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Top Rated Issue Tracking Software with Small business - Page 4

Last updated: September 2026

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100 software options

Perforce ALM logo

Flexible, end-to-end application lifecycle management

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Perforce ALM helps centralize & manage requirements, test cases, issues, and other product development artifacts across the entire application lifecycle.

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Quickbase logo

AI-powered no-code ops platform for all sizes

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Quickbase is a cloud-based, AI-powered no-code/low-code platform for building custom apps, automating workflows, and integrating data.

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Axosoft logo

Scrum software for agile teams

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Axosoft - formerly OnTime - is a feature-rich Scrum software, developed particularly for agile software projects and teams. The product understands a world where venture stakeholders are connected by the Internet rather than by location.

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Salesforce Platform logo

Develop enterprise & customer-facing apps

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Salesforce App Cloud is a platform for developing enterprise & customer-facing apps to store data, connect to any system, automate processes, and create reports. App Cloud is a single, unified ecosystem of tools and services including Force, Heroku Enterprise, and Lightning.

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Wrike logo

AI-powered work delivery platform

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Wrike is the trusted work delivery platform for issue tracking. AI helps your team centralize all issues, bugs, and support tickets in one governed environment. Streamline collaboration and prioritization, and use workflow automations and dashboards to monitor queues and resolve problems faster.

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Spiceworks Cloud Help Desk logo

Server and website monitoring software

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Keep track of everything that’s happening on your network – from when a user installs a piece of software they shouldn’t have, to when your printer’s toner level gets low! Spiceworks lets you monitor and receive alerts on all the network happenings you care about most!

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Web Help Desk logo

IT asset and knowledge management

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Web Help Desk by SolarWinds is a customizable help desk & IT asset management solution for businesses within industries such as education, healthcare, government, & more. It offers features for managing IT assets, IT services, knowledge, remote support, SLA, time & billing, workflows, & more.

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Kayako logo

AI-enabled unified customer service platform

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Kayako - Issue Tracking Software made personal and simple with a unified customer service platform that helps you build closer relationships.

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Bitrix24 logo

Cloud & on-premises workspace for all business sizes

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Bitrix24 is 100% FREE online IT project management solution used by over 12 million companies worldwide.

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CrashSight logo
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Cross-Platform Crash and Exception Management for Games

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CrashSight by Tencent WeTest captures crashes, ANRs, OOM issues, and script errors across iOS, Android, Windows, Linux, PlayStation, Xbox, and Nintendo Switch. Native integration for Unreal Engine, Unity, and Cocos. Real-time dashboard, 20+ search dimensions, configurable alerts.

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Kualitee logo

Cloud/on-prem AI test management for QA teams

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Kualitee embeds defect tracking into testing. Bugs are logged with detailed context (environment data, requirements, test cases) for quick developer resolution. Teams use custom workflows and priority setting to track progress.

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Bugwolf logo
(0)

User testing tools for quality auditing

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Bugwolf is a user testing solution providing tools and teams of testers to audit quality for software, websites and mobile apps

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Elementool logo
(0)

IT project management

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Elementool has a 10 year track record of helping some of the world's largest companies save time and money on IT projects. We’ve seen savings of up to 40% on project costs, by implementing our Application Lifecycle Management solutions. Learn more on how to make these solutions work for your company by visiting our website.

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Vivica logo
(0)

AI-powered property management platform

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Vivica is property management software designed for landlords managing rental properties ranging from single units to multiple buildings. The platform features AI-powered maintenance triage that automatically classifies issue severity, a tenant mobile app for reporting problems with photos, and portfolio management tools for tracking properties, units, and tenants. It includes team collaboration features with customizable access controls and activity timelines for tracking maintenance requests.

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LiveAgent logo

Cloud-based customer service platform for all sizes

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LiveAgent is the ultimate help desk and customer issue management software. It helps businesses manage customer requests and track issues from a single web-based interface. LiveAgent is a leader in delivering customer satisfaction.

Start with a 30-Day free trial, no credit card required.

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Freshdesk logo

Cloud-based AI help desk for teams of all sizes

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Freshdesk seamlessly integrates with JIRA to help customer support and engineering teams stay on the same page and resolve issues faster.

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Zoho Desk logo

Cloud-based help desk for all business sizes

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Advanced process automation, feedback loops, cases management, reports makes Zoho Desk more easy to track and solve issues faster. The issue tracking cycle begins when the customer tells your company about their questions, and ends when the customer leaves feedback on the support they received.

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OverlayQA logo
(0)

Design QA tool featuring visual bug tracking

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OverlayQA is a browser-based design QA platform for capturing and reporting UI bugs directly from staging, localhost, or production. It automatically captures screenshots, CSS values, element selectors, and viewport info when users click elements. Using AI, it converts plain-language descriptions into structured issue reports with titles, severity, and categories, exporting them to tools like Jira, Linear, and Notion.

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SeaTicket logo
(0)

AI-powered platform for unified issue tracking

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Track and manage issues from multiple sources in one place with AI-assisted ticketing, prioritization, and workflow tracking. SeaTicket helps teams maintain visibility, assign ownership, and resolve issues efficiently across development and support processes.

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TeamSupport logo

Cloud-based B2B customer support platform with AI

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TeamSupport is built for growth-stage B2B SaaS companies who are focused on providing quality customer support, and want to incorporate customer feedback to grow and refine their products.

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ClickUp logo

Cloud-based project & AI workspace for all teams

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Cloud-based productivity platform for teams of all sizes, combining task management, docs, chat, goals, time tracking, and whiteboards.

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Shape Construction logo
(0)

Software for streamlining construction field management

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Take control of your construction issues
Raise, resolve, and report construction blockers and snags with Shape's construction issue tracking app.

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Office24by7 logo
(0)

All-in-One Office Automation Solutions

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Office24by7 Issue Tracking helps teams log, assign, and monitor customer complaints and service requests from one platform. Automated workflows and real-time dashboards ensure faster resolution, accountability, and complete visibility into case progress.

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Issue Health logo
(0)

Jira issue health scoring with AI recommendations

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Issue Health: Time in Status, Cycle Time & AI for Jira automatically assigns health grades from A to D for each Jira issue based on eight weighted delivery metrics including lead time, cycle time, flow efficiency, and blocked time. The application visualizes time spent in each status and provides AI-powered recommendations through Rovo AI directly within the Jira issue panel to help teams identify workflow bottlenecks and at-risk issues.

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Tenera Track logo
(0)

Building maintenance and property management software

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Tenera Track is a QR code-based issue reporting system that streamlines maintenance workflows for property managers. It enables swift and precise documentation of maintenance needs, ensuring prompt attention and resolution. Tenera Track seamlessly integrates with existing capital planning and work management systems, making it easier to keep properties in top shape.

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