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CI HUB Connector Logo

CI HUB Connector

CI HUB is the ultimate digital supply chain connector.

(1)

CI HUB Connector Reviews

Overall rating

4.4

/5

145

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7.63/10

Reviews by rating

Pros and cons

The customization of the hub is great and being able to share links to specific assets and keeping other assets hidden really keeps things clean and smooth in our business.
Overall, we love this product and use it all the time. Much better than a external drive with assets located in all different locations.
Overall CI HUB is very handy in terms of user friendly and also great asset to save the time to get your tasks done ontime.
It can take longer for the bigger files, which is understandable. We can't just add assets to it on a whim, which is more of a company complaint than a hub complaint.
Once packaged and uploaded the process seems to be hit and miss when it comes to updating or revising.
It was a little difficult to integrate this at work with our current system.
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145 reviews

Recommended

AM
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Amr M.

Higher Education, 11-50 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Time-saving Digital Assets Solution.

Reviewed a year ago

As an Instructional Designer,CI-HUB saves my time and effort on switching between various digital assets services providers applications to search, find, and use a specific picture. I use the CI-HUB add-on in PowerPoint to insert images into my presentation slides from Adobe Stock images. Also, I use the CI-HUB Connector of Microsoft SharePoint, OneDrive, and Google Drive.

Pros

CI-HUB is an easy-to-use add-on that integrates with commonly used business applications. It connects all the user's digital assets services from various service providers. It allows users to search, select, and insert their digital assets directly into many applications they might be working on, like PowerPoint.

Cons

Although the Ci-Hub comes with a free plan, it would be better if the paid plans were cheaper to allow users to benefit from the full features at a more affordable price.

Vendor response

Thanks a lot. Andy

RH
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Rosanna H.

Consumer Goods, 5,001-10,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy and User Friendly

Reviewed a year ago
Pros

The software is super easy to integrate but the features and usability are the best part. It is very simple to add, delete and search for content. Everything is easily categorized and doesn't take a lot to figure out where to find information.

Cons

With any new product it takes a while to learn how to use it across teams, customer services was very helpful, I wish we had a bit more of available docs to help continuous onboarding

CD
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Chandan D.

Human Resources, 201-500 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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CI HUB Connector

Reviewed 8 months ago

Overall experience with CI HUB Connector is very easily manage the content and solve the problem

Pros

CI HUB Connector is very easily to use and managed the content. User friendly and interface is easy

Cons

While using the CI HUB Connector i feel very low and i found some bugs in the UI

Vendor response

Hello Chandan, thanks a lot for your review. It is amazing. If you like let me know the UI Bugs and if you like I am happy to investigate why it feels slow. Send me an email to support@ci-hub.com. Andreas

SS
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Skye S.

Food & Beverages, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Makes Searching for Assets Easy

Reviewed a year ago
Pros

When working a design comp, you never have to leave Adobe to search for assets. That eliminates a lot of time looking for assets, copying and pasting them over into your links folder, or manually downloading them from your DAM and loading into your Adobe file.

Cons

By default CI HUB sorts from oldest upload to newest upload. I haven't found a setting in the interface to flip this order yet, but I'm sure it's there!

CP
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Clint P.

Higher Education, 501-1,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Just love it

Reviewed a year ago

Great! just love it.

Pros

Once staff were upskilled it is highly functional and delivers on our needs. I have 4 staff all using a network sharedrive that is mapped tothe same cihub folder which makes it even more functional for an inhouse team.

Cons

Haven't encountered anything that we don't like yet. If anything it is the speed of thumbnailing but i cant solely blame cihub for that.

MK
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Marc K.

Marketing and Advertising, 201-500 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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CI-Hub Connector

Reviewed a year ago

Team was very easy to work with and product has performed well.

Pros

This software was also customized to work with an in-house solution. Turn around was quick and accurate and very cost effective without building from scratch. Software updates itself so very little maintenance required.

Cons

Future update or SDK should allow end users to build connections to back-end systems.

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Ravi Kumar K.

Design, 1,001-5,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great Time-Saver

Reviewed a year ago

Overall experience is great, It saves me so much time! Easy to install and use the product and complete tasks, the filter and search make life much easier.

Pros

Easy to drag and drop the assets into the adobe application. The filters and search options make life much easier.

Cons

The preview of the digital assets is smaller and it will be great to have a bigger preview of the assets.

KL
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Kris L.

Information Technology and Services, 10,001+ employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

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Better than nothing

Reviewed 9 months ago
Pros

it is nice for creatives to be able to locate assets in the tool they are working on- less context shifting.

Cons

the search is slow, the functions are not universal for all programs, not easy to use.

Vendor response

Hello Kris, I am sad to hear your feedback. And even more that you are not happy. If you like, I would love to talk to you to understand this and learn how we can improve fully. We are working on a lot of new features and improvements. So if you like, let me know, and I like to listen. It would be vital for me.

DG
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Dhruv G.

Information Technology and Services, 1,001-5,000 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Review of CI HUB Connector

Reviewed 8 months ago

It's a good option if you are looking for a complete suite for data management.

Pros

Its a great tool for data synchronisation and management it helps you greatly to automate your tasks.

Cons

While using it my systems battery is affected I don't know why.

ks
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kelly s.

Automotive, 501-1,000 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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ci hub

Reviewed 9 months ago
Pros

I love that c i hub make it easy to link my assets when working in adobe

Cons

There is not to many only It is geeting more difficult as I go along because the app disigned poorly other then that it is great!

Vendor response

Hello Kelly, i love your feedback. Thanks a lot. And we know that we need to improve the UI, and we are doing so. We work on something cool. So stay tuned and we get better. And let us know where we can improve, we love feedback. Thanks for it. Andreas

LM
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Lydia M.

Environmental Services, 201-500 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Good Digital Asset Management System

Reviewed a year ago

Overall, we love this product and use it all the time. Much better than a external drive with assets located in all different locations. It saves us a lot of time in our design process.

Pros

The customer service is awesome. The customization of the hub is great and being able to share links to specific assets and keeping other assets hidden really keeps things clean and smooth in our business. Also, great organization tool and keeps all our digital assets in one place and easy to access with the search tool.

Cons

The Adobe connector is not great. It's clunky and busy and hard to use the tool in it to find an asset and place into Adobe. It doesn't seem to link the assets to the DAM but instead saves that asset to the individual's computer which makes sharing InDesign documents harder.

RK
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Raj K.

Design, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Asset managment

Reviewed a year ago

Its good to make all the people on same platform.

Pros

A common pool tool to used art all over the world.

Cons

When file open on another system we need to relink all the asset. It makes work low.

CS
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Camilla S.

Marketing and Advertising, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Search possibility should be a lot better

Reviewed a year ago

It is only useful if you dont have more that one category field

Pros

Easy to integrate, and mirroring the image bank quite good.

Cons

Its not possible to narrow the seach limit with multiple categories. It only doubles the search, which is the opposite of the initially image bank, which the data is gather from.

Vendor response

Hello Camilla, thanks for the review. I love it as i can help you to work better. So send me an email at support@ci-hub.com and we solve your issue. It is an issue with your provider. Let me help. Andy

JS
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Jonas S.

Design, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great timesaver for my daily work

Reviewed a year ago

It is impressive how easy to install and use the product. The drag and drop functionality with pictures and content is really gerat and I never loose the control to use the right picture and content. Place psd or eps files in a ppt slide is the best timesaver in Microsoft 365.

Pros

I use CI HUB in Adobe and Microsoft applications. It is the best time saver application what I ever used before.

Cons

There are no cons so fare. Would love to have the tool also in frame.io and Shopify

BT
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Beverley T.

Hospitality, 501-1,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best integration tool

Reviewed a year ago

Amazing customer service.

Pros

My team's been using CIHub for a year and we love how easy it is to link to our DAM.

Cons

Updates are not really clear and may take a bit to get use to using.

SS
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Samuel S.

Arts and Crafts, 11-50 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Nice Tool to Streamline Efforts and Documents

Reviewed a year ago

It's worked as advertised and as expected - there are some issues that arise, but to be honest - I'm not sure if it is the connection internally or between CI Hub and Brandfolder and the transitions that happen within. That said - I wouldn't NOT recommend it as the ability to not leave the program and know things are being processed it a valuable asset.

Pros

The ability to process packaged files on a click is fantastic.

Cons

Once packaged and uploaded the process seems to be hit and miss when it comes to updating or revising.

SF
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Sue F.

Arts and Crafts, 1-10 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Sfspace

Reviewed a year ago

Pretty good just time delays on odd days

Pros

Easy to navigate for the team and easily understood too

Cons

Loading times can be an issue as we require speed on process for all our data and services

HK
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Hemant K.

Food & Beverages, 1,001-5,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Will submitt the report later

Reviewed a year ago

na

Pros

relink the file with the same naming is comfortable

Cons

the panel for user is feel clutter and not easy to understand

BD
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Bhaumik D.

Computer Software, 51-200 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Content Management review

Reviewed a year ago
Pros

It was actually easy to use. I didn't expect that I would be able to use directly without learning it. But it was quite simple.

Cons

I would love to have more features for content management. I think you guys miss a good dashboard where I can just view everything at once. And more features for web services. But over all it's been goos to use. If you add these features, then nothing like it.

Vendor response

Amazing feedback. Thanks !!!! We will work on it. Andy

DB
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Dylan B.

Wine and Spirits, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

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Design Review

Reviewed a year ago

Not too bad. Just getting used to the new feature.

Pros

The quickness of the downloads, the small tab it sits in on my adobe programs. I also like that you can make the thumbnails larger/smaller.

Cons

The filters. Kind of hard to find images

Vendor response

Hello B Dylan, i am really happy you wrote the review! I would be very pleased to help you with the filters. Send me an email to support@ci-hub.com. I will do everything to make it a 5* expiriance.

KJ
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Kelsey J.

Design, self-employed

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great service

Reviewed a year ago
Pros

I really love using CI Hub for asset management. Easy to use and love the indesign plugin.

Cons

The indesign plugin went in and out quite a bit

AR
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Verified reviewer

Financial Services, 1,001-5,000 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Good

Reviewed a year ago
Pros

There is something to be said for ease of use. It's fairly intuitive, even for less technical members on my team.

Cons

I feel like there is a lot of extra steps (clicking) that are in, and it slows the process down slightly, but not enough to discourage use. Still easier than most.

TE
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Teena E.

Consumer Goods, 201-500 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

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Not my favorite plug in for Indesign

Reviewed a year ago

Using it to locate product images stored online in Brandfolder. Ci-Hub is the plugin for Indesign which we use daily to create marketing pieces.

Pros

It connects to Brandfolder (DSM) which stores all our product images and marketing logos.

Cons

Stores my linked images offline (on my computer), can't share layout files easily with others because of that. The user would have to relink all the images using CI-HUB and then that file has to be relinked again by me if I have to work on it.

RG
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Rachel G.

Design, 1,001-5,000 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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CI Hub works well for InDesign publication workflow

Reviewed a year ago

Easy to use!

Pros

finding assets and linking them, and sharing this=e document with a team.

Cons

Microsoft Word articles that included logos and images must be dealt with seperately, so that those assets can be separated before use.

ML
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Mohan L.

Marketing and Advertising, 201-500 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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CI Hub user friendly

Reviewed a year ago

Nice tool for library

Pros

its window appears in the software so you don't need to switch windows during your work

Cons

Its very user friendly and quick search