We have had LinkTrust to track our affiliate program since 2014. I have found the program to be easy to use and reliable. Also, the customer support is excellent.
They delete their data after a period of 10 months. Therefore, if you want to access this information, you need to find away to back it up somewhere. Seeing how storage is rather cheap these days, I would like to see this time frame extended out to 2-3 years.
Hi Adrienne- Thanks for the review and your trust these past 4 years.
As for data retention- In addition to GDPR compliancy, we're updating our data retention policy to allow extended time frames for storage. We'll provide more details as we finalize.
Thanks again for the feedback.
Likelihood to recommend: 8/10
Honestly, there are so many benefits inside of the system it is hard to point them all out. This system has a price point that would allow the work-at-home affiliate to use and all the bells & whistles that a large company or Network would ever need. Everything can be set up without an IT person and should you need Tech help just reach out to LinkTrust via Chat or a Call. Their Customer Service Tech Team are the best, friendly and want to help you.
It is really an ALL-IN-ONE system. Tracks everything from impressions, clicks, leads, and conversions. Easy to set up, add Affiliates, Publishers, and Campaigns. The system will even give you the ability to act as a Network. Included is the ability to also handle Leadgen and collect leads from your site or have them posted to you and then the ability to send or sell your leads with ease to your buyers using any of the industry common methods. We have client offers, our own private offers and merchant offers so having the ability to set these up in the back completely different from each other is EXCELLENT. You can even set up your own ping tree should you need one. We do use a couple of 3rd party systems and found it to be very easy to integrate with our other partners. The reporting is built in and covers everything you would need to capture and also gives you the ability customize the reports for your Affiliates and Publishers. The system is incredible and at the price points offered it would be a mistake to not at least test this for your company. The customer service this company provides to help you with any question, set-ups or just help in general puts this system over the top. Access to their tech team via call or chat during their business hours and you will find they are incredibly helpful, knowledgeable and friendly. If you are looking for a system that can cover all your needs, you must check out LinkTrust.
I only have one real con and before I start there is a way to make it work; I would just like to see it work a little differently. CPL campaigns are treated in the system differently than CPA or CPC. You will only experience this if you OWN your own offers. If you want to collect leads from your site but pay on a CPA or CPC, you need to create two campaigns. I understand there may be a future fix but again it's just a personal preference and nothing that takes away from the system.
Thank you Tommy for you great review. It has been our pleasure to work with you over the years.
Likelihood to recommend: 10/10
It is a positive and intuitive software that staff easily can utilize and complete tasks that are reliable.. I would recommend to others with the same operational needs.
Thanks for your review!
It automated my whole affiliate and lead gen business. It's easy for me to use but super flexible. I spend my time on getting new deals and not figuring out software.
I love that I was able to automate my affiliate lead gen business so that I could spend most of my time getting more affiliates. Their support people are super easy to work with and help me with many of my custom needs. They got me setup really fast and white-labeled the account for me. The price for the functionality is way better than anything I got elsewhere. LinkTrust has been around longer than most other affiliate and lead management software, so I trust them because they really know what they are doing.
Eventually, I would like to see multi-currency and multi-language capabilities but it doesn't have them yet.
Thanks Steve! We appreciate the positive review and look forward to helping your lead generation business be even more successful!
Likelihood to recommend: 10/10
The software is extremely easy to use, with very little technical expertise required to setup a campaign from start to finish. The reporting tools are clean and concise and allow my company to track on a variety of different touch points throughout our advertising campaigns.
There are a few specific features that could be beneficial to how we market that aren't available in LinkTrust - however the support team always takes new ideas into consideration for continued development of the software.
Thanks for the kind words and feedback Ryan. Please don't hesitate to reach out to support with those requested feature to be added to our product roadmap. We're always looking to improve and respond to customer requests.
Starter - $299/Month
Professional - $499/Month
Enterprise - $799/Month