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Recommended
Elizabeth K H.
Director of Relationships
Consumer Services, 1-10 employees
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Elizabeth: Hi, my name's Elizabeth. I'm the Director of Relationships. I give Caspio five stars. For...
Siddharth G.
Computer Software, 51-200 employees
Used daily for 6-12 months
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It offers everything that business need to manage users and it's very cost efficient. It indeed help us a lot to manage the users which would take a lot of time previously for coding and all but now its all Caspio. there are lot of tutorials available with lot of troubleshooting page and customer care is the best part over here they are very friendly and responsive.
Its best as it is i would recommend it to everyone
Nepal P.
Events Services, 51-200 employees
Used daily for 6-12 months
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It's great. We manage millions of records and have started to revert from an in-house data warehouse to Caspio as it provides no code administration, and a secure layer a data protection we don't have to strategize around.
Drag and Drop table relations gives you deep data mining capabilities, and the datapage wizard allows easier setup of a search interface but allows complex customization in later stages. #1 win for us is the secure surrounding caspio offers our data.
limited ability to build on an iPad. That would be very useful for on the go adjustments and configurations.
Craig R.
Used daily for 2+ years
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- Basic database builder tools have more built-in options than similar software, so it's easier and faster to build more complex setups - If you don't know code, the interface and logic is very close to MS Excel, so the learning curve isn't too bad - Easy to embed and publish applications - Has an unlimited app user model (though not administrators), which is superior to other database app builders that limit user capabilities and charge based on users. This is ideal for customer-facing applications where users need to be able to more advanced functions outside of simply viewing. - Offer a free plan that is fairly well featured, though would only be useful for internal or personal apps
- Pricing structure is highly frustrating for a small business user or team. Basic paid plans have no access to APIs, Zapier, or automation/importing, which is high for the base plan compared to similar apps. To get those features, the next level jumps over 4x higher. - "Datapages" allotted for each plan (which is the foundation of the app) are misleading since similar competitors use an allowed...
Isam M.
Sporting Goods, 11-50 employees
Used daily for 2+ years
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Amazing and perfect
Feature to Include HTML/CSS Coding to the DATAPAGES
There is not a standout feature that we dislike, Caspio is strong and fully flexible.
Thank you for sharing your experience with us, Isam! This made our day.
Julie J.
Oil & Energy, 1-10 employees
Used daily for less than 6 months
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Wonderful! I was contacted by technical team and they offer to help you build your custom app. I prefer to be more hands on and enjoyed going through the various tutorial videos to learn how to use it and get more ideas for our custom application. I have some experience with databases and love that it had similarities to design features & concepts similar to Access and using SQL statements. Its amazing how much of your app you can configure with just a data page. At first I was really impressed with price per data page but as I learn in different video tutorials, a real robust application will take you to the mid/highest price tier.
Love the video tutorials and there are so many great and powerful features in the design side
Not sure about integrating with other systems yet (accounting) and using on mobile devices
Antonio S.
Information Technology and Services, 1-10 employees
Used daily for less than 6 months
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Unfortunately we are tied up in the app we created, but we are looking for moving away asap.
We started using Caspio a bit in hurry, developing a solution for a client over an already established budget. What we really do not like about Caspio is the lack of documentation that made our developer spending hours to understand its logic. On top of that several bugs that they didn't recognise took us in waste lot of time.
But ok, bugs is for everyone, what really is unacceptable is the total lack of support and collaboration. Not only they ask 250$ per hour to give you support, but every small thing that goes out of the plan they charge you inevitably. if you ask for some small difference they ask you to subscribe the next plan at 3 times the price. Then if you ask to negotiate they are not available. Once you are tied up with them they not only deliver less value, but they are rigid and unavailable to collaborate.
Gene H.
Hospital & Health Care, 51-200 employees
Used daily for less than 6 months
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Very good value and professional team. Would highly recommend.
[SENSITIVE CONTENT HIDDEN] are awesome! The biggest issue when working with developers is their being able to understand your vision. I was pleasantly surprised that they translated my descriptions of what I needed/wanted into a organized vision then a working system. They have patience and what would have taken months with other organizations took weeks.
I loved the product so sales was a bit too much (we can only give you this deal today) They already had me based on their team and product. Don't like pressure tactics... its the only negative experience I would say I had. That sales technique makes me feel like they think I'm stupid... Like a car lot Maybe need more layout or color options
Broc M.
Printing, 11-50 employees
Used weekly for less than 6 months
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Caspio is an ongoing experience for my team so far. We have been happy with the massive potential that it can bring to our business as we strive to automate our processes and convert our operations to a mostly digital model.
Caspio is like a decked out tool-belt. A huge pro is the variety of features and abilities that the software gives the developer. Similarly, the customer support and library of helpful resources is not lacking whatsoever.
I was under the impression that Caspio is a "no-code" software solution, however I must have misunderstood because I have learned that it is most likely a "low-code" solution for a vast majority of use cases. Basic functions are certainly no-code, but most companies are not using Caspio for the basic functions, I imagine. Because of this, there has been a semi-steep learning curve for me personally. I would consider myself technologically adept, but I do not have even a ground level knowledge base of Java script or html language.
William W.
Electrical/Electronic Manufacturing, 11-50 employees
Used daily for less than 6 months
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I cannot say more about the caspio team that provides online help 24/7. They are very professional, competent, and are not afraid to engage in resolving the problem at hand. The overall Support structure is also excellent in that the transition from online help to opening a job ticket, and then on to an individual caspio expert is seamless and easy to use.
This is not a "con" per se. The caspio software has a lot of functionality. As expected, it takes a little time to understand how the platform functions. The Support staff makes the learning process very easy.
Jill H.
Education Management, 501-1,000 employees
Used daily for 1-2 years
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They have been fantastic to work with overall. There was a simple inventory automation we wanted that didn't seem as easy to implement as it should have been but their support team worked with us for several months until it was programmed and working they way we wanted.
Caspio is incredibly easy to use. You can setup forms, websites and applications with little or no code experience. Their customer support is top notch when you need help (if you are on a paid plan).
There are some simple tasks I would like to complete that just aren't available options. I think as Caspio continues to update their platform we will see more but sometimes it is limited if you have a something specific you are looking to deploy.
Hi Jill! Thank you so much for taking the time to review us.
Christine R.
Individual & Family Services, 11-50 employees
Used daily for less than 6 months
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They have unlimited users HIPAA compliant
We got a contract with Caspio to move our auditing program to their program. We gave them the current system we use and all the bells and whistles we currently have they said they can do it and that it should be completed within a couple months. The program is not complete yet. They are claiming we changed what we wanted when we did not and they currently have the google sheet which has all the coding we want except for the auto emails and texts to personnel. They are trying to charge us more now to do what they already agreed to do and they will not return our money. Do not use them at all please!!!
Thank you for sharing your feedback, Christine. I'm sorry that we didn't meet your standards, but the signed agreement clearly states that the estimate provided is "subject to change for a variety of reasons including changes to the scope, and as details are discovered during the process." Since signing up with us last Feb, we've held weekly meetings with your company to review the scope and requirements...
Ubaldo M.
Design, self-employed
Used daily for 2+ years
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I am overall pleased as a database platform. It has allowed me to develop applications that are being used daily by two small offices. Like any development, there are always bugs that I need to work out due to my mistakes, as CASPIO has proven to be fairly stable. When I have encountered issues that are not my fault and come from CASPIO, the ticket system has helped resolved. Currently, I only have one ticket and feedback is that bug was found and will be fixed in coming release or so. This is a minor bug dealing with formatting of tables, hence able to wait.
I like that this is a low code platform, but with the right experience and level are able to take advantage of building blocks like HTLM where script can be merged. This really expands the capabilities of some basic applications. For example, I am able put in CSS and Javascript to provide access and provide buttons to the the correct members. Overall, CASPIO is simple to understand as it relates Table data to a Datapage.
It is a bit pricy and the biggest issue I have is data storage. As a database it is great, although it has a limit in records that I think is low compared to price. But this data records can be overcome and if need pass on the cost. But the data file storage is very limited. This reduces my capability in being able to provide my customer with applications that also manage their documents. I had...
Hi Ubaldo! Thank you so much for taking the time to share your feedback. We'll make sure to pass your feedback as a valid suggestion to the concerned team to make positive changes.
Liz K.
Research, 10,001+ employees
Used other for 2+ years
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My overall experience with Caspio has been excellent! In the past, I have used Caspio to build an integrated set of applications for a Statewide startup program. Specifically, I created publicly available online submission forms and internal use applications including: portals for the paperless reviewing and scoring of submitted applications (for both videos and text/ file upload submissions), online...
The organizational aspects (tables, views, datapages, authentications) and flow of the steps within each of these features are intuitive and easy to follow. This framework of a few 'tools' with many guided steps and options in each tool make it less intimidating for a novice to create an application independently that suits their specific program needs. However, what I like just as much about Caspio is their amazing customer service. I can't say enough about their timely and courteous responses all the way from their Sales and On-Boarding Executives to their Account Managers and Session Experts (whom I highly recommend working with for insights and help with more complicated builds or specialized features).
Although Caspio is constantly improving their product and educational material demonstrating how to use it, there are always more features that can be added to allow users to control the look and feel of an application or to allow for example more filtering options across tables. However, there is a balancing act between creating user friendly features and highly customized ones without needing to write additional code to achieve the aim.
Brenda B.
Nonprofit Organization Management, 1,001-5,000 employees
Used daily for 2+ years
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My overall experience with Caspio and their customer service has been A+. My account manager has been with me from the beginning and has always replied to every message within one day. The technical support is always there to help and fix all of my problems without hesitation. The users of my database (Ages: 40-70) never complain, everything is easy to manage and they love the Membership Database and how pretty and manageable it is.
What I like most about Caspio is that you do not need to be a master in code development in order to build a database online. The click and go step by step process is very easy to use. Also, implementing within WordPress or other applications is very easy to do. The How-to Videos are an excellent way to learn to use the product. The formulas within the tables allow you to be more diverse with your structure. I can't name just ONE thing, I love many!
When I first purchased Caspio in 2016, I was not able to export in PDF, with their updates that is now possible, but my only issue is in order to use you have to have the level of Caspio, which will cost more money. The good thing is if you want a change submit a request, 9 times out of 10 they will update and include with their next release.
Ron M.
Computer Software, self-employed
Used daily for 2+ years
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I have always enjoyed using Caspio to build for software solutions for clients. Whenever there is an advanced feature I need I can alays find the answer in Caspio's help center and forum.
Employees of businesses can build out customized software solutions in just a few steps. Learn to use Caspio in a short time using Caspio's learning center. Create a database that fits the specific needs of your business. Build out datapages to add, edit, and visualize important information.
Caspio can be a little to costly for small businesses or startups looking to utilize all of Caspio's features.
Hi Ron! Thank you so much for taking the time to review us.
tim b.
Automotive, 1,001-5,000 employees
Used daily for 2+ years
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It's a great company with some exceptional people.
The software is relatively easy to use, but you must make a commitment to learn it. The great news is that if you aren't a programmer they have a great Managed Application Services Team that will do the work for you. The software has enabled our company to rapidly create solutions and integrate data that was previously stored in various spreadsheets and databases. We are connecting data that we never thought possible. Thanks Caspio!
Nothing. We have enjoyed the platform and the support has been great.
Jorge T.
Information Technology and Services, 1-10 employees
Used daily for 2+ years
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It ended up on a bad note. Their customer service is really bad and they are always trying to sell you consulting. But the worst is their contract. I terminated the contract and they want to force me into paying for 11 additional months after I terminated the agreement.
I used it extensively for rapid application development and prototype implementation
Their limited graphical interface tools limits the user experience you can create. When asked for support to customize, you are constantly pushed to their development services which are very expensive. I never hired them but when I interviewed them to consider hiring their "experts," I realized they were the same support team members that "did not know" the answer and referred you to the development team.
Hi Jorge! We appreciate you sharing your experience and we're sorry to hear about your disappointment in the annual term. We try to be as transparent as we can about our annual contracts. We'll consider this feedback as we continuously try to improve the evaluation process for new users. We're usually known for our exceptional customer support and we regret that we didn't live up to those expectations here.
Verified reviewer
Used weekly for 2+ years
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Quick "basic" web app and form creation.
Tough review because I like Caspio. And the support is generally pretty good. Basic apps and workflows are pretty easy and intuitive.
The No Code Needed is very misleading. Most workflows and apps I have built or needed required some functionality that had to be "custom coded" with javascript. There was no out of the box option for some database/app functions I thought would be standard. If you look at the support forums there are a lot of people stuck needing special code written to make it do what they need: https://forums.caspio.com/forum/49-caspio-javascript-solutions/...
Brian F.
Apparel & Fashion, 51-200 employees
Used daily for 2+ years
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Customer service has been great. There have only been a few time where we could not figure out how to do something and they were very helpful in finding solutions
Straightforward to implement without needing an entire coding team. Sometimes in the documentation, it can be challenging to decipher how something works, but the forums have been great for finding ideas and solutions. The support team has been responsive and helpful whenever needed. Review collected by and hosted on G2.com.
If you are used to coding, the no code solutions can sometimes be cumbersome to figure out. There are definitely times where I wish I could just write the SQL query or other code instead of using the GUI.
Thank you so much for taking the time to review us, Brian. If you have any features you want us to include in the next releases, feel free to add it to our Ideabox: https://casp.io/3rd0tmK
Keith C.
Construction, 51-200 employees
Used daily for 2+ years
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I wish we never started with Caspio. Outdated calendars, charts, other data pages. App Extensions are a pay wall for features that should be standard. No data usage reports, unless you pay. They advertise no code, but show pages and charts on their blogs with custom coding.
It is easy for basic forms and database management. Things like quick contact forms and newsletter sign ups would be ideal. Anything somewhat complex will definitely require custom coding.
A lot of promises that are rarely delivered. This is not a no code platform. You need to have a real developer on the team if you want to produce good applications. The Sales and Accounting is sketchy, the Account Success Managers are sketchy... the best part is the live support. Everything else is below par. They do not update their standard features and they increase prices all the time.
Maya H.
Higher Education, 1-10 employees
Used daily for 6-12 months
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We started using Caspio for project tracking but have since been able to expand our use of the software for to compile many of our processes all within Capsio including registration forms, CRM, reporting, etc. Capsio has allowed us to streamline many of our business processes as our organization increased in scale and capacity, allowing for more efficient workflows and business organization.
It is quick and easy to set up new data pages and tables within Capsio and the online tutorials are great tools for new users. The software is quite user friendly, even for those with little to no code experience.
The main difficulty our organization is currently facing is regarding the formatting and Styles within Capsio. For users with little coding knowledge, the visual formatting of pages can be difficult and hard to integrate with current organization branding and websites.
Hi Maya! Thank you for taking the time to share your feedback. We're glad you were able to streamline your organization's business processes with Caspio. We have a lot of tutorials on YouTube that can help you improve the style of your applications: https://casp.io/2z1kHlk Hope that helps!
Lucas M.
Information Technology and Services, self-employed
Used daily for 2+ years
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Caspio software has enabled me to develop customized online applications to the preference of mostly non-profit organizations, that I provide consulting services, to create simple and clean applications that enables them to document and track services provided to clients as well as outcomes. I am able to create standardized reports with appealing charts and graphs. I like the latest version of Caspio which incorporated responsive DataPages.
The ease to create the database structure including the table relationships, DataPages and quick deployment with little coding. I like the authentication protocol which makes the software very secure.
The REST API is a bit challenging and costly.
Verified reviewer
Renewables & Environment, 1-10 employees
Used daily for less than 6 months
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I started using Caspio because it was advertised as easy to use by non developers. So I began trying to build my multi-select search form, and as a pretty tech savvy person, I wasn’t at all able to get the interface to do what I needed. So I hired a developer to finish it. Fast forward 4 months as I’ve been paying $150 monthly to build the app and my developer tells me Caspio just doesn’t have the...
There was nothing I liked about this software.
Wasn’t able to creat a multi-select form with queries carried over into the next search. Is not usable by a non developer. Interface is clunky and looks outdated.
Thank you for your feedback. We apologize for any inconvenience you may have experienced. We are committed to maintaining transparency in our pricing and continuously improving our software based on valuable user feedback. We appreciate your input and will carefully review your case. If you require any further assistance, please don't hesitate to reach out to our support team.
Max B.
Computer Software, 1-10 employees
Used weekly for 2+ years
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My skill sets were a bit rusty but Caspio has enabled me to compete with the big boys. Overall I think they are great.
There are so many features it is hard to choose the most outstanding. Yes for me it is the best company I have ever dealt with in my 30+ year career. The only thing better than their product is the diverse body of knowledgeable, professional and welcoming employees. They are always anxious to help in completing my projects no matter what. Their very dedicated and patient support team is absolutely second to none. Great Job Caspio!
The only con is perhaps selfish on my part but it would be great for them to include PDF print in legacy accounts. There is truly nothing to complain about in regards to Caspio.
William M.
Human Resources, 1-10 employees
Used daily for 2+ years
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We converted our custom Visual Basic & SQL database system when we made the determination 5 years ago to stop renting office space and have everyone work from home. Caspio allowed us to replicate that legacy system and totally get rid of our servers required to support that system. Currently, we have no infrastructure for any IT services, it is all "cloud" based.
We did lose some of the functionality we enjoyed with Visual Basic. However, after figuring out as many work arounds as possible, we do not miss that functionality anymore.