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Top Rated Issue Tracking Software with Small business
Last updated: October 2026
101 software options
Sponsored
5
2.2K
4
1.3K
3
320
2
66
1
54
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI powered customer service across all channels
Read more about Zendesk Suite
5
4.8K
4
1.2K
3
98
2
7
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Social coding & collaborative development platform
Read more about GitHub
5
1.2K
4
459
3
49
2
6
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based customer service platform for all sizes
Start with a 30-Day free trial, no credit card required.
Read more about LiveAgent
5
3.2K
4
1.1K
3
172
2
28
1
25
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based project & AI workspace for all teams
Read more about ClickUp
5
635
4
247
3
22
2
2
1
6
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Integrated sales & marketing software for growing teams
Read more about EngageBay CRM
5
78
4
15
3
4
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Remote monitoring & management for managed service providers
Read more about Naverisk
5
496
4
268
3
32
2
7
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
A complete IT service management (ITSM) tool for business
Read more about Freshservice
5
116
4
25
3
2
2
2
1
3
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The agentic omnichannel customer service platform.
Read more about Hiver Omni
5
57
4
13
3
1
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Understand what users want, and build what they love.
Read more about Userback
5
117
4
50
3
5
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Bug tracking & issue management software for SMBs
Read more about Zoho BugTracker
5
44
4
11
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Visual bug reporting tool
Read more about Marker
5
233
4
114
3
15
2
1
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Project management platform for software development teams
Read more about Shortcut
5
29
4
1
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud Based Ticket Management & Help Desk Software
Read more about Cayzu
5
25
4
4
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Project management & collaboration software With Agile
Read more about Binfire
5
46
4
18
3
0
2
1
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
BugHerd is the best website feedback tool for agencies.
Read more about BugHerd
5
37
4
10
3
1
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Usersnap helps software companies to collect user feedback
Read more about Usersnap
5
49
4
17
3
3
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Collaboration tool for managing website QA design processes
Read more about Volley
5
19
4
1
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Website Feedback Tool
Read more about Webvizio
5
24
4
6
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer Support Software for SMBs
Read more about HelpSpace
5
21
4
3
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Complete & Friendly project management for all teams
Read more about Twproject
5
18
4
1
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Business management platform
Read more about OneDeck
5
44
4
21
3
1
2
1
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer Focused Agentic QA, Quality for Customers in AI era
Read more about Bugasura
5
17
4
2
3
1
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Tool that turns Trello Board into a service desk
Read more about Hipporello Service Desk for Trello
5
13
4
2
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Help desk and ticketing solution for customer service
Read more about ProProfs Help Desk
5
38
4
28
3
1
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Award winning IT Asset Mgmt and Service Mgmt platform
Read more about Alloy Navigator