getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Issue Tracking Software with Chat/Messaging (2026) - Page 3

Last updated: April 2026

1 filter applied

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

75 software options

Wowdesk logo

Omnichannel customer service help desk software

learn more
Simple, scablable & powerful issue tracking solution with advanced workflow for managing and automating issues resolution life cycle with smart guidance and SLA

Read more about Wowdesk

Users also considered
Taqtics logo

Operations management platform for retail & restaurants

learn more
Taqtics is an operations management platform designed specifically for retail and restaurant industries, to help drive consistent and compliant store operations by giving managers the tools they need to effectively manage day-to-day operations across dispersed stores.

Read more about Taqtics

Users also considered
C2 logo

The ultimate ITSM platform

learn more
C2 ITSM is an integrated IT service management software designed for organizations looking to provide highly refined quality service delivery. It’s also an ITIL-ready and codeless service desk built for reaching ultimate automation potential and operating best-in-class ticketing.

Read more about C2

Users also considered
Squadcast logo

Modern Incident Response with Intuitive Actionable Alerting.

learn more
Squadcast is an incident management software that helps businesses send alerts, create event tags, and track response activities on a centralized platform. The incident war room enables users to establish communication with emergency responders and facilitate real-time collaboration on incidents.

Read more about Squadcast

Users also considered
Essembi logo

The OEE Platform for Manufacturing Teams

learn more
Essembi is purpose-built to help software teams with issue tracking. Centralize bug reports, prioritize fixes, and monitor resolution progress. From issue creation to completion, customize Essembi for your issue workflow, enhancing team coordination and accelerating problem-solving.

Read more about Essembi

Users also considered
Yodiz logo

Free, Agile Scrum Tool & Issue Tracker

learn more
Yodiz is a simple but comprehensive agile tool with visual boards for Sprints, Releases, Backlog, Epics and Issue management. It has powerful reporting dashboards.

Read more about Yodiz

Users also considered
VisionFlow logo

Product dev., ALM, ITSM, Help Desk, Project Mng. and CRM

learn more
VisionFlow is a powerful, web-based software with modules for Issue Tracking, Customer Support, CRM, Time Management, Document management, Product and Release management, Asset Management and much more. VisionFlow offers extensive functionality but is easy to use and flexible at the same time.

Read more about VisionFlow

Users also considered
ServiceNow HR Service Delivery logo

Deliver great employee experiences across the enterprise

learn more
ServiceNow® HR Service Delivery unlocks enterprise productivity and gives your employees the service experience they deserve.

Read more about ServiceNow HR Service Delivery

Users also considered
ServicePRO logo

Enterprise Service Desk Request Software that delivers ROI

learn more
ServicePRO® is an enterprise service desk software that improves customer service by automating the entire service request cycle.

ServicePRO® is available as a cloud-hosted solution as well as an on-premise installation.

Read more about ServicePRO

Users also considered
Stames logo

Cloud-based customer service & team communication S

learn more
Stames connects teams to customers and helps businesses monitor, track, integrate & respond to the needs of their customers effectively & effortlessly.

Read more about Stames

Users also considered
Tesseron logo

work with the flow

learn more
Tesseron ist die Service-Management-Plattform für den Mittelstand – transparent. automatisiert. integriert und made in Germany

Read more about Tesseron

Users also considered
SQUEAKS logo

Smart Factory Communication Platform

learn more
SQUEAKS digitally transforms Visual Management Boards and improves problem solving at the production line by driving actionable information to an interactive digital canvas in real-time.

Read more about SQUEAKS

Users also considered
IncidentMonitor logo

Service desk software with self-service web portal support

learn more
IncidentMonitor is an on-premise or cloud-based help and service desk solution, delivering process management, support ticketing and self-service web portals

Read more about IncidentMonitor

Users also considered
Infraon ITSM logo

ITSM software

learn more
Infraon ITSM, a pink elephant-certified platform, helps businesses streamline and expedite the IT service management lifecycle. It offers a proprietary AI bot that intelligently addresses user queries and requests, resembling human interaction and simultaneously acts as a real-time knowledge base.

Read more about Infraon ITSM

Users also considered
Alkimii Property logo

Simplifying Hospitality Operational Excellence

learn more
Alkimii Property serves as an advanced operations management solution tailored for the hospitality sector. It simplifies the management of maintenance tasks, incident handling, communications, and site coordination by centralising all operational information and activities. With features such as ada

Read more about Alkimii Property

Users also considered
Request Tracker logo

The system you need to track the tasks you can't forget.

learn more
Request Tracker is an open-source, web-based ticketing system used for issue tracking, helpdesk support, and project management. RT offers managed hosting plans and product support for on-premise deployments.

Read more about Request Tracker

Users also considered
ServiceTonic logo

ServiceTonic targets small and medium size enterprises

learn more
ServiceTonic is a help desk software solution that centralizes support ticket and request management through multiple channels including web, mobile, email, phone, chat, and QR codes. It aligns with ITIL best practices to help IT departments effectively manage services. Key features include automation, knowledge management, and asset management.

Read more about ServiceTonic

Users also considered
Adminitrac logo

Clould-based Issue Tracking for Professional Teams

learn more
AdminiTrack is a highly effective, easy-to-use, high performance, hosted Issue and Task Tracking Application designed specifically for professional project teams. AdminiTrack can be accessed from anywhere in the world with just a browser.

Read more about Adminitrac

Users also considered
ConSol CM/Complaint logo

Complaint management software

learn more
ConSol CM/Complaint is a complaint management solution designed to help businesses of all sizes manage complaints on a unified interface. The software helps you to process customer complaints quickly & efficiently. Eliminate the causes of errors & create 8D reports

Read more about ConSol CM/Complaint

Users also considered
Naofix logo

A unique SaaS that merges the powers of Helpdesk, CMMS & CRM

learn more
Naofix's issue tracking simplifies IT incident management by organizing them into tickets categorized by equipment, location, and priority. It enables quick assignment to the appropriate technician or team, while tracking response and resolution times to ensure timely and efficient support.

Read more about Naofix

Users also considered
Office24by7 logo
(0)

All-in-One Office Automation Solutions

learn more
Office24by7 Issue Tracking helps teams log, assign, and monitor customer complaints and service requests from one platform. Automated workflows and real-time dashboards ensure faster resolution, accountability, and complete visibility into case progress.

Read more about Office24by7

Users also considered
Civita App logo
(0)

Community engagement software for civic institutions

learn more
Civita App is a community engagement platform for local governments, civic institutions, and associated organizations. Key features include municipal service issue reporting, facility information, business listings, local news, social media feeds, event calendars, and bill payments.

Read more about Civita App

Users also considered
IntraHub logo
(0)

Project management tool with time tracking and data security

learn more
IntraHub is an interactive and transparent project management system that provides team organization, company communication, and document storage. IntraTime is a flexible time recording and invoicing module that allows users to define how your working hours are recorded and automatically creates individual invoices for every employee. The IntraTime module also includes tools for coordinating and managing your employees, including statistics and evaluations.

Read more about IntraHub

Users also considered
TIKTING logo
(0)

TIKTING® Help Desk & Change Management System

learn more
SaaS or On-Premises Deployment
Auto Ticket Creation & Assignment
Categories, Sub-Cat, Levels & Tags
Priority, Levels and SLA
Advanced Search Filters
Fully Customizable
Predefined Search filters
Email Templates
Automate scenarios

Read more about TIKTING

Users also considered
Shape logo
(0)

Software for streamlining construction field management

learn more
Take control of your construction issues
Raise, resolve, and report construction blockers and snags with Shape's construction issue tracking app.

Read more about Shape

Users also considered