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Top Rated Webinar Software with Chat/Messaging in 2026

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Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: April 2026

Chat and messaging enable real-time communication, allow participants to ask questions, share resources, and discuss ideas without interrupting the speaker. It supports private conversations, group discussions, and enhances overall engagement and interaction during webinars. Our reviewers in webinar software rated this feature as highly important.

4 Best Webinar Software with Chat/Messaging

  • Webex Suite - Highest rated for chat/messaging
  • GoTo Meeting
  • Microsoft Teams
  • Zoom Workplace

See other top Webinar products with chat/messaging

How we picked the 4 top rated products

We chose the high-performing solutions on this list based on verified user ratings on our site. Depending on available data, qualifying products either had to be among the most user-reviewed or the most searched-for products in the webinar software category. They also needed to have sufficient reviews about chat/messaging, have a minimum user rating of 3 out of 5 for that feature, and show evidence of U.S. market presence. We then added a distinction for the product with the highest rating for chat/messaging based on our proprietary ratings and reviews. Sponsorship or client status has no influence on the selection of these products, but it may impact the order in which products appear.

Details for the 4 best products

Webex Suite logo
4.4
(7.3K)
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User insights about the chat/messaging feature

Reviewers appreciate Webex Suite's chat/messaging capabilities for their ease of use and fluidity. They highlight the ability to send messages to individuals or groups without disrupting the main session. Users report that the chat can be hidden to avoid distractions and that important messages can alert the admin. They find it convenient for sharing content quickly and staying connected, even on low bandwidth. Reviewers indicate that it works well for communication both within and outside the organization.
“Chat/Messaging has been fluid with Webex providing users to message without disturbing the whole session. It has been set aside on the right and can be hidden from the app interface to avoid any distractions. Important messages can give alert to the admin if important and critical messages are to be read.”
SA

Shamshad A.

Delivery Driver

“This is useful as 2 participants can chat while viewing the main speaker/ presenter. Also allows for questions without disrupting the presentation.”
MG

Mark G.

RN

Webinar key features coverage

Webex Suite offers 6 out of the 6 key features for Webinar software identified by reviewers:

Screen Sharing4.5
Video Conferencing4.6
Live Chat4.5
Mobile Access4.4
Event Management4.0
File Sharing4.2

Pros and cons based on 7,395 verified reviews

54% of users rated Webex Suite 5 out of 5 stars, while 2% gave it 1 or 2 stars. To determine these pros and cons insights we analyzed 7,395 reviews and identified the topics where users expressed positive and negative sentiment.

Pros:

Efficient remote collaboration

Robust communication conferencing

Enhanced team collaboration

Interactive webinars

Effective online training

Cons:

Connectivity issues

Browser compatibility problems

Complicated issue management

Navigation and screen issues

User experience challenges

See pros and cons details

Pricing

Starting price:$25 per user/per month|Free version:Available|Free trial:Available

Prices may vary depending on the number of users and features.

GoTo Meeting logo
4.5
(11.5K)
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User insights about the chat/messaging feature

Users find GoTo Meeting's chat/messaging capabilities easy to use and efficient for communication during meetings. Reviewers highlight the ability to send messages to individuals or groups, share links, and moderate chats without interruption. They appreciate the fast and reliable performance, and the option for private or anonymous chatting. Reviewers indicate that it is helpful for sharing additional information and keeping track of follow-up questions. They find it user-friendly and essential for maintaining communication flow during meetings.
“On go to meeting, chat can be one -on -one or with the whole team anytime.. User can easily invite external colleagues to chat and collaborate with a simple email invitation ”
TA

Tosin A.

Medical assistant

“Meetings always need the option to be able to write and manage chats to complement and organize the talks in the best way, this app has that function well organized”
DM

Duvan M.

Jefe de almacén

Webinar key features coverage

GoTo Meeting offers 6 out of the 6 key features for Webinar software identified by reviewers:

Screen Sharing4.6
Video Conferencing4.6
Live Chat4.5
Mobile Access4.4
Event Management4.4
File Sharing4.3

Pros and cons based on 11,525 verified reviews

57% of users rated GoTo Meeting 5 out of 5 stars, while 1% gave it 1 or 2 stars. To determine these pros and cons insights we analyzed 11,525 reviews and identified the topics where users expressed positive and negative sentiment.

Pros:

Seamless remote connectivity

Enhanced team collaboration

Effective webinar hosting

Efficient collaborative sharing

Positive GoToMeeting experience

Cons:

Frequent connection lag

Persistent audio issues

Cumbersome download process

Inferior to competitors

Unstable connection

See pros and cons details

Pricing

Starting price:$14 per user/per month|Free version:Not available|Free trial:Available

Prices may vary depending on the number of users and features.

Microsoft Teams logo
4.5
(10.9K)
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User insights about the chat/messaging feature

Users find Microsoft Teams' chat/messaging capabilities essential for instant communication and collaboration. Reviewers appreciate the ease of use, reliability, and the ability to quickly get answers. They highlight features like notifications, direct chat, and integration with other tools. They report that it allows seamless communication across devices and helps keep teams connected. Reviewers also mention the convenience of using emojis, gifs, and the ability to pin and create groups, although some note issues with document sharing and search functionality.
“This is a primary feature of Teams because I used this ever day at work to talk to others in real time and also leave them messages. This improves my productivity by a significant amount.”
DM

Dhaval M.

Associate Electrical Engineer

“We as messaging members of various teams all day and this platform allows us to easily do so with members across the entire national organization with ease. ”
Verified reviewer profile picture

Benjamin S.

Manager Network Performance Analysis

Webinar key features coverage

Microsoft Teams offers 6 out of the 6 key features for Webinar software identified by reviewers:

Screen Sharing4.5
Video Conferencing4.6
Live Chat4.6
Mobile Access4.4
Event Management4.2
File Sharing4.4

Pros and cons based on 10,931 verified reviews

58% of users rated Microsoft Teams 5 out of 5 stars, while 2% gave it 1 or 2 stars. To determine these pros and cons insights we analyzed 10,931 reviews and identified the topics where users expressed positive and negative sentiment.

Pros:

Remote work facilitation

Effective colleague communication

Enhanced team collaboration

Unified communication platform

Seamless office integration

Cons:

Resource-intensive performance

Inconsistent notifications

Inefficient search functionality

Complex file management

Call management limitations

See pros and cons details

Pricing

Starting price:$4 per user/per month|Free version:Available|Free trial:Available

Prices may vary depending on the number of users and features.

Zoom Workplace logo
4.6
(14.5K)
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User insights about the chat/messaging feature

Reviewers appreciate Zoom Workplace's chat/messaging capabilities for their convenience and flexibility. They highlight the ability to control who can chat during meetings, send links and files, and engage in private or group chats. Users report that it allows for non-intrusive communication during presentations and is helpful for asking questions and sharing opinions. They find it easy to use and secure, although some mention it is not used as much in larger meetings. Reviewers also note the importance of chat for maintaining engagement when audio or video fails.
“What I really like about the Chat and Messaging features is that it provides an non intrusive way to ask questions, share link to a resource page during trainings, and even provides a way for participants to discuss ideas among themselves without interrupting the person currently speaking. This is quite an smart feature which is also built into zoom”
Verified reviewer profile picture

Dharmendra A.

Manager Cyber Security

“you always need to have a chat session with one or more people in a meeting. Zoom allows this, it also allows the host to control who can talk to who which is very convenient in larger meetings or meetings with panelist.”
GH

Greg H.

Business Continuity Analyst

Webinar key features coverage

Zoom Workplace offers 6 out of the 6 key features for Webinar software identified by reviewers:

Screen Sharing4.7
Video Conferencing4.7
Live Chat4.6
Mobile Access4.6
Event Management4.3
File Sharing4.3

Pros and cons based on 14,521 verified reviews

69% of users rated Zoom Workplace 5 out of 5 stars, while 1% gave it 1 or 2 stars. To determine these pros and cons insights we analyzed 14,521 reviews and identified the topics where users expressed positive and negative sentiment.

Pros:

Effective remote communication

Enhanced team collaboration

High-quality video conferencing

Effective online learning

Versatile webinar hosting

Cons:

Frequent connection issues

Inconsistent audio control

Concerns about security

Limitations of free plan

High cost concerns

See pros and cons details

Pricing

Starting price:$14.99 per user/per month|Free version:Available|Free trial:Not available

Prices may vary depending on the number of users and features.

Other Top Rated Webinar Software with Chat/Messaging in 2026

Zoom Workplace logo

Zoom is an all-in-one collaboration platform

learn more
With Team Chat, Phone, AI Companion, and more, Zoom Workplace is the platform for your best work. With Zoom Workplace, you can share your calendar availability, connect with your team, access your work phone on any device, and more.

Read more about Zoom Workplace

Users also considered
GoTo Meeting logo

Online meeting software with HD video conferencing

learn more
Get a fast, easy and reliable professional solution that enables customers to connect with colleagues through in-meeting chat or conference calling, and screenshare their presentations, all with the click of a button. The Meeting solution from GoTo Connect pairs productivity with flexibility.

Read more about GoTo Meeting

Users also considered
Microsoft Teams logo

Chat-based workspace in Office 365

learn more
Microsoft Teams is a chat-based workspace in Microsoft 365 which lets users collaborate on documents, make voice & video conference calls, view chat logs, and more. Teams has replaced Skype for Business as Microsoft's online meeting solution.

Read more about Microsoft Teams

Users also considered
Webex Suite logo

One app for everything. And everyone.

learn more
Webex brings together Calling, Meeting and Messaging modes of collaboration into a seamless, engaging, inclusive and intelligent experience.

Read more about Webex Suite

Users also considered
Zoho Meeting logo

Web conferencing tool to host online meetings and webinars.

learn more
Host engaging webinars right from your browsers without any downloads. Screen/application sharing, webcam, polls, chat and more.

Read more about Zoho Meeting

Users also considered
Cvent Event Management logo
Category Leaders

Event management and webinar solution

learn more
Cvent Event Management provides online event planning and management, web survey and email marketing solution for event planners, attendees, and hospitality venues across industries, globally. The software supports the entire event lifecycle, from marketing and initial registration through to event check-in & beyond

Read more about Cvent Event Management

Users also considered
Cisco Jabber logo

Web conferencing, unified communications, voice & video call

learn more
Cisco Jabber is a unified communications tool that provides businesses with instant messaging, voice & video calls, voice messaging, and web conferencing. Features include file sharing, call forwarding, desktop sharing, persistent chat, active in-call controls, smartwatch compatibility, and more.

Read more about Cisco Jabber

Users also considered
BigMarker logo
Category Leaders

The platform for modern webinars, virtual, and hybrid events

learn more
BigMarker combines powerful video technology with robust marketing and interactive experience capabilities to create unique branded events. BigMarker is a true end-to-end webinar marketing solution that was built with marketers in mind.

Read more about BigMarker

Users also considered
Livestorm logo

Engage your audience with better video communication

learn more
Livestorm is a browser-based video communication platform that easily connects teams on the device of their choice to promote, host, and analyze online events.

Read more about Livestorm

Users also considered
Adobe Connect logo
Category Leaders

Web conferencing solution for schools and organizations

learn more
Adobe Connect is a cloud-based web conferencing solution designed to help businesses, public agencies, and educational institutions organize meetings and training sessions. Features include customizable branding, team collaboration, engagement analytics, remote access, reporting & document sharing.

Read more about Adobe Connect

Users also considered
Restream logo

Webinar and video streaming management solution

learn more
Restream helps users stream live, as well as recorded, content to audiences across various social media channels including YouTube, Facebook, Twitch, Mixer, Periscope & more. Users can monitor bitrate, frames per second (FPS), and frame drops across videos to improve the streaming quality.

Read more about Restream

Users also considered
Demio logo

Online webinar solution for marketers

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Demio helps marketers create, launch and manage live, automated or recorded webinars, facilitating engagement with prospects and clients. The white-label platform enables organizations to personalize webinar rooms using custom logos, colors and themes to establish brand identity.

Read more about Demio

Users also considered
LiveWebinar logo
Category Leaders

The most advanced and customizable webinar platform

learn more
LiveWebinar.com is a cloud-based webinar software that helps both small teams and enterprises manage webinars and online meetings. It lets any sales, HR, or marketing team easily perform online events for their audiences.

Read more about LiveWebinar

Users also considered
WebinarGeek logo

The most complete webinar platform

learn more
WebinarGeek is the most complete webinar platform, which provides tools for delivering live, on demand, automated, hybrid, and recorded webinars. The platform also offers advanced marketing tools such as custom web forms, calls to action, feedback collection, registration management, and more.

Read more about WebinarGeek

Users also considered
Class for Web logo

Online collaboration & web conferencing solution

learn more
Blackboard Collaborate is an online collaborative learning solution which enables employees to fulfill training requirements anywhere, anytime, with audio, video & webcam support, file sharing, & mobile collaboration, plus an interactive whiteboard, chat functionality, & more

Read more about Class for Web

Users also considered
Accelevents logo

Event booking and management platform

learn more
Accelevents is the only enterprise event platform that’s easy to customize and use. We support webinars, virtual and in-person conferences, trade shows, workshops, seminars, product launches, and more.

Book a demo, and we'll show you how to host all your events with one powerful software solution.

Read more about Accelevents

Users also considered
Wistia logo

The complete video marketing platform for businesses

learn more
Host polished, on-brand webinars that are fully customizable, easy to set up, and built to convert. Capture leads, track engagement, and turn live events into evergreen content—all in one platform that integrates with HubSpot, Marketo, Pardot, and more.

Read more about Wistia

Users also considered
ClickMeeting logo
Category Leaders

Progressive Webinar App

learn more
ClickMeeting is a browser-based platform for hosting webinars and training sessions. It allows users to talk to multiple people, share screens, and translate meetings in real time. The webinar room can accommodate up to 4 presenters and up to 5000 attendees at the same time.

Read more about ClickMeeting

Users also considered
GoBrunch logo

Reimagine your office in the virtual space.

learn more
Reimagine your office in the virtual space. GoBrunch is a video chat app based on interactive virtual rooms that mimic real spaces. Bring back the face-to-face culture of your office to the remote workplace.

Read more about GoBrunch

Users also considered
Hubilo logo

2X Your Pipeline with Better Webinars

learn more
Hubilo is the webinar platform built for engagement and event excellence. It is built for security, compliance and integrated with the world’s popular tools.

Read more about Hubilo

Users also considered
ON24 logo

THE ONLY WEBINAR PLATFORM BUILT WITH MARKETERS IN MIND

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ON24 is the leading webinar marketing platform for demand generation, lead qualification and customer engagement.

Read more about ON24

Users also considered
Remo logo

Live online events platform

learn more
Remo conference is a live online events platform that focuses on building authentic relationships by providing an immersive virtual space that simulates the real-world experience of attending events and conferences in the most effective way possible.

Read more about Remo

Users also considered
Airmeet logo

All-in-one events platform to host meet-ups and conferences

learn more
Airmeet is an all-in-one events platform for hosting virtual & hybrid conferences, meet-ups, expos, and fairs that your participants love.

Read more about Airmeet

Users also considered
EventMobi logo

The Leader in Event Management and Virtual Event Platforms

learn more
Create engaging virtual, hybrid and in-person event experiences with EventMobi.

Read more about EventMobi

Users also considered
LineUpr logo

Turn events into connected, interactive experiences.

learn more
LineUpr empowers event organizers with personalized and engaging apps for hybrid, on-site, or online events. Keep attendees informed and updated, while engagement features, such as surveys and networking foster interaction and feedback.

Read more about LineUpr

Users also considered

Key features for Webinar software

Based on GetApp's analysis of verified user reviews collected between July 2021 and August 2024.

  • Screen Sharing: Users value screen sharing for collaborating on documents, providing software demonstrations, and presenting content efficiently in meetings. 95% of reviewers rated this feature as important or highly important.
  • Video Conferencing: Reviewers emphasize video conferencing for its ability to connect large groups, provide high-quality video and audio, and facilitate interactive meetings. 94% of reviewers rated this feature as important or highly important.
  • Live Chat: Users highlight live chat for enabling real-time interaction, facilitating Q&A sessions, and enhancing engagement during webinars and meetings. 91% of reviewers rated this feature as important or highly important.
  • Mobile Access: Reviewers appreciate mobile access for allowing them to join meetings and webinars from anywhere, increasing flexibility and participation. 90% of reviewers rated this feature as important or highly important.
  • Event Management: Event management features are valued for organizing and scheduling events, managing attendees, and ensuring smooth execution of webinars. 82% of reviewers rated this feature as important or highly important.
  • File Sharing: Users find file sharing useful for distributing documents during meetings, enhancing collaboration, and providing easy access to shared resources. 79% of reviewers rated this feature as important or highly important.