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Top Rated Issue Tracking Software with Small business - Page 4

Last updated: June 2026

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97 software options

MSP Manager logo

Boost your business

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MSP Manager is web-based help desk and billing software to help you run your IT service business with maximum efficiency.

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Perforce ALM logo

Flexible, end-to-end application lifecycle management

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Perforce ALM helps centralize & manage requirements, test cases, issues, and other product development artifacts across the entire application lifecycle.

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ManageEngine ServiceDesk Plus logo

Cloud IT Help Desk Software

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ManageEngine ServiceDesk Plus is a help desk software and asset management tool for small, mid-size & large enterprises to manage and troubleshoot IT requests

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Axosoft logo

Scrum software for agile teams

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Axosoft - formerly OnTime - is a feature-rich Scrum software, developed particularly for agile software projects and teams. The product understands a world where venture stakeholders are connected by the Internet rather than by location.

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LogMeIn Resolve logo

Unified endpoint management for IT teams and MSPs.

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Unified endpoint management for IT teams and MSPs. Automate updates, secure every device, and resolve issues from one intelligent platform.

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osTicket logo

Open-source customer support ticket system

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osTicket is an open source customer support ticket management software. The application enables you to gather all incoming enquirers from email, web forms and phone calls into one platform. You can then filter tickets and route them to the right agent. You use the auto-assigner and auto-responder to set repeated workflows and actions for certain ticket types. The free customer support app also offers a customer self-service portal and dashboard reports.

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Jira logo

Project management and work tracking software

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Jira lets you log and track bugs and issues associated with projects, create stories, assign, prioritize and track them. For any team, any size. Get started!

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Salesforce Platform logo

Develop enterprise & customer-facing apps

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Salesforce App Cloud is a platform for developing enterprise & customer-facing apps to store data, connect to any system, automate processes, and create reports. App Cloud is a single, unified ecosystem of tools and services including Force, Heroku Enterprise, and Lightning.

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Wrike logo

AI-powered work delivery platform

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Wrike is the trusted work delivery platform for issue tracking. AI helps your team centralize all issues, bugs, and support tickets in one governed environment. Streamline collaboration and prioritization, and use workflow automations and dashboards to monitor queues and resolve problems faster.

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Spiceworks Cloud Help Desk logo

Server and website monitoring software

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Keep track of everything that’s happening on your network – from when a user installs a piece of software they shouldn’t have, to when your printer’s toner level gets low! Spiceworks lets you monitor and receive alerts on all the network happenings you care about most!

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Web Help Desk logo

IT asset and knowledge management

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Web Help Desk by SolarWinds is a customizable help desk & IT asset management solution for businesses within industries such as education, healthcare, government, & more. It offers features for managing IT assets, IT services, knowledge, remote support, SLA, time & billing, workflows, & more.

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Kayako logo

AI-enabled unified customer service platform

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Kayako - Issue Tracking Software made personal and simple with a unified customer service platform that helps you build closer relationships.

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Bitrix24 logo

All in one business management workspace

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Bitrix24 is 100% FREE online IT project management solution used by over 12 million companies worldwide.

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CrashSight logo
(0)

Cross-Platform Crash and Exception Management for Games

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CrashSight by Tencent WeTest captures crashes, ANRs, OOM issues, and script errors across iOS, Android, Windows, Linux, PlayStation, Xbox, and Nintendo Switch. Native integration for Unreal Engine, Unity, and Cocos. Real-time dashboard, 20+ search dimensions, configurable alerts.

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Bugwolf logo
(0)

User testing tools for quality auditing

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Bugwolf is a user testing solution providing tools and teams of testers to audit quality for software, websites and mobile apps

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Elementool logo
(0)

IT project management

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Elementool has a 10 year track record of helping some of the world's largest companies save time and money on IT projects. We’ve seen savings of up to 40% on project costs, by implementing our Application Lifecycle Management solutions. Learn more on how to make these solutions work for your company by visiting our website.

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OverlayQA logo
(0)

Design QA tool featuring visual bug tracking

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OverlayQA is a browser-based design QA platform for capturing and reporting UI bugs directly from staging, localhost, or production. It automatically captures screenshots, CSS values, element selectors, and viewport info when users click elements. Using AI, it converts plain-language descriptions into structured issue reports with titles, severity, and categories, exporting them to tools like Jira, Linear, and Notion.

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SeaTicket logo
(0)

AI-powered platform for unified issue tracking

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Track and manage issues from multiple sources in one place with AI-assisted ticketing, prioritization, and workflow tracking. SeaTicket helps teams maintain visibility, assign ownership, and resolve issues efficiently across development and support processes.

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Shape Construction logo
(0)

Software for streamlining construction field management

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Take control of your construction issues
Raise, resolve, and report construction blockers and snags with Shape's construction issue tracking app.

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Helix IM logo
(0)

Issue management software for demanding development projects

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Helix IM, a module within Perforce's Helix ALM suite, supports the issue management and reporting of development defects, tasks and change / feature requests

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Office24by7 logo
(0)

All-in-One Office Automation Solutions

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Office24by7 Issue Tracking helps teams log, assign, and monitor customer complaints and service requests from one platform. Automated workflows and real-time dashboards ensure faster resolution, accountability, and complete visibility into case progress.

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Tenera Track logo
(0)

Building maintenance and property management software

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Tenera Track is a QR code-based issue reporting system that streamlines maintenance workflows for property managers. It enables swift and precise documentation of maintenance needs, ensuring prompt attention and resolution. Tenera Track seamlessly integrates with existing capital planning and work management systems, making it easier to keep properties in top shape.

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