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Top Rated IT Management Software with Remote Access/Control in 2026

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Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

Remote access/control enables IT administrators to remotely manage and troubleshoot devices, provide timely support, execute scripts, transfer files, and maintain systems without being physically present. It enhances efficiency and reduces downtime. Our reviewers in IT management software rated this feature as highly important.

5 Best IT Management Software with Remote Access/Control

Product
User rating
Starting price
Splashtop logo
4.7
(730)
6
flat rate/per month
visit website
ManageEngine Endpoint Central logo
4.6
(1.4K)
795
per user/per year
visit website
Remote Desktop Manager logo
4.6
(412)
Empty state illustration for "No pricing info"

No pricing info

visit website
ISL Light logo
4.7
(779)
34.90
other/per month
visit website
PDQ Deploy & Inventory logo
4.8
(341)
1575
other/per year

See other top IT Management products with remote access/control

How we picked the 5 top rated products

We chose the high-performing solutions on this list based on verified user ratings on our site. Depending on available data, qualifying products either had to be among the most user-reviewed or the most searched-for products in the IT Management software category. They also needed to have sufficient reviews about remote access/control, have a minimum user rating of 3 out of 5 for that feature, and show evidence of U.S. market presence. We then added a distinction for up to three products based on our proprietary ratings and reviews: Highest rated, Highly rated for remote access/control, and Highly rated for free version. Sponsorship or client status has no influence on the selection of these products, but it may impact the order in which products appear.

Details for the 5 best products

Splashtop logo

Splashtop

Reviews Sentiment
 
 
 
1-2(12)
3-4(140)
5(578)
Key Features
Real-Time Monitoring4.7
Patch Management

User insights about the remote access/control feature

Reviewers indicate Splashtop's remote access/control capabilities are the primary reason they use the software. They find it easy to install, fast, and reliable, with a user-friendly interface. Users appreciate the ability to access and control computers from anywhere, which is essential for remote work and troubleshooting. They also highlight its security, seamless connection, and integration with various devices and tools.
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“It allows me to work without ever even being near the office of the headquarters. I can log in from wherever I am in the world and keep Quickbooks and my donor software up to date for better management and donor communication.”
DH

Denise H.

Director of Administration and Finance

“I have one main computer that has my software and data on it that I need to access daily. Splashtop allows me with the click of one button to be in front of that main computer. Log in is fast, there is no hesitation between actions on the remote computer and the screen I am seeing (as I have seen with RemotePC). There are many options to make the screen bigger and resolution clearer. ”
Verified reviewer profile picture

Anita P.

Owner

Starting price
6flat rate /
per month
visit website
Pros and Cons based on 730 verified reviews
Verified reviewer profile picture

Reliable support services

Simple setup process

Convenient remote access

Effortless deployment

Occasional connection lag

Inconsistent issue resolution

Frequent connection issues

See pros and cons details
ManageEngine Endpoint Central logo

ManageEngine Endpoint Central

Reviews Sentiment
 
 
 
1-2(15)
3-4(467)
5(923)
Key Features
Real-Time Monitoring
Patch Management4.6

User insights about the remote access/control feature

Reviewers find ManageEngine Endpoint Central's remote access/control capabilities highly valuable for troubleshooting and support. They appreciate its ease of use, secure connections, and built-in features like chat, file transfer, and multi-monitor support. Users mention occasional connection issues but overall find it reliable and efficient for remote management and assistance.

See related user reviews

“With Desktop Central's remote control feature, We can establish secure remote connections to Windows and Mac computers in our network. This is particularly useful for providing technical support and resolving issues without needing to be physically present at the computer.”
AS

Anuj S.

Deputy manager

“I use the remote control tools daily to provide support to staff at multiple locations. With the addition of the Secure Gateway Server there's no need for staff to have an active VPN connection. If they have Internet I can fix their issues!”
NM

Nathan M.

IT Support Analyst

Starting price
795per user /
per year
visit website
Pros and Cons based on 1,405 verified reviews

Streamlined IT operations

Unified endpoint management

Comprehensive inventory control

Frequent technical issues

Complex navigation interface

See pros and cons details
Remote Desktop Manager logo

Remote Desktop Manager

Reviews Sentiment
 
 
 
1-2(3)
3-4(138)
5(271)
Key Features
Real-Time Monitoring4.1
Patch Management4.0

User insights about the remote access/control feature

Reviewers highlight Remote Desktop Manager's remote access/control as a critical aspect of the software. They appreciate its flexibility, support for various system types, and the ability to manage multiple remote connections. Users find it easy to use, with fine-grained permissions and the ability to store credentials. They also value the software's organization and instant accessibility.
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“RDM is the best tool to manage your remote connections. Windows Servers for RDP, Linux for SSH, VNC, Apple Remote Desktop, and many many more connection types!”
BL

Ben L.

Systems Engineer

“You can add as many profiles as you like for remote, desktop sessions, store your credentials and settings and remote in click of the button”
Verified reviewer profile picture

Liam B.

IT Manager

Starting price
Empty state illustration for "No pricing info"

No pricing info

visit website
Pros and Cons based on 412 verified reviews
Verified reviewer profile picture

Centralized credential management

Efficient server sharing

Slow performance speed

See pros and cons details
ISL Light logo

ISL Light

Reviews Sentiment
 
 
 
1-2(1)
3-4(187)
5(591)
Key Features
Real-Time Monitoring3.9
Patch Management

User insights about the remote access/control feature

Users report that ISL Light's remote access/control is easy to use, reliable, and efficient. They value its seamless connection, ease of deployment, and ability to support multiple monitors. Reviewers appreciate the software's simplicity, quick connection, and cross-platform compatibility. They also mention its usefulness for remote support and the ability to manage client devices effectively.

See related user reviews

“This is the primary use for us. ISL is really robust. The ability to install the Always On application from within ISL Light is perfect for less capable customers and for occasions where reboots are required or network connectivity is intermittent. The ability to manage all of our client devices into groups with alias' for each device is excellent. Connections are rapid and the quality is good. There are some really helpful features like the pointing device, monitor switching, video session recording, chat facility. I use most of these consistently throughout the day and have experience very few problems. Accessing Macs is bit more difficult but still doable.”
PD

Parry D.

IT Consultant

“I can remote into our employees' machines to setup programs while maintaining the Admin/User rights on the machines. Being spread across the country, remote session is critical!”
PG

Paula G.

Human Resources Manager

Starting price
34.90other /
per month
visit website
Pros and Cons based on 779 verified reviews

Easy and quick deployment

Reliable customer support

Screen display issues

See pros and cons details
PDQ Deploy & Inventory logo
Reviews Sentiment
 
 
3-4(65)
5(276)
Key Features
Real-Time Monitoring4.8
Patch Management4.7

User insights about the remote access/control feature

Users indicate that PDQ Deploy & Inventory does not natively support remote access/control but integrates with other tools like VNC and RDP. They appreciate its ability to manage software installations and tasks remotely, saving time and effort. Reviewers find it useful for maintaining and supporting devices without needing to be physically present.

See related user reviews

“There is no native remote "control" of a device like TeamViewer, but you have full control of the software on the machines, full control of its registry, drives, devices and all the ins and outs of the assets. ”
GT

Garan T.

Senior Desktop Support Engineer

“Although lacking true remote access over WAN, it integrates with VNC and RDP. It eases remote acess and control of local machines by providing useful tools.”
JC

Joshua C.

Systems Administrator

Starting price
1575other /
per year
Pros and Cons based on 341 verified reviews

Efficient software deployment

Streamlined admin management

Unclear error messages

See pros and cons details

Other Top Rated IT Management Software with Remote Access/Control in 2026

Freshservice logo

Freshservice

A complete IT service management (ITSM) tool for business

visit website
Freshservice offers complete ITSM workflow automation with best-in-class ticketing, powerful CMDB, Service Catlog, KnowledgeBase & more for your Service Desk.

Read more about Freshservice

Users also considered
NinjaOne logo

NinjaOne

Unified endpoint management & IT automation platform

visit website
NinjaOne is the leading unified IT operations platform, providing a seamless, single-pane solution to manage endpoints and support end-users. Ninja reduces complexity, drives technician efficiency and gives IT teams full control over managed IT assets.

Read more about NinjaOne

Users also considered
Splashtop logo

Splashtop

Category Leaders

Remote access and remote support for specific use-cases.

visit website
Splashtop streamlines IT with on-demand aid via SOS, unattended device access with Remote Support, and advanced management in Enterprise. Efficient, secure, and high-performance remote solutions tailored for modern IT needs.

Read more about Splashtop

Users also considered
ManageEngine Endpoint Central logo

ManageEngine Endpoint Central

Desktop, mobile device & patch management software

visit website
Endpoint Central is integrated desktop & mobile device management software that helps in managing servers, laptops, desktops, mobiles & tablets from a central location

Read more about ManageEngine Endpoint Central

Users also considered
ManageEngine ADManager Plus logo

ManageEngine ADManager Plus

Active Directory Management and Reporting Solution

visit website
ADManager Plus simplifies daily IT operations by unifying Active Directory, Microsoft 365, Google Workspace, and Exchange management. It automates tasks like provisioning and cleanup, offers 200+ reports, and enables secure delegation for efficiency.

Read more about ManageEngine ADManager Plus

Users also considered
N-sight RMM logo

N-sight RMM

Cloud-based remote monitoring and management platform

visit website
N-sight RMM is a cloud-based remote monitoring and management (RMM) platform designed to assist with managing, maintaining, and protecting IT.

Read more about N-sight RMM

Users also considered
Automox logo

Automox

Cloud-based platform for patch management

visit website
Automox is the endpoint management platform built for the era of autonomous operations

Read more about Automox

Users also considered
Total Network Inventory logo

Total Network Inventory

PC and software audit management software

visit website
Total Network Inventory (TNI) is a solution for handling PC, Mac, Linux, and FreeBSD audit, reporting and software licenses management.

Read more about Total Network Inventory

Users also considered
Remote Desktop Manager logo

Remote Desktop Manager

Category Leaders

The best remote connection manager in the industry

visit website
Remote Desktop Manager (RDM) centralizes remote connection and credential management in one secure, cross-platform platform. Manage 50+ protocols, enforce role-based access and 2FA, track sessions, and access offline — great for teams or solo users alike.

Read more about Remote Desktop Manager

Users also considered
SysAid logo

SysAid

AI-enabled ITSM platform for businesses of all sizes

visit website
SysAid is an ITSM software platform that enhances IT service management with AI chatbots, workflow automation, and asset management.

Read more about SysAid

Users also considered
ManageEngine OpManager Plus logo

ManageEngine OpManager Plus

Achieve holistic IT infrastructure monitoring with OpManager

visit website
ManageEngine OpManager Plus is an AIOps software designed to help businesses monitor networks, servers, IP addresses, switch ports, bandwidth, network configurations, firewall rules, logs, policies, application usage, and storage devices. IT admins can perform an in-depth analysis of IT performance parameters, including health, availability, device utilization, and more.

Read more about ManageEngine OpManager Plus

Users also considered
BOSSDesk logo

BOSSDesk

BOSSDesk a FrontRunner in Help Desk Software

visit website
BOSSDesk is an integrated ITIL Service Desk/Help Desk and IT Asset Management solution available for both Cloud and On-Premise. BOSSDesk has been highly ranked by customers for providing an affordable solution, great user experience, wide range of features, and excellent US based customer support.

Read more about BOSSDesk

Users also considered
Nerdio logo

Nerdio

Deploy, manage, & cost-optimize native Microsoft Cloud tech

visit website
Nerdio simplifies IT management for IT teams and MSPs. Significantly streamline workloads and day-to-day operations while reducing deployment time and saving up to 80% on Azure compute and storage resources.

Read more about Nerdio

Users also considered
DERDACK Enterprise Alert logo

DERDACK Enterprise Alert

Respond up to 10x faster to critical incidents

visit website
Derdack’s enterprise-class notification software uniquely combines intelligent alert notifications, machine-assisted collaboration and remote incident remediation – enabling an anywhere incident response.

Read more about DERDACK Enterprise Alert

Users also considered
Acronis Cyber Protect Cloud logo

Acronis Cyber Protect Cloud

AI-powered data protection and cybersecurity

visit website
Acronis Cyber Protect Cloud is AI-powered cyber protection for modern MSPs, natively integrating operations management, cybersecurity and data protection in one platform.

Read more about Acronis Cyber Protect Cloud

Users also considered
TeamViewer ONE logo

Remote support, remote access & device management software

Proactive IT management that prevents problems before they start—TeamViewer makes work flow better across your digital workplace.

Read more about TeamViewer ONE

Users also considered
Rippling logo

Workforce management across HR, finance, and IT. 

With Rippling IT, you have a single MDM to manage Macs, Windows, and mobile devices remotely. Centralize visibility, enforce security policies, obtain compliance, and automate lifecycle management with zero touch deployment.

Read more about Rippling

Users also considered
Deel logo

End-to-end global workforce platform.

Deel is the only global-first people platform that enables companies to hire, pay, manage, and develop talent in 150+ countries without compliance headaches or third-party dependencies. Deel supports 40,000 customers and 1.5 million workers through a single, scalable global system.

Read more about Deel

Users also considered
monday.com logo

Project management software

monday.com, a powerful IT Management software, helps teams plan together efficiently and execute projects that deliver results on time. Its ease of use and flexibility means fast onboarding for your team and the ability to manage your work your way.

Read more about monday.com

Users also considered
Malwarebytes for Business logo

Complete cybersecurity software for businesses

Malwarebytes is a network security software that enables businesses to identify and detect potential cyberthreats across networks or enterprise servers. The cloud-based Malwarebytes Nebula platform lets administrators gain visibility into threat patterns from the centralized dashboard.

Read more about Malwarebytes for Business

Users also considered
Wrike logo

AI powered workflow management platform

Stay on top of IT management with Wrike's work management. Use custom forms and templates to handle requests, organize IT onboarding, track progress, and manage workloads. Plan projects with Gantt charts and showcase results with built-in reporting.

Read more about Wrike

Users also considered
EZO logo

Asset tracking and management software

EZO offers enterprise-grade asset intelligence solutions through intuitive cloud-based platforms designed for businesses of all sizes. EZO provides a centralized hub for tracking, managing, and optimizing physical and IT assets, helping organizations maximize ROI value.

Read more about EZO

Users also considered
Asset Panda logo

Cloud-based asset relationship management platform

Asset Panda is a highly configurable asset tracking platform that helps businesses of all sizes manage their IT assets, inventory, equipment, and more. With customizable fields, unlimited users, and seamless integrations, Asset Panda provides a centralized solution to keep track of your valuable assets and streamline your operations.

Read more about Asset Panda

Users also considered
AVG Antivirus Business Edition logo

Business antivirus with endpoint solution & server security

AVG Antivirus Business Edition is designed to protect business & customer data by securing all important data, from PCs to file servers

Read more about AVG Antivirus Business Edition

Users also considered
ISL Light logo
Category Leaders

Remote support software & unattended remote access

Remote support for IT management. Provide ad-hoc tech support to your team members, employees and customers. Connects fast, it's simple to use and secure.

Read more about ISL Light

Users also considered

Key features for IT Management software

Based on GetApp's analysis of verified user reviews collected between July 2021 and August 2024.

  • Real-Time Monitoring: Reviewers highlight the feature's ability to provide instant alerts, detect anomalies, ensure network performance, and enhance security by identifying potential threats quickly. 93% of reviewers rated this feature as important or highly important.
  • Patch Management: Users appreciate the ease of deploying patches across various systems and software, maintaining security, and reducing vulnerabilities with automated and customizable updates. 92% of reviewers rated this feature as important or highly important.
  • Access Controls/Permissions: Reviewers emphasize the granularity in defining roles and permissions, enhancing security, and ensuring that only authorized users have access to specific resources. 90% of reviewers rated this feature as important or highly important.
  • Real-Time Notifications: Users value the instant alerts for critical events and system updates, which help in maintaining operational efficiency and minimizing downtime. 88% of reviewers rated this feature as important or highly important.
  • Alerts/Notifications: Users find configurable alerts and notifications crucial for staying informed about system status and critical events, enabling timely responses and proactive management. 85% of reviewers rated this feature as important or highly important.