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CallFire

Telephony and call center app

Table of Contents

CallFire - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

Last updated: December 2025

CallFire overview

What is CallFire?

CallFire offers a number of call center features to automate outbound campaigns and track business activity. The app's main features fall under the following categories: voice broadcast, text messaging, call tracking, IVR, cloud call center and developer API.

The cloud call center features of CallFire provide agents with all customer history and notes in one interface by integrating with your CRM and excel spreadsheets. The app supports unlimited call transfers and offers real-time reporting. It also lets you record calls, play prerecorded voicemail messages, add custom scripts and more.

Voice broadcast and text messaging lets you send important alerts, promotions, updates, and notifications to customers and employees. Call tracking and reporting in CallFire let you track and analyse all campaign results.

CallFire provides you with an IVR (Interactive Voice Response) system from which you can set up surveys, polls, appointment reminders, payments, and more for both inbound or outbound uses. The IVR system includes an auto-attendant, call routing, phone surveys, call recording, as well as results tracking and analytics.

Key benefits of using CallFire

Cloud call center: See all customer history & notes and call dispositions & statistics from one screen. Includes unlimited call transfers.

Multi-line dialing: Autodialer lets you wait for an answer as it dials up to four numbers at once.

Data collection & reporting: Record calls, track results, add custom scripts, collect responses, and export data so you can see how agents are performing.

Voice Broadcast: Provides the option for the recipient to be transferred to your sales or customer service team with a simple “Press 1” feature.

Send custom messages with information from your spreadsheet or server using real voices or text-to-speech.

Text Messaging: Appointment reminders. Important updates. SMS polls. Keyword Promotions.

Call Tracking: Buy one, two, or even thousands of local and toll free phone numbers.

Interactive Voice Response (IVR): Use an auto-attendant to route your incoming calls to the appropriate line or answering service.

Developer API : CallFire’s APIs allow you to build intelligent voice and SMS applications.

Starting price

0.06per user

Alternatives

with better value for money

CallFire’s user interface

Ease of use rating:

4.3

(26)

CallFire pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from

Overall rating

Reviews sentiment

1-2(2)

3-4(9)

5(15)

What do users say about CallFire?

Which is good for training and helps me with customer satisfaction.

Select to learn more

Who uses CallFire?

Based on 26 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Marketing and Advertising

Information Technology and Services

Nonprofit Organization Management

Real Estate

Others

Use cases

- Not enough reviews

CallFire's key features

Most critical features, based on insights from CallFire users:

Conversion tracking

0.0

(0)

CRM

0.0

(0)

Caller id

4.0

(1)

Auto-Dialer

0.0

(0)

Contact management

1.0

(1)

Call tracking metrics

3.5

(2)

All CallFire features

Features rating:

4.3

(26)

Call routing

4.0

(1)

Call transfer

1.0

(1)

Lead distribution

(0)

Manual dialer

(0)

Multi-Campaign

(0)

Multiple Scripts

(0)

Outbound call center

(0)

Phone Key Input

1.0

(1)

Power dialer

(0)

Predictive dialer

(0)

Preview dialer

(0)

Progressive dialer

(0)

Reminders

(0)

Reporting/Analytics

(0)

Survey/Poll management

1.0

(1)

Text to speech

1.0

(1)

Voice Customization

1.0

(1)

Voice mail

(0)

VoIP

(0)

VoIP connection

(0)

API

(0)

Call center management

5.0

(1)

Call disposition

3.0

(2)

Call list management

(0)

Call logging

(0)

Call monitoring

(0)

Call recording

4.0

(1)

Call scheduling

5.0

(1)

Call scripting

(0)

Call tracking

(0)

Campaign management

(0)

Computer telephony integration

4.0

(1)

Customer history

1.0

(1)

Dashboard

(0)

Data management

(0)

Inbound call center

(0)

IVR

(0)

Keyword tracking

(0)

CallFire alternatives

CallFire

4.3

(26)

Starting from

0.06

/user

Free trial

Free version

Ease of Use

4.3

Features

4.3

Value for Money

4.3

Customer Support

4.1

JustCall

4.1

(223)

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Starting from

No pricing info

Free trial

Free version

Ease of Use

Features

Value for Money

Customer Support

Five9

4.2

(481)

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Starting from

No pricing info

Free trial

Free version

Ease of Use

Features

Value for Money

Customer Support

Ricochet360

4.8

(82)

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Starting from

No pricing info

Free trial

Free version

Ease of Use

Features

Value for Money

Customer Support

CallFire pricing

Value for money rating:

4.3

Pricing plans

Pricing details:

Free plan

Free trial

Subscription

Pro

599

Per month

Features included:

$10 Keywords
$1.75 Phone Numbers
20000 Minutes/ Texts
Record Inbound Calls for Free
Text-to-Speech Support
Unlimited Contacts

Grow

299

Per month

Features included:

10000 Minutes/ Texts
$13 Keywords
$2 Phone Numbers
Record Inbound Calls for Free
Text-to-Speech Support
Unlimited Contacts

Startup

199

Per month

Features included:

$15 Keywords
$2.25 Phone Numbers
5500 Minutes/ Texts
Record Inbound Calls for Free
Text-to-Speech Support
Unlimited Contacts

Lite

Per month

Features included:

$20 Keywords
2500 Minutes/ Texts
$2.5 Phone Numbers
Record Inbound Calls for Free
Text-to-Speech Support
Unlimited Contacts

Pay as you go

0.06

/user

Features included:

$10 Phone Numbers
$25 Keywords
6¢ Per Minute/ Texts
Record Inbound Calls for Free
Text-to-Speech Support
Unlimited Contacts

User opinions about CallFire price and value

Value for money rating:

4.3

(26)

To see what individual users think of CallFire's price and value, check out the review snippets below.

“It has been a great help for my business to generate more revenue with better quality and low maintenance problems.”

Verified reviewer

Anonymity request

“We used it for about a year then found a product that better suited our company. It was helpful during the transition from Manual calling to automatic calling.”

Corey G.

Lead coordinator