getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Top Rated Issue Tracking Software with Small business - Page 2

Last updated: June 2026

1 filter applied

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

97 software options

HelpSpace logo

Customer Support Software for SMBs

learn more
HelpSpace is a cloud-based customer support solution specifically built to provide support to teams and companies. To get a competitive edge in the market, the software provides users with features such as an intuitive interface, team inboxes, self-service sites, and multiple inbound channels.

Read more about HelpSpace

Users also considered
OneDeck logo

Business management platform

learn more
Smart, intelligent and automated platform for all your business management needs

Read more about OneDeck

Users also considered
Twproject logo

Complete & Friendly project management for all teams

learn more
Twproject is the all-in-one project management tool that makes planning, tracking, and collaboration effortless. Manage tasks, workload, and timesheets in one smart, easy-to-use platform—cloud or on-premise. Boost team performance now!

Read more about Twproject

Users also considered
Hipporello Service Desk for Trello logo

Tool that turns Trello Board into a service desk

learn more
Hipporello Service Desk for Trello is a software that connects customers and employees to their support, IT, and business teams by creating Trello cards via online forms and emails.

Read more about Hipporello Service Desk for Trello

Users also considered
Backlog logo

Online project management tool for developers

learn more
Backlog is an all-in-one online project management tool for developers, with bug tracking, issue tracking, wiki, version control, gantt charts & burndown charts

Read more about Backlog

Users also considered
Groove logo

Cloud-based helpdesk solution for small businesses

learn more
Groove enables teams small or large to stay on the same page and provide there customers with the personalized experience they deserve.

Groove is built for growing teams. You’ll get everything you need to be more productive and make your customers happier, without the hassle of a complicated helpdesk.

And it’s a more personal experience for your customers…

Read more about Groove

Users also considered
ProProfs Help Desk logo

Help desk and ticketing solution for customer service

learn more
ProProfs Help Desk is an all-in-one help desk solution that streamlines the entire customer support process. Businesses can manage all customer-facing inboxes on one platform, track tickets from start to finish, collaborate with agents on tickets, and resolve complaints and issues.

Read more about ProProfs Help Desk

Users also considered
Insite Teams logo

Collaborative audits & inspections for a host of industries.

learn more
Insite Teams is an efficient, easy-to-use cloud-based hub where you can store and share your audits and inspections. With a range of customisation and efficiency-enhancing tools, the system can be applied to a range of processes from safety inspections to progress reports

Read more about Insite Teams

Users also considered
Bugasura logo

Build quality faster. Test smarter. Ship better.

learn more
AI-powered issue tracking for QA, product, and engineering teams. Create, assign, link, track, and resolve issues with clarity across every sprint and release.

Read more about Bugasura

Users also considered
Iteration X logo

The AI-native project management app

learn more
Iteration X is an AI-native, context-aware project management app that helps your team ship products faster.

The ITX Copilot uses your team’s knowledge base, documents, URLs and project history to help create and resolve all types of tasks, from design to development to product management.

Read more about Iteration X

Users also considered
NABD System logo

Omnichannel Customer support & Help Desk software-FREE PLAN

learn more
Simple, scablable & powerful issue tracking solution with advanced workflow for managing and automating issues resolution life cycle with smart guidance and SLA

Read more about NABD System

Users also considered
ZilicusPM logo

Web-based Project Management & Collaboration Software.

learn more
ZilicusPM is a web-based management software that helps businesses with advance task scheduling, risk management, issue tracker, document management and collaboration features using an intuitive interface. It has features such as online project management software and desktop-like performance.

Read more about ZilicusPM

Users also considered
Issuetrak logo

Issue tracking and workflow automation platform

learn more
Free yourself from tracking your company's issues across spreadsheets and email. Issuetrak allows you to manage everything, from issue creation to resolution to reporting. With multiple hosting options and customized pricing, there's no better time to get on 'trak.

Read more about Issuetrak

Users also considered
TestMonitor logo

Test Management. Simplified.

learn more
A powerful user-friendly test management system designed to manage, track, and organize your company’s software testing process in an easy to use SaaS app.

Read more about TestMonitor

Users also considered
Miruni logo

Spend less time debugging: screen capture + technical data.

learn more
BugReplay saves you time with exceptional bug reporting technology. With BugReplay, you can synchronize your screen recording with Javascript logs, network traffic, server-side exceptions & all the information you need to optimize your workflow and diagnose and fix issues faster than ever before.

Read more about Miruni

Users also considered
Essembi logo

The OEE Platform for Manufacturing Teams

learn more
Essembi is purpose-built to help software teams with issue tracking. Centralize bug reports, prioritize fixes, and monitor resolution progress. From issue creation to completion, customize Essembi for your issue workflow, enhancing team coordination and accelerating problem-solving.

Read more about Essembi

Users also considered
AccessE11 logo

Building Better Communities With Every Interaction

learn more
AccessE11 is a cloud-based software solution that blends innovative issue management, analytics reporting, and citizen engagement features to optimize the relationship between citizens and their municipality.

Read more about AccessE11

Users also considered
Yodiz logo

Free, Agile Scrum Tool & Issue Tracker

learn more
Yodiz is a simple but comprehensive agile tool with visual boards for Sprints, Releases, Backlog, Epics and Issue management. It has powerful reporting dashboards.

Read more about Yodiz

Users also considered
Wowdesk logo

Omnichannel customer service help desk software

learn more
Simple, scablable & powerful issue tracking solution with advanced workflow for managing and automating issues resolution life cycle with smart guidance and SLA

Read more about Wowdesk

Users also considered
Planio logo

Manage Sofware Projects in One Place

learn more
Planio is an issue tracker and agile project management tool based on open-source Redmine. You'll be able to manage projects using agile methodologies such as scrum, host git/svn repos and manage documentation all in one place.

Read more about Planio

Users also considered
Resolve logo

Our customers are manufacturers who need to solve problems.

learn more
Resolve from Optegrity Solutions empowers your Organization to turn manufacturing issues into opportunities for continuous improvement.

Read more about Resolve

Users also considered
ServiceTonic logo

ServiceTonic targets small and medium size enterprises

learn more
ServiceTonic is a help desk software solution that centralizes support ticket and request management through multiple channels including web, mobile, email, phone, chat, and QR codes. It aligns with ITIL best practices to help IT departments effectively manage services. Key features include automation, knowledge management, and asset management.

Read more about ServiceTonic

Users also considered
DoneDone logo

Cloud-based project management & help desk solution

learn more
DoneDone is a cloud-based help desk solution that lets users manage your projects, customer support, and other tasks all in one place. Its built-in project management features give everyone on your team a bird’s eye view of what’s getting done, who’s working on what, and where things stand at any given time.

Read more about DoneDone

Users also considered
Project Drive logo

Web-based project management software

learn more
Project Drive is a web based project management software that has been built with flexibility in mind. It can be customized to your exact needs and will grow with your company. It is the foremost tool for increasing collaboration and communication through all phases of your projects.

Read more about Project Drive

Users also considered
Stames logo

Cloud-based customer service & team communication S

learn more
Stames connects teams to customers and helps businesses monitor, track, integrate & respond to the needs of their customers effectively & effortlessly.

Read more about Stames

Users also considered