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Textedly
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Communication platform for SMS and MMS marketing
Table of Contents
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Textedly - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: January 2026
Textedly overview
Based on 351 verified user reviews
What is Textedly?
Reviews for Textedly come from a wide variety of industries, including retail (10% of reviewers), marketing and advertising (8%), and health, wellness and fitness (7%). The most frequent use case for Textedly cited by reviewers is SMS marketing (67% of reviewers).
What do users say about Textedly pricing?
Most users consider Textedly affordable and accessible, with fair pricing and flexible plans for various budgets. Most reviewers indicate annual discounts and cost-effectiveness for growing subscriber bases. However, some users report higher costs with increased usage and limited features in certain plans.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Text Service
Text Scheduling
Text Campaigns
Message Text
Customer Support
Credit and Cancellation
Textedly’s user interface
Textedly pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.5
Features
4.4
Ease of use
4.5
Customer support
4.5
Reviews sentiment
What do users say about Textedly?
Reviews for Textedly come from a wide variety of industries, including retail (10% of reviewers), marketing and advertising (8%), and health, wellness and fitness (7%). The most frequent use case for Textedly cited by reviewers is SMS marketing (67% of reviewers).
Select to learn more
Who uses Textedly?
Based on 351 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Textedly's key features
Most critical features, based on insights from Textedly users:
All Textedly features
Features rating:
Textedly alternatives
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Per month
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Textedly pricing
Pricing plans
Pricing details:
User opinions about Textedly price and value
Value for money rating:
Of 71 reviews that provide robust commentary on Textedly's price and value, 79% mention it in a positive light.
Most users consider Textedly to offer strong value for money, frequently highlighting its affordability compared to competitors and describing the pricing as fair, low-cost, and accessible for businesses of varying sizes. Most reviewers indicate that the range of pricing plans accommodates different needs and budgets, and they appreciate the option for annual discounts. Some users say the free trial is a helpful way to evaluate the service before committing. Most reviewers find that the cost per engagement improves as their subscriber base grows, making it especially appealing for small businesses or those scaling up. Users think the included features—such as message templates, reporting, and ease of use—contribute positively to the overall value. Some reviewers feel the service delivers a high return for a minimal investment.
However, some users report that the cost can become significant as usage increases, especially when additional messages must be purchased at higher rates. Some reviewers feel that certain plans offer fewer features than expected for the price, and a few indicate that the monthly cost does not always align with their usage or needs. Some users say the pricing can appear steep or daunting, particularly for those with higher messaging requirements.
, and
To see what individual users think of Textedly's cost and value, check out the review excerpts below.
Textedly integrations (19)
Integrations rated by users
We looked at 351 user reviews to identify which products are mentioned as Textedly integrations and how users feel about them.
Integration rating: 5.0 (1)
Textedly customer support
What do users say about Textedly customer support?
Customer support rating:
We analyzed 96 verified user reviews to identify positive and negative aspects of Textedly customer support.
Widespread user sentiment highlights fast, responsive, and helpful customer support as a major strength of Textedly.
A significant portion of users say support is easy to contact and provides prompt assistance during onboarding and technical issues.
Multiple users appreciate the professionalism and friendliness of the support team, making setup and troubleshooting smooth.
A minority of users report slow response times, difficulty reaching knowledgeable staff, and unresolved issues with customer support.
Support options
Training options
To see what individual users say about Textedly's customer support, check out the review snippets below.
“We needed to deliver a mass communications on very short notice and the Textedly product met our technical requirements, but it was the fantastic customer support that really made it a big win for us. ”
Lou B.
VP, Information Security Operations Center
“Just requires some manual verification to get approved for it. But customer service is fast to get it done.”
Danny L.
Freelance Web & Graphic Designer
“I have requested that the messages I have purchased be made available to my business and they will not release them until a certain date. When I contacted customer support and ask for resolution, the staff do not answer my questions or offer alternative solutions.”
Dianne V.
Owner
Textedly FAQs
Textedly has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
These products have better value for money
Q. What is Textedly used for?
Textedly is a comprehensive text message marketing platform designed to facilitate mass communication and increase revenue through automated bulk texting services. The platform serves businesses of all sizes across various industries, including retail, healthcare, education, real estate, nonprofits, restaurants, fitness, and entertainment sectors. Textedly functions as an all-in-one solution for SMS marketing, payments, and online reviews, enabling organizations to engage with their audience through direct mobile communication channels with reported open rates of ninety-eight percent within three minutes of message delivery. The platform offers an extensive suite of features designed for efficient SMS and MMS marketing campaigns. Textedly supports mass group messaging that allows users to send text messages to thousands of recipients simultaneously with a single click. Users can create and manage unlimited contacts, segment audiences with tags, and utilize custom keywords for opt-in campaigns. The system provides messaging capabilities including three hundred-character messages, rich fonts with bold and italic formatting options, photo messaging for MMS content, and scheduled texts for optimal timing. Advanced automation features include drip campaigns for sequenced messaging, conversation triggers for automatic responses to specific keywords, and two-way SMS functionality that enables back-and-forth communication with customers. The platform also incorporates specialized tools such as SMS surveys for customer feedback, AI text messaging assistance, webforms for collecting opt-ins, and Text-to-Pay functionality for streamlined payment processing. Textedly integrates seamlessly with numerous third-party applications and services to enhance its functionality and extend its capabilities. The platform offers native integrations with various business tools including Salesforce, HubSpot, Slack, Zapier, Intercom, Pipedrive, Shopify, Mailchimp, Facebook Lead Ads, and Google Sheets. The platform provides an open API for custom integrations, enabling developers to incorporate SMS capabilities into proprietary systems and applications.
Q. What are the benefits of using Textedly?
Q. What languages does Textedly support?
Textedly supports the following languages:
English
Q. Does Textedly support mobile devices?
Textedly supports the following devices:
Android, iPad, iPhone
Q. Does Textedly offer an API?
No, Textedly does not have an API available.
Q. What level of support does Textedly offer?
Textedly offers the following support options:
Phone Support, Email/Help Desk, Chat, FAQs/Forum, 24/7 (Live rep), Knowledge Base
