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Moosend
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Email marketing, campaign management & automation software
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Moosend - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: February 2026
Moosend overview
Based on 195 verified user reviews
What is Moosend?
Reviews for Moosend come from a wide variety of industries, including Marketing and Advertising (15% of reviewers), Information Technology and Services (7%), and Internet (6%). The most frequent use case for Moosend cited by reviewers is email marketing (90% of reviewers).
What do users say about Moosend pricing?
Most reviewers indicate Moosend provides strong value for money due to its affordable pricing and essential features on lower-tier plans. Users say the free plan benefits beginners, though some reviewers find certain features missing from it.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Customer Support
Pricing
Email Campaigns
Email Credits
Moosend’s user interface
Moosend pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.7
Features
4.5
Ease of use
4.5
Customer support
4.7
Reviews sentiment
What do users say about Moosend?
Reviews for Moosend come from a wide variety of industries, including Marketing and Advertising (15% of reviewers), Information Technology and Services (7%), and Internet (6%). The most frequent use case for Moosend cited by reviewers is email marketing (90% of reviewers).
Select to learn more
Who uses Moosend?
Based on 195 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Moosend's key features
Most critical features, based on insights from Moosend users:
All Moosend features
Features rating:
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Per month
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Moosend pricing
Pricing plans
Pricing details:
Enterprise
No pricing info
Features included:
- Account Manager
- AI-Engine Product Recommendations
- Automation Workflows
- Basic Templates
- Conditional Content
- Countdown Timers
- Custom-Coded Templates
- Dedicated IP
- Email Newsletter Builder
- Image Manipulation (Cropping
- Landing Pages / Forms
- Priority Support
- Resizing)
- SMTP Server
- SSO & SAML
- Unlimited Emails
User opinions about Moosend price and value
Value for money rating:
Of 45 reviews that provide robust commentary on Moosend's price and value, 96% mention it in a positive light.
Most reviewers indicate Moosend offers strong value for money, highlighting its affordable and competitive pricing compared to other email marketing tools. They appreciate that essential features, including automation tools and detailed analytics, are available even on lower-tier or free plans, making it suitable for startups and small businesses. Users say the free plan or trial is especially beneficial for beginners or those with limited subscribers. Some reviewers find that the pricing scales reasonably as their needs grow, though a few mention certain features, like landing pages, are not included in the free plan.
, and
To see what individual users think of Moosend's cost and value, check out the review excerpts below.
Moosend integrations (54)
Moosend customer support
What do users say about Moosend customer support?
Customer support rating:
We analyzed 69 verified user reviews to identify positive and negative aspects of Moosend customer support.
A significant portion of users highlight Moosend's customer support as fast, friendly, and highly responsive to queries.
Broad user base appreciates the knowledgeable and attentive support team, especially during onboarding and troubleshooting.
Widespread user sentiment notes that support goes above and beyond, offering detailed and effective solutions quickly.
A minority of users report slow response times, limited support hours, and occasional unhelpful or scripted replies.
Support options
Training options
To see what individual users say about Moosend's customer support, check out the review snippets below.
“Moosend ticks pretty much all the boxes for me but the icing on the cake is the level of support you get and how quickly they are to help.”
Alex F.
Marketing strategist
“I was beyond impressed by the speed, efficiency, and friendliness with which the Moosend team responded to every question I had when trying to navigate the site -- especially considering I'm not even a paid user!”
Yael G.
Administrator
“Customer service was very poor and didn't help me solve my issue.”
Douglas R.
COO
Moosend FAQs
Moosend has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business
These products have better value for money
Q. What is Moosend used for?
Moosend is a cloud-based email marketing platform with marketing automations for managing multiple email campaigns, mailing lists, newsletters, and more. The solution is suitable for freelancers and businesses of any size, and includes email templates, automation tools, real-time analytics, and a drag-and-drop email editor. Moosend includes a range of responsive, customizable email newsletter templates, with users able to customize every element to suit their brand. Emails can be previewed across multiple device formats and tested from within the email editor. The drag-and-drop editor allows users to add, remove, and customize elements without needing any previous experience, and also includes a code view for users with experience of HTML and CSS. Drafts are automatically saved, and users can access their email design history at any time. Users can create custom opt-in forms to collect subscriber data, and include these in their website, Facebook page, or blog. Email lists can be segmented using any subscriber data, and campaigns can be customized for different subscriber segments. Moosend’s automation tools allow users to select trigger events, add filters, and choose actions to create automated workflows for a range of scenarios, such as new subscriptions, cart abandonment, and subscriber anniversaries. Pre-built workflow templates are also included, and can be fully customized by users. Moosend’s real-time campaign analytics give users insight into email open rates across different devices and email clients, performance by location, subscriber activity, click-through rate (CTR) for multiple links in a single campaign, and more.
Q. What are the benefits of using Moosend?
Q. What languages does Moosend support?
Moosend supports the following languages:
English
Q. Does Moosend offer an API?
No, Moosend does not have an API available.
Q. What level of support does Moosend offer?
Moosend offers the following support options:
Phone Support, Email/Help Desk, Chat, Knowledge Base
