Sprinklr Comparison

Overview

Sprinkl offers a range of social media management products to help brands improve their presence on social media channels;...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
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No info available
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  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.3

(53)

5

4

3

2

1

25

19

7

1

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
93%
would recommend this app

Pros

The best feature of Sprinklr is easy access to all of our buys and creative assets for each Paid Social campaign.
The ease and ability to schedule or draft social media posts for certain business channels is quite amazing.
Management team and customer service is outstanding. As they build their product, you can genuinely tell they want to succeed.

Cons

I mostly use for Twitter and the search tool is really bad. There are also some content formats, such as poll, that I can't post with the software, something that makes my life pretty hard.
For someone who has limited knowledge of social queries and Boolean logic, it can be hard to get used to the set-up to create queries and keywords.
Sprinklr's system is so thorough that it can feel intimidating or overwhelming to use. There are so many options to accomplish a goal it can be difficult to know where to start.
  • Vendor responds to reviews
  • Last review12 days ago

Key features

  • Total features73
  • @mentions
  • A/B Testing
  • API
  • Activity Dashboard
  • Ad hoc Analysis
  • Ad hoc Reporting
  • Advertising Management
  • Approval Process Control
  • Asset Management
  • Assignment Management
  • Audit Trail
  • Automatic Notifications
  • Benchmarking
  • CRM Integration
  • Calendar Management
  • Campaign Analysis
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Segmentation
  • Case Management
  • Channel Management
  • Collaboration Tools
  • Collaborative Workspace
  • Compliance Management
  • Configurable Workflow
  • Content Management
  • Conversion Tracking
  • Customer Experience Management
  • Data Visualization
  • Demographic Data Collection
  • Email Notifications
  • Engagement Analytics
  • Fixed Asset Management
  • Forum / Discussion Board
  • Gamification
  • Geotargeting
  • Historical Analysis
  • History Tracking
  • Image Editing
  • Mobile Integration
  • Monitoring
  • Multi-Channel Distribution
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multiple User Accounts
  • Offline Access
  • Online Forums
  • Performance Reports
  • Permission Management
  • Planning Tools
  • Preview Functionality
  • Prioritizing
  • Ratings & Reviews
  • Real Time Data
  • Real Time Reporting
  • Reminders
  • Reporting & Statistics
  • Request Routing
  • Revision Management
  • Rules-Based Workflow
  • Social Advertising
  • Social Media Integration
  • Status Tracking
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Template Management
  • Trend Analysis
  • User Management
  • Version Control
  • Visitor Management
  • Workflow Management

Integrations

  • Total integrations28
  • BigCommerce
  • Drupal
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn
  • Magento Commerce
  • Mailchimp
  • Marketo Engage
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Twitter
  • WooCommerce
  • Wordpress
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation