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Top Rated VoIP Software with Call Transfer in 2026

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Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: April 2026

Call transfer enables efficient redirection of calls to the appropriate team members or departments. This improves teamwork, ensures timely customer service, and supports both onsite and remote work environments. Our reviewers in VoIP software rated this feature as important.

3 Best VoIP Software with Call Transfer

  • RingEX
  • Ooma Office
  • 3CX - Highest rated for call transfer

See other top VoIP products with call transfer

How we picked the 3 top rated products

We chose the high-performing solutions on this list based on verified user ratings on our site. Depending on available data, qualifying products either had to be among the most user-reviewed or the most searched-for products in the voip software category. They also needed to have sufficient reviews about call transfer, have a minimum user rating of 3 out of 5 for that feature, and show evidence of U.S. market presence. We then added a distinction for the product with the highest rating for call transfer based on our proprietary ratings and reviews. Sponsorship or client status has no influence on the selection of these products, but it may impact the order in which products appear.

Details for the 3 best products

RingEX logo
4.2
(1.2K)

User insights about the call transfer feature

Users report that RingEX's call transfer feature is quick, easy, and reliable. They appreciate the ability to transfer calls between team members without issues and find it crucial for forwarding calls to the correct agent or department. Reviewers highlight the ease of use, especially when out of the office, and mention that it works well from both computers and phones, although some find it cumbersome on handheld devices. They value the system for ensuring calls reach the right person efficiently.
“The call transfer sords well from the computer but from my handheld it is cumbersome. ”
dl

dawn l.

Director of Admissions

“I can easily transfer calls when the consumer needs to speak to a different person”
CC

Chris C.

processor

VoIP key features coverage

RingEX offers 6 out of the 6 key features for VoIP software identified by reviewers:

Online Voice Transmission4.4
Call Routing4.4
Mobile Access4.4
Voice Mail4.5
Alerts/Notifications4.3
Call Recording4.6

Pros and cons based on 1,200 verified reviews

53% of users rated RingEX 5 out of 5 stars, while 6% gave it 1 or 2 stars. To determine these pros and cons insights we analyzed 1,200 reviews and identified the topics where users expressed positive and negative sentiment.

Pros:

Flexible call forwarding

Convenient faxing options

Efficient office management

Versatile device accessibility

Seamless CRM integration

Cons:

Frequent call drops

Challenging account management

Slow issue resolution

Dependence on internet connection

High costs and hidden fees

See pros and cons details

Pricing

Starting price:$30 per user/per month|Free version:Not available|Free trial:Available

Prices may vary depending on the number of users and features.

Ooma Office logo
4.4
(248)

User insights about the call transfer feature

Reviewers appreciate Ooma Office's call transfer feature for its seamless and easy operation. They find it valuable for connecting clients to the correct person and transferring calls to mobile phones for agents. Users report that it is easy for various staff to use and love the ability to transfer calls to another desk or office. They say it functions exactly as expected and is helpful even if not used frequently by smaller businesses.
“I love the fact that we can transfer calls, because it makes it so much easier for when you are at another desk in the office!!!!”
MC

MARY C.

Office Manager

“We need to be able to send calls to our other office and people in the field. or from the field to the office. ”
DB

David B.

CEO

VoIP key features coverage

Ooma Office offers 6 out of the 6 key features for VoIP software identified by reviewers:

Online Voice Transmission4.5
Call Routing4.5
Mobile Access4.5
Voice Mail5.0
Alerts/Notifications4.4
Call Recording4.1

Pros and cons based on 248 verified reviews

65% of users rated Ooma Office 5 out of 5 stars, while 6% gave it 1 or 2 stars. To determine these pros and cons insights we analyzed 248 reviews and identified the topics where users expressed positive and negative sentiment.

Pros:

Affordable business phone solution

Responsive and helpful support

Cons:

Inconsistent call management

See pros and cons details

Pricing

Starting price:$19.95 per user/per month|Free version:Not available|Free trial:Available

Prices may vary depending on the number of users and features.

3CX logo
4.4
(465)

User insights about the call transfer feature

Reviewers indicate that 3CX's call transfer feature is seamless and reliable, with no issues reported since 2020. They find it essential for transferring calls internally and externally, including to voicemails when needed. Users highlight the ease of setup and the ability to perform warm or cold transfers. They appreciate the additional features like call parking and waiting, and say it works well for both onsite and remote workers.
“This is the easiest system I've used so far for transferring calls. Its also handy that we are able to divert calls to peoples voicemails when they are not available. ”
MW

Mia W.

Account Manager

“Great for onsite and remote workers so that we can transfer calls from the main office”
JP

Joy P.

Office Manager

VoIP key features coverage

3CX offers 6 out of the 6 key features for VoIP software identified by reviewers:

Online Voice Transmission4.3
Call Routing4.4
Mobile Access4.5
Voice Mail4.4
Alerts/Notifications4.3
Call Recording4.3

Pros and cons based on 465 verified reviews

60% of users rated 3CX 5 out of 5 stars, while 4% gave it 1 or 2 stars. To determine these pros and cons insights we analyzed 465 reviews and identified the topics where users expressed positive and negative sentiment.

Pros:

Versatile PBX solutions

Unified corporate communication

Cons:

Frequent technical issues

See pros and cons details

Pricing

Starting price:$350 flat rate/per year|Free version:Available|Free trial:Available

Prices may vary depending on the number of users and features.

Other Top Rated VoIP Software with Call Transfer in 2026

Zoom Workplace logo

Zoom is an all-in-one collaboration platform

With Team Chat, Phone, AI Companion, and more, Zoom Workplace is the platform for your best work. With Zoom Workplace, you can share your calendar availability, connect with your team, access your work phone on any device, and more.

Read more about Zoom Workplace

Users also considered
Microsoft Teams logo

Chat-based workspace in Office 365

Microsoft Teams is a chat-based workspace in Microsoft 365 which lets users collaborate on documents, make voice & video conference calls, view chat logs, and more. Teams has replaced Skype for Business as Microsoft's online meeting solution.

Read more about Microsoft Teams

Users also considered
Webex Suite logo

One app for everything. And everyone.

Webex brings together Calling, Meeting and Messaging modes of collaboration into a seamless, engaging, inclusive and intelligent experience.

Read more about Webex Suite

Users also considered
Ringover logo
Category Leaders

100% cloud phone for startups and SMEs

Ringover allows you to make unlimited VoIP calls to over 110 destinations worldwide - no matter your plan - offering you precise, transparent rates for all other global destinations.

Read more about Ringover

Users also considered
VoIP.ms logo
Category Leaders

Business Phone and IP telephony system

VoIP.ms is a cloud-based IP telephony system, which helps businesses streamline communication and manage incoming or outgoing calls using voicemail, caller ID, DID forwarding, encryption, call hunting and various other functionalities.

Read more about VoIP.ms

Users also considered
Talkdesk logo

Cloud-based contact center & customer experience platform

Talkdesk browser based call center software works seamlessly over VoIP. Enjoy advanced functionality such as ACD, skills-based routing, IVR and more.

Read more about Talkdesk

Users also considered
RingEX logo

RingEX - AI meets trusted communications

Designed to give you a flexible, mobile, and powerful cloud phone system. Experience HD-quality web, audio, and video, along with one-click functionality and webinar capabilities with RingCentral Video. Promote collaboration with team messaging, unlimited SMS, and more.

Read more about RingEX

Users also considered
DialedIn CCaaS logo

Cloud-based contact center solution to streamline operations

DialedIn's call routing, predictive dialing and CRM integration, and VoIP call center features increases call center efficiency and service quality.

Read more about DialedIn CCaaS

Users also considered
Bitrix24 logo

All in one business management workspace

Bitrix24 is a #1 business VoIP system used by over 12 million businesses worldwide. Cloud, mobile and open source versions available.

Read more about Bitrix24

Users also considered
Weave logo
Category Leaders

Customer communication and appointment scheduling solution

Weave is the all-in-one customer communications and engagement platform for small and midsize business. From the first phone call to the final invoice and every touchpoint in between, Weave connects the entire customer journey.

Read more about Weave

Users also considered
800.com logo
Category Leaders

Telephony tool for searching & activating toll-free numbers

800.com is a telephone and call tracking software designed to help businesses of all sizes search and activate toll free and vanity numbers in compliance with FCC regulations. It enables employees to view name and phone number of callers and identify forwarded calls using a caller ID feature.

Read more about 800.com

Users also considered
Convoso logo

AI virtual agent for call center automation

Convoso is a VoIP based PBX phone system, that will dramatically increase contact and lead conversion rates.

Read more about Convoso

Users also considered
3CX logo

Web & mobile-based (Android, iOS) communications system.

3CX is an open-platform, software VoIP phone system that works with popular IP Phones and SIP trunks whether on-premise or in the cloud. Simple, affordable and flexible, 3CX eliminates the cost and management headaches of outdated, traditional phone systems or the limitations of shared cloud PBXs.

Read more about 3CX

Users also considered
Kixie PowerCall logo
Category Leaders

More Connections, Better Conversations. AI-enhanced RevComms

Kixie is a cutting-edge revenue communications platform designed to supercharge your team’s calling and texting capabilities. Kixie leverages AI and automation to streamline outreach, maximize efficiency, and drive real revenue growth — all while keeping the human element in every conversation.

Read more about Kixie PowerCall

Users also considered
Dialpad logo

Cloud communications system for enterprise businesses

Dialpad is a cloud communication platform and business phone system that provides organizations with the latest in VoIP telephony technology to keep teams connected and productive. The platform comprises three integrated products; Dialpad Connect, Dialpad Support, and Dialpad Sell.

Read more about Dialpad

Users also considered
Wildix logo

The First Sales-Oriented Unified Communications Solution.

Wildix: Unified communications platform combining voice, video, messaging and AI for businesses. 1 million+ users. 200+ integrations.

Read more about Wildix

Users also considered
Five9 logo

Cloud contact and call center software

Five9 allows you to make the move to a VoIP call center on your terms with our VoIP phone service, using either a VoIP gateway or the built-in Agent Softphone based on SIP (Session-Initiation Protocol, the leading standard for VoIP communications).

Read more about Five9

Users also considered
Aircall logo

AI powered customer communications platform

Make every phone conversation count and give time back to your reps with 100+ CRM, Helpdesk, and software integrations.

Read more about Aircall

Users also considered
Intermedia Unite logo
Category Leaders

All-in-one communications & collaboration tool

Award-winning VoIP business phone system that helps small businesses lower costs and increase employee productivity. With complementary mobile and desktop apps Unite users stay seamlessly connected. Unite is backed by J.D. Power-certified 24/7 support and a 99.99% uptime service level agreement.

Read more about Intermedia Unite

Users also considered
CallTools logo
Category Leaders

All-in-one predictive dialer & inbound call center solution

CallTools is an all-in-one call center solution offering an outbound power dialer & inbound call center with live agent monitoring, skill-based routing, & more. Unlimited Minutes on Predictive, Power, and Preview Dialer with Built-In Web Phone, CRM, and Dedicated In-House Support Team. Call us now!

Read more about CallTools

Users also considered
Emitrr logo
Category Leaders

Customer engagement platform for local business owners

Emitrr functions as an AI-based business toolbox that operates continuously to streamline customer communication and business operations. The platform enables businesses to text-enable existing phone lines, allowing teams to send individual or group messages while managing multiple phone lines from a unified inbox. Team members can assign conversations, route messages, and leave internal comments to facilitate efficient collaboration.

Read more about Emitrr

Users also considered
Zoom Phone logo

Cloud-based business phone system

Zoom Phone is a cloud VoIP phone software designed for businesses of all sizes. With a streamlined administration interface and secure voice calls, Zoom Phone offers a flexible solution for remote workforces. It also features global coverage, virtual phone numbers, fixed VoIP, cloud PBX, multi-line phone systems, and a Zoom Phone API, among other functionalities.

Read more about Zoom Phone

Users also considered
Grasshopper logo

Turn the World Into Your Office

Turn the world into your office with Grasshopper, the entrepreneur’s phone system. With a toll free or local number and features like unlimited extensions, professional greetings, voicemail via email and a dial by name directory. Prices as low as $14/month.

Read more about Grasshopper

Users also considered
CloudTalk logo

Cloud-based call center software for sales and support teams

CloudTalk is a VoIP phone system built for modern companies. Make things easier for your sales and customer support teams with 70+ advanced features and easy-to-setup integrations with your existing business software. It’s the perfect phone system for mid-sized companies. Try a FREE 14-day trial.

Read more about CloudTalk

Users also considered
Ooma Office logo

All-in-one VoIP solution for businesses of all sizes.

Ooma Office is an award-winning and affordable business VoIP solution for any size business. Pricing starts at $19.95/user/month and there are no contracts. We offer two service plans, designed to suit a variety of business needs.

Read more about Ooma Office

Users also considered

Key features for VoIP software

Based on GetApp's analysis of verified user reviews collected between July 2021 and August 2024.

  • Online Voice Transmission: Reviewers highlight clear and reliable voice quality, flexibility to make calls over the internet, and the convenience of mobility. Secure and low-latency communication is emphasized. 93% of reviewers rated this feature as important or highly important.
  • Call Routing: Users appreciate the efficiency and flexibility of routing calls based on rules such as time of day or agent availability, improving service and reducing wait times. 91% of reviewers rated this feature as important or highly important.
  • Mobile Access: Reviewers value the ability to stay connected and manage calls remotely, highlighting the convenience of mobile apps that offer robust features similar to desktop versions. 90% of reviewers rated this feature as important or highly important.
  • Voice Mail: Users emphasize the importance of voicemail for capturing missed calls, with features like email forwarding, transcriptions, and easy access being particularly appreciated. 88% of reviewers rated this feature as important or highly important.
  • Alerts/Notifications: Reviewers appreciate customizable and timely notifications for missed calls, voicemails, and other important events, which help ensure no critical communication is missed. 83% of reviewers rated this feature as important or highly important.
  • Call Recording: Reviewers find call recording essential for training, quality assurance, and compliance, with features like easy access, high-quality recordings, and integration with other tools being particularly beneficial. 79% of reviewers rated this feature as important or highly important.