App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
Telephony Software Integrated with Salesforce Service Cloud (2026)
Last updated: February 2026
19 software options
Sponsored
CloudTalk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based call center software for sales and support teams
Read more about CloudTalk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based contact center & customer experience platform
Read more about Talkdesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Build, Scale, and Operate Customized Communication Solutions
Read more about Twilio
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based contact center software
Read more about CXone Mpower
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud contact and call center software
Read more about Five9
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI powered customer communications platform
Read more about Aircall
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-enabled experience orchestration platform
Read more about Genesys Cloud CX
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-powered contact center
Read more about RingCX
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud Contact Center Software with Embedded AI
Read more about Bright Pattern
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Scalable Omnichannel Contact Center Solution
Read more about Amazon Connect
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud Contact Center & Inside Sales Software for Salesforce
Read more about Vonage Contact Center
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud Call Center Solutions
Read more about 3CLogic
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud Contact Center Customer Experience platform
Read more about Eloquant
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The Voice Experts for Salesforce
Read more about Natterbox
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud software for call centers & customer service.
Read more about Diabolocom
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Your 100% Cloud Omnichannel Contact Center solution
Read more about BeInContact
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Computer telephony integration to fuel efficiency
Read more about InGenius
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Unified communications platform for UCaaS providers
Read more about Third Lane
Read more about Fastcall