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TeamUp Logo

The best management software for fitness businesses.

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TeamUp - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

TeamUp overview

Based on 341 verified user reviews

What is TeamUp?

TeamUp is a membership management program offering key features such as online booking, membership management, member database, payment processing, and membership renewals, among others.

Who uses TeamUp?

By industry, TeamUp reviewers are most commonly professionals in health, wellness and fitness (65%). The most frequent use case for TeamUp cited by reviewers is membership management (55% of reviewers).

What do users say about TeamUp pricing?

Some reviewers find TeamUp affordable and appreciate the range of features offered at a lower price than competitors. However, some users report that it can be expensive compared to other booking systems and mention unexpected price increases.

What are the most popular integrations for TeamUp?

The TeamUp integrations most frequently cited by reviewers are: Stripe (a payment processing product rated 4.7 out of 5 for its integration with TeamUp), GoCardless (a recurring billing product, 4.9), and Mailchimp (an email marketing product, 4.3).

Starting price

119 /
per month

Alternatives

with better value for money


Pros & Cons

Booking System

Payment Management

Class Management

Membership Cancellation

TeamUp’s user interface

Ease of use rating:

TeamUp pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
3-4(57)
5(284)

What do users say about TeamUp?

TeamUp is a membership management program offering key features such as online booking, membership management, member database, payment processing, and membership renewals, among others.

Select to learn more


Who uses TeamUp?

Based on 341 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Health, Wellness and Fitness
Sports
Professional Training & Coaching

Use cases

Pilates Studio
Gym Management
Membership Management
Club Management
Martial Arts

TeamUp's key features

GetApp's analysis of 121 verified user reviews collected between March 2022 and May 2024 identifies TeamUp's most critical features and summarizes user sentiment about those features.

Online booking

Users report that TeamUp's online booking system is easy to use for both clients and business owners. They find it simplifies class management, reduces administrative tasks, and helps keep clients accountable. Reviewers indicate that it is user-friendly, even for older clients, and appreciate the automated notifications and reminders. They say it integrates well with Zoom for online classes. However, some users mention that the app can be misleading on smartphones and has too many layers. Of the 30 TeamUp users who gave detailed accounts of their use of Online Booking, 100% rated this feature as important or highly important.


Membership management

Reviewers appreciate TeamUp's membership management capabilities, highlighting its flexibility in creating and customizing memberships. They find it easy to track payments, bookings, and customer preferences. Users report that the automated emails work well, though some mention that upgrading and downgrading memberships can be confusing. They say the dashboard provides a clear overview of memberships, but note that some icons could be more intuitive. Of the 31 TeamUp users who gave detailed accounts of their use of Membership Management, 100% rated this feature as important or highly important.

See related user reviews

“Would like the option of 12-hour clock. And the icons on the membership accounts, with a description not just the icon.”
LG

Lee G.

Company director

“How effortless is handles membership purchases and stripe integration.”
RF

Ronan F.

Management

“Really positive experience, it was easy to transition my business over to Team Up and being able to set up memberships has reduced my admin time too”
TB

Theresa B.

Pilates instructor and Physiotherapist


Member database

Users report that TeamUp's member database is effective for tracking client information, including attendance, payment history, and health records. They find it helpful for monitoring member activity and promoting engagement. Reviewers appreciate the ease of accessing and managing member details, though some wish for more flexibility in viewing and reporting criteria. They say the database is well-organized and facilitates smooth customer service. Of the 28 TeamUp users who gave detailed accounts of their use of Member Database, 100% rated this feature as important or highly important.


Payment processing

Reviewers indicate that TeamUp's payment processing is straightforward and integrates well with GoCardless and Stripe. They find it easy to set up and customize, with automated notifications for failed payments. Users report that it simplifies financial management and reduces administrative workload. However, some mention issues with direct debit refunds and stress caused by payment processors. They appreciate the clear and concise payment details provided by TeamUp. Of the 48 TeamUp users who gave detailed accounts of their use of Payment Processing, 98% rated this feature as important or highly important.


Membership renewals

Users report that TeamUp makes membership renewals effortless and automated, saving them administrative time. They find it easy to set up recurring memberships and appreciate the automated reminders for both students and staff. Reviewers indicate that the system keeps track of renewals effectively and helps maintain consistent revenue. They say it is simple for members to use and adjust their memberships as needed. Of the 18 TeamUp users who gave detailed accounts of their use of Membership Renewals, 94% rated this feature as important or highly important.


Billing & invoicing

Reviewers appreciate the automation and integration of TeamUp's billing and invoicing with Stripe and GoCardless. They find it saves time by automatically billing clients and providing clear reports. Users report that it is flexible and easy to set up, though some mention issues with offline payment methods and non-member invoicing. They say it is efficient and reliable, but note that there can be too many emails and clicks required for certain actions. Of the 19 TeamUp users who gave detailed accounts of their use of Billing & Invoicing, 84% rated this feature as important or highly important.


All TeamUp features

Features rating:

Access controls/permissions
Activity dashboard
Activity tracking
Alerts/Notifications
API
Application management
Appointment management
Appointment scheduling
Attendance management
Attendance tracking
Automated scheduling
Belt ranking classification
Booking management
Calendar management
Calendar sync
Capacity management
Certification tracking
Class management
Class registration
Class scheduling
Client management
Client portal
Client profiles
Communication management
Community management
Contract/License management
Costume management
Credit card processing
CRM
Customer accounts
Customer database
Customer engagement
Customizable branding
Customizable forms
Customizable reports
Customizable templates
Data import/export
Discount management
Dues management
eCommerce management
Electronic payments
Email campaign management
Email management
Email marketing
Email reminders
Email templates
Employee management
Enrollments/Onboarding
Event calendar
Event management
Event scheduling
Exercise library
Facility scheduling
Fitness assessments
For dance studios
For gyms
For martial arts
For yoga/pilates studios
Group scheduling
In-person trainer
Instructor management
Inventory management
Invoice management
Lead management
Marketing automation
Member accounts
Member communication
Member directory
Member portal
Member types
Mobile access
Mobile alerts
Mobile app
Mobile booking
Multi-Location
Online payments
Online registration
Online trainer
Point of sale (pos)
Push notifications
Real-Time reporting
Recurring/Subscription billing
Registration management
Reminders
Reporting/Analytics
Reporting & statistics
Rewards program
Secure login
Self check-in/check-out
Self service portal
SMS messaging
Social media integration
Staff management
Student management
Task scheduling
Team management
Template management
Third-Party integrations
Transaction history
Visitor management
Wait list management
Waiver management
Website integration
Website management

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TeamUp pricing

Value for money rating:

Starting from

119

Per month

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about TeamUp price and value

Value for money rating:

To see what individual users think of TeamUp's price and value, check out the review snippets below.

“The fact it doesn’t have the Apple Pay facility, in order for people to pay on their phones without getting bank cards out etc.”
KN

Kate N.

Pilates teacher and company director

“Great value for money, all my booking needs with this system, no more losing money on no shows, like you can set a time for a cancellation cut off.”
LG

Lee G.

Company director

TeamUp integrations (21)

Integrations rated by users

We looked at 341 user reviews to identify which products are mentioned as TeamUp integrations and how users feel about them.

Stripe logo
Stripe

Integration rating: 4.7 (36)

Integration rating: 4.9 (36)

Rent payments are enabled by gocardless and integrates with COHO

Verified reviewer profile picture

Mayank P.

Founder

Integration rating: 4.4 (32)

The integration with Mailchimp is important because it allows you to automatically collect and manage email subscribers from your website, making it easier to run email marketing campaigns, send updates, and stay connected with customers without manu

NC

Nikole C.

permit tech

Integration rating: 4.8 (28)

Integration rating: 4.5 (13)

We use Zapier to connect our boards and automate some of our projects.

PD

Patricia D.

Manager Business Administration

Integration rating: 5.0 (5)

Because it allows us to use the "one click joining link" and ensure our data is cohesive

Verified reviewer profile picture

Zara P.

Marketing Manager

TeamUp customer support

What do users say about TeamUp customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of TeamUp customer support.

A large number of users highlight TeamUp's customer support as responsive, friendly, and quick to resolve issues.

Widespread user sentiment praises the ease of contacting support via phone, chat, or online, with fast answers and helpful guidance.

Broad user base appreciates that support staff are knowledgeable, patient, and assist with setup, troubleshooting, and ongoing queries.

Frequently reported by users, TeamUp's support team is proactive, open to feedback, and available for direct calls or meetings.

Support options

24/7 (live rep)
Faqs/forum
Phone support
Knowledge base
Email/help desk
Chat

Training options

Documentation
Webinars
Live online
Videos

To see what individual users say about TeamUp's customer support, check out the review snippets below.

“The customer service is great, it is easy to arrange meetings, have an online chat or ask AI - meaning that queries get answered and resolved quickly”

TB

Theresa B.

Pilates instructor and Physiotherapist

“I have rarely needed to call the support team for help around the system and when I have they have been brilliant.”

SS

Sarah S.

Owner

TeamUp FAQs

Q. Who are the typical users of TeamUp?

TeamUp has the following typical customers:
Small Business, Freelancers, Mid-size Business

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Q. What is TeamUp used for?

TeamUp is software that empowers the world’s best providers of group fitness experiences to maximize their impact and run their classes with ease. Trusted by thousands of fitness providers globally, TeamUp streamlines operations with a powerful, all-in-one solution. TeamUp offers effortless setup and implementation, seamless customer registration, and significantly less admin time so you can get back to doing what matters. Key features: - Flexible booking options: Seamless, mobile-optimized booking on your site or within your member app. - Automatic waitlists: Waitlists automatically notify students when a spot opens to keep your classes full. - Simple scheduling your way: One-off classes, weekly schedules, retreats, workshops, teacher trainings, and more all in one place. - Easy bundles: Online and in-person classes, different memberships and packages, and more - Payment options: Point of sale (POS) system connection as well as Stripe, GoCardless, direct deposit (ACH) and more. - Online reputation management: Let your customers know they can trust you. - Simple communication: Tools, integrations, and automated messaging to keep your community happy and engaged. - Online classes and on-demand content: Generate additional income, increase your customer base, and offer flexibility. - Intuitive reporting: Gain valuable insights into class performance and member behavior. - Simple setup and implementation: Start accepting bookings in minutes with no disruption to your current business.


Q. Does TeamUp support mobile devices?

TeamUp supports the following devices:
iPad, Android, iPhone


Q. What level of support does TeamUp offer?

TeamUp offers the following support options:
24/7 (Live rep), FAQs/Forum, Phone Support, Knowledge Base, Email/Help Desk, Chat

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