App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
Telephony Software Integrated with Freshdesk (2026)
Last updated: April 2026
46 software options
Sponsored
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI powered customer service across all channels
Read more about Zendesk Suite
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
100% cloud phone for startups and SMEs
Read more about Ringover
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based contact center & customer experience platform
Read more about Talkdesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based phone system for sales, support & growing teams
Read more about CallHippo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Build, Scale, and Operate Customized Communication Solutions
Read more about Twilio
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Web & mobile-based (Android, iOS) communications system.
Read more about 3CX
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud contact and call center software
Read more about Five9
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI powered customer communications platform
Read more about Aircall
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based call center software for sales and support teams
Read more about CloudTalk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Omnichannel contact center management
Read more about XCALLY
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one contact center platform for sales automation
Read more about Squaretalk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
VoIP Phone Service trusted by modern businesses
Read more about Acefone
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-powered contact center
Read more about RingCX
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer interaction & support platform with CRM integration
Read more about UJET
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
API Based cloud contact center software with CRM Integration
Read more about ZIWO
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Integrated contact center, voice, chat, video, and APIs
Read more about 8x8 Work
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-Powered Customer Communication for Sales & Support Teams
Read more about JustCall
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Hosted business phone system and call center solution
Read more about AVOXI
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Scalable Omnichannel Contact Center Solution
Read more about Amazon Connect
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Streamline Your SMB Communication Needs with FluentStream
Read more about FluentStream
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Mass notification solution
Read more about DialMyCalls
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Virtual phone system for business sales and customer support
Read more about Toky
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one Contact Center Software
Read more about Ameyo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Top Contact Center solution that ensures your business grows
Read more about SparkTG VCC
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Full-stack customer engagement platform-CPaaS, CCaaS,Chat AI
Read more about Exotel