the customers. Also I observed that theres no report generator for goods received.
I very much like the access to data, the customer service on the web and our personal contact. The customizations are a perfect solution.
It is sometimes hard to find developer that know how to program on this specific system. But we have a website to find developers.
I appreciate most the flexibility and adaptability paralleled with the ease of developments on the overall.
I am very happy with the features, the information and the customizations.
A very intelligent piece of software that is very easy to use. Provides solutions for most if not all issues in managing our business.
Since our company does all three, this was the only solution, but we paid for a live two day demo at our headquarters and were very pleased with the live demo.
This is the third ERP system I have worked in, and it is far superior in ease of use than either of them.
I like the integration and inter connectivity of all the modules and functionalities. BI provides solutions to our organizational needs.
Reports were adjusted to my needs and supplied a good view to the project conduct.
Price was surprisingly good for an ERP system.
User friendly, Deals with a wide-range of topics. Can integrate information from various departments.
Robust functionality for the many verticals of our customers. Lower Total Cost of Ownership (TCO) for licenses and consulting.
We are very happy with the ease of use for both our users and our IT team. And the ease of customization.
Sometimes you get an error and don't have the slightest idea what to do in order to correct it and you can get stuck in a loop until you figure out what you did wrong.
Impressive & very quality production flow for logistics & production managers , would be happy.
Missing customer update regarding new features & definitions.
That said, once you open a ticket the customer support is great. In addition, for larger businesses who do a formal implementation it is good (feedback from friends).
Looking forward for an upgraded features in order to use it convenient to the customers. Also I observed that theres no report generator for goods received.
I very much like the access to data, the customer service on the web and our personal contact. The customizations are a perfect solution.
It is sometimes hard to find developer that know how to program on this specific system. But we have a website to find developers.
I appreciate most the flexibility and adaptability paralleled with the ease of developments on the overall.
I am very happy with the features, the information and the customizations.
A very intelligent piece of software that is very easy to use. Provides solutions for most if not all issues in managing our business.
Since our company does all three, this was the only solution, but we paid for a live two day demo at our headquarters and were very pleased with the live demo.
This is the third ERP system I have worked in, and it is far superior in ease of use than either of them.
I like the integration and inter connectivity of all the modules and functionalities. BI provides solutions to our organizational needs.
Reports were adjusted to my needs and supplied a good view to the project conduct.
Price was surprisingly good for an ERP system.
User friendly, Deals with a wide-range of topics. Can integrate information from various departments.
Robust functionality for the many verticals of our customers. Lower Total Cost of Ownership (TCO) for licenses and consulting.
Sage X3 logo
4.2
70

Enterprise Management

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.0
    Ease of use
    3.9
    Features
    4.2
    Customer support
    3.8
Pros and Cons from Sage X3 users   
avatar
avatar
+15
The structure of the software is good and allows for good navigation. It has some standard features that are good.
As an administrator I always have problems when it comes to support and debugging problems presented in the application in which many of them are not documented properly.
Sage X3 is good software with a very robust set of features. Tasks such as completing quotes and orders are easy to complete.
Then refund process was excruciating, didnt refund money and had to follow up several times. Then you have to sign up with Pay for ACH which is worse.
We have learned that we have a very robust system that we need to take advantage of.
Document management doesn't exist in the standard version. The attachment option is very poor and difficult to manage and maintain.
Overall we are satisfied with our decision to move to Sage X3. Being a food manufacturer with multiple sites we have successfully grown with X3.
Customer Service is TERRIBLE!!!! Customer Support leaves a lot to be desired, but we are forced to use it for the high price we pay in maintenance.
Overall experience is good from the software itself. Easy to use and self explanatory of functions.
There are no social media tools integrated into Sage ERP X3. There is no live chat support offered in the global website of the product.
Quite a good tool for reporting, and there is a lot of options available, but you need to know how to use the system.
Responsible for daily use, trouble shooting problems ( why didn't this invoice show up in the matching screen?) , creating SQL queries, writing & modifying reports.
Upgrading to newer versions are very easy, and the constant development ensures the software keeps getting better all the time.
A little confusing with the many options available. A little time consuming to finding your end goal, and therefore a lot had to be tailor made to suit our purpose.
The financial analysis on the dash board helped me a lot to prepare my budget for the next year, and the reporting is very good on Sage X3.
Faster, simpler and flexible to implement and quick return on Investment(ROI) and fully integrated to Sage X3 people HR solution.
Decent product, But Service and Customer Service leaves a lot to be desired.
It is fully integrated with our websites and our orders are automated to the point of shipping. We then deliver a tracking number automatically to the customer.
The structure of the software is good and allows for good navigation. It has some standard features that are good.
As an administrator I always have problems when it comes to support and debugging problems presented in the application in which many of them are not documented properly.
Sage X3 is good software with a very robust set of features. Tasks such as completing quotes and orders are easy to complete.
Then refund process was excruciating, didnt refund money and had to follow up several times. Then you have to sign up with Pay for ACH which is worse.
We have learned that we have a very robust system that we need to take advantage of.
Document management doesn't exist in the standard version. The attachment option is very poor and difficult to manage and maintain.
Overall we are satisfied with our decision to move to Sage X3. Being a food manufacturer with multiple sites we have successfully grown with X3.
Customer Service is TERRIBLE!!!! Customer Support leaves a lot to be desired, but we are forced to use it for the high price we pay in maintenance.
Overall experience is good from the software itself. Easy to use and self explanatory of functions.
There are no social media tools integrated into Sage ERP X3. There is no live chat support offered in the global website of the product.
Quite a good tool for reporting, and there is a lot of options available, but you need to know how to use the system.
Responsible for daily use, trouble shooting problems ( why didn't this invoice show up in the matching screen?) , creating SQL queries, writing & modifying reports.
Upgrading to newer versions are very easy, and the constant development ensures the software keeps getting better all the time.
A little confusing with the many options available. A little time consuming to finding your end goal, and therefore a lot had to be tailor made to suit our purpose.
The financial analysis on the dash board helped me a lot to prepare my budget for the next year, and the reporting is very good on Sage X3.
Faster, simpler and flexible to implement and quick return on Investment(ROI) and fully integrated to Sage X3 people HR solution.
Decent product, But Service and Customer Service leaves a lot to be desired.
It is fully integrated with our websites and our orders are automated to the point of shipping. We then deliver a tracking number automatically to the customer.
The structure of the software is good and allows for good navigation. It has some standard features that are good.
As an administrator I always have problems when it comes to support and debugging problems presented in the application in which many of them are not documented properly.
Sage X3 is good software with a very robust set of features. Tasks such as completing quotes and orders are easy to complete.
Then refund process was excruciating, didnt refund money and had to follow up several times. Then you have to sign up with Pay for ACH which is worse.
We have learned that we have a very robust system that we need to take advantage of.
Document management doesn't exist in the standard version. The attachment option is very poor and difficult to manage and maintain.
Overall we are satisfied with our decision to move to Sage X3. Being a food manufacturer with multiple sites we have successfully grown with X3.
Customer Service is TERRIBLE!!!! Customer Support leaves a lot to be desired, but we are forced to use it for the high price we pay in maintenance.
Overall experience is good from the software itself. Easy to use and self explanatory of functions.
There are no social media tools integrated into Sage ERP X3. There is no live chat support offered in the global website of the product.
Quite a good tool for reporting, and there is a lot of options available, but you need to know how to use the system.
Responsible for daily use, trouble shooting problems ( why didn't this invoice show up in the matching screen?) , creating SQL queries, writing & modifying reports.
Upgrading to newer versions are very easy, and the constant development ensures the software keeps getting better all the time.
A little confusing with the many options available. A little time consuming to finding your end goal, and therefore a lot had to be tailor made to suit our purpose.
The financial analysis on the dash board helped me a lot to prepare my budget for the next year, and the reporting is very good on Sage X3.
Faster, simpler and flexible to implement and quick return on Investment(ROI) and fully integrated to Sage X3 people HR solution.
Decent product, But Service and Customer Service leaves a lot to be desired.
It is fully integrated with our websites and our orders are automated to the point of shipping. We then deliver a tracking number automatically to the customer.