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GoTo Webinar
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Video conferencing and webinar hosting for large events
Table of Contents
GoTo Webinar - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: January 2026
GoTo Webinar overview



Based on 2069 verified user reviews
What is GoTo Webinar?
GoTo Webinar is a webinar tool offering key features such as video conferencing, screen-sharing, two-way audio and video, real-time chat, and file sharing, among others.
Who uses GoTo Webinar?
Reviews for GoTo Webinar come from a wide variety of industries, including computer software (8% of reviewers), information technology and services (6%), and marketing and advertising (6%). The most frequent use case for GoTo Webinar cited by reviewers is webinars (59% of reviewers).
What do users say about GoTo Webinar pricing?
Some reviewers find GoTo Webinar cost-effective for reducing training and travel expenses, and they appreciate the competitive pricing for its features. However, some users feel it is expensive, especially for small businesses, and report restrictive subscription tiers.
What are the most popular integrations for GoTo Webinar?
The GoTo Webinar integrations most frequently cited by reviewers are: Google Calendar (a scheduling product rated 4.8 out of 5 for its integration with GoTo Webinar) and Microsoft Teams (a meeting product, 4.6).
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Engagement
Accessibility
Conferencing
Stability
Connectivity
Affordability
GoTo Webinar’s user interface
GoTo Webinar pros, cons and reviews insights



To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.3
Features
4.4
Ease of use
4.4
Customer support
4.3
Reviews sentiment
What do users say about GoTo Webinar?
Users say GoTo Webinar is a reliable platform for hosting webinars, meetings, and presentations, offering robust features like attendee management, analytics, and interactive tools such as polls and Q&A. They find it easy to schedule events, share screens, and engage large audiences, appreciating its ability to support remote collaboration and training across various devices. Most feel the audio and video quality is strong, and value the recording and reporting options.
Some indicate the interface feels outdated and less intuitive compared to competitors, and they mention occasional glitches, connection issues, and a steep price point, especially for small businesses. They wish for more customization, improved integrations, and a more modern user experience.
Select to learn more
Who uses GoTo Webinar?
Based on 2,069 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
GoTo Webinar's key features
GetApp's analysis of 190 verified user reviews collected between July 2021 and May 2024 identifies GoTo Webinar's most critical features and summarizes user sentiment about those features.
Reviewers appreciate GoTo Webinar's video conferencing capabilities for facilitating face-to-face interactions with internal and external stakeholders. They find it helpful for remote meetings, interviews, and training sessions. Users report that the video quality is generally high, with clear visuals and minimal buffering. They also value the ease of joining meetings via URL links without needing an account. Some reviewers mention occasional connectivity issues but overall find the capability reliable and user-friendly. Of the 35 GoTo Webinar users who gave detailed accounts of their use of Video Conferencing, 100% rated this feature as important or highly important.

Rahul P.
Senior Software Engineer
Chirag V.
Systems Engineer
Users find GoTo Webinar's screen sharing feature highly beneficial for presenting slideshows, charts, and multimedia elements. They report that it enhances understanding of complex information and supports seamless presentations. Reviewers appreciate the smooth performance and the ability to share specific programs. They also highlight its usefulness in troubleshooting and training sessions. However, some users note that sharing videos through screen sharing can be challenging and prefer uploading them directly to GoTo Webinar. Of the 86 GoTo Webinar users who gave detailed accounts of their use of Screen Sharing, 95% rated this feature as important or highly important.
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Agnes M.
IT manager
Erick P.
Teacher
Reviewers indicate that GoTo Webinar's two-way audio and video capabilities provide an engaging and interactive experience. They find it essential for meetings and online classes, allowing participants to see and hear each other clearly. Users appreciate the seamless performance, even in environments with background noise. They also value the simplicity of the interface and the reliability of the audio and video quality. Some mention occasional audio issues but generally find the capability effective. Of the 35 GoTo Webinar users who gave detailed accounts of their use of Two Way Audio & Video, 94% rated this feature as important or highly important.

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Carolyn S.
Faculty

Pratap M.
Student
Users report that GoTo Webinar's real-time chat feature is valuable for nationwide meetings and webinars. They appreciate the ability to ask questions and share comments without interrupting the speaker. Reviewers find it helpful for shy participants who prefer typing their responses. They also highlight its role in navigating Q&A sessions and enhancing engagement. Some users mention occasional delays but overall find the chat capability easy to use and effective for communication. Of the 17 GoTo Webinar users who gave detailed accounts of their use of Real-Time Chat, 94% rated this feature as important or highly important.
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Nathalie S.
Licensed Insurance Agent
John E.
Instructor
Reviewers highlight GoTo Webinar's live chat feature as beneficial for Q&A sessions and real-time communication. They appreciate the ability to submit questions and receive immediate responses, fostering clarity and understanding. Users find it useful for internal messaging and monitoring audience feedback. They also value the engagement it provides during webinars. Some mention that the user interface could be improved, but overall, they find the live chat feature intuitive and effective. Of the 54 GoTo Webinar users who gave detailed accounts of their use of Live Chat, 91% rated this feature as important or highly important.
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Beatrice J.
Consultant
Oreoluwa M.
CEO
Users appreciate GoTo Webinar's file sharing capabilities for streamlining the information sharing process. They find it easy to upload and share documents, presentations, and videos directly within the platform. Reviewers report that this capability saves time and effort by eliminating the need for separate communications. They also highlight its importance for training sessions and providing study materials. Some users note occasional delays in file visibility but generally find the capability efficient and straightforward. Of the 36 GoTo Webinar users who gave detailed accounts of their use of File Sharing, 83% rated this feature as important or highly important.

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Erin R.
Sr. Account Manager

Peace P.
Voice Coach
All GoTo Webinar features
Features rating:
GoTo Webinar awards
GoTo Webinar alternatives
GoTo Webinar pricing
Pricing plans
Pricing details:
User opinions about GoTo Webinar price and value
Value for money rating:
Of 171 reviews that provide robust commentary on GoTo Webinar's price and value, 54% mention it in a positive light.
Some reviewers find GoTo Webinar to be a cost-effective solution, particularly for saving on training, support, and travel expenses. They appreciate the competitive pricing for the features offered, such as hosting live and recorded webinars, and the inclusion of GoToMeeting at no additional cost. Some users report that the free trial period is beneficial for testing the software without commitment. Reviewers indicate that the software's pricing is reasonable for medium to large companies and that it offers good value for money despite being more expensive than some alternatives.
However, some users feel that GoTo Webinar is quite expensive, especially for small businesses and startups. They mention that the subscription tiers can add up quickly and that the lack of an entry-level option can be a barrier for new organizations. Reviewers indicate that the pricing structure is not optimal for mid-sized organizations and that the cost can be prohibitive for those with limited budgets. Some users report that the free plan has limitations, and others feel that the software is overpriced compared to similar products on the market.
, and
To see what individual users think of GoTo Webinar's cost and value, check out the review excerpts below.
GoTo Webinar integrations (99)
Integrations rated by users
We looked at 2,069 user reviews to identify which products are mentioned as GoTo Webinar integrations and how users feel about them.
Integration rating: 4.7 (12)
“Microsoft Teams is the main communication platform for the company. Our ability to maintain scheduling with GoToMeeting and Microsoft Teams keeps people in the loop with updates in regards to projects. ”
“Integration with Teams is important since the organization requires use of both.”
Danny N.
Analyst
Integration rating: 5.0 (2)
“We set up the event in GrowthZone and it creates it in GoToWebinar. The registration list is then in our membership database and all the info regarding who registers for our online events is in our management software.”
“We integrate GoToWebinar with our management system to automatically import webinar course registrations from GrowthZone to GTW.”
Bernadette E.
Executive Officer
Integration rating: 4.9 (8)
Integration rating: 4.7 (3)
Integration rating: 5.0 (2)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Integration rating: 4.0 (1)
GoTo Webinar customer support
What do users say about GoTo Webinar customer support?
Customer support rating:
We analyzed 48 verified user reviews to identify positive and negative aspects of GoTo Webinar customer support.
Widespread user sentiment highlights prompt and responsive customer service when issues arise.
A significant portion of users find the support team helpful, dedicated, and quick to resolve problems.
Multiple users appreciate that customer support is easy to contact and leaves them satisfied with the assistance provided.
A minority of users report difficulty reaching customer support, slow response times, and unhelpful or inconsistent assistance.
Support options
Training options
To see what individual users say about GoTo Webinar's customer support, check out the review snippets below.
“It seems to be an across the board issue. With that said, customer service is always on top of it so any issues are usually quickly fixed!”
Sarah M.
Customer Care Representative
“Customer service is very prompt at responding to queries and offering assistance.”

Silas M.
Dean of Studentsb
“Customer service is a challenge. If you have a problem, it's very difficult to find an answer online. If you call customer service, it feels like you are bothering them.”

Jennifer C.
Senior Professional Development Coordinator
GoTo Webinar FAQs
GoTo Webinar has the following pricing plans:
Starting from: $59.00/month
Pricing model: Subscription
Free Trial: Available
These products have better value for money
Q. What is GoTo Webinar used for?
As an online webinar solution that powers millions of webinars each year, GoTo Webinar now comes as part of GoTo Connect, an all-in-one communications software built for SMBs. Whether it is used in webinars for marketing, training, or corporate communications, the Webinars solution aims to put the fun back into webinars with reliable technology that’s super simple to use. It provides features, integrations and analytics to engage an audience and make personal connections that drive business.
Q. What are the benefits of using GoTo Webinar?
Expand Your Marketing Reach
Generate and nurture leads by educating your target market.
Reach prospects in a wider geographic area.
Invite guest speakers to endorse your product.
Streamline Company Communications
Conduct company-wide all hands meetings online.
Quickly update employees on new policies and procedures.
Enable HR to more easily provide new-hire and benefits orientations.
Record presentations for future reference and reuse.
Host Online Seminars
Present to hundreds without having to travel or reserve conference space.
Grab subject matter experts from across the globe.
Update remote customers and employees without traveling.
Host training sessions more frequently – at the same low rate.
Provide hands-on experience by sharing keyboard and mouse control.
Q. Who are the typical users of GoTo Webinar?
GoTo Webinar has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does GoTo Webinar support?
GoTo Webinar supports the following languages:
English
Q. Does GoTo Webinar support mobile devices?
GoTo Webinar supports the following devices:
Android, iPad, iPhone
Q. Does GoTo Webinar offer an API?
No, GoTo Webinar does not have an API available.
Q. What other apps does GoTo Webinar integrate with?
GoTo Webinar integrates with the following applications:
Salesforce Work.com, HubSpot Content Hub, Microsoft Teams, Google Calendar
Q. What level of support does GoTo Webinar offer?
GoTo Webinar offers the following support options:
Knowledge Base, Phone Support, FAQs/Forum, Email/Help Desk






















