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Top Rated Telephony Software with Freshdesk

Last updated: June 2026

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47 software options

CloudTalk logo

Cloud-based call center software for sales and support teams

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CloudTalk is a top-tier telephony system built for modern companies. Make things easier for your sales and customer support teams with 70+ advanced features and seamless integrations with your existing business software. It’s the perfect phone system for mid-sized companies. Try a FREE 14-day trial.

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Ringover logo

100% cloud phone for startups and SMEs

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Ringover is a 100% Cloud voice - video - chat - text and call center solution focused on team productivity and directly configurable by managers. The key: end-to-end technological control, a user-friendly interface, and support at each step.

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Squaretalk logo

All-in-one contact center platform for sales automation

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Squaretalk is a powerful and versatile cloud communications platform with automations and integrations made simple. So simple, you'll have time for the other parts of your business.

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XCALLY logo

Omnichannel contact center management

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Let your Agents handle inbound and outbound calls through our web platform (WebRTC) or our softphone.
Supervisors can easily manage Agents, Queues, PBX Extensions, Dial plans, IVR projects and more thanks to the XCALLY user-friendly web interface, with several realtime dashboards and panels.

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AVOXI logo

Hosted business phone system and call center solution

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AVOXI is a cloud-based global voice and contact center solution that helps enterprises streamline customer service processes. With its interactive voice response (IVR) module, managers can configure the user interface and automatically route incoming calls to specific agents.

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DialMyCalls logo

Mass notification solution

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DialMyCalls is a mass notification solution that helps educational institutes, religious organizations, and businesses broadcast text, voice, and email messages to individuals and groups. Administrators can use the text-to-speech technology to create audio messages in multiple voices and languages.

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ZIWO logo

API Based cloud contact center software with CRM Integration

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ZIWO is a cloud call center software for sales, marketing, customer support for real or virtual agents. Features include CRM integration, outbound dialer, virtual phone , call tracking, call masking , Agent and Admin Mobile App along with live monitoring of Inbound & Outbound KPI such as IVR, FCR.

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VirtualPBX logo

Trusted VoIP for any office, anywhere.

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Get Unlimited Minutes, Text Messaging, and a VoIP Device for $18/mo***** Save up to 80% off business VoIP today!

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SparkTG VCC logo

Top Contact Center solution that ensures your business grows

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SparkTG VCC is a cloud-based contact center solution that provides businesses with tools to improve customer service processes and convert leads on a centralized platform. Supervisors can use the dashboard to generate reports and manage call recordings to boost agents' overall productivity.

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UJET logo

Customer interaction & support platform with CRM integration

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UJET is a modern cloud contact center software company with leading innovation in smartphone-era customer support on the web, phone, and mobile apps.

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Voiso logo

AI-first contact center software to drive your growth

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Voiso is a cutting-edge cloud contact center software that helps small and medium business scale their contact center operations to support rapid business growth.

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DeepCall logo

AI-powered cloud communication suite

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Power your business communication with DeepCall’s cloud telephony suite. From voice & SMS broadcasting to WhatsApp, RCS, and conversational AI, integrated with CRMs, our scalable and secure platform ensures uninterrupted, intelligent, and cost-effective connectivity.

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Talkdesk logo

Cloud-based contact center & customer experience platform

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Benefit from comprehensive call center software functionality from inside Zendesk, Salesforce and Desk.com with the Talkdesk CTI Widget.

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Diabolocom logo

Cloud software for call centers & customer service.

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Diabolocom is the leading contact center and sales solution at European level with optimal omnichannel integration capabilities that guarantee a high quality and consistent customer experience.

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Vodia PBX logo

Cloud-based IP PBX for business communications

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Vodia IP-PBX is a cloud-based business phone system that enables professional communication from office or remote locations. The platform supports mobile and desktop applications, VoIP phones, and features unified caller identification across devices. It includes Microsoft Teams integration, CRM connectivity with platforms like HubSpot and Salesforce, and multimedia messaging capabilities. The system offers multi-tenant architecture with a built-in session border controller and load balancer.

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Doocti logo

Computer Telephony Integration

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Doocti application from Tevatel is capable of integrating a firm's different communication channels with its CRM, Helpdesk and even more!

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SanCCS logo

Attain the Best Call Center Solutions by SAN Softwares.

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SAN Softwares provides top-of-the-line telephony services that allow users to send text messages, make voice and video calls, host business conferences, leave voicemails, and send faxes. Telephony systems can also be used for international calling, sending SMS text messages, sending and receiving.

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Amazon Connect logo

Scalable Omnichannel Contact Center Solution

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Amazon Connect is an omnichannel contact center solution that utilizes built-in AI and ML to deliver high-quality voice and interactive chat experiences. With Amazon Connect, teams can easily automate interactions using intuitive interactive voice response (IVR) systems and chatbots.

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Call Center Studio logo

Pay-as-you-go • Scalable • AI Powered • Better CX

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Call Center Studio is a web-based pay-as-you-go CCaaS packed with everything your operations need to become a 360-degree customer experience base.

Unleash your agents’ full potential, thrive with operational efficiency, and leverage scalability with remote-friendly Call Center Studio.

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ViaDialog logo

Smart interactions

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AI cloud contact center for managing voice, chat, email & social media. Boost CX with automation, routing & CRM integration.

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Placetel logo

All-in-one - cloud calling, team messaging & online meetings

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Placetel + Webex combines business telephony software from the cloud with the full Webex suite. Benefit from over 150 telephone system features paired with video conferences in HD, file and screen sharing, call control, instant messaging, call center functions and unified communication.

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CloudAgent logo

Inbound, outbound & blended cloud contact center

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Cloudagent covers the needs of inbound, outbound and blended contact centers with ACD, IVR, CTI, dialer and more.

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CircleLoop logo

Cloud based business telephony system

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CircleLoop is a cloud-based,self-serviced business telephony software system with native desktop, and mobile apps, boasting features including UK and international number support, personalized voicemail, call transfer, call recording, SMS integration, smart notifications, contact management and more

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metricVOICE logo

Cloud Hosted Voice & UCaaS - metricVOICE by Fastmetrics

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metricVOICE by Fastmetrics - cloud hosted phones, VoIP & UCaaS. Backed by LIVE USA SUPPORT.

Connect how you work, where you work. The ESSENTIALS plan starts from $15 per month.

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CallHippo logo

Cloud-based phone system for sales, support & growing teams

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CallHippo is a Virtual Phone System that is easy-to-use while offering robust functionality with advanced features, extensive reporting, and seamless integrations to empower sales and service teams to have effective conversations with customers. 24x7 World Class Support. Instant Setup

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