App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Squaretalk Pricing, Features, Reviews and Alternatives

Squaretalk product overview

Price starts from

30

/user

Per month

What is Squaretalk?

Squaretalk is an affordable, scalable, and easy-to-use cloud communications platform providing your sales and support personnel with powerful tools that allow them to improve their efficiency and productivity.

Key benefits of using Squaretalk

  • Secure Platform. Safety and protection of our clients’ sensitive digital information is our number one priority.



  • Easy Deployment. Spend less time managing your phone system and more time growing your business. Get your cloud-based business phone system up and running today!



  • WFH Compatible. Providing flexibility and tools to work from anywhere has always been at the core of our vision and culture.



  • Performance Management. Drive results and learn more about your business than ever with easily integrated tools that provide unmatched flexibility, data and insights.



  • Privacy & Regulatory Compliance. TCPA, STIR/SHAKEN, GDPR, DNC and other regulations.



  • Team Collaboration. Assign tasks and create reports for your team's progress. You'll finally be able to manage your sales or customer service reps like a boss.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    24/7 (Live rep)
    Email/Help Desk
    Chat
    Phone Support

    Training options

    Live Online
    Documentation
    Videos

    Squaretalk pricing information

    Value for money

    4.8

    /5

    47

    Starting from

    30

    /user

    Per month

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Squaretalk features

    Functionality

    4.8

    /5

    47

    Total features

    100

    16 categories

    Most valued features by users

    Reporting/Analytics
    Third Party Integrations
    API
    Alerts/Notifications
    Reporting & Statistics
    Activity Dashboard
    Chat/Messaging
    Contact Management

    Functionality contenders

    Squaretalk users reviews

    Overall Rating

    4.8

    /5

    47

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9.61/10
    Rating distribution

    5

    4

    3

    2

    1

    42

    4

    0

    0

    1

    Pros
    They welcome feedback and continue to evolve the program. It is very reliable and the pricing structure fits my company and is a great deal.

    AR

    Anonymous Reviewer

    One of the best telephones controlled system yet, very cost effective, great quality and faster connection help you to just focus on the customer.

    wG

    william G.

    It's very important for any call center to have this kind of assistance. This program can make everyone's work easier, and also is very good at marketing purposes.

    KL

    Kobi L.

    Cons
    Horrible, not working, and not even refunding or replying to refund requests.

    AL

    Alexander L.

    Support was worthless, again not helping at all. After 2 weeks of wasting a lot of time on this, I decided to just give up an not waste energy on this bs anymore.

    AL

    Alexander L.

    Again, the team was very very unprofessional, not refunding the pilot money, though I've never been able to use it.

    AL

    Alexander L.

    Overall rating contenders

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    These guys are seriously AWESOME!!!

    Reviewed 4 months ago

    After going through over 20 demos. I really liked how they got straight to the point and demo'ed their system very quickly. Most other companies took weeks just to respond. I don't know about you, but if I'm buying a software that help my clients get ahold of me super easily, then I'd expect that company to also do the same. Its very weird to reach out to predictive dialing companies and then they take so long to get back. SquareTalk got right on the phone with us and did several demos to show us every feature.

    Pros

    I spent weeks doing demos on over 25 predictive dialers and SquareTalk was by far the best. They treat you very well and have a great support team. I really couldn't say anything better about these guys.

    Cons

    They really don't have any cons. I liked everything.

    Vendor response

    Thanks for the kind words! We are glad you had a pleasant experience and we will do our best to continue in the same spirit. Reach out anytime if you have any questions or need assistance.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Amazing Software, Amazing Support

    Reviewed a year ago

    I have been working with Matrix for a few years now. As a sales professional, I came across dozens of solutions that are either pre-built or highly configurable (which usually requires a lot of IT assistance and end up being implemented poorly). The amazing thing about SquareTalk and its Matrix is, they were able to take something that must be highly configurable, sophisticated and complex and turn...

    Pros

    Out of the box solution! Matrix is a predictive dialer that allows a crazy sales leader like myself to adjust it to the smallest resolutions of our out-of-the-box methodologies.

    Cons

    UI could be improved on the admin side. The agent side is nearly perfect.

    Vendor response

    Thank you for your feedback. We are excited to hear that you are enjoying the app, and we're glad to hear that you found it easy to use. We'll continue working hard on future updates & features so that you can enjoy using Matrix even more.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Great Product For My Teams

    Reviewed a month ago

    The Squaretalk Platform has great call management and helps the team be fore efficient. We an use one program and integrate this rather than using multiple programs to complete one task. Our agents take many calls and needed this software to be able to take more calls during the day. This software helps create more business for my company and helps us continue to grow rapidly.

    Pros

    The Squaretalk Platform is a top-notch program and I would recommend it to anyone in my network. Our QA team said it’s easy to pull calls to review. I like that you can integrate it with the current programs you have. The agents are able to call with ease and rarely run into issues. They welcome feedback and continue to evolve the program. It is very reliable and the pricing structure fits my company and is a great deal.

    Cons

    The platform continues to grow and is not perfect yet. I wish it was implemented with more software platforms, but what it currently is implemented in works great for my group.

    Vendor response

    Thanks for the support and constructive feedback, we're so glad to hear that Squaretalk is working out for you and your team! We're constantly adding new integrations, so stay tuned for the latest releases! Don't hesitate to contact our support team if you need assistance connecting your tools through API, they will be more than happy to help.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

    Share this review:

    Horrible, not working, and not even refunding or replying to refund requests

    Reviewed 3 years ago
    Pros

    The way its being massively oversold by a highly qualified sales person. It's a cool dude, but once the sale is made and nothing is working, it's not possible to contact this guy.

    Cons

    It never worked. The guys couldn't like this [SENSITIVE CONTENT] to our internet or something. Support was worthless, again not helping at all. After 2 weeks of wasting a lot of time on this, I decided to just give up an not waste energy on this bs anymore. Again, the team was very very unprofessional, not refunding the pilot money, though I've never been able to use it. Wasted my time, my resources, and this is the type of service you can expect from these fellows.

    Vendor response

    We're sorry to hear about the problems you were experiencing and apologize for the inconvenience. We would love to help. Please reach out to us and we'll get this sorted out for you.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    the best predictive dialer yet!!!!

    Reviewed 6 years ago

    As a buisness development manager for several big companies, along the way I've encountered several predictive dialers, but none of them came close to Innitels. fast, smart, litlle to none bugs, and the customer service???? the best in the field. In conclusion....you can't go wrong with Innitel, we use their services for years, and we say thank you every day for that. The interface is easy, intuative, with lots of functions, they thought about evrything. The support team is firstly, very professional, and secondly, very welcoming and nice. As for VFM...the best there is in the field, and believe me, I checked!!! The calls quality is good most of the time, better than the other providers, thats for sure. Thnak you again Innitel, for everything :-)

    Pros

    easy to use almost without bugs the best customer service there is intuative interface very good calls quality very good value for money

    Cons

    haven't found any yet

    Squaretalk FAQs and common questions

    Q. What type of pricing plans does Squaretalk offer?

    Squaretalk has the following pricing plans:
    Starting from: $30.00/month
    Pricing model: Subscription
    Free Trial: Available


    Q. Who are the typical users of Squaretalk?

    Squaretalk has the following typical customers:
    Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


    Q. What languages does Squaretalk support?

    Squaretalk supports the following languages:
    English


    Q. Does Squaretalk offer an API?

    Yes, Squaretalk has an API available for use.


    Q. What other apps does Squaretalk integrate with?

    Squaretalk integrates with the following applications:
    Vtiger CRM, Dropbox Business, Zurmo, Zoho CRM, WhatsApp, Google Drive, Dynamics 365, WordPress, Freshdesk, Salesforce Sales Cloud, SugarCRM, Highrise, Bitrix24, HubSpot CRM, Zendesk


    Q. What level of support does Squaretalk offer?

    Squaretalk offers the following support options:
    24/7 (Live rep), Email/Help Desk, Chat, Phone Support

    Common Squaretalk comparisons

    Squaretalk logo
    Talkdesk logo
    SquaretalkvsTalkdesk

    Related categories