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Recommended
Andrew B.
Director of Sales
Insurance, 11-50 employees
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Andrew B.: Hello, I'm Andrew, I'm a director of sales, I would give GoToMeetings a four out of five star...
Jolie H.
Retail Presentation Manager
Sporting Goods, 51-200 employees
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Jolie H.: Hi, my name's Jolie. I'm a retail services and training manager in the bicycle industry. And...
Sonal J.
Hospitality, 1,001-5,000 employees
Used daily for 2+ years
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Join.me has been pretty useful for the organisation. The collaboration between the cross team members have improved drastically and we are able to conduct work from home efficiently with the help of Join.me.
Join.me helps the remote team members collaborate with each other efficiently online. The audio calls, video conferencing, messaging is highly smooth with Join.me. Users can also share their screen for better discussions and text each other during the meetings. Another great feature is screen recording which allows us to share the meetings with all the team members to access the meetings later on.
The new users need some learning curve to use the product effectively. A few times the servers were down and we weren't able to do meetings. The issue generally gets resolved within couple of hours. Join.me is not widely used across the industry currently and sometimes our clients have to take extra effort to use join.me.
Ramesh H.
Computer Software, 501-1,000 employees
Used weekly for 2+ years
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easy to manage meetings, Productivity increased
Easy to use and manage the calls. One click send invite made it easy for sharing invites, rather than adding contacts and asking them to join the call
Sometimes I experienced lagging issues while on call and the pricing should have been kept a little lower.
Viveka P.
Information Technology and Services, 10,001+ employees
Used daily for 1-2 years
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GoTo Meeting platform has a very good user-friendly interface that allows us to set up and join the meetings easily. We can also use it in the Mobile app and join the meeting through smartphones. Integration is excellent and it helps us to sync our Google Calendar, and Outlook. Reporting features allow us to track attendance and metrics. The recording feature is very helpful to record the meetings for our future reference. The major part is it also offers features like password protection and encrypts for privacy and security of our scheduled meetings.
According to my opinion Pricing is quite high.
Verified reviewer
E-Learning, 1,001-5,000 employees
Used daily for 2+ years
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I have to test each and every access code and then regenerate the meeting if I find that the access code is invalid. And I have no way of knowing if this a problem that they are working to remedy or not. It is a nuisance problem that was barely acknowledged. This entire experience was one that makes you start reviewing their competition. Postscript: About two hours after I found out from the customer...
I have used GoToMeeting off and on for both meetings and webinars for over 6 years in several environments and it works pretty consistently. Early on, there were several problems with sound and people being unable to hear intermittently but in the past few years those quality problems have apparently been resolved. It is easy to use and set up
Over the past two weeks, I have set up meetings with GoToMeetings and the access code turned out to be invalid. It occurred last week and once again today. I went to the customer support section on their website and it suggested that the access code be tested by calling in on another number. I tried this and once again received the message that the access code was invalid. I followed the process of...
Shristi R.
Information Technology and Services, 11-50 employees
Used daily for 6-12 months
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I think GoTo Meeting by and large offers a positive video conferencing experience. Its solid and stable stage takes into account consistent correspondence and joint effort among members. The screen sharing and recording highlights give added accommodation to introductions and report sharing. Also, the reconciliation with well known efficiency instruments upgrades effectiveness. Be that as it may, here and there I've sometimes experience availability issues or experience lower sound/video quality, particularly in bigger gatherings or with more slow web associations. The UI could be more instinctive for some, yet by and large, GoTo Meeting gives a dependable and successful answer for virtual gatherings and distant cooperation.
Something I loved most about GoToMeeting is its easy to use interface and consistent gathering experience. The stage offers a smooth and instinctive connection point, making it simple for members to join and explore through gatherings. The screen sharing element is hearty and takes into account clear and productive introductions. Furthermore, GoToMeeting gives fantastic sound and video quality, guaranteeing...
There are a few aspects of GoTo Meeting that I find less favorable. These incorporate periodic network issues or sound/video quality issues, especially in enormous gatherings or with more slow web associations. A few clients may likewise find the UI or generally speaking client experience to be less natural contrasted with other video conferencing stages. Notwithstanding, it's critical to take note of that these disadvantages might fluctuate relying upon individual client encounters and inclinations.
Juan Pablo A.
Information Services, 11-50 employees
Used weekly for 1-2 years
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This software works. The mobile apps run great and won't dissapoint. The addins to install on PC and Mac are lighweight and install very quickly and it still leads when connecting to different IT environments (we have never experienced having issues with a customer when using GoTo Meeting in their network), something that some remote meeting softwares haven't been able to achieve.
GoTo Meeting was our first selection when having remote meeting within our company untill last year (2019). It just works as expected, does not consume too many (computing and network) resources and works on most IT environments (incluiding our customer's). The addins install quick and easy and the sharing features are great. It usually has an admin that creates the meeting and the meeting needs to be started by the admin. Has all the basic features you would need to have a remote meeting (audio - video, screen sharing, inmersive chat, Q&A, participants list, some controls, etc) but it doesn't have had too many updates for some time and lacks some features we have found productive (whiteboard, for example).
The software works great. Nevertheless, we have found some features in other remote meeting software that could make it ideal: have anyone in your organization be able to have admin rights (create meetings, start meetings, change meeting configurations, etc) and some features that nowadays might be very useful (whiteboard, a note taking module to be able to take notes and share them when the meeting ends, more options to connect audio - to name a few).
Michaela M.
Construction, 51-200 employees
Used monthly for 2+ years
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Overall I have had a positive experience with GoTo Meeting. Once the kinks of creating the meeting have been solved it's been a rather seamless process.
I love that the price point is very economical. Also, once a meeting is started the screen is very easy to navigate for all users from screen sharing, muting, starting/stopping video etc.
Something the program seems finicky. When a meeting is scheduled in my office internally the shared link to the rest of my staff seems to be "hit or miss" on whether or not it works.
Thabang M.
Music, 1-10 employees
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It Helps a lot when it comes to optimizing Time
Screen capture feature and the Audio/Video Record
Yes, extra security would be more appropriate and No ads
Leena S.
Hospital & Health Care, 1-10 employees
Used monthly for 6-12 months
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Very happy has allowed to keep business and life almost normal despite pandemic
Very easy use user friendly I have attended multiple meetings during and after Covid. This is such good way to keep business running education going social life going very useful
Not much really easy to use initially not very computer smart people had difficulties but such simple user friendly programs
Michael M.
Law Enforcement, 11-50 employees
Used monthly for less than 6 months
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I love using GoTo for all of my video meetings!!!!
GoTo works very easily and I would recommend this platform for all your video meetings going forward.
Not much negative things I can say. Anything can be improved I guess, but would be hard pressed to find something.
Althea T.
Building Materials, 11-50 employees
Used weekly for 6-12 months
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Experience is some kind of perfect. Best audio, great image quality, great sound and possibility to share the screen, or share video, clip or files. You can stop your participation whenever you want, or go in pause if you’re in need. Also you can write some public messages as for example questions about conversation . Just one counsel: when the owner talks, all the other participants is better if close them audio, or many sounds can disturb, and plus, they get owner’s voice low.
As the review title, I can confirm this is for me, the best conference support I ever tried. First motivation of all as that differently to the most of other, you can connect yourself either by pc or by phone. Sometimes it happened to me I had a conference to connect with, and I had to go office or home and get the access only and exclusively by pc, it was not a comfy way. So, then, the second motivation...
To be honest, I m sure that is the best software of category I can counsel. Maybe the only thing I would like to change is just for privacy, during conference open to many people (they can be at least 100 persons), I would be glade if my name was not viewed. But anyway, this is not a trouble of the software, but of the people who manage the conference, who some kind of ever ask to change the mail with the name, to be able of name you. Should be nice if GTM get you a nickname.
Kaitlyn V.
Apparel & Fashion, 1-10 employees
Used weekly for 6-12 months
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I enjoy using this GoTo Meeting! Easy to use, reliable, high quality. Overall it's a good product and the customer service is nice. We have increased our productivity by meeting whenever and whenever we would like with GoTo Meeting. If you need to have meetings that are 40+ minutes you'll need to start over or use the paid version.
I love the clear audio and HD video! The reliability is great and that's such an important component. GoTo Meeting offers a free trial and has good customer support. I really enjoy using the mobile version now, it is quick and easy to set up. GoTo Meeting can support a high number of attendees or participants so it's great for small and large businesses. The screen sharing and browser sharing are excellent and so convenient to have! Your calender can be applied to the product as well. The security level is high and I feel safe using GoTo Meeting. I feel that my privacy is valued and protected.
The con that stood out to me was the lack of customization in some areas, mainly the meetings themselves. I did not like that the free version has a 40 minute time limit for meetings. The browser sharing features malfunctioned twice but after resetting it has not happened again.
Sarah H.
Marketing and Advertising, 1-10 employees
Used other for 2+ years
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Our agency has using GoToMeeting for years and it has been extremely user-friendly to deploy across both MAC and PC systems. The web audio has always been crystal clear, which is one of the most important aspects for effective virtual meetings. Our team has also been reall pleased with the ability to screen record. We will continue to use GoToMeeting over Zoom because it's always been reliable, safe, and extremely efficient, even before COVID-19. We have never have any issues with data privacy and GoToMeeting gives us that peace of mind that our conversations are secure and protected.
GoToMeeting is one of the quickest and most reliable virtual meeting tools available. We've been using GoToMeeting for years and it's always been very secure and safe to use at our agency. Unlike Zoom, we have never been hacked and find the quality and chat features on GoToMeeting very reliable. The admin dashboard provides very robust reporting, especially for time-tracking and monitoring within our agency and for grouping various teams together. You can use this tool to organize a meeting in just a matter of minutes and have peace of mind that your meeting space is protected and data secure.
The note-taking feature is extremely useful because we don't have to keep jumping back and forth to different screens to record meeting notes. However, it would be really nice if the note-taking feature could be part of the professional plan, especially during COVID-19. It seems like a feature that could be added on at no additional cost and that would be so useful to our teams.
Jonathan M.
Health, Wellness and Fitness, 1-10 employees
Used daily for 6-12 months
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Ultimately, I ended up reverting back to Zoom after spending more than 6 months trying to make it work. Zoom has much more widespread adoption, and I found I kept having to ask people to install GTM, and then there was often issues, especially with clients who worked in corporate settings. There were a lot of tech hiccups trying to make this work, which really disappointed me, because I genuinely wanted to make the switch, but after having so many issues and trying to convince others to make the switch, I found I still ended up having to use Zoom.
I like that it's made by the same company that makes LastPass, which I think is an excellent program. The interface is relatively simple to use, and it does have a similar feel to Zoom, with slightly less functionality, but slightly better aesthetics.
Lacked some of the functionality that Zoom has, and had more buggy issues with audio, and people trying to use and install the software.
Griffin B.
Gambling & Casinos, 5,001-10,000 employees
Used daily for 6-12 months
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Overall, Join.Me has been a very positive experience for our organization! It has truly empowered me as a manager to be able to connect with and assist my team with their various technical questions and needs. It is maybe a little tricky to install, but once you get set up one time, it is a breeze to communicate with and greatly enhances your cohesion as an organization. I truly think this will change the way business is conducted forever. No more unnecessary traffic, dress clothes, and face-to-face meetings in 2020 and beyond--and luckily, the work will go on, all thanks to well-built software like Join.Me.
Join.Me has revolutionized the way I work because it has (1) allowed me to work from home (which was always my dream!) as well as given me the opportunity to assist my coworkers with their SQL & Tableau data questions effortlessly! No more trips to and from each other's desks/offices, hoping he/she is (a) present and (b) available. Now, it's just the click of a button and we can meet to resolve work...
I would say that it can be difficult to get connected for people who do not have the app installed. You can either download the program to your computer or connect through the internet, but the latter option will not allow you to change who controls one another's computer. And since this is important to me, I always need my end users to download the app first. And sometimes, it has been difficult...
Silviya T.
Computer Software, 51-200 employees
Used daily for 2+ years
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GoTo Meeting is virtual platform meeting that fits every company environment. Effortless plan,create and deliver immersive virtual or hybrid events in minutes . It helps engage your employees or customers with simple to deliver but powerful virtual events
I use GoTo Meeting for online meetings. It is seamless and simple. It is easy to join for attendees. It is a reliably way that I can trust for our company. It works every time. The features and overall functionality are trustworthy
I like everything. It is very easy to use. The clarity of the technology used for GoTo meeting is great. It works great,anytime and anywhere.
Bhuban R.
Education Management, 201-500 employees
Used weekly for 2+ years
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To make a webinar, I can use GoToMeeting to do it easily in an efficient manner.
GoToMeeting gives managers a lot of freedom when it comes to scheduling meetings. It lets me have up to 500 people at a time at our meetings. GoToMeeting cuts down on the costs of travel for employees who have to go to meetings at work. It's possible to avoid paying for things like air travel, hotels, and rental cars by using GoToMeeting. Companies can then use these funds to grow their business. If your business meets the requirements for GoToMeeting, you can use the software. There are drawing tools and other virtual tools that I can use to keep my audience interested.
As with any computer software, there may be mistakes that can't be avoided. Problems like not being able to load or cutting out while you're using GoToMeeting can make it less useful. Some people don't like the fact that they need a fast, error-free Internet connection to use GoToMeeting. This is true even if the company has a good relationship. Things like power outages or violent storms could have an impact on the program. With all of the features it has, GoToMeeting still doesn't have enough chat features for people to talk to each other. The meeting recordings only stay in the cloud for a year, after which they are removed and can no longer be used.
Henry A.
Information Technology and Services, 1,001-5,000 employees
Used daily for 6-12 months
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GoToMeeting is a platform that's well worth the cost. In my opinion, it's the leading platform when it comes to video conferencing.
GotoMeeting is a platform that's worth well more than it's cost. Through GoToMeeting, I'm able to have meetings with my colleagues, whether they're in the same building or remotely. Unlike other platforms, GoToMeeting is one of those platforms that cares about efficiency and never loses sight on the providing it's users quality service. One thing that's worth highlighting is the platform's sound quality. When compared to other platforms such as Zoom, the audio quality is excellent. It feels like the person is in the same room.
Sometimes, the platform lags. There was also one occasion where I had trouble signing on.
Bonnie M.
Higher Education, 201-500 employees
Used monthly for 2+ years
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I love GoToMeeting (GTM)! I teach online and hold live chats sometimes 3 nights a week. I have to sometimes use another program, and at times when it doesn’t work I have quickly jusmped on GTM and it ‘saves the day” every time! I love the new TRANSCRIPTION feature too! And so do my students. Granted it isn’t perfect, but what speech-to-text feature is? I make sure to use GTM and introduce it to my...
Being able to quickly and easily show my online students what I am doing, by sharing my entire screen/desktop, on my computer is so important! SHARING MY ENTIRE SCREEN regardless of which program I am using, or switching to, and to also have them see the pop-up or embedded windows (like scroll over Alt tags or edit menus & windows) is a must! Another program (that I will not name) recently changed that specific feature so if the moderator shares the entire screen an infinite trail of windows appears and no one can see a thing. I'll choose go to meeting every time if I have the choice between the two! Don't get me wrong - GTM does allow you to also share only one specific application/program at a time IF that is what you would prefer to do. I just need/prefer to share my entire screen.
Honestly, the only thing I can think of is I wish GTM would allow the attendees to "raise their hands" to let me know they have questions, or that I have missed a text/typed question. Either that or just give them an icon that can be clicked on that rings a bells in my ear so that I know to pause and/or ask the viewers to type their question again. I can understand that some moderators might not want to allow such interruptions during a presentation, or during a specific time, but giving the moderator an ON/OFF option for it would work for everyone! The little icon/button could be placed right next to the MIC controls on the Attendees pane.
Rahul G.
Human Resources, 51-200 employees
Used weekly for 1-2 years
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GoTo Meeting's mobile applications and web-based platform enable you to conduct meetings and collaborate with clients from anywhere, at any time. This flexibility is particularly beneficial for remote work scenarios or when dealing with clients in different time zones. You can easily join meetings, share files, and engage in discussions using your preferred device, be it a computer, smartphone, or...
GoToMeeting enables users to easily share their screen in real time along with high quality audio and video conferencing. The tool also supports various collaboration features such as text chat, file sharing, document annotation, white boarding and more enabling all participants to be engaged during meetings regardless of their physical location. The built-in recording feature allows you to capture...
GoTo Meeting into our HR consultant agency's workflow allows for efficient client meetings, streamlined candidate interviews, effective training and onboarding, collaborative policy reviews, and secure discussions.
Verified reviewer
Telecommunications, 501-1,000 employees
Used daily for 2+ years
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Although I have used this GoToMeeting for quite some time now (pre Covid-19), this is another software my company has resorted to for renote work. Our company is part of a wider group of companies called Digicel group so we have 'branches' in various countries, so most times are required among the various branches. Prior to Covid, these meetings would have been face to face but with using GoToMeeting,...
You must have a very fast and stable internet connection. Because my company purchased the product for our use, it was inexpensive for me. But it is not free and can also be very costly to the average individual, especially those who wish to access the premium features. Also, it does not work well with your mobile, so always have use your computer.
David Y.
Publishing, 1-10 employees
Used weekly for 2+ years
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I love using GoToMeeting for my team meetings. It's reliable and easy to use. We have tested out other meeting solutions including Zoom, but none compare to the ease of use found with GTM. Zoom meetings, for instance, have a much different interface, and very little is intuitive about the dashboard. Conversely, GoToMeeting's dashboard is easy to understand and follow. You can also easily change your user name within a meeting, so if you are on an informal meeting with team members you might just list your first name, whereas for a client meeting you can list your full name, title, etc.
Our organization has used GoToMeeting for many years. It is a solution that enables individuals to connect via a url to a virtual meeting. It is ideal for companies that have remote staff or staff that travel frequently and cannot physically attend a meeting. This is among GoToMeeting's best features. Other advantages include the following: 1. It's very easy to assign a permanent meeting url to your...
You have to make sure to switch your audio depending on how you join the meeting. If you join by phone but forget to switch your GoToMeeting dashboard setting to phone audio, you (and others) will hear a loud, ongoing each until you make this switch. Ideally GoToMeeting would recognize the source from which you are joining (phone or computer audio) but since it does not do this, it's best to get into the habit of switching this manually to avoid the loud echo.
Mohammad Sharif U.
Computer Software, self-employed
Used daily for 6-12 months
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Many users have reported positive experiences with GoTo Meeting, praising its user-friendly interface, reliable performance, high-quality audio and video, and flexible pricing options. GoTo Meeting also offers a range of useful features such as screen sharing, real-time chat, and meeting management tools, which can help to facilitate productive and effective virtual meetings.However, like any software...
Some of the key advantages of GoTo Meeting include its user-friendly interface, high-quality audio and video, reliable performance, and flexible pricing options. GoTo Meeting is also highly customizable, with a range of options for setting up meetings, managing participant access and permissions, and integrating with other tools and applications.Overall, GoTo Meeting is a powerful and versatile platform that can help remote teams to collaborate, communicate, and stay connected, regardless of their location or time zone.
For example, some users may find that GoTo Meeting's pricing plans are relatively expensive compared to other similar platforms. Additionally, while GoTo Meeting is generally very reliable, there may be occasional connectivity or performance issues depending on the user's internet connection or other technical factors.Some users may also find that GoTo Meeting's interface or features are not as customizable...
Arturo M.
Information Technology and Services, 1,001-5,000 employees
Used daily for 1-2 years
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The overall experience is really good; GTM runs flawlessly every time and it is full of options. The main con is just related to its price. However if you or your company can afford it, it is a really good option as a meeting software.
Gotomeeting is a pretty complete meeting software. It features the most common options on the majority of the meeting apps, such as allow to audo or video conferences, allow to share the screen or give control of you desktop to a participant of the meeting, record the sessions and so on. Besides that it also offers some interesting options that in my opinion give GTM an extra value. One interesting...
Maybe the prices are a bit excesive for what it offers, since although other options may not have that many features, they are way more cheaper than GTM and this is the reason my company drop GTM some time ago when we started using G-suite, so we migrate to google meetings.
Alex B.
Information Technology and Services, 1-10 employees
Used weekly for 2+ years
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GoToMeeting does a good job and serves it's purpose as a reliable meeting host. Their meetings are smooth and people can count on that. That's the biggest thing for us. The downsides of user experience make things a little difficult for people who are used to other meeting softwares.
We switched to GoToMeeting because of laggy connections with other providers. GoToMeeting has always been very reliable, and the video is very smooth.
It's not very intuitive for users that join your meetings. We often have hangups where users don't know they need to enter their name and get stuck. It's held up a lot of our meetings. Audio support is 'meh'. For some reason, all other web meeting softwares work just fine with my microphone. But GoToMeeting could never get it to work until just recently. Nothing was changed on my end, but after a year of dialing in, it all of a sudden worked. Control panel is advanced, but again, no intuitive for users that join the meeting.