App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
Free Trial Issue Tracking Software (2026) - Page 2
Last updated: February 2026
144 software options
Sponsored
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Modern, AI help desk software built for fast teams.
No Credit Card Required
Lite Plan: $15/user/month when billed annually. $19/user/month when billed monthly. Pro Plan: $39/user/month when billed annually. $49/user/month when billed monthly. Elite Plan: $59/user/month when billed annually. $69/user/month when billed monthly.
Read more about Hiver
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Ticketing software for effortless customer support
No Credit Card Required
Read more about HelpDesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud IT Help Desk Software
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based remote support solution for SMBs
No Credit Card Required
Read more about LogMeIn Resolve
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Keep clients running!
No Credit Card Required
Contact Aagon for pricing details.
Read more about ACMP Suite
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online project management tool for developers
No Credit Card Required
Free forever plan for 10 users Starter: $29.2 per month, billed annually or $35 per month, billed monthly Standard: $83.3 per month, billed annually or $100 per month, billed monthly Premium: $145.8 per month, billed annually or $175 per month, billed monthly
Read more about Backlog
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
BOSSDesk a FrontRunner in Help Desk Software
No Credit Card Required
Essential version costs $ 29 per agent / per month / billed yearly Professional version costs $ 49 per agent / per month / billed yearly Enterprise version costs $ 69 per agent / per month / billed yearly
Read more about BOSSDesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Remote monitoring & management for managed service providers
Pricing starts at $110/device/month.
Read more about Naverisk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Flexible Software. Focused Service.
No Credit Card Required
The Vivantio Platform provides multiple licensing options (named, concurrent, mixed, pools) to help you maximize your investment and keep your whole service team connected. Price includes: -Every Vivantio feature -Choice of data centers -In-house Professional Services -Customer Success Manager -Vivantio US & UK Telephone, Email and Self Service Support Volume discounts start at around 15 users and continue to rise to 40%. Educational institutions automatically qualify for a 5% discount; non-profits for 10%.
Read more about Vivantio
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Luciq is the Agentic Observability Platform for Mobile.
No Credit Card Required
Enterprise Custom Plan
Read more about Luciq
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Faveo Helpdesk helps simplify the customer support process
No Credit Card Required
Self-hosted and Cloud available with a perpetual and recurring license.
Read more about Faveo Helpdesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Understand what users want, and build what they love.
No Credit Card Required
Userback offers simple pricing with unbeatable value for teams of all sizes, from early-stage startups to large enterprises. Free Forever Plan: Ideal for early-stage teams needing just the essentials. This plan is free forever and includes unlimited feedback collection, two feedback projects, 7-day feedback availability, unlimited team seats, and access to all core features. Team Plan: Designed for growing teams managing feedback more effectively. Priced at $7 per seat per month when billed annually, this plan includes everything in the Free plan, plus unlimited feedback availability, optional feature portal add-on, project management integrations, Zapier automation, customizable feedback widgets, and feedback management tools. Note: This plan supports a maximum of 5 seats. Business Plan: Suited for scaling teams needing more advanced tools. Priced at $15 per seat per month when billed annually, this plan includes everything in the Team plan, plus 25 feedback projects, AI Assist, new feedback automation tools, reply templates, developer tools, session replay capture, JavaScript SDK, user surveys, behavioral targeting, and custom branding. Business Plus Plan: Tailored for enterprise teams requiring extra control and support. Priced at $23 per seat per month when billed annually, this plan includes everything in the Business plan, plus advanced privacy controls, record all user sessions, custom workspace domain, team member roles, team comment controls, single sign-on (SSO), hCaptcha, premium support, and SOC 2 report. Userback also offers a customizable Feature Portal as an add-on, allowing teams to collect, prioritize, and manage feature requests with user voting and public roadmaps. All new users can start with a free trial, making it easy to explore the platform and find the right plan for your team.
Read more about Userback
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Helpdesk, customer support software
No Credit Card Required
There is a free 30 days trial that requires no swiping of your credit card. You can choose from 3 plans - Mighty, Fantastic and Enterprise plans that help you solve customer support bottlenecks of different sizes. All plans come with unlimited tickets, smart business rules, knowledge base, multilingual support, rich text formatting in tickets, SSL security and iOS & Android apps.
Read more about HappyFox Help Desk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud based help desk software for businesses of all sizes
Team: $29/month Business: $39/month Professional: $69/month
Read more about Giva
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Track exceptions with modern error logging
Sentry offers the following pricing plans: Developer: Free Team: $26/month billed annually Business: $80/month billed annually Enterprise: Contact Functional Software for pricing details
Read more about Sentry
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based helpdesk solution for small businesses
No Credit Card Required
Pricing is based on the number of users per month and features selected.
Read more about Groove
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based software for managing projects and related tasks
No Credit Card Required
Project Insight (PI) paid edition starts at $9/user/mo., the PRO edition starts at $18/user/mo., and the full-featured enterprise edition pricing is based on users and your specific usage case. Contact Project Insight for more details. PI also offers a completely FREE edition to start so you can grow as you go.
Read more about Project Insight
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The service management platform that makes service happen
No Credit Card Required
Read more about TOPdesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Collaboration tool for managing website QA design processes
Volley is available across two pricing plans, as outlined below: Freelance: $8 per month (billed annually) Team: $19 per month (billed annually)
Read more about Volley
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Visual bug reporting tool
No Credit Card Required
- Starter: $39/month - Team: $79/month - Company: $159/month
Read more about Marker
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-enabled unified customer service platform
Inbox: $15 per agent per month - a shared email, chat, and social inbox for small teams Growth: $30 per agent per month - customer service software for growing teams Scale: $60 per agent per month - customer service software for larger teams and businesses Kayako's Enterprise plan is also available for larger companies needing a custom approach to customer support software. The Enterprise plan starts at $100 per agent. Get in touch for more information.
Read more about Kayako
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Test faster. Ship smarter. Together.
No Credit Card Required
Bugasura’s Free Forever plan gives you full access to all core features — including AI-powered issue tracking, test management, Chrome reporter, web widget, unlimited users, unlimited projects, and 50 GB of storage. No paywalls. No credit cards. No time limits. Just free, fast, and powerful testing for teams that ship fast.
Read more about Bugasura
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Usersnap helps software companies to collect user feedback
No Credit Card Required
Pricing starts at 99 USD/month (paid annually). All other information can be found at https://usersnap.com/pricing
Read more about Usersnap
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Award winning IT Asset Mgmt and Service Mgmt platform
No Credit Card Required
We have 3 flexible pricing options to choose from: Explorer: for small teams of 1-3 technicians $19/tech/month, 14¢/computer/month with unlimited requesters! Express: for medium-sized teams of 4+ technicians $49/tech/month, 14¢/computer/month with unlimited requesters! Enterprise: for large organizations $79/tech/month, 14¢/computer/month with unlimited requesters!
Read more about Alloy Navigator
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Spend less time on bugs: screen recording + technical logs.
No Credit Card Required
Forever free tier available, Paid plans start at $8/user/month.
Read more about Bird Eats Bug