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SOCi Logo

AI that is purpose built for multi-location enterprises.

Table of Contents

SOCi - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: December 2025

SOCi overview

What is SOCi?

SOCi is an all-in-one marketing platform built specifically for "next-level" multi-location marketers. Our customers include top brands and influencers like Ace Hardware, Sport Clips, and Anytime Fitness who have the impossible challenge of managing their digital presence across multiple locations. SOCi platform makes the impossible, possible by enabling top brands and their locations to strengthen and scale their digital presence across hundreds and thousands of local search and social pages while protecting what matters most, their reputation.

Key benefits of using SOCi

Content Center: SOCi scores the social web with its unique algorithms to tell you what social content is engaging and what's not. SOCi then gives you a numerical score and recommendations on what to post.

Asset Management: After SOCi scores content, it allows you to choose from a library of highly curated, engaging content. This library cuts on the work of searching for relevant brand content.

Smart Scheduler: Create quality posts / contests / coupons to multiple pages on all the major platforms with a single click, all posting at the best local time.

Customer Care: Manage your social comments, review, and notifications across all your networks under one platform.

Reviews and Reputation: Pull and respond to reviews from Yelp, CitySearch, Google, and many more social media networks in one platform.

Workflow Solutions: Streamline client or administrative approvals. Easily edit, delete, reject, comment, and notify managers or changes.

Reporting Suite: Find out who's performing and who's not, and share your findings with your organizations.

Grow Your Audience: Easily boost content and promote social ads across all your locations, using dynamic content and images to localize your message.

Starting price

Alternatives

with better value for money


Pros & Cons

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Automation

Centralization

Content

Usability

Connectivity

Alerts

SOCi’s user interface

Ease of use rating:

SOCi pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(7)
3-4(92)
5(152)

What do users say about SOCi?

Users report SOCi makes managing and scheduling posts across multiple social media platforms and locations convenient, saving them significant time. They find it easy to plan content in advance, track engagement, and respond to reviews, with many appreciating the ability to oversee everything from one dashboard. They value the user-friendly interface and responsive customer support. Some mention that it helps boost marketing efforts and streamline property management tasks.

They note occasional frustrations with posting limitations, media handling, and editing scheduled content, especially for Instagram and multi-location needs. Some feel the platform could improve in content variety, industry-specific tools, and initial setup.

Select to learn more


Who uses SOCi?

Based on 251 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Real Estate
Retail
Hospitality
Marketing and Advertising
Others

Use cases

Social Media Marketing
Social Media Management
All-in-One Marketing Platform
Brand Management
Marketing

SOCi's key features

Most critical features, based on insights from SOCi users:

Campaign management
Social marketing
Social media monitoring
Reporting/Analytics
Customer segmentation
Multi-Channel campaigns

All SOCi features

Features rating:

Filtering
Engagement tracking
Dynamic content
Social media integration
ROI tracking
Review sharing
Data visualization
Content management
Landing pages/web forms
Multi-Channel marketing
Live chat
Review monitoring
Campaign analytics
Real-Time notifications
Real-Time reporting
Real-Time data
Reporting & statistics
Reputation management
Real-Time analytics
Ratings/Reviews
Post scheduling
Personalization
Performance metrics
Negative feedback management
Natural language processing
Multi-Location
Multi-Channel management
Multi-Channel data collection
Multi-Campaign
Multi-Account management
Workflow management
Website integration
Visual analytics
Trend analysis
Tone selection
Third-Party integrations
Tagging
Surveys & feedback
Survey/Poll management
Social sharing
Social promotion
Social Performance Management
Social listening
Social advertising
SEO management
SEO audit
Sentiment analysis
Search/Filter
Role-Based permissions
Reviews management
Review request
Review notification
Review badge management
Response management
Contact management
Competitive analysis
Commenting/Notes
Collaboration tools
Click tracking
Chatbot
Chat/Messaging
Campaign scheduling
Calendar management
Brand tracking
Brand guidelines
Benchmarking
Automated scheduling
Automated publishing
Audience targeting
Approval process control
API
Alerts/Notifications
AI/Machine learning
AI writing assistant
Activity tracking
Activity dashboard
Access controls/permissions
Monitoring
Mobile alerts
Marketing management
Marketing automation
Listing management
Keyword rank tracking
Keyword filtering
Influencer tracking
Impact measurement
Image library
Geo rankings
Generative ai
For marketing and advertising
Email alerts
Digital asset management
Dashboard
Customizable reports
Customizable branding
Customer experience management
Customer engagement
CRM
Conversion tracking
Content library

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SOCi integrations (15)

Integrations rated by users

We looked at 251 user reviews to identify which products are mentioned as SOCi integrations and how users feel about them.

Integration rating: 5.0 (1)

SOCi support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
Email/Help Desk
Phone Support
FAQs/Forum
Chat

Training options

Documentation
Live Online
Webinars
In Person
Videos

SOCi FAQs

Q. Who are the typical users of SOCi?

SOCi has the following typical customers:
Large Enterprises, Mid Size Business, Small Business

These products have better value for money


Q. What languages does SOCi support?

SOCi supports the following languages:
English


Q. Does SOCi support mobile devices?

SOCi supports the following devices:
Android, iPad, iPhone


Q. Does SOCi offer an API?

Yes, SOCi has an API available for use.


Q. What other apps does SOCi integrate with?

SOCi integrates with the following applications:
Salesforce Service Cloud, Entrata, Google My Business Post Scheduler, Yelp Guest Manager, Bing Webmaster, Nextdoor, Bazaarvoice, Twitter/X, Foursquare Places, TikTok, LinkedIn for Business, Olo, Meta for Business, Canva AI Photo Editor, Instagram


Q. What level of support does SOCi offer?

SOCi offers the following support options:
Knowledge Base, Email/Help Desk, Phone Support, FAQs/Forum, Chat

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