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Free IT Service Software
Last updated: March 2026
28 software options
Sponsored
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Remote support, remote access & device management software
REMOTE ACCESS License / Single User: $24.90/month for one user and one session (billed annually) BUSINESS License / Single User: $50.90/month for one seat and one session (billed annually) PREMIUM License / Multi User: $102.90/month for multiple seats and one session (billed annually) CORPORATE License / For Teams: $206.90/month for multiple seats and three sessions (billed annually)
Read more about TeamViewer ONE
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI powered workflow management platform
Free: Wrike’s FREE basic plan is available for unlimited users. Team: $10 user/month Business: $25 user/month Pinnacle: Please contact Wrike directly for pricing details. Apex: Please contact Wrike directly for pricing details.
Read more about Wrike
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Integrated sales & marketing software for growing teams
Basic: $14.99/user/ month (paid monthly) or $12.29/user/month (paid yearly) or $10.79/user/month (paid biennially) Growth: $49.99/user/month (paid monthly) or $40.99/user/ month (paid yearly) or $35.99/user/month (paid biennially) Pro: $79.99/user/month (paid monthly) or $65.59/user/ month (paid yearly) or $57.59/user/month (paid biennially)
Read more about EngageBay CRM
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT service platform for unified support
Free for up to 3 agents 7 day free trial of paid plans Standard: 4-15 agents for $20/agent/month, 16+ agents at discounted price Premium: 4-15 agents for $45/agent/month, 16+ agents at discounted price Enterprise plans are also available, billed annually.
Read more about JIRA Service Management
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Server and website monitoring software
Spiceworks IT Cloud Help Desk offers a Core (free) plan and a Premium (paid) plan.
Read more about Spiceworks Cloud Help Desk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based and AI-powered process orchestration platform
Starter: Free - Recommended for small teams, startups, freelancers, and students who need to organize their tasks Business: $25/user/month - Recommended for mid-market teams needing to centralize and scale business processes Enterprise - Recommended for organizations that need enterprise-level security, control, and support to manage complex or connected business processes Unlimited - Recommended for organizations that need unlimited power to error-proof their Enterprise processes
Read more about Pipefy
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Network Monitoring and Management Made Simple
Start with Free Discovery. Explore your network with full visibility and real data—discover devices, map connections, and uncover issues before committing. Free Discovery lets you experience the value of Domotz in your own environment, with no credit card required. Simple, scalable pricing when you’re ready to move forward. After discovery, Domotz is priced at $1.50 per device per month, giving you full access to the platform—no feature tiers, no user limits, and no hidden fees. Every device includes complete monitoring, automation, alerts, integrations, and unlimited users and support. Scale confidently. Add or remove devices as your network evolves and cancel anytime. Domotz grows with you, from a single site to thousands of devices across multiple networks.
Read more about Domotz
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Modern, AI help desk software built for fast teams.
Growth Plan: $25/user/month when billed annually. $35/user/month when billed monthly. Pro Plan: $55/user/month when billed annually. $65/user/month when billed monthly. Elite Plan: $85/user/month when billed annually. $95/user/month when billed monthly.
Read more about Hiver
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud IT Help Desk Software
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Know Your IT
Prices are per month, billed annually. Prices are shown in USD. If your currency is different, please visit our pricing page to see regional pricing.
Read more about Lansweeper
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT asset and knowledge management
SolarWinds Web Help Desk is priced per technician, starting from €575/seat (for 1 to 5 licenses)
Read more about Web Help Desk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Award winning IT Asset Mgmt and Service Mgmt platform
We have 3 flexible pricing options to choose from: Explorer: for small teams of 1-3 technicians $19/tech/month, 14¢/computer/month with unlimited requesters! Express: for medium-sized teams of 4+ technicians $49/tech/month, 14¢/computer/month with unlimited requesters! Enterprise: for large organizations $79/tech/month, 14¢/computer/month with unlimited requesters!
Read more about Alloy Navigator
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Help Desk, ITSM, Service and Support management for SMBs
Contact Simplisys for full pricing options.
Read more about ServoDesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Service desk & IT service management
Service Management Edition: named or concurrent analysts. Contact ServiceAide for pricing.
Read more about Intelligent Service Management
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT and remote access management solution
ITarian offers a free version for up to 50 endpoints and after that for $1.25 per endpoint, per year. A discounted rate is available for MSPs. Additionally, ITarian provides a cost-neutral model for customers also using Comodo Advanced Endpoint Protection (AEP) or Comodo Endpoint Detection and Response (EDR).
Read more about ITarian
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT management software for managed software providers (MSP)
IT Hub: $25 per employee / month Custom IT Hub: Please contact Electric for pricing details.
Read more about Electric AI
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud based visitor management solution
For iTop on premise, please contact Combodo for pricing details, so we can adjust it to your demand. For iTop SaaS : - iTop Free is... free ! - iTop Team starts at 100€ (tax excl.) per month for 5 agents - iTop Tailored depends on many factors, so please contact us for a detailed pricing You can a recap on : https://www.itop-saas.com/en/#offers
Read more about iTOP
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Streamline Teamwork & Customer Service with Neoforce
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Network automation and management solution for Cisco Meraki.
Boundless Automation pricing starts at $199 per month. Please contact Boundless Digital directly for further information.
Read more about Boundless Automation
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Disk imaging solution for Windows deployment & migration
Pricing starts from $4495 per year for images up to 500 computers.
Read more about smartImager
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The system you need to track the tasks you can't forget.
Request Tracker also offer an on-premise option
Read more about Request Tracker
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customizable helpdesk for support across industries
Annual subscription covers product features and support costs.
Read more about SteadyPoint Helpdesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Connect Jira to Outlook, Microsoft Teams Teams, and To Do.
Microsoft 365 for Jira pricing is based on the number of licensed Jira users and follows Atlassian’s tiered model. Annual billing offers a discount. The app includes features like Outlook email-to-issue, Microsoft Teams integration, calendar sync, and Teams issue previews. A 30-day free trial is available, and support is included via the the vendor (yasoon).
Read more about Microsoft 365 for Jira
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
An essential component of IT strategy.
Please contact Virtual Atlantic for Pricing
Read more about Team 360
Small businesses can now get fySales free until the pandemic is over. Don't let software costs stop you from starting your business and helping the economy get back on the right track!
Read more about fySales