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MoEngage
An Insights-led Customer Engagement Platform
Value for money rating
4.4
/5
58
Price starts from
No pricing info
Price starts from
1.50
Pricing model
Free trial
Price starts from
1
/user
Pricing model
Free trial
Price starts from
1500
Per month
Pricing model
Free trial
Price starts from
65
Per month
Pricing model
Free trial
Price starts from
500
Per month
Pricing model
Free trial
Verified reviewer
E-Learning, 501-1,000 employees
Used weekly for 6-12 months
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Overall, my experience has been better with MoEngage when compared to other tools. The UX was one of the best. So, if you have the budget for it - go ahead with it.
I have personally used many other MoEngage competitor tools - but nothing compares to the features and user experience that MoEngage provides. The automation journey triggers and user personalization feature is something I used often for various campaigns that have helped me achieve my marketing goals. Moreover, web messages/notifications have helped my team in increasing sales with the cleverly crafted trigger and template options.
The drawbacks of MoEngage are its price and loading time. If you are duplicating a web message campaign or an email template, it takes some time for the same to load and this can be annoying when you are on a time crunch.
Akshit G.
Online Media, 1,001-5,000 employees
Used daily for 6-12 months
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It has been a great overall experience with I am using almost each and every feature everyday
1. Easy to use2. Good customer support3. Features are good and they have a high accuracy
1. Expensive in comparison to its competitors 2. Low integration help as we found it difficult to integrate it with low technical support offered
Himanshu G.
Logistics and Supply Chain, 1,001-5,000 employees
Used daily for 6-12 months
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Push notifications and analytics is good
Delivery rate is low. Issues not fixed fast enough
Nishant S.
Retail, 501-1,000 employees
Used daily for 6-12 months
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Overall It is very easy to use and learn. A/B testing can be done according to choices. Value for your money.
It is really easy to learn & use. The UI is simple and easy to understand. It is really convenient to target the desired audience. Feature like A/B Testing are there to use. Easy to edit campaigns even after creation.
The time taken to load campaigns is high sometimes. If you are duplicating an old campaign, then it lags most of the times.
Shrishtee S.
Information Technology and Services, 5,001-10,000 employees
Used weekly for 6-12 months
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The overall experience is nice with this product. It's feasible for every kind of user and also doesn't contain any kind of complex features. Except for the price that would be costly for small organisations and the limitation of tracking a certain number of events at a time, I didn't find any other issue with this product.
This software is convenient to use, for the new user as well. The User Interface along with the User Experience is par which makes everyone to go for this product.
The only con or should I put out as a limitation of this product is, it would only track a certain number of events at a time. Sometimes we have to generate report to view whether the events got tracked or not which is at times bothersome. Also, it is a bit costly as compared to the other products in the market.
Prashant M.
Internet, 1,001-5,000 employees
Used weekly for 1-2 years
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Overall I am satisfied with the tool, if implemented correctly it helps deliver user engagement at a good cost. Few minor bugs and issues happen, but team acknowledge it and try to fix it.
I like the simplicity and people at Moengage, who do extra effort to help their customer to run a good campaign.
There are few features missing which are needed like web engagement, analytics and optimisation, which though we have been promised to be shipped soon.
Verified reviewer
Financial Services, 501-1,000 employees
Used daily for less than 6 months
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The ease of usage and flexibility to cater with users based on their needs
The pricing is a bit much for this. This is not that affordable for a end user who's just starting out