getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Top Rated Cloud PBX Software with Interaction tracking

Last updated: October 2026

1 filter applied

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

93 software options

Wildix logo

The First Sales-Oriented Unified Communications Solution.

visit website
Wildix: Unified communications platform combining voice, video, messaging and AI for businesses. 1 million+ users. 200+ integrations.

Read more about Wildix

Users also considered
3CX logo

Web & mobile-based (Android, iOS) communications system.

visit website
3CX is an open standards Cloud PBX that offers complete Unified Communications, out of the box. Suitable for any business size or industry. Video conferencing, live chat, mobile apps & advanced contact center features are all included at a fraction of the cost.

Read more about 3CX

Users also considered
CloudTalk logo

Cloud-based call center software for sales and support teams

visit website
CloudTalk is a cloud PBX system built for modern companies. Make things easier for your sales and customer support teams with 70+ advanced features and easy-to-setup integrations with your existing business software. It’s the perfect phone system for scaling companies. Try a FREE 14-day trial.

Read more about CloudTalk

Users also considered
Intulse logo

VoIP business phone system for organizations of all sizes

visit website
Intulse is a cloud-based VoIP service designed to help organizations streamline processes for inbound and outbound phone communications. Key features of our managed VoIP services include team collaboration, call queue management, conference calling, voicemail, number porting, reporting, and more!

Read more about Intulse

Users also considered
DialedIn CCaaS logo

Cloud-based contact center solution to streamline operations

learn more
Boost your call center with DialedIn's voice, video and messaging Cloud PBX solution featuring intelligent routing and CRM integration.

Read more about DialedIn CCaaS

Users also considered
LiveAgent logo

Cloud-based customer service platform for all sizes

learn more
LiveAgent is a cloud-based, full-service call center system, allowing you to communicate with customers across multiple channels. Features like call centralization, VoIP, and SIP trunks help improve your customer relations and increase sales.

Start with a 30-day free trial, no credit card needed.

Read more about LiveAgent

Users also considered
Squaretalk logo

All-in-one contact center platform for sales automation

learn more
Squaretalk is a powerful and versatile communications platform providing Cloud PBX with automations and native integrations with Zoho, Salesforce, or other popular CRMs or custom API. Leverage calls, automated outbound campaigns, WhatsApp Business messaging, SMS, and email to reach more clients.

Read more about Squaretalk

Users also considered
CTM logo

Conversation analytics for marketing attribution

learn more
CTM provides conversation analytics software that helps businesses track which marketing campaigns drive conversions across calls, chats, forms, and texts. The platform features AI-driven insights that analyze customer conversations to uncover preferences and behaviors, while offering workflow automation tools to streamline sales pipelines through intelligent call routing and lead management capabilities.

Read more about CTM

Users also considered
Bright Pattern logo

Cloud Contact Center Software with Embedded AI

learn more
Leading global provider of AI-powered omnichannel cloud contact center software.

Read more about Bright Pattern

Users also considered
OnSIP logo

Cloud-based softphone and voicemail platform

learn more
OnSIP is a softphone and private branch exchange (PBX) solution that helps businesses to manage call recording, transfers, monitoring, reporting and more. It allows companies to utilize the desktop or mobile applications to conduct HD video or voice conferences as well as manage voicemails.

Read more about OnSIP

Users also considered
LoopUp logo

Premium remote meeting solution

learn more
LoopUp simplifies global Microsoft Teams telephony for multinationals, providing phone numbers and cloud PSTN replacement in 100+ countries. A single, fully managed solution replaces multiple carriers, covering design, deployment, and support worldwide.

Read more about LoopUp

Users also considered
Convoso logo

AI virtual agent for call center automation

learn more
Convoso is a software uses advanced conversational AI to automate customer interactions for call centers. It understands complex inputs and customer intent, responding naturally in voice and text while handling tasks like scheduling callbacks, sending reminders, and qualifying leads. Unlike basic IVR systems, it engages in conversations, improving sales cycle efficiency and freeing human agents for more productive work.

Read more about Convoso

Users also considered
Dialshree logo

Cloud-based contact center solution

learn more
DialShree is a cloud-based software designed to help businesses manage customer interactions. It can be deployed on any web server or cloud platform and can be used to manage interactions across multiple channels.

Read more about Dialshree

Users also considered
Kixie PowerCall & SMS logo

Cloud-based sales engagement platform for sales teams

learn more
Cloud-based sales engagement platform combining a multi-line power dialer, business SMS, bi-directional CRM sync, and call analytics.

Read more about Kixie PowerCall & SMS

Users also considered
Spoke logo

Great customer conversations anywhere, on any device.

learn more
Spoke Phone is the leading platform for high-value, complex, and regulated conversations. Spoke guides employees to say and collect the right things so deals move forward and customers get better experiences. Compliant calls, SMS, and WhatsApp conversations on mobile phones and desktops devices.

Read more about Spoke

Users also considered
Channels logo

Power up your customer service

learn more
The only app you need to power up your customer service! Designed to help your business grow and keep your customers satisfied.

Read more about Channels

Users also considered
VoIPstudio logo

VoIPstudio: the no-hassle VoIP phone service for business

learn more
High-quality Cloud PBX designed for small and medium-sized businesses. + 40 advanced features: Conferencing, Call Forwarding, Call Recording, IVR, Integrations, etc. Get a number instantly, anywhere in the world, or port your own. Perfect for working from home or team collaboration. 24/7 support.

Read more about VoIPstudio

Users also considered
Voxloud logo

Get your cloud phone system in just 59 seconds.

learn more
Get in your pocket a large company’s phone system! Download the Voxloud app for mobile and you will no longer miss any calls and make your customer service so efficient!

Read more about Voxloud

Users also considered
VirtualPBX logo

One simple plan. Everything included.

learn more
VirtualPBX is radically simple: one plan, no contracts, at just $15/user/mo, plus real U.S.-based expert support—not a runaround.

Read more about VirtualPBX

Users also considered
HoduPBX logo

VoIP and communication management system

learn more
HoduPBX is a VoIP communication system tailored for global businesses that provides various features including auto attendant, call monitoring, call routing, and real-time analytics and reporting, and more. Furthermore, it integrates with various CRM systems and supports a range of hardware devices.

Read more about HoduPBX

Users also considered
RingByName logo

VoIP solution to streamline client communication

learn more
RingByName is a cloud-based communication software, which helps businesses track and manage customer calls across multiple locations. Features include a virtual receptionist, real-time activity tracking, call routing, three-way calling, single sign-on (SSO), and reporting.

Read more about RingByName

Users also considered
Talkdesk logo

Customer Experience. Automated.

learn more
Talkdesk® combines enterprise CCaaS with CXA to manage interactions and automate resolution. CXA builds agentic AI agents with natural language and uses multi-agent orchestration to coordinate the human-AI workforce across systems. CXA works with any contact center.

Read more about Talkdesk

Users also considered
NUACOM logo

All-in-one Cloud Phone System for SMBs

learn more
NUACOM offers an all-in-one Cloud phone system for SMBs that need a modern, fully scalable business communication solution. The platform offers over 50 business-class features to help boost productivity, connect departments, and centralize telephony for all locations.

Read more about NUACOM

Users also considered
TalkChief logo

TalkChief: Your Modern Business Phone

learn more
TalkChief is a cloud-based telephony solution tailored to facilitate seamless communication and customer engagement for call centers, nonprofits, startups, and enterprises. It empowers users to connect with customers through toll-free or international numbers and other robust features.

Read more about TalkChief

Users also considered
JivoChat logo

Live chat with agent apps for iOS & Android

learn more
JivoChat is a live chat software that offers customizable web & mobile chat widgets with 20 language options, and web-based, desktop, and mobile agent apps, including real-time visitor monitoring, pageview histories, email chat transcripts, file transfers, canned responses, customer ratings, & more

Read more about JivoChat

Users also considered